Went here the other day. During the middle of covid 19 pandemic and No Soap was available for cleaning my hands. Not exactly my idea of keeping their store stocked with cleaning supplies. I want soap to wash my hands not antibacterial hand gel. This bathroom was just gross, needs to be updated or maybe some bleach bought and really give it a good scrubbing. Other than the dirty womens bathroom the store is well-stocked and not really that bad looking.

Retail store selling craft and gifting supplies. Friendly and knowledgeable staff. Great prices.

I had a wonderful experience getting a large piece of artwork framed. Jason took his time to help walk me thru all the different avenues we could take to truly showcase the artwork. The finished product was above and beyond my expectations. Thank you again!

Love the store but every time we asked where something was, we were told they did not have the item. Fortunately for us, we kept looking and found each item. The staff was quite rude.

Always find what I am looking for.

Lots of holiday items marked down30-40%

I love Michaels! Great for a quick stop of crafting supplies!

Not bad, typical for a medium sized craft store.

No stock on shelves and associates seemed to have other things to do than help customers. I then left the store empty handed. I was very disappointed.

Always a great place to get picture frames at a great price

Good crafts store. Very well stocked.

Online local pickup worked great!

I love Michaels, usually. This time, I got a quote for pictures being framed. The cost for two was more than double for the exact products at another store. Time to evaluate your products and practices and step up your game.

They have an amazing framing department but their prices and layout usually have me going somewhere else. If theyre the closest thing to you its fine but if you have a minute and arent getting something framed, look elsewhere.

Crafting supplies.

Great selection of planner accessories and many Krissyann items to choose from!

Pretty much what you expect from Michaels. Nothing too fancy, but when you need fake plants NOW, this is your go to place.

They have all the odds and ends and every weird off the wall thing Im looking for! Anyone that enjoys arts &crafts should visit Michaels!

On line coupon makes it nice to get a bargain. Organized and friendly service.

For a smaller location, they normally have what I need. Convenient parking and the store is organized and clean.

Had low stock of brushed nickel or metallic colored jewelry pieces and crimps.

They were out of everything and didnt have any idea how to get you in touch with more supplies

Nice store, staff werent very friendly or helpful, didnt carry what I was looking for.

I always find what Im looking for, plus a while lot more!

The employees were super helpful and had good fashion sense.

Terrible customer service. Instead of serving the customer the staff are too busy gossiping and talking about their weekend. Asked to speak with a manager and the person who came up was the one I had the issue with. Then she told me she didnt know who was the general manager of the store. I asked for a district manager and again was told no one knew who they were. But when your staff is talking about marijuana instead of serving customers I assume they are too smart to give me the information needed to get the issue corrected. Sad store if there is really no management.

I bought everything I needed to make this from Michaels.

Nice people. But signage on sale items no matching very well

Its a craft store, it has stuff for crafting, crafting is what you go here to achieve. Oh snap? GramGram needs a birdhouse? Boom Michaels. Mom wants a reef for Christmas? You guessed it. MICHAELS!! I think you get it ....

Always has what I need, super friendly and knowledgeable staff

I can usually find what I am looking for at Michaels on my own because there is never enough helping the store. When I went to check out today there were literally 13 people in front of me with only one line open. I finally spoke up to the cashier asking her if she could bring more help up to check out these customers. She said there were only 2 of them in the store and the other woman was in framing. I went back there to have her check me out and told her what was going on up front. Unfortunately her store manager or regional manager had all of the stores on a conference call at 12:15 pm no less. It is always like this in this store. I spend no less than 20 minutes waiting to check out and most times more. The Michaels on Westport Road never has this problem. They will he getting my business in the future. Poor planning by store management doesnt sit well with me.

Every single person in this store is rude as hell. The items are so close together that I couldnt even push the cart around. When I went to pick up an item, instead of coming to me they made me walk all over the store. Definitely wont be back

Today was extremely bizarre. I went in there to purchase a high price item and was acknowledged very quickly by a few staff members who delegated different responsibilities to one another, one would go to the register and one would go search for what I was going to purchase which had to be in the back or someplace else locked up. I did not see anyone return to me for a good 10 minutes, but when the young lady that did originally go look for this item in the back came back up to the front she was engaged in other things, helping customers and assisting one of the cashiers bring up another customer and do a return. She briefly told me that she was still looking for my item and immediately got on to a register to start ringing people up as well. And there I was standing for several more minutes until I just got fed up and left. They should be more attentive. First come first serve. I was even going to pay a bit more money to buy it from Michaels, but after that I am now going to be ordering the item from Amazon. What a way to lose a sale on something so simple. All the hustle and bustle all around me and being pushed back further on the customer to do list isnt a good way to go about conducting business. Find the item, next. Its not difficult.

Out of stock on many items, may be from holiday rush

There is a wide variety of art things for all age groups.

As good as usual. Found what I needed.

Very busy and only 1 cashier but went quickly.

Great customer service

Great place had everything I needed for my project.

Great buys! Got all wedding party flowers for $150

There are other arts and crafts places but Michaels always has a good deal. The staff are attentive and the store is well organized.

Christmas clearance every year is always a treat. 40% off one item most days is a draw.

Very nice staff and satisfied with my purchase.

Pn. xwS2Great place, big selections.SEA3

Very helpful to pull stock from above displays.

Love craft stores and they have good deals

Michaels is good for crafts. It has baking tools, paper and scrapbooking materials, yarn, leather tools, Styrofoam, framing, seasonal decorations and themed toys and activity kits, fake floral supplies, some beads, and a very small set of sewing notions. No sewing machines. They have thread, but it is hidden halfway down a back aisle. But I found it, and along with standard and some decorative threads, they do carry transparent thread (also known as invisible thread).There is no fabric on bolts here though their ribbon has quite a variety. There are few everyday home decoration items.Compared to Joann and Hobby Lobby, Michaels has a medium sized inventory. The quality of their merchandise and the cleanliness and arrangement of the store are good and on par with Hobby Lobby and Joann.

Great staff always nice and helpful

Get lost all day here and be able to a happy camper

Very good place to find all your crafting needs. Family and I found all the best painting supplies we could to have a family paint night.

Canvas board is good and cheap. Most of the time you will get it for min 40% off. I did first time canvas painting, output was i expected. Arcylic color is good and it is water proof. its good for canvas painting. You have more option to buy water color as per your needs.Acrylic color that have is around 24 color, which is quite enough for all sketches. Paint brush quality is too good for a affordable price. I brought both with in 20$. Im using the color for past one year, still it is good and usable. Color did not become hard.. .

Went to Michaels last week to investigate getting a canvas painting framed. Huge shoutout to Nicole in management who made the process easy and enjoyable. She made sure we ordered EXACTLY what I wanted and helped me through understanding the promotional pricing to make sure I got the best bang for my buck. The experience definitely won me over and will be the reason I return in the future. Great customer service doesnt seem to be the standard in most places now-a-days .. its refreshing to see that this location is still making it a priority. Thank you Nicole!

Do you need cheap crafting supplies? Do you not want to support Hobby Lobby? Michaels is your option, then. Its like Hobby Lobby, but without the overt American-Christian preachy garbage. And smaller. Woof--this review got real political, real fast...

I always love my experience at Michaels. Friendly, accepting, and their coupons keep you coming back!

Fun craft store! Workers are super helpful and friendly

I can always find the ribbon I need to make my diaper cakes.

Huge variety of products. But like most Michaels stores, can feel somewhat disorderly. This particular store is also small for all the things it carries, so it feel cramped in certain areas (some aisles are essentially one way).

Very interesting service

Found just what she was looking for. Great assistance.

I love Michaels period. They have great selection and great prices. This store was very nice and the staff are very helpful.

Michaels is my go-to location for buying craft supplies. They have a good variety of supplies and frequently have sales going on. The staff here is always very helpful and friendly. If you get the Michaels app you gain access to lots of great coupons. The only complaint I have is that the prices are a little on the high side. If there is somthing you really want there ots best to check for sales and coupons.

Lots of good crafts. Not bad on prices.

Great selection of art materials to choose from. Unfortunately theyre a bit more expensive than hobby lobby on similar products even when on sale.

Very friendly and helpful staff. Good selection of items.

Did a great job with the frame for my picture

I love this location. The staff is friendly. I can always find what Im looking for and more. I can buy eucalyptus here where most other craft stores dont sell it. I love their fall and Halloween decorations!

Great store if youre working on something and need a craft related item. They have quite a variety of things. The cashier even scanned a coupon to save me some money on my purchase.

They had the happy planner I was looking for. I plan on coming back later in the week to get it and a few accessories too

Love to buy beads for crafting. And they always have some kind of sell going on and I love using the 40% coupons

Had everything we needed for a project for school

Its much bigger than the Michaels in my town. Has more products and seems to be stocked pretty well. My one gripe is that trying to get an employee to help you felt impossible, not because of unwillingness but because it seemed the only available ones were stuck on a register with no one on the floor. It should be a requirement for stores of this size. Other than that, was great.

Always awesome. Good selection and great sales. Store is clean and well organized

Nice place to look for some craft stuff

Michaels is a decent art and craft store. I like the variety of paint brushes I can find here. They also have very high quality of paper for drawing and for sketching.

Love shopping at Michaels but today after searching and finding all the right merchandise I wanted, I was waiting in a long line and the lady behind me said if you dont have cash or check they cant check you out. Therefore I asked one of the cashiers and she said yes that is true. Had to put all my merchandise down and walk out empty handed. Was not a happy shopper because I really needed the things I had picked out.

Even better than Hobby Lobby!!

My absolute favorite craft store. Love this place!

Got great discounts and info on workshops for the kids looking forward to attending

Variety of craft and art stuff with great prices...plenty of bead collection...good place for hobby creation

Great place to shop! I love the kids classes and the woman who does the Saturday morning kids club was amazing, friendly and helpful. Definitely prefer this to Westport location.

Found everything I needed

Michaels was clean and their staff were very helpful and friendly. I feel like their variety in mediums was lacking. If you need yarn, great place. But of youre looking for pastels, or sealants, or watercolor pencils, the selection is very small

Just wasted 20 minutes waiting for help in the framing department. I was told nobody could help me because they were on a conference call. I wonder if they were discussing customer service?

This is a well ran location, but they are a smaller store and do not carry the full assortment.

Wonderful variety and lovely crafts

Nice store, many items available, staff is lazy, very very hard to get assistance.

Nice store. Cashier very helpful. When I asked about coupons she helped me retrieve one from my phone. Super helpful. Thanks!

The picture of Michael Angelo of the pointing fingers of God and man look fabulous. Come see it hanging at Ascension Lynnbrook Dr.

I love to visit this craft store. The employees are always friendly and helpful. The store is always clean and organized even during the holidays.

Love this store! I had to finally say yes to the rewards program since Im addicted to this place. Love the friendly staff and the endless inventory of crafts and possibilities.

Always check on line for coupons. If youre a teacher just show them proof and get your discount

I really hate how theyve downgraded the needle arts section. On the other hand, they had the DMC Coloris floss, which Ive only seen available online. I bought several. The lone cashier seemed somewhat disinterested in her job, but rang me up quickly.

I love Michaels and only gave this 4 stars because this is a smaller location with less of a selection. Otherwise its still the great Michaels.

Great sale!!!

Beautiful Store very nice people here

Always enjoy this place, great location

Everyone was nice and friendly here but I didnt find what I was looking for and I was looking for several things. Was sold out of a lot of items

Had a 50% off reg price item coupon

Looking for yarn that I have been unable to find in other craft stores. Was able to find it easily as the shelves were clearly marked.

Pleasant experience