Love this place. Its so much fun. Not busy at all. Due to vivid. The only door fall is theres no drinks for us grown ups to h a ve.
I have good luck here. go couple times a year! and love the food place inside the casino and great options. fun selection of slots
Good that every other slot was shut down for social distancing. Had some antibacterial hand dispensers available & water bottles for drinking. Bar closed, 1 restroom available & separate entrance/exit into casino. Staff friendly, slots tight tho. Atmosphere good.
Always a great time have had some really good wins here. Bartenders are very friendly as well as staff. CHEERS
Food is great! I am losing but I will try again. The hotel is nice.
They really let you play in peace and we won good money !
Its my local . So I come here often. Its a good casino that has the potential to be so much better. Its a little behind on the games. They definitely have too many konami games. This casino should switch out their games more frequently.
Nice casino. Will give you money back to play.
Some hand sanitizes didnt work. Didnt see anyone cleaning bathrooms or slots. Need to do better. I didnt see these problems at blue chip .
Great fun. Social distanceing throughout the Casino. Wonder why they dont try family style dinners in the buffet area?
Very nice staff at the Hotel and Casino but i had a Horrible Loss without a chance to win . The casino machines constantly inhaled my money. If and when I got bonus rounds, playing max, the pay off wasnt at all comprable to the play. HORRIBLE !!!
I love the Casino. The people are friendly. The service is great. I just cant say enough about Harrahs.
Large but not the largest. Skimpy on their rewards program compared to others in the same driving range. Clean and machines are in good order.
Everythings digital computerized even the poker shufflers two and three cards at a timewhats to say those machines dont read each and every card and only send out the ones its programmed to losing a losing battle.I would have had more fun throwing my crumpled money and a bonfire and watching the charg red Ashs float up in the dark sky to the stars.
Good. New hours. 8 am to 11pm. Because of the rising numbers of the Coronavirus. Lake County enforced.
This is a really nice Casino they do have smoking in there still but the non-smoking is still pretty good area they got some pretty good machines in there its a hit or miss here though I go maybe once in a great while you when I go I have a really good time
Nice hotel and casino only improvement would be a safe in the room otherwise we love it. Clean and friendly atmosphere very responsible during the covid19 epidemic plenty of signage and have sanitizer stations wipes for the casino slots and very strict with masks I felt safe
It was disappointing this trip. The Covid-19 limited the machines, which I fully understand; the only game I play, which they only have one, was one of the games they shut off. I played a couple of other games but it just wasnt as fun.
Its clean, people wear their masks, theres hand sanitizer and disinfectant wipes buckets everywhere. In other words they are doing everything they can to prevent folks from getting ill. As for the premises, half the slot machines are off, non-essential furniture has been removed, only a few chairs remain in the hotel lobby. Only 2 venues offering food, and the menu at the grill has been parked down considerably. Not sure about the Reserve. Only way into the whole complex is via the garage walkways. The hotel offers an exit only. The personnel remain the best in the business. They all greet you, security, housekeeping, food servers, hotel staff, cashiers, wait staff in casino and slot folks. Their freindlyness makes losing at the games easier to deal with.
There is actually a chance to win here. The casino is a bit outdated but who cares when there is actual fairness at the slots
I like it here. Clean and I have good luck here.
This social distancing is great had a good time want over crowded.
The customer service was great, we needed a wheelchair for my dad and they went above and beyond to make it happen, and took our number down and brought the chair to us as soon as they located one. Bathrooms were clean and neat, drinks were strong and tasty, machines were hitting left and right! My parents loved it, we will definitely be back!
Covid has definitely created a place that no longer is.
1st time here and Im lost and winning bank rolls. Security is tight, but what casino isnt. Plan on winning me some big money while here.
Friendly people easy parking Good times
One of the best casinos out there. Super clean and friendly employees
Everyone was in masks and everything was clean. All entrances were closed except for the catwalk. No vallet vallet parking.
Way better than Ameristar
Getting your mixed drinks from the bar in a paper cup is the worst. Plastic cups would be better.
Every other machine shut down and no longer felt like fun. I did however win doubling my money.
Great place, and fantastic host!
Highly disappointed in the $25 craft table throughout the day and the rude pit bosses. Im a big Harrahs / Caesars fan but probably wont be returning to this casino.
Back in my high roller days, I would come here and play the two cent machines. There were a few times I hit it big and won five or six bucks. However, the last time I came here I lost about $20. It was depressing and I havent been back ever since.
Great casino action, with good dining options. Flavors buffet is very good and a decent value. Awesome desert section. Overall a very good casino.
Love this Casino. The staff are helpful and friendly. Bartenders are great. Lots of slot games to choose from. I dont play table games but it seems that there is always a crowd there. I love that they have a smoking lounge so that you dont have to go outside to smoke. They also have TVs in there so you can watch sports.
Very clean. Not many people in attendance.
The casino is okay. Its clean, workers are okay & plenty of different types of games to play. I didnt care for the ghetto Clinko game but...it is what it is. Smoking room is like a little dungeon. Walked in & it felt like a morgue.
Nice place we come once a year for our anniversary. We win 100.00 we quit and go get a free buffet on the house. We havent won in a few years but maybe next year.
Greedy place. Trying to get back all they lost in a couple of months.
Do you need to wear a mask
Tried to tack on amenities charges to our priceline total. BEWARE!
Friendly place, good service, bright and cheery.
I been there in the past many times and i love it yesterday was the first time in many many years and it still gives me enjoyment to go there i had lots of fun.go and enjoy it yourself you will like it.
I like this place. Usually spots at tables open. Reasonably priced drinks. Good dealers.
Very clean and friendly staff at both casino and hotel. Will be back again.
Weve never had any problems at this hotel. Large clean room. Nothing outdated or broken
Its conveniently close to my apartment
Nice smaller Harrahs casino about an hour away. We enjoyed our visit, very friendly staff!!
Come to play slot machines and they suck the bouns are bad
Something to do and acourse the machines was tight more than usual
Its fun to people watch. However the casino has been on decline for years. Dirty property, broken dated spec slots. The real disappointment was flavors, empty salid bar, depleted buffet, no plates etc. For $26.00. Lastly, I call it casino of last resort.
The hotel receptionist was a sweetheart,didnt win at the casino I didnt hear anyone else winning anything either unfortunately the room service girl was really nice I recommend the hotel dont really know about the casino because noone was winning anything the whole time we was there
Nice ambiance. Needs to update slot machines. Bar staff was friendly. Didnt see beverage servers on the floor as often.
Was down big until the last 2 games
Fun place. Very convenient. Love the valet parking.
Had pretty good luck
The gambling is terrible.you dont win anything. To leave you have to walk to the end of the casino.
Like coming here. Theres no smoking on in the casino. Servers are friendly. And very helpful. The no smoking make me make the long ride here.
Like going there but would like to win more often. The buffet is good.
GreatHad a good time.
Hasnt changed in years. Depressing atmosphere. Didnt stay too long. Im sure Illinois gaming laws have affected them.
Nice hotel, excellent room, good restaurants, excellent staff, had fun at the casino didnt win a lot
I love casio meet nice people i never win but i joy going
I win sooo much when I come just love this pla
I hit on every machine when I went!
Clean, friendly, decent food, and you can play for a while on little money.
Once again I had a great meal and a great time.
Awesome place
Had a great time won a little Friday 13th
Excellent place for a weekend getaway. Will be coming back again
Great place for gambling, fine foods, awesome entertainment and it’s in a great location
Very clean and taking safety precautions.
A bit off the beaten track for me...they dont have my favorite table game. Its still a nice occasional diversion!
HAD A BAD EXPERIENCE LAST NIGHT PIT BOSS DONT LIKE TO SEE LOYAL CUSTOMERS WIN DONT NO IF I WILL EVER GO BACK SAD SAD PLACE
Stayed two nights hotel. Won some money. Great
Decent food pleasant staff good lunch
Nice atmosphere but didnt really play much because none of the machines really paid out. Didnt get bonuses either even after plugging in more than enough money.
Sad, lonely senior citizens abound.
This casino is a lot of fun!! A nice variety of penny slots to play but would have liked to have won a little bit. Atmosphere was inviting and had a nice energy to it. The best thing is this casino is clean & smoke free!!!!!
Great food good location fine service.
Good place for buffet with nice staffing. Casino has been out dated
Better than the other Joliet casino... Cleaner, friendlier staff, more consistent pays, and better and more reasonably priced buffet. Best casino in the Chicago area in my opinion.
Bar VP is good on multi line for pay schedules
Had a great night. Made some $
Ok
Very nice place, friendly people too.
Nice casino. Lots of slots and table games starting at $5 Blackjack
Always have a good time at this casino...
Because it is a Caesars reward Casino
I love Harrahs casino
Normal casino. Nothing more, nothing less. If you have a lot of extra money, you dont need, visit this place. The food in most of their restaurants is mediocre and nothing to write home about. Expensive drinks at the bars.
Good drink service while you play
Won big money
Stellar staff and a nice facility.
Nice clean casino.. More table games needed...the buffet was good and the service was great...first time coming and I will make another trip here again
I havent had so much fun in so long! Me and hubby really enjoyed our stay!
Its very beautiful clean friendly there