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The Highlands at Brentwood
120 N Val Vista Dr, Mesa, AZ 85213, United States
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Vi
Review №1

You need to be very careful with the dishonest management. They over charged me, a single home owner, for 9,000 gallons of sewer I DID NOT USE. They say that is customary, when it says right on my bill I used less than 1,000. This made my rent go up over $10 a month for 6 months but they say they do it to people for over a year. They lie and say they are establishing an average when it says on the bill EXACTLY WHAT I used. The regional office in Phoenix supports this form of elder abuse. This multi million dollar company will extort money from you anyway they can. I make $19,000 a year and the rent is almost $900 a month. It increases EVERY YEAR $30+ . I was told it would go up $26. So you just cant trust them. Within, my first year lease my site tax went up 3 times, property tax went up, trash went up and they do NOTHING TO IMPROVE THEIR PROPERTIES YOU RENT. They send us notices to weed their properties yet the shuffleboard court is covered in weeds, as well as the pool area. The management is hard to work with and their go to answer is : We are working on it. However, the laundry door has been out of order for over 16 months and it is dangerous to go to the back door through the car wash. Holes in the roads, the road to the recycle area is so bad your car may bottom out and there is no lighting after dark. Very dangerous to walk there. I have fought for over a year for them to repay me for the sewer I did not use, but was charged for. THEY REFUSE. The sewer in the park is not owned by the city and is always backing up. The kitchen in the clubhouse is something from the 1940s. (And be careful what you find in the cupboards, yuk!)They dont care about the park just the money. We have many renters and people younger than 55. Before this management it was a 5 star park, now it is a 2. The maintenance people are not qualified to fix anything unless I could do it, hence, the laundry room door.Dont bother asking questions, youll be lied to. I WAS. The pond in the advertisement is false advertising. There is no fountain, just weeds and green muck. There are no flags at the entrance, and just a few Pansies in a couple flower pots. Some are just used for cigarette butts and trash. Oh and there are cigarette butts all over the place. Makes me sick.I dont even know any of the peoples 5 star reviews. They probably dont live in here. I know Leonard Harrow doesnt live in here and was only here 2 years. I bought his house.This is what the office looks like close up. It should give you some idea of how the rest of the park is cared for. I dont even know these people writing reviews. But many keep moving out. Manager has no idea what is going on in this trailer Park. Carports are filled with junk, weeds and palm debris all over the place, roads full of holes. Just look for yourself.

Wi
Review №2

Beautiful property, great people, peaceful, the list goes on. When looking to relax at a well manicured property with exceptional staff. This is the place to live.

Mi
Review №3

Nice place, but very few amenities. Pricy for what you get.

Da
Review №4

The landscaping is well kept. The streets are wide very spacious. Its a big mobile home park. Its one of the nicest and well kept up parks in AZ that i have seen.

Co
Review №5

​When I purchased a home in here I thought the fact that living in a community with other older people that they would have the same respect and consideration for my privacy and my property I believe I show for them. Surprise!First off, 55 plus does not mean just 55 plus.  They allow younger individuals including what appear to be teens to live here.There are individuals here who also have no respect or consideration for the space that I pay for.  By that I mean that I pay rent for the space around my home (a space that I care for) and the space it sits on.  There are neighbors that do not respect or choose to ignore my space and my privacy.  Ive had many cross over, shortcut through and walk their dogs and let them do their business on my rented space.  Even after confronting a couple of other residents they still cross through my space.  Its just inconsiderate as well as ignorant on their part.I guess age doesnt always come with respect, consideration or common sense.  I guess self centered, inconsiderate people will always be that way.

An
Review №6

Very unfriendly place to live! Neighbors gossip too much and are nosey too. Very clicky. The neighbors are loud and some, inconsiderately talk on speaker on their cell phone outside.The staff is unprofessional. They will tell you one thing and later change the rules/rulings to benefit the moment. One maintenance guy has no personality whatsoever and the other gossips with chosen residents.There is a cab driver and his wife who speed in here all the time! People speed in here like crazy really close to the homes! There is a guy from somewhere in the community driving around on his golf cart always with a beer in hand all day.Kids are staying here too!Too many strangers trespass through your rented space that you paid for. Its invasive and inconsiderate. A lot of big dogs are allowed and there is feces everywhere.Residents are too lazy to pick up after their pets. Again showing a lack of consideration for other residents.Some residents seem to think the dogs on leashes rule doesnt apply to them or their dogs, only the other residents must follow the rules.If you dont mind neighbors and strangers passing through close to your home and walking their dogs through your rented space, this is the place for you!

Vi
Review №7

Keep in mind when youre looking to buy or rent here. All of their pipes ** contain lead **. As in the drinking water, shower, dishwasher, washer and dryer, and everything that has a pipe. The reason I gave it and extra star is because there are lots of friendly people here.

Ch
Review №8

The staff does what they areSupposed to do, most of all C.W. & Laure

Mi
Review №9

People under age 55 or have to live on the streets!

De
Review №10

Very nice place clean and quiet.

ro
Review №11

Great place to live!!!

Je
Review №12

Very quiet!!

Fr
Review №13

Nice people

Le
Review №14

We Love Living here! Its going to be our home for along long time.......

De
Review №15

Good help great people clean area

Da
Review №16

Nice mobile home park very clean

Da
Review №17

Clean park

De
Review №18

Great place to live and visit!

Mi
Review №19

Great place to live.

Pa
Review №20

While the homes are generally well kept and attractive, the shared facilities and roads are all in poor shape despite having one of the most expensive lot rental rates in Mesa.

sa
Review №21

Golf facilities; expensive lease land option for permanent living facilities.....

De
Review №22

Old, out of date

jo
Review №23

Nice community

Ga
Review №24

Love this place

Information
13 Photos
24 Comments
4 Rating
  • Address:120 N Val Vista Dr, Mesa, AZ 85213, United States
  • Site:http://equitylifestyle.com/Communities/Arizona/TheHighlandsatBrentwood/?utm_source=yext&utm_medium=directory&utm_campaign=Yext%20Directory%20Listing
  • Phone:+1 888-581-6222
Categories
  • Mobile home park
  • Retirement community
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