Staff was nice and everything was clean. The seats are fancy new ones but are comfortable. Both straw dispensers didnt work. The employee was really nice trying to make them work. The butter dispenser at the do it yourself station was out. They refilled it quickly and happily when told. The popcorn is, well it is gross. It is a huge reason we go to the theater but this wasnt good. Like, at all. It tasted exactly like it came from one of those big christmas tins. It was weird.
Worst movie theater Ive ever been to. Times online are not correct. You better call the theater ahead and check instead of checking online. Me and my 2 kids came here only to find that the time online was incorrect. My kids were so disappointed. The clerk and manager refused to sell us the tickets because it was 15 minutes past time rule. I will never come here again. First and last time I will ever disappoint my children like this.
This theater is in a large mall. One has to walk by many stores and people to get to the theater. The mall is popular. It may take awhile to get to it. It has stadium seating. The seats are regular not reclining. Thus it has probably not been remodeled recently. It is not ruined down. It is clean and kept up. There is no advanced seat reservations. Get there early enough to get the seats you want.
Clifton was really friendly and nice. He gave us a little overview of the theater and mall and was just genuinely nice which is rare. I do wish the seats were reclining seats but that’s just a small thing. The theater I was in seemed to be pretty clean too. Didn’t try anything to eat or drink so can’t speak on that. Will for sure be back ️
We L o v e to go here. This is such a nice movie theatre. They now have reclining seats.They also have food service that comes to You ! You will enjoy your time here, and your seating, as you enjoy your chosen Movie. Dont hold back ! Go enjoy a Movie with a Friend or Sweet Heart !
Impressed. Great seats and best price for matimee in Memphis. Very up to date and comfortable theater
This was our second time going to this theater. I love the seats and the smaller theater size. We never have to wait long for snacks or tickets.
We had a horrible experience. The movie started 22 minutes late forcing us to leave 20 minutes before the movie ended to pick up our daughter from work. Wasted $40 just because these people cannot follow their schedule.
I love to come here, its always nice and clean. The customer service is always on point. Its quiet and Im always able to enjoy my movie.
As part of their renovation project for various Malco theaters, they redid the lobby and seats. It looks very clean and dark in there now. Due to limited space the self-serving kiosk is off to the side out of view. Which in my opinion should be the other way around to keep foot traffic moving.The lobby has the normal selection of concessions but they now have a grille. Once you order they will bring you the food.The seating is they large soft leather recliner type. Really enjoyed sitting in the seats. Had to fight relaxing to hard or risk falling asleep.Really enjoyed the theater and their renovations.
Love the new seating! Very comfortable, and plenty of leg room. Pleasant theater to watch a movie at. Highly recommended!
We were on vacation and wanted to see a movie while we were in Memphis! This movie theater was nice and spacious. The only reason I didnt give it 5 stars is because there was left over trash in the seats and on the floor from the movie goers before us. That was the only down side, otherwise everything was nice.
My favorite mall
This Malco Theater Looks So Nice. I Love How Its Inside Of A Mall. Ive Never Been Here But Would Love To Come. Looks Amazing!!
Love it only movie theater I go to in town.
I mean... it was a movie theater I didnt have any difficulty trying to watch my movie
Very disappointing food -- pretzel, greasy fish. So bad we left the theater to eat fast food.
Awesome spot! General manager is extremely professional and courteous!
Nice clean theater. Great sounds. Seats dont recline.
Have to type quietly as Im waiting for the film to start. I actually thought this was the other close by cinema, but this is the grill one, which is a shame as I had eaten before I got here. Anyway seats are like la z boy without the feet rest, comfy. Its quite in here cos there is only one other person, and they are at the front. Looks nice, staff nice, hopefully film will be good
Very comfy seats and for once the sound at a kids movie wasnt deafening. No sticky floors either.
So nice since they remodeled!
Nice theater and seats were very comfortable. Popcorn was very tasty. They have a menu with real food and prices seemed ok for a theater.
Nice to have the new choice of food and drink. We used to eat at the food court before a movie but this food is much better.Only 4 stars because they dont have recliners yet.
The AC it doesn’t work! Is humid and hot inside, I want a huge icy slushy in the collectible cup like I had today before in the Cordova location and they said NO! The customers are paying, so give them what they want! Is hot in here!!!!
It was so cool that Memphis was finally getting a theater that served beer... until they did.It became an odd “Sorry you ordered a beer, my Manager is in the back.” Kind of thing. Hoped it was growing pains. It wasn’t. It’s April. They’ve been doing this since last year. Maybe they didn’t get a license that allows more than a beer a movie? Why is it so weird to order beer here???It’s painfully awkward to have a dude with no management experience try to understand what drink you want after you’ve been waiting in line for 10 min to get a “manager” to pour it.Maybe just stop offering it?
It was very nice! I loved it.
The good: the theatre was clean, and the bathrooms were clean and fully stocked with tissue and paper towels. The theatre seats were comfy. The movie screen was huge and the sound was great.The bad: the theatre was freezing. Its January and in the 30s. My sister had to go back to her car to get her coat to wear inside. They do not serve fresh popcorn. It comes pre-popped in a plastic bag. Its not good, and its full of crumbs. The counter service is slow. The guys spent their down time playing on their phones and using profanity loud enough for patrons to hear.
Seats were comfortable, attendant was polite, popcorn was fresh.
Service great, clean environment. GREAT
The movie was freakin Awesome !! The food was good, just alittle salty they didnt have chicken for there bbq chicken nachos ! But yea good food and the staff did a great job
Beautifull and great service!
Nice theatre and good food at food court
Good clean theaters. And nice employees
I saw end game with my boyfriend today.We waited to see it so there wasnt so many people. As we all know too many people ruin theaters, and there is only so much the theater workers can do about it. We were 2 of maybe 10ish people in the theater. It was amazing! The people at the front were super nice, too. I have a knee problem and the sweet girl told me I couldnt take my drink in the theater, but allowed me to sit on the couch (I was an hour early and waiting on my boyfriend to pull the car around) and wait for him. The man taking tickets was also a very sweet gentleman. Id rather go there than Collierville anyday. Plus, wolfchase is cheaper. 2 thumbs up yall!
Nice location, lots of parking, clean comfortable seating.
Staff is really friendly and the place is very safe and clean.
Love the New Theater Seating and the food is great. Very relaxing and can actually enjoy an descent movie
Great leather reclining seats!
I came to this theater to watch the purge.And the doors were locked but we got in. According to there website they were playing it at 9:40. When walked in also with other people who came to see the movie there wasn’t a single employee. And we realized they weren’t playing it. So I traveled 1 hour away to see this and they didn’t play it but on ur website they were???
This theater has really improved. We go on $5.50 Tuesday night. Great staff too.
Nice Theatre but desperately needs an update to compete with the more luxurious seating like Collierville and Germantown locations
Movie was good, but the theater was cold enough to hang meat. First time in theater number 1. Next time Ill bring my parka.
Movie was good however the security guard working the VIP event was very rude an overly aggressive to specific patrons! Also the popcorn tasted as of it had be sitting for hours!
A little too cold but great experience
Comfy seats and courteous staff
Eat lunch or dinner here. Have a glass of wine. . Sit back in the plush seating. A much needed renovation is complete and worth the wait. Now I hope this dying mall can revive so the theater can.
I love the seats but overall it was ight!!!!!
Clean, organized. Great sound system.
Love the new seating and food
Very comfortable and nice aura.
This was a very unique theater the seats were different the atmosphere was different and a sound quality was different but I was thoroughly impressed and well go there again in the near future
Love the upgrades... this is my favorite movie spot. Good food, beer, and wine while watching a good movie in a big plush seat equals a good time.
Comfortable seating and Air Conditioning. Screens and Sound effects are very good.
Recently renovated. Now with food and alcohol options. The new seats in the theater are big and comfy. Still expensive to go the movies though...
Information on the website is not up to date. And staff doesnt know the most current information.
Great shopping experience ....the crowd was settled, and u can move about without being overwhelmed
Beautiful ️
The seats are comfy and the floor isnt sticky.. that is all you need in a theater lol
Best Theater but some of the employees could definitely be a little more friendly..
Im in love with the renovations, the only issue is how weird some of the menu items are not available, and then some of the newer employees will sometimes bring the wrong item you ordered being confused by this. The new movie seats... are... perfect
Best movie house
The renovations (April 2017) were done beautifully. Its got a very modern lounge feel and offers more food/beverage options (including beer). There was stadium seating with wide, pleather seats and moveable armrests. The small bathroom did not look updated, but it serves its purpose.Wear shoes with traction!! Floor was ice smooth in my ballet flats!
Enjoy going here. But the food is so expensive and was cold.
Very good service.
Love malco
I wrote there for an advanced screening the staff was nice and the food is excellent. They changed the seating and it was comfortable and relaxing.
Nice environment to watch movies, great selection of food, snacks and beverages (including beer and wine ) with prices being fairly pricey. The seats were okay, but could have been a bit more comfortable.
It was horrible I lost my yeezys
Really great place
Great cinema
Very nice place!
Ive only had one opportunity to go there since the renovation. And its really nice and comfortable there.
We were freezing in the theater yesterday. No heat!!!!! 1/19/19.Also, the popcorn was awful. Stale, chewy.... yuk!!!!
Movie theater get the job done nothing too special
Good cinema that originally was old, dirty and not kept well.Was originally slated to shut down but Malco gave life by remodeling the lobby and the seats.NOTICE: Screen 8 is the only screen with projectors in the entrance and exits with commercials and the new lights
Great place to shop
Nice theater, friendly staff
Beautiful place!! Our favorite to catch a good movie with the family.
Good family time
Courteous staff. Clean, but hit with a very musty odor when walking into theater 4. If its musty is it moldy?
One of the better places to watch a movie. So far no bad experience for me here.
Renovation has changed the movie going experience, greatly needed.
It sucks!!! Takes to long for your food to come out! Food is not good! Needs to be more organized!
Clean and nice
It was the typical movie experience
Uncrowded late night theater. Typical mall theater nothing extra.
Great customer service and very nice theatre seating.
Its good place with shopping mall
Berry good - remodeling its great new seat
Love this place
Nice renovation.
Not my favorite Malco, but it is nice.
Great place for you and the fam
It was cool
Came to watch justice league movie. 1st theater speakers get blown out, make us wait an hour for next screening, still having problems. Never coming back.