Asian young lady working the front counter had a horrible attitude. Im assuming it was the end of her shift. I came to pick up Christmas decorations. Left completely out of the Christmas spirit. If you dont like people then dont get a job working with the public. Simple
The store employees here have always been very courteous and professional. They are knowledgeable of their store and are always willing to stop and assist whenever I visit. This is my favorite Michaels!
I was delighted to get such a wonderful discount on all the items I purchased. I used the coupon that was emailed to me to receive 20% off all regular priced items plus their seasonal items were 60% off. Those are the shipping trips I like!
Long line but plenty of cashiers so the line moved very swiftly.
Its ok. The one in Texas actually has alot more ready made jewelry, fun 2,3 and $4 bins and unique headbands. The one here does not. Also, not alot of stickers for scrapbooking.
I love Michaels! There is always something to catch your eye. The staff is helpful & friendly.
They have some awesome Metallic paints. Go check them out!
Love this store and the app has coupons all the time!! Customers are usually grumpy but staff is cordial.
Pretty nice Michaels! Id say its comparable to just about every other Michaels that Ive been to. I stopped in today looking for miniatures for a D&D campaign that Im about to be a DM for. They didnt have what I was looking for, but they DID have lots of dragons. Lol, so if youre looking for dragon miniatures, this is a good site for you.Check it out.
Love to browse and get lots of ideas. There is always lots to choose from and friendly staff to help.
This place overall is a 5 star but they NEVER have shirts stocked! If there is always a sale they should always have backstop of shirts. The staff is friendly too
Prices a bit high but cool store
Staff friendly, large selection of crafts, and service good.
Doesnt sell 0.5 mechanical pencils in store anymore :( . Also overpriced. Other than that, great, helpful staff and they have lots of craft stuff for your home and for various hobbies
The store was clean and the staff is friendly, but they are no longer offering their regular 40% off coupon, which makes the store too expensive to shop at. Youre better off getting your craft supplies from Amazon or something similar until they offer better deals.
Kudos for having hand sanitizer at the cash register. Staff friendly and helpful.
Employees observing mask protocol and store is trying to keep to social distancing. They had multiple cashiers during a busy time.Stock is pretty good considering issues during this time.
Great sale I bought some great novety cookware
So so. Prices inflated. But the biggest problem is they claimed to be short on change. When i offered to pay for my daughter with my card, she needed to break a 20 to pay me. I was trying to help them! They said they couldnt break a 20. I mean, seriously, we trying to help yall
Enjoy myself when I visit Michaels
Store was very clean & organized
Always catch good sales/deals here... And get inspired with other craft/diy ideas.
Regardless of when I come, the checkout experience is horrible. Never enough people working. I dread coming here.
Never leave empty handed. Always have a great stock.
Good sale but shelves were empty.
Love the variety of beads, im new to crafts and such but Ill definitely be shopping here more often!
Beautiful store and great quality but the check out line was ridiculously long...Not enough cashiers...I left my stuff and went to Walmart...lol
Great clothing store mens and womens selections.Arts and crafts selections and all sizes of picture frames at a reasonable price.And friendly service,great atsmosphere...
Incredible assortment on paints and coloring utensils and great coupons to help save during these hard times
I could spend hours looking at everything but the clearance aisle is where I become a train wreck, every time.
Love this store! Organized, clean, friendly staff!
Maybe its because of covid19 but the last few times Ive went most of everything is out of stock. Normally its always in order and staff are helpful and you could always find what you need.
This is a nice craft store. Nice selection of yarns for crochet and other craft items. online coupons are frequently available for things that arent already on sale.
Holy cow, do NOT place an online order/pick up in store. You might end up like me: you’ll place an order at 9AM, go to pick it up at 5:45 PM, wait fifteen minutes, have them bring out the wrong yarn and color, get a half hearted apology, get ignored for another 10 minutes til you call back, get told they don’t know what happens with the order (weird, since you just tried to bring it out to me, not like you didn’t know I was there waiting) then get get told they have no way of canceling it and they don’t know how to refund my money, then you’ll be sitting on hold with 1800 michaels and writing a review trying to warn others.Horrendous expertise with 0 attempts to make it right. Doubt I’ll ever even stop by again to pick up the odd ball of yarn. No wonder store fronts are going out of business. Robots are better and more helpful0/10, stay far away
Everything a creative soul needs
Great store. Great prices. They do need to open more check out lines the wait was a little long to check out but the manager came and open another line to accommodate.
Messed up my online order. Gave me a smaller size instead of the size I paid for. It was missing items and could not find the one I had ordered. The gentleman that helped me, was very apologetic and did what he could to fix as much as he could while I was there. Everyone was friendly, but online orders are not something new, and they should be more on top of it than what I observed. Do better Michaels, I know you can!
Clean found what we wanted
This store has everything for all crafts
I placed a very small order for pickup today. I received very good communication via email and the online system was good. The breakdown came when dealing with actual people at Micahels. There were posters on the front door to call for pickup. I called the number and found it was an automated store number. After listening to the non pertinent info, it started to ring. As Im calling, I see through the window one staff member sitting on a stool at the checkout register. I placed my printed invoice on the window indicating I wished to pickup....she motioned to call her on the phone. Despite the phone ringing on my end, she didnt pick up. Another woman came to the window and told me she would get the order and bring it to my car, that I should get in line. Id parked 100 feet out in the parking lot and was standing outside their door on blue x 6 from the door. I let her know she could drop it on the ground and Id pick it up if she was worried about contact with all the Covid stuff going on. A minute or so later she reappeared with my order and proceeded to burn holes through me with her eyes. I thanked her but she didnt respond. I dont think Covid brought out the best in either of us. It does seems that now is a good time to be kind and work hard if you are fortunate enough to have a job.
The store is organized and well stocked. The employees are amazing,friendly and helpful. Ms. Shanon taught Art class this summer and she has a beautiful technique for working with children of all behavioral and medical needs. My granddaughter is deaf and Ms. Shanon treated her with such respect. The store deserves a 10 rate. Thank You
Everyone is so nice. Lots of arts and crafts. Great sales! Use your coupons for better deals. Excellent customer service.
They have anything you want if you are thinking about a do it yourself project.
Ok I love crafts and flowers candles
Right sized. Had everything I really wanted. Check out was faster than most Michaels.Despite being in a half-empty strip mall, this Michaels is clean and has everything that I needed. It is not the biggest Michaels and is no Hobby Lobby mega craft store... I kinda like it.
Use the online coupons. Theyre very helpful.
Great place to shop for pretty much anything that you could think of that has to do with crafts. Staff was very helpful and polite. It was a pleasure to shop here.
The line went very quick.
Michaels is one of my favorite places. This location is large and clean, and the employees are nice.
Usually pretty well stocked, but lately hasnt had much to see.
Really neat and friendly workers
Great craft supplies. This one in particular offered zero help when I had trouble with an online order and needed to make a return. Im not saying it was their fault, and I have no idea if they could have helped more. But I left feeling crummy.
Great stock of items, only downside is everytime i go there is a huge line to check out.
Love this place, lines may seem like forever, but the cashiers really get everyone out quickly.
Placed an order online, got it delivered to the store, waited 5 days, checked tracking and it was delivered 2 days before I went to pick it up. No call, no notification via email, nothing...so I go to the store to pick up anyway(because they didnt answer the phone)...they cant find it...was told to come back later(no way)...they finally located it after they actually LOOKED for my name...smfh!!! I will give them credit though, the store is always clean and smells nice.
They are high and their mark downs not great
Always love coming. Cashiers are always nice
Great place they have what you need very nice employees
Good selection, but the threads are often a hot mess. I know it must be a pain to sort, but isn’t that part of the territory with stocking DMC threads? Just because two shades of red look similar doesn’t mean they’re the same number, and it could’ve screwed up my project if I didn’t double-check the thread label itself after I came home.So maybe just make sure that employees are reorganizing them as needed instead of relegating that job to customers.
Creative ideas acquired from shopping
Great place if youre looking for holiday decorations. Theyre a little price happy for their goods, but the variety and selection is pretty robust.
Very expensive, but they do have lots of pride stuff!
Awesome framing services
Great craft store. Just the right size. I always find what I need and then some.
PHENOMENAL AD ALWAYS...I JUST LOVE THE PLACE
They are friendly and helpful. Lines move quickly. Selections very good.
The lines get kind of long, but the classes for kids is great. My kids really enjoy the crafts.
The cashier and a young female stocker was very helpful with my selection of items. The female stocker help me find many of my items. Great Job
Bathroom was out of soap and paper towels.
Only 2 lanes were open and the were 9 people in one lane and 13 in the other and the store was pretty busy. The store was pretty well clean and the do have a very good array of things to choose from and a very well stocked shelves
Always come here to grab all my last minute decorating needs. Or fun summer projects for the kids. Beware the line to check out though
My other happy place besides Hobby Lobby. Staff can be friendlier but they arent rude. My kids love the classes they get to go to! I am glad they have an environment where its not all about screen time and actually brings out the creativeness in kids.
Great place to shop. The staff is so helpful and there are always specials to save.
Would of gave 5 but the air was out,had to cut visit
Have loved Michaels since i was a kid. theres a little bit of everything for everyone. =)
If you need it theyve got it but you better be willing to pay for it $$$$
Always have great prices and make sure I have a coupon everytime
I love this Michaels! Staff is friendly ... Place is nice and clean .... Always stocked .... Always has deals and coupons.... The cashiers will even tell you about coupons they have online during checkout... I just love this place .... They have all your needs when it comes to arts and crafts .... Love love love ....
Found what I needed easily.
I ARRIVED AT MICHAELS AT 10:30 AM TO PICKUP MY ONLINE ORDER CALLED THE STORE AND THE GUY THAT ANSWERED THE PHONE SAID WE ACTUALLY CHANGED OUR OPENING TIME TO 11:00. MAKE NOTICE OF THIS CHANGE SO THE PEOPLE WHO DON’T LIVE NEAR THE AREA WON’T COME TO THE STORE EARLY I LIVE IN ARLINGTON. I HAD TO LEAVE AND FIND SOMETHING TO DO UNTIL 11:00.
Helpful friendly staff clean store even with all the holiday madness found what I needed.
A bit expensive since they closed Pat Catans. Large selection of craft items.
Very busy, but the line moved quickly and the girl who checked put my purchases was very friendly
They had everything I needed. Customer service was okay
Sometimes, its a hit or miss at this location.I havent been here in a few weeks and the things I need are still not in stock, so that part is pretty inconvenient. The service is great; it would just be better if they could have more than 2 registers open on busy days.
There was only one cashier and stood in line 15-20 minutes before checking out
If you are a crafter this is the place to be. The store was clean the building was nice the service was friendly.
I always enjoy shopping in here. Anything craft (and beyond) related can be found in here. The staff are super friendly! There are ALWAYS coupons!
Prices are very high.