Wow! What a wonderful store. It is so clean and it has a great selection. All you need to create a fresh or salt water aquarium. They also have stuff for ponds. The staff is so kind and helpful. I will be recommending this store to all my friends and family.
Love this store ! I get such thrills to see the beautiful corals, reef tanks, and gorgeous live planted, thriving freshwater tanks! They are also now propagating live corals!! They truly want to help you succeed, and offer an incredible assortment of options and living creatures! Cannot say enough good things about the staff and management at The Aquarium!! They do things right!
This store is great! They have a huge selection of aquariums, fish, and accessories. Staff is very friendly and knowledgeable. If you’re into fish and aquariums this is the place for you! This is the most impressive fish store I’ve ever been too. If you’re in the area I highly recommend this store!
Aquarium is by far the best fish store in the Knoxville area. My experience shopping here has always been amazing! The staff is very knowledgeable about the fish and products, so they can answer almost any question you have! I would recommend this store to anyone who has been in the hobby for years or someone who is just starting out. I will always keep going back whenever I get a chance!
I love the Aquarium and the service has always exceeded my expectations. The whole team is knowledgeable and goes out if their way to help me. They have my loyalty because they truly care about helping me. This is the go to business for the aquarium industry.
You can tell everyone is very knowledgeable and passionate about their work here! Great fish and fish equipment. They also are great at supplying you with paper research material if you have any questions or concerns about a new type of fish and how to properly care for it. Hands down, the best place to go if you are into fish
Great local family owned business. The owners and staff could not be more accommodating or helpful! If you have an aquarium or koi pond you will not find better help anywhere else. These people are awesome!!!
Ralph and his crew and some of the most knowledgeable and helpful people ever. If there is something they DON’T know, I’ve yet to find it. They also have beautiful fish!
Really enjoyed our time at Aquarium Knoxville. Staff was super knowledgeable and always willing to answer this novice lady.I look forward to returning here again and thank you for your help and service! I will be back.
The employees are very helpful and knowledgeable...Been there multiple times and each time I go they are always helpful. I get all my beautiful fish there.
Great local business with first class service and first class knowledge of all things related to aquariams and backyard ponds. Ralph is an honorable local businessman that we are lucky to have in the Knoxville area. If you about to put in an aquarium in your home, this needs to be your first stop.
I couldn’t ask for better service. Knowledgeable, courteous and accommodating! Best place for my aquarium needs.
Wow what an amazing store! I’m obsessed with all things fish. I’ve had a 10 gallon freshwater tank I’ve been wanting to start but I wanted to do it the right way and do right by any future fish I have. Enrique was the sales associate that helped me with everything from the substrate, freshwater plants, and things to condition my water! Amazing work guys I’ll definitely be back to get my fish soon
Very good local fish store with a nice variety of both fresh and saltwater fishes. Good selection of merchandise and equipment. They ordered the 90p tank I have been looking for so Im appreciative of their efforts. The fish room sales folks were not especially knowledgeable, in one case selling me something I didnt want (didnt notice until I got home 2 hours away) and sold me fewer of something I asked for that I did want. Watch them bag your order and check the bags before checking out! Otherwise it would be a 5 rating. Nice people.
High prices. Smart a$$ service. Just be carefull selling or buying!
The Aquarium is such a great store! Theyve had everything ive gone there looking for and have always been helpful!
Very nice experience! Great selection and the staff was very helpful. Will be going back.
Good selection of aquariums and supplies. Prices are competitive, but you may be able to save a few bucks at other places. Nice selection of fish both fresh and salt. Good selection of coral. Helpful staff.
Been disappointed several times with customer service here. Today we come and had our mask on since last time was refused entrance to store because we didnt have mask. So today we were fixing to buy over a 400.00 pump and was refused service because my nose was out of my mask. Wow and the kid said well do you breathe through your nose never ever will we go back. The coral reef will be the only and besides the coral reef you couldnt ask for a better store and customer service Chris and Amy are absolutely the best to deal with my advice never go to this place meaning the aquarium
Great selection of Fresh and Salt Water Fish!The staff are very helpful and take the time to make your visit a great experience.
Fantastic customer service. Owners and employees very caring to my family needs.
We are so lucky to have this type callibur of a shop on knoxville. Very professional and nice staff. I tell everyone about it. Ralf is the man and does anything for his customers. You WONT be dissapointed!!
I have a Medical exemption from wearing a mask but was refused entrance to store. I was told I could order online for curbside service. When choosing livestock I prefer to actually see what I’m choosing in person. Discriminated against for having a medical condition that makes wearing a mask a risk to my health. Do not recommend this store. Not the first time I’ve received poor customer service at this store, but definitely the last. Won’t go back.
Great staff. Very helpful with getting plants and fish for my koi pond
We had an extremely bad experience there on the 7/26/2020. I think the staff just wanted to close shop because it was getting close to close. We were left with having driven about 40 min to get there, carrying dead fish from a few days earlier that we bought there- no replacement. They were closed. We could of course BUY more fish. (and why would we?) From here forward I think well pay more attention to what we can order from a normal pet store as this simply wasnt worth all the trouble it takes to deal with them.
The store is pretty nice. Only problem Ive gone there 2 separate times to get salt water first time I get home and tested it salinity was super low. Thought well maybe my salinity metters were off so I calibrated them and no salt was super low. Went back a few weeks later to get water told them what had happened had them check the salinity in the store said it was 1.024. Get home go to do a water change but before I did I tested again guess what water tested super low again. Rechecked my meters they were spot on. Called store they acted like they didnt care they could have wrecked peoples tanks by selling low salinity water. I didnt demand money back or anything. Just tried to warn them their equipment needs to be calibrated and they didnt care. Be careful if you buy water from them. Id still go there to get corals and fish and all the stuff just not water.
Very nice, helpful, patient and knowledgeable. Highly recommend for your aquarium needs!
Went out of their way to help me with some issues with my pond! Amazing customer service!
Thanks for your willingness to help! Look forward to visiting again soon!
Great service, tanks are always clean and well kept, never had any issues from livestock when purchasing here. Would recommend for anyone in the hobby or looking to start the hobby
Very knowledgeable employees so many fish to look could look for hours check out the Cherry head fish. Taking covid-19 seriously bring your mask if you want to stay and look thank you aquarium
Great store very helpful and friendly highly recommended them!!!
Nice place but their prices are too high, other than that very nice stuff.
Large, clean crisp facility....they have a nice selection of fish both fresh and salt.....prices are moderate and even though they have a nice worthy selection of fish and equipment...they could add a little more rare types like elephant nose, fresh water stingray etc.
Service and selection are always great. Staff is knowledgeable and friendly. Absolutely worth the 2 hour drive there.
The Aquarium is fantastic. I have purchased many saltwater fish, corals, and pond plants from them over the past six or seven years. I often drive two hours to their store because the sell quality fish and supplies.
Helpful and knowledgeable staff with a great selection of tanks, accessories, plants, and animals. Plus all you need to take care of you setup
Every trip to Aquarium is a learning experience. The staff are extremely knowledgeable and friendly. Never have I ever felt pressured to purchase anything. Matter of fact every purchase I have made has had knowledgeable input from the staff. They are my go to for anything CO2 related for my planted freshwater tanks.
I havent been in the store yet, but I can tell you from the interaction on the phone that the people are super friendly and know their products
I really appreciate the staff here. Not only are they very kind. They are extremely helpful, and knowledgeable in various facits of aquatic life.
Great selection of fish but service was horrible it took 20 mins for staff to acknowledge us after we asked for help even then everyone said they were too busy. Once they finally helped us service was friendly and answering questions.
First time going to this store. They have a lot of fascinating stuff! The staff was especially helpful and nice. A great place for afishianados, Im sure, but a tremendous resource for a beginner.
So I have been coming to Aquarium for about a year now. I have spent an awful lot of money at this store. And usually I have no issues. Devin, Tanner C., Drake, and Kristin have always been great. However since the owners son Philip as gotten more involved things have gone to hell in a handbag. Including him recently yelling at an employee in front of me for absolutely no reason. Their are many things I will put up with but this isn’t one of them. If this continues or the owner doesn’t put his son back into his proper place I will shop elsewhere. I don’t care what Philips position is at this store, you don’t speak to people the way he does. My money spends anywhere.
Made a large purchase and paid accordingly, however they did not get information correct at time of payment. Therefore remitted payment again and still processed in error. I am a honest and upstanding person who is honest, however due to their error they decided to seek legal against me. Your error twice payment was given, so another payment again and told me their error almost cause an employees job. So they turned it on to me as my error. Wow, dont patron a business who isnt honest and has business etiquet.
We travel over 90 miles to come to this store. The staff is very helpful. We had a tank that was almost wiped out from fish from a big box pet store and they were very helpful in recovering our tank. We have never had any issues with the fish or plants we have purchased here.
Love the freshwater and salt water selection
The staff was courteous and knowledgeable. Great job!
Worth visiting even if you dont plan on buying anything.
Rudest place ever. First time going and wont ever be back. Highly dont reccomend
Super helpful and friendly staff. They also had a wonderful selection of fresh and salt water fish and plants. Cant wait to visit again!
Nice fish. Bit pricey
The staff was friendly and very helpful!
Love this place. Lots of different types of fish and aquariums. Fresh water and salt water tanks. You can get your water tested while you wait. They will take the time to explain the test results with you and offer suggestions on how to get your tank to a tip top shape.
Best place in town for all of your aquarium needs. Skip the chain stores and go to a great local place who will provide expert advice and healthy fish.
Great selection of fish, plants, aquariums, and supplies. They also have products for outdoor ponds: fish, plants, fountains, and decorative statues. Knowledgeable, friendly staff. Highly recommend. Skip the chain stores and buy local! They know what theyre doing.
Got two angel fish and they did fine for about two days. Came home to one dead, other has been fine since. Be careful of bad or sick batches in fish and know what youre buying.
Nice store awesome staff
Employees are not very friendly. Dont recommend.
This is our go-to place for all of our aquarium needs. We love to look at the fish while they refill our food bottles and have bought a few from them. All healthy, happy fish.
Pricey and stock always seems low on aquarium decor.
This place was a DREAM to me. I felt like a kid in a candy store. The selection of products, equipment, plants, and most of all fish was incredible. All of the fish looked amazing. They even had fish I had wanted to see, but never had. They have coral for sale which I thought was really neat. This place was just great and to top everything, each staff member I interacted with was extremely friendly and knowledgeable. Im about 4 1/2 hrs away from this store in W.V., but Id make a trip just to visit I loved it soo much.
Easily the best fish store Ive ever been to. Helpful staff and good selection
Wonderful customer service. Best fish selection in knoxville
The staff is very knowledgeable and always very helpful. Weve been going for years and have always been well pleased. Definitely recommended by our family.
Almost as good as Ripleys! I cant imagine the store not having what you need. Highly recommend!
Best place to buy fish in Tennessee!We made a field trip out of it for the kids, they loved it!
This place is great.Its huge. They dont bother you at all to just walk around and check it out. But the staff is super helpful and knowledgeable even for the window shoppers. Great free activity out with the kids.
Great service, very nice and huge selection. I almost wasted a bunch of money and they put me on the right track. Highly recommend!
Excellent customer service. I recently adopted a 10 gal saltwater tank from a coworker who didnt want to bother with it any more. Devin (manager?) was quick to offer help and walk me through how to properly care for the tank, and offer suggestions on how to get it clean safely. I have been in three times now, and Devin always remembers me and is there to help. I was told the aquarium store on Chapman Hwy. is cheaper, but Id pay more any day for this level of customer service. Highly recommend this shop.
Super helpful staff who coached me through ways to help my fish thrive and set me up for a successful aquarium experience. Love this place!
So I hate to do this but I had a terrible visit this past week here. I have always used aquarium as I used to have a few saltwater tanks and frequented this store and loved the staff. Now that I am settled, I was looking into adding a few fish to my current aquariums. I asked a lady if they had a certain fish and she went on to tell me they will eat my fish, eat the slim coating etc, and would not tell me if they had any or not ( keep in mind she had no clue what I even had) She then asked a man if they had any after I persisted and he rudely stated they will eat your fish etc. they did not ask what I was putting them with, they had no clue what type of tank, size etc I had at all. I had to poke and prod for him to see if they had any. I have never had this kind of problem before but I will go elsewhere where the employees are glad to help find inventory instead of what these two employees did. Years and years of purchases and I won’t be coming back now.
Great place with great and knowledgeable staff.
Very friendly and knowledgeable staff. The fish are always healthy and beautiful!! You may notice the prices are a bit higher but if youre wanting a fish that has been bred to a high standard and cared for so that it lives it fullest life, this is the absolute best place!
Great helpful staff! Not too pushy with honest advise. Had a vast variety of fish and live plants. Will shop again!
This is an amazing fish store. I say fish store, but its so much more. Because it has salt water tanks there are all the supplies for salt water tanks as well as freshwater. They had a massive selection of living coral.
My favorite dish store! Phillip always helps me make good decisions for my saltwater tank. My favorite place in Knoxville!
The single best aquarium supply store in Knoxville. Great selection of tech and decorations. The livestock all look great and there is a wide selection!
The staff is very well educated and know,their stuff. Some of their things were a tad bit higher than other places. But their knowledge and secection are well worth the price.
This is the best aquarium shop I have ever visited. Vast selection of fish, plants and corals from common to rare varieties you only usually see on the internet. I was impressed with their workers as I heard them questioning people about their tanks, lights, substrates and filters and making suggestions on what should be able to work in their aquariums. If you live in Eastern TN or Southeast KY and are interested in fish this is the place to visit.
Love all the knowledge everyone has. Continues to keep updated. Very helpful friendly staff.Been going there close to 13 years. Professional.
Lots to seeclean tanks and healthy looking fish and stuff
Great store and very helpful staff! They move alot of inventory so I recommend calling ahead to see if they have what you want in stock as they are often sold out. If you are a VIP member with them (free) theybwill outbou on a call list when the item arrives and hold it for you. With awesome service like that why shop anywhere else?!?
Best place to find what you cant find anywhere else! They have everything you need from supplies to fresh water fish and saltwater fish. Its almost like going to an aquarium, but on a much smaller scale.
A true experience here. The staff are friendly and helpful as can be. The wide array of aquatic animals are a beauty to behold.
This place has a great selection for anything freshwater or saltwater you may need or want. The staff is friendly and knowledgeable and always eager to help. All of their livestock are well taken care of and healthy. I have bought fish coral and invertibrates and all have acclimated well and had no issues. If you keep fish or coral definitely check this place out.
Good selection of aquatic pets as well as food andl accessories at reasonable prices.
Ive been coming here since I was around five years old just to look at the fish. Since then, Ive started up my tanks and I dont buy my fish or anything else that goes in the tank anywhere other than here. For me, not only is the visit in nostalgic, but I always know that the employees want the best for my tank. Easiest people to talk to and they know their stuff. I asked about plants for my crayfish and tetras and they knew just what to recommend.
Love it has everything I need
Tanner and Devon are always great and always remember us when we are there. Never have any problems asking questions and getting accurate answers.