The bakery dept is really small at this location. They rarely have what I want. The employees are always nice though.

I love Michaels. Dont forget to check out the $1 bins. I was able to get my whole staff a gift by getting these trays and then personalizing by painting their fave color.

Honestly, I love this place. Amazing sales and customer service. I especially like the layout of this one in particular compared to others

Super busy for a Saturday night, but I popped in anyway for a couple of new pencil cases for my makeup project I have been working on. The whole store inspired me to draw, sew, paint, and organize my stuff in a million new ways. I did have to wait in line to check out, but the impulse chotzky items displayed kept me occupied while I waited for my turn. The cashier was friendly and bantered with me a little bit. She offered to scan a coupon for me so I could save an extra 20 percent, but it was already scanned and invalid. It was a generous gesture and I appreciated the kindness though the discount was not applied. I love going to Michaels because it reminds me of my mom and it sparks new creative brain synapses that I sometimes neglect because of my analytic bent. Plus this shopping plaza as a whole is pretty flipping awesome. Way to go, Michaels of Long Beach.

Always have good experience here, staff are friendly and helpful. Place is clean and well organized. Have everything you need for your hobby, arts and crafts.

If you order online your asking for nothing but headaches! I ordered an Xmas tree on Oct. 14th 2020. My account was debited on the 15th, and I received an email that the tree had shipped. Oct. 21st 2020 Tree has not shipped and after 4 phone calls to Michaels and 2 case numbers I still dont know where my tree is! I dont have my money, and I dont have my tree!

Love it but every time I ask for anything it we dont carry that. Yet they will stock up on thousands of other kinds of paper. The paper section needs glow paper. Thats all I want.

Zero stars to this place in customer service. Theyre very rude and unprofessional from the manager to the clerk. As an artist this used to be my favorite local store, not anymore. I rather drive an extra mile for good customer service. Never coming back here.

This Michaels always seems more organized and making it easy to find what youre looking for. I bought an arrangement of flowers for fall that are gorgeous and was able to use a 20% off coupon found on the Michaels app. I also ordered a frame to replace a cheaply constructed frame I was using. Alejandra was very helpful and made sure I was satisfied with what I ordered. She made sure I was ok with the price and worked with me on getting the best price possible. She was very helpful to another customer that was struggling with her gift cards while I waited for the register. All went well for all of us. I cant wait to come back and get my finished framed picture in about 2 weeks.

I went to michael’s with my dad at 11/20/20 at 7:30 and this woman with orange blondish hair in a bun and a blue shirt kept following me and my dad around the store. She even followed me down an isle alone. It got so bad to the point where I asked my friend to call me so I wouldn’t get scared walking alone in the store. Worst experience ever, would never come here again!!

Great place to shop. They usually have anything you need to complete whatever project you are working on.

After searching online for red fabric, which no one seems to have in store, I ran across Michaels. They had an assorted set of fabric pieces about 1/2 of yard of each for a pretty decent price. I only needed red, but I figured I could use the others at some point. So I pay online and wait for the text to come pick up in store. What seemed like all day (about 5 hours later) I get the notification. It wasnt that far of a drive, 10 mi, but because a car over turned on the fwy (I pray everyone was ok) my trip took way longer than it should have. I get there about 30 to 40 min before they close, and since its my first time at this store, Im a little lost on where to go, but I find my way. After getting someone to assist me, she pulls out this very sad looking roll of sea foam green. But that was it! I thought I was going nuts. I checked my order and went back to their website to see if maybe I read the description wrong. Nope. The manager was called over and he apologized. I followed him over to where the fabrics were, just to be let down again. Barely anything was there. I do understand. But if that was the case, why not just tell me that the item the wasnt in stock. Instead of having me waste my time and gas to pick up an order that wasnt even there. At least I got my money refunded. On a brighter note, their store was clean and organized and they did have on masks and followed the social distancing rules.

This store seems to be bigger and better than most to which I have been. They have a good collection for all DIY stuff. Painting, drawing, crotchet work, photo frame, etc. People there are great, always very helpful. Love it. I go to Michaels a lot.

Well stocked overall. Customer service could use a little work as far as friendliness.

Its like going to santas toyland at Christmas time!So many artists supplies. Plenty of ready made frames, and custom framing available.

Very good place to buy art craft,very friendly staff

Always can find what I need and great customer service. Easy to find parking

This is the one stop shop. If you arts and crafts supply this is the place you can spend hours walking up and down the isle letting your imagination run wild with all the possible things you can create with all this neat stuff!!!

There are plenty of items to choose from but who wants to stand in the checkout for what could be 25 to 30 minutes

Best gluten-free pizza Ive ever had. very friendly service

I always find what Im looking for. The store is clean. Employees are helpful and friendly.

Its clean and the lines were pretty fast

I love seeing the colors and textiles and all the different things you could possibly use in your creativity. The art supplies were pricey to me, but overall its a cool store.

Lots to choose from. Well organized. Short lines for checkout.

Found all what I needed. Not that crowed.

Came here to pick up some craft kits to alleviate quarantine boredom. Clean store, speedy check out.

Went in with a 20% coupon for in store and online purchases. Some exclusions apply. Didnt recieved discount and was told it was a Great Buy. When asked how would I know it was a great buy, was told they didnt know. SMH!!! SHAME ON MICHAELS

It’s a Michael’s, so it was loud and busy and took a minute or two to makes sense of where everything might be. That being said, it’s a big place and they have quite a bit of everything. a lot of it will be on sale or there’s a coupon available on their website.

Everything artsy you could imagine and more

Had a shadow box advertised for a price listed on their shelf. When I tried to check out and purchase the shadow boxes, the box rang up a different price. I asked them if they could check the price they said it was accurate. I went to go check the shelf where I had picked up the boxes and an employee advised me that the original price tag had just fell off. Stephanie the manager told me in a very condescending tone that I should have looked at the sizes on the tag before I assumed the price! The sizes printed on the tag were so small they could be barely seen. I went back to ask the lady at the check out stand to see if they could honor the price that I found as advertised and she said I would have to speak to the manager for that. I asked her to get the manager and she said the manager was helping another customer. I waited about ten minutes went back the same location to look for the manager but she was no where to be found! Unacceptable customer service and treatment of customers!Contacting corporate office next!

I went to have some canvases stretched. Service was great and they did a wonderful job.

This is a good store buying arts and craft supplies. Dont forget to use a coupon. Go online and check for their sale days. Always worth buying your items that way.

Best michaels Ive been to. Very organized, very stocked up.

Michaels has tons of cool stuff for Halloween and for fall. And then there are all the neat things for arts and crafts, home decor, and for special projects. This place has so much to offer, and it is so much fun just to walk around and explore!

Way to busy inside the store wasnt able to find

Always great customer service!

Had good sales and plenty of items stocked.

Purchased item in the morning online for Same Day Delivery. Didnt happen. Tried to inquire online via Michaels online Chat, nothing. Tried calling the store where I was supposed to pick up the item, nothing. Bottom line is, they DONT offer Same Day Curbside Pick Up service as claimed. Still waiting for my items!!!

Always fun to go. your creative juices start flowing the moment you walk in. their is so much to see. I love this store. i think the only improvement I would like to see its more sales force on the floor so they can help when needed.

Nice but a little overpriced.

Very nice store. Friendly Staff

Quick service on my online order once I learned where the pick up desk was. A sign directing those picking up online orders to framing department at back of store would be helpful, however.

Had a good inventory of paints

Was nice and clean and there staff was friendly. Easy in and out

Its Michaels. has everything you need. for any project or anything in between. TODAY CHALK keeping score at DARTS

Love Michaels. Download your coupons before shopping. Really good deals 60% & 40% off any one item @ regular price!!

Traditional Michael store would I live about this Michaels is that it has parking all the time great parking area. And also I love the other stores that are nearby. And all the different eateries its a great Shopping Center

Found good deals on yarn plus since could not find my coupon,cashier used one she had of 20%.Will probably return this week to finish blanket Im making

I ordered online to pick up in the store.. The order emailed complete to pick up but ended up being incomplete.. But they did give me a similar item that was a dollar more for free.. So i felt compensated.. .. The staff member was really nice about the whole ordeal.. Good experience.. Id order through the online pick up again..

Jason thats works developing or processing a photo has excellent customer service

Great store and friendly staff.

Nice place for crafts

Large store, good coupons! Love the 70% off when each holiday gets close. I just spent $23.41 on 3 items. But saved $33.25. Total should have been $65.66. Woo hoo!

Always great staff

They were helpful

They always have what I need for any of my various arts & crafts projects.

Huge store well kept good service well displayed

Great craft deals. Always use a coupon. Downloaded their app. There is always a coupon.

I really like Michaels. Make sure you join their club. They will wrnd you coupon through your email.

Excellent, found what I needed and they have stuff Herr they dont have at other Michaels stores

I love Michaels but they can be pricey on many items. Download their app. For coupons.

Love this place!!

I got a super awesome discount today that saved me some money...i love Michaels!

Great customer service.

I only shop at this location as it is very well stocked and is larger than my other Michaels. Also the store is very clean and well organized.

Friendly service. ended up getting a few things because of the sales they were having. Ill be back for Thanksgiving

I love this store! They have best customer service and is generally very well stocked. This store is always very clean including the bathrooms. Plus there are changing tables for little ones in both gender bathrooms. The checkout line maybe long at times but the cashiers keep the line moving! This is the ONLY Michaels store I will shop at!

Good for inspiration! Excellent for most crafts!

Nice and clean. Nice selection for crafts

Online sales are awesome right now and its free store pickup. .so skip the lines and find the best deals online. Pick up is in the back area of the store so its quick and easy. Definitely shopping this way from now on at Michaels.

I live this store for craft and school supplies

I love Michaels. Theu have all the Dyi things you can imagine. Also the staffis always very helpful.

Needed an online order filled quickly, and the girl at the frame counter went out of her way to help me.

Expensive for what you get. Its not the store for me. I like Ross way better. Nice stuff, grate things, I always find so much stuff I want to buy. I can only shop with when I haveextra money. Good thing I a thrifty spender. I could walk out of Ross with so much stuff.

I always liked Michaels especially due to it being a family name. Lol I went in got what I needed and went to the cashier! She was a nice older lady! But she was fascinated with my purchases from Bath & Body works. It was funny, cute, & a lil annoying @ the same time no big deal. I told her to get over there.

All xmas stuff was 70% off for doorbuster deals, the day B4 xmas!! Great idea, other stores should follow suit!! Doesnt life cost enuf without holiday markups?!

Just got some custom framing done, customer service was amazing!

Great clean well-organized store, in a huge Shopping Center

I could shop at that store for hours I but my bank account has other ideas

Always a clean store and I enjoy shopping there for are family events.

Arts and crafts supplies aplenty. The place for school projects. Prices medium.

Easy to; pick up in store, purchase on line. Got some beautiful silver twisted glass beads. Gonna make a beautiful necklace.

Helpful employees

I love this place. It can be very expensive but they always have amazing sales and coupons plus they accept competitors coupons which is also amazing. They have all your crafting needs from jewlery making to baking supplies. It also usually smells nice.

Love this larger store. Needed assistant with finding a specific product. The employee was friendly and helpful. Always find what I need at Michaels. The coupons are great.

Was lucky enuf to find some discounted items that I took advantage of loc.

Good display

Wow what can I say. Michaels has the best deals in town.

Love this location. It is much better than both the Downey and Lakewood locations. They carry much more in what you just seem to need. The people are a little nicer and are not only more knowledgeable about many things, they’re more apt to find either someone or some way to help you. Customer service is pretty good.

I love shopping at Micheals! Always having a lot of arts n crafts

Great place for getting craft supplies. But if your items u need are on sale and you need them now i might be hard to get exactly what u want. Online is better option.

Great place for all crafts supplies

Good but prices can be high

Love shopping here. I can always find what I need for my crafts

Well stocked store friendly people fast moving check out

Well organized and sales employees very helpful.

Nice craft store but they need to clean up a bit with stuff on the floor it makes an unenjoyable shopping experience.

Good help free parking.

Good shopping

I love it everything there and the cashier TRACY WAS VERY NICE