I went in a couple of times and dealt with RJ, who happens to be the store manger. This guy knows customer service! He is welcoming, patiently answers all questions, and would even offer his personal preferences if you ask. And of course, he knows his products inside out. This is how you get a repeat customer.

Was asked for Id but after reading the paper understood why and they had a good selection. Make sure to check email and the site for coupons also. Was able to buy some good fireworks as they have bogo and other coupons. Left the store with good amount of fireworks and had a good experience shopping

LOVED THIS PLACE! Spent alot of money here! Employees were super helpful and friendly!

50 % off the fireworks. Helpful service.

Selection was decent even though we waited until the day of

Very friendly, good fireworksunfortunately I am used to way cheaper fireworks (different country), but I liked what we got. We googled it in the store.

Great service! Fast! I was in and out

I used a Groupon and had excellent assistance from Lauren. Covid precautions were well observed.

Walked out with 70$ worth of fire works but I still want more

Great staff guaranteed products and lots to choose from.

Very friendly and informed staff.

Great deals

Needed a gender reveal in December and this place is open YEAR round! So convenient! Im the mommy to be and my husband & I want it to be a surprise together so I took in my sealed envelope & the clerk explained my options, viewed the gender, hand picked and black-out-bagged the works for later. He was so nice and helpful. The store is clean and very organized. Will return

It’s awesome

Good selection, but they need black cat bricks.

I got a degree from Fireworks University. Now I just want to bang.

Great fireworks

I just love having a year round fireworks stand!!

I was immediately bum rushed at the door asking for STATE ISSUED I.D. when all I was doing was looking around the store for 20 seconds... didnt purchase (OR GET THE CHANCE TO PURCHASE) bc of overly eager girl demanding my I.D.I.D. was in the car and Im damn near 40 lmao little girl wants to follow the rules so hard she lost a customer that should make the boss happyHere in a week there will be 12 firework stores open right beside this place. They shouldnt take themselves so seriously.

Sold us the perfect firework. We gave specific firework descriptions, but didnt know the name. Staff guy knew exactly what to sell. Prices were buy one, get one that day.

Alot of items were prices higher on the day after then 4th then before but the buy one get 2 free deal really cuts the final costs

The shop has good collection for all holidays! Worker is nice, friendly and providing excellent guidance to choose what we want!

Staff are friendly and helpful here. Theres lots of space inside, easily maneuverable for my husbands wheelchair. The whole store is bright and cheerful if you like things that go kaboom. Lots of deals and buy-one-get-ones.

They our my whole firework show together for me. So awesome. So nice.

Big Store..Got some nice Fireworks

Buy one get one on anything that is the same price is a great deal. I was able to get in and out quickly and the staff was quick and knowledgeable. Always have and always will go to phantom for my firework needs.

The guy who worked with us was really knowledgable and happy to help. Wish I remembered his name!

Although it was crowded when I was there, (its the night before 4th of July, this shouldnt surprise anyone) the staff were super friendly and helpful...ready to give advice or suggestions when needed. Steve assisted me and he didnt try to upsell me too much and drew on experience to help me find fireworks that were what I wanted but also in my price range.

Tons of options for fireworks. The staff did t seem too excited to be there. Great deals though.

Quick and easy. Straight forward deals. Much less shady than the pop up stores.

Good selection, and good prices. Caught the sale prices right after the holiday.

GOOD store. buy one get one free offer is great

Best fireworks. Period. Oh, and lowest price doesnt hurt either

Love the staff, always friendly & eager to help. + its a fireworks store, so you need to say more.

Great selection and great sales. Will be my go to fireworks shop from now on

Havent been in about a year. Rude security guard. Kept interrupting us. Supposedly the supervisor. Lots of fireworks. Poor service. Again its been a while since we have been here.

Buy 1 get 1 deals arent bad, a Group-on brought me in and seemed like a good deal.

Best fireworks store Ive ever been to. Open year round.

Great service love it everything in the store was buy one get one free and great employee!

DO NOT SHOP AT THIS STORE! Go to USA Fireworks. Buyer beware at Phantom... Let me put you in the situation. Youre having a happy time with your family filling up your basket with cool fireworks. Youre at the end of your shopping spree, dodging other customers, trying to figure out which firework does what, and you decide you need some fountain fireworks to finish off your basket. Youve gone over your budget, but hey its the 4th and who cares about the $250 your about to spend at the register. In the store, the fireworks are stacked 3-4 tall and some teeter on top of others with rounded tops like some kind of Hasboro game. Mostly teenagers are working the store and no one at anypoint has asked if you need any assistance despite the 15+ employees joking around and laughing at the front of the small store. You finally put your last fountain in your basket and as your doing so one of the teetering $15 retail fireworks falls off the shelf and lands on the floor do to no fault of your own except poorly stacked and unattended shelves. Your diligent other half picks up the firework and realizes that the bottom paper-thin cardboard split, but other than that the firework seems ok. Your significant other stops by the front desk (where theyve already IDd you, retained your personal information, and gotten your PERSONAL guarantee that youre not a terrorist upon entering the store) and informs the front desk of the broken firework. As you turn to walk to the register and make your $250 payment, a small, barely 25 year old in plain clothes (no Phantom fireworks shirt, no badge of employment, etc.) stops you and says Sir, you have to buy this firework. As you look at him in disbelief you say it fell off the shelf? With a puzzled look on your face. Then follow up with Im not going to pay for something that fell off the shelf, he says uh, ok, then you turn again to proceed to the register to pay your $250 bill. During the short walk to the register, you cant help but think are you serious, wow. Your now are at one of 4 registers where obviously no one really cares youre there or says anything friendly to you and you unload your stockpile of fireworks. The cashier beeps one, then another, and as you look down at the form to sign the release, out of the corner of your eye you see the 25 year old (assumeably) employee switch the firework that had already been rung up. Your significant other picks up the switched firework and says excuse me sir, did you just switch the fireworks? while picking up and noticing the switched firework was now the broken firework that had been shotily taped back together, as the unknown employee walks away...Needless to say we then went straight to the managers office where we got accused of purposefully breaking the firework. We attenpted to explain that all their fireworks were teetering on top of one another, only to realize they were unsympathetic ears listening and then to be told by the manager weve never had a firework fall like that. We then said well glad you lost a $200 sale for that ($5 worth of fireworks) and walked out of the store without buying anything. We got lucky that we had never submitted payment and honestly we have never been so appalled in our lives from the demeanor, dishonesty, and attitude of a store or its employees. We will NEVER shop here again!Side note: the cheap Chinese fireworks at this store cost nothing to buy at wholesale and are marked up egregious amounts (hundreds of percentage points).That is how everything is always buy one, get one free. Meaning: the store would have lost nothing by just placing the broken firework in the loss column or could have even offered it to someone who made a big purchase as a bonus. I know this because I used to buy fireworks at wholesale. The store we ended up going to (USA Fireworks) actually cares about its customers and gave a free firework to our kids just for shopping at their store. By the way, the USA firework store manager was also appalled at the treatment we received from their rival store.

Huge selection

HUGE selection! Had bogo sales which was pretty nice to have!

Everything BOGO! Bring ID they check for terrorist/ bombers

Very unprofessional staff. Do not go here!!!

Love it!!

Quality fireworks.

Wide selection everything but one get one free

Great deals

Poor quality fireworks.

The staff was very helpful

Overpriced