The entrance to the store is on the street level. The parking is on the 3rd. You must take the elevator down to the street level to enter the store. To get to the 2nd floor of the store you must take an internal elevator or the escalator. Confusing at first!

I love Michael’s, I always find all the art and craft supplies I need here. This location is interesting because The first floor is little and the second floor is huge with all the basics.Very convenient to have a location in South Beach, personal is nice and crafts very organized.

The worse customer service ever!I ordered a few items online and paid for same day delivery. On the next day one of the items in my order was missing and I requested to bring it to me ASAP. The company “promised” to do so the next day which also wasn’t good enough for me because I needed to complete my project. I spend on phone with customer service 2 days in a row. The missing item was never delivered. Representatives offered me to pay again $9 if I want the missing item to be delivered or drive there myself and get it which Is ridiculous because I paid $9 for the delivery and it’s not my fault that someone forgot to put my item in a bag!

Yisel was really helpful, she guided me through the app so I can find the coupons. She had a lot of patience with me & was very nice .Highly recommend this location !!! #Satisfied customer

Lacking stock for candle making and t-shirt design, but very pretty store and super friendly staff.

Nice and comfortable place. My wife and I bought the fall ornaments.

Quick pickup achieved but they need to start accepting contactless paying methods. Also if you go with a motorcycle good luck finding parking. The garage building wont let you out after you get in since theres no motorcycles allowed

The lady in the frames area was a bit rude but everyone else was pretty nice

Always find everything for my crafts and my sons. Love that Michael’s in south beach has an Aaron’s brothers which I usually go to frame art work.

Great findings.... Lot of craft options, always clean and organized. Not to crowded so you enjoy your shopping and can take your time without rushing. Free parking...

Convenient and easy to get in and out of quickly

Tons of crafts and art supplies and free parking with validation in the garage. Practice social distancing.

Amazing store. All that you can imagine and more

Absolutely loved this location. It’s two-stories, but it was super easy to find everything I needed. The customer service was much better than other locations. Plus there’s a Starbucks on the first floor!!!!

Marissa employee on the first floor. Always has a problem with helping out customers. Not a good look when you trying to spend over $200 im Canvas.She sent me upstairs to pay for the 48x48 heavy canvas but took care of Customers and allowed them to pay downstairs.Not a good look once again.

Great selection of art and craft supplies. Lots of sale items and frequent great sales on custom framing. 40% - 50% off many times.

Currently closed!!! Only online orders and curbside pick up. Michaels should update their website. Disappointing to drive all the way out and not be able to shop. No signs, nothing!

What an absolute delight to have this practically a block and half form where I live. As an artist this is truly groovy!. The Michaels store had two floors and is amazing. They have a lot of sample products which you can actually try. Staff is very friendly and helpful. The store is very organized and cleaned. Excellent store to find everything to my projects.. More close .. Great place in South Beach..! Michaels is great store.

What an absolute delight to have this practically a block and half form where I live. As an artist this is truly groovy!

Has a little bit of everything you need

Super tricky layout. There are 2 floors in this store. Lots to choose from but you may need to spend a lot of time browsing. Staff interaction in this location and over the phone was very distasteful. I already had a bad experience anticipated before arrival

They have a lot of things for every occasion

LOVE the place, found everything I wanted.Manager was very helpful and everyone was good at helping.

Huge store, 2 floors. They will validate your parking if you park in the garage thats attached to the same building.

I made a purchase online, the pick up was faster. I found everything for my daughter for incredible price! I recommended 100% Excellent costumer service!

Very well stocked. The staff was helpful but the building makes no sense. Entering from first floor (either from the street or parking elevator) but the cashiers are on the second floor. So up and down. The mechanical escalator is helpful but if you have things in the cart you have to go to another elevator on back of the store. Accesing the parking is terrifyingly steep. They are validating the first 2 hours of parking (for now) and $3.00 an hour after. The parking validation booth is in the second floor, so theres a chance you have to go back to the rear elevator with your purchase, to second floor, to validate the parking ticket, back to the first floor to access the parking elevator that is at the front of the first floor

They have all you need for crafting and any art work you are in.

Great store for DIY people. I needed a sign and looks like this is the only store you can buy wooden letters at. Lots of thing for holidays. Halloween is almost here so I’m coming back soon!

The store is great, perfect location and nice parking lot if you dont live in this neighborhood yet the cashiers are very disappointing!They never have an answer for any question.I go quite often and I never had a good experience at the check-out.Dear Michaels, you need to consider to hire more mature people in your store! Seriously!

What a great location! I live in Miami Beach and I am big in crafting and will take me half a day the driving to a Michaels location. Finally Michaels is in Miami Beach! The store is on 2 stories and is very well organized and provisioned.

Clean, nice looking store. However, the staff did not seem very knowledgeable about crafts or the store’s merchandise. I had to ask three different sales associates before someone finally found the product I was looking for.

The service at this store is great and they have a great selection of products. My complaint with this specific store is the way that its been constructed. It doesnt make sense to have the only entrance and exit on the first floor, while the registers are on the second. Its such a pain to maneuver your way around here, plus everything is so compact that it feels a bit claustrophobic...I get very stressed when I come to this store. I would suggest going to another location if youre able to.

Not giving the 5th star only because almost everything is ridiculously overpriced (for most of their inventory made in China)... you can buy a lot of this stuff much cheaper online and/or Dollar stores...same exact products (I checked a lot of them with Amazon app scanner...much cheaper). Aside from that, nice place and nice sales associates...very friendly and helpful.

Im happy they are in town but there were hardly any employees around and I just paid $6 for 37minutes that I was at the store . They should advertise that validation is offered as I just read so in the comments. I want my $6 back! Please have staff available in each floor.Have signage saying store in on the first floor as there are 5 floors in the elevator.

There are a lot of creative toys and arts and craft supplies for kids here.

One of the best places to bring your vision into reality.

Love this place for craft supplies, but don’t look here for sewing items or material, they have little to no supplies for them.

A two story store. This is the most excellent crafts store. Fully stocked on everything. Clean and neat, this store has everything you need.

So nice to have this on the beach. Lots of craft options and sales.

The Michaels store had two floors and is amazing. They have a lot of sample products which you can actually try. They have a lot of cheap products along with their regular higher quality brands. In total, the trip to Michaels was fun and interesting to see all the different ways someone can be creative and artistic.

Quick trip, but was able to find exactly what I needed and the employees were very friendly.

Great decorations, everything to get you started on your craft project.

Its a cool store has all the arts and craft supplies youd need!

The best Ill come back.

Amazing service.

Loved it!! I’m so happy they opened a store near me, I don’t have to drive miles to find a location. Staff is very friendly and helpful. The store is very organized and cleaned. You’ll see me very often.

South Beach Location is amazing! Has everything we needed and more.

Falling out of use, but the store was nice and warm

Amazing place! Massive choice!

I just recently moved to Miami and been trying to find a good Michaels. This location has to be the nicest, biggest and cleanest one I have ever been to. And they had a great selection and sales.

Excelent!

I came to this Michaels because its new to the beach. I was very excited until I entered the building. I would first like to say the fact that every employee made eye contact with me and didnt acknowledge me was rude, the fact that all the employees dodged me made me feel unwanted, and the fact that I had to search to find what I was looking for when the 10 employees that were working could of helped made me not want to buy anything out of the store when I finally found what I was looking for. I love to crochet and Ive never been so turned off by a crafting store until I walked into this one. I will not be back and if youre not dressed fancy or look like you have money dont go.

They dont even care to talk to costumers

Free validated parking, restrooms, good selection of stock. Helpful staff

Love the assortment of seasonal merchandise . Its a beautiful place to visit for all arts and craft needs

Love all the options, helpful staff, very clean wish they had more select on Fabrics and Crafts

They do not have cash register on the lower floor so if you buy something on the lower floor you still need to go upstairs to pay. They have something similar to a cash register on the lower floor close to the entrance. I thought it was the cash register but when I asked if I could pay, the employee looked at me like if I was asking someting out of this world and with a very annoyed actitude told me that I had to go upstairs. Finally they lost a sale, not so much for having the cash registers on a different floor but for the employee actitude. I will buy the product online from a different vendor. Everyone talks (and store owners complains) about online sales taking over on retail sales, but if the employees do not make the difference on the sale experience there Is no hope for this kind of retailers.

New store. Easy parking and your parking ticket is validated for free parking.

Store is nice, but unfortunately they have a very poor selection for beading.

Great place for birthday parties!

Beautiful store! Very nice with the two stories! Every detail was thought of. Also has a parking garage which is very convenient.

Very nice store clean well organized the associated very nice and helpful cashier let me know about there reward and how i would get coupon of course I sign up who doesnt like pargane i will go back really loved the store

One of my favorite places for home decorating

Nice place

Found everything I need here for my girlfriends and my vision board.

Very large amounts of home supplies just overpriced

Well what can I say, the place is really good if you know where are the stuff you need, the personal working there... Is really bad, the attention is poor, no one smile... Its really sad.

Excellent store to find everything to my projects.. More close .. Great place in South Beach..!

Youll find everything you need to make special moments super nice personal

I used to have a job as a team member here.

Other than the supermarket this is a place where I enjoy ...everything and anything to feed the creator inside ...paint ..carving supply.bead work ..seasonal goods and did I mention paint and art related accessories abound...love it

Awesome place to buy everything for your hobbies

Sometimes good deals. The employees could be more helpful.

Isnt this Michaels supposed to be a flagship store??! They NEVER have merchandise fully stocked at this location. I was so excited about Michaels coming to South Beach only for my excitement to be quickly diminished. Its a shame that I have to travel 12+ miles to another Micheals just to get the supplies I need when I can literally walk to the South Beach Michaels. The employees seem to know NOTHING and were not helpful at all. Whats going on Michaels? GET IT TOGETHER!

Crazy place for people love art

Great selections and they validate garage parking.

The place is good but I wish I had a bit more items when it comes to sketching supplies

The only place in South Beach if you would like to buy painting and decor supplies.

Great new location and as usual, an amazing inventory for the art lovers and craft aficionados.

Great customer service & everything is well organized

Everyone was helpful. I was happy to hear they validate parking for 2 hours.

Excellent selection of all kinds of arts and crafts supplies.

Didnt have exactly what I wanted but they have a large variety of things so I was able to get the job done.

Everything you need and great service

Painting time

Great selection and you can find sales in many areas

Love the new store in Miami Beach, very convenient and full of crafty stuff..Im in love

Great deals for this area

Clean, bright, well stocked, great sales, make sure you download the app for coupons

Everything you need for decor and staff is very helpful

They had beads for 1.19 on sale and i purchased $25 worth .

Love the sales!

Great place for artists

Terrible customer service. One associate was rude when I asked for help finding a clipboard and she turned away and passed me along to another associate who also didn’t know where to find anything. Staff seems to not want to be bothered to help customers.

Parking is unmarked in garage nearby, validated first 2 hours

Incredible place large variety of choices

Worst customer experience. Employees are not helpful at all. They are all hiding.

Clean, organized, helpful staff..best branch !

Need a better costumer service

New building and has everything, and free parking!