Highly recommend this store- especially their framing department! Everyone is friendly and very knowledgeable. William was exceptional in helping me get my piece framed quickly and beautifully. He definitely knows his stuff! Seek him out for all your framing needs- you won’t regret it!

I was super happy. Got a lot of clearance. Store was clean. Purchased 10 scan n cut blades. Wish they sell more SNC items than cricket. Did not find the new paper pack ( 400 counts).

The place is filled with a wide range of arts and crafts merchandise. Wonderful place to explore and enrich ones creative potential. Currently, theres all the black friday sale and Christmas merchandise filling many aisles

Very organized store and everyone was super pleasant! My cashier Maria was very polite and helpful. Definitely one of the best Michaels I have been to.

Very well stocked, large store with many options and large inventory. Everything is neat and organized, excellent customer service.

Excellent service, real deals and very organized floor plan.....

Great prices, but running out of merchandise...

Always have what I need! Super clean and friendly staff!

I love Micheal because its a smaller store and stuffed with fun, crafty things to supply your art interests.

Yall, I was one of those customers recently...the one that comes in right at about 8:45pm, knowing dang well they close at 9pm. I knew exactly what I wanted and where it was. (Took me a quick minute to figure out the layout of the store because I have never shopped at this location) I knew the item was in stock but it wasnt in its normal area when I checked. I found a sweet associate (I wish I could remember her name) who was busy restocking the shelves before they closed. I asked her if she could help me find the item I was looking for.She HAPPILY (seriously, she smiled and said it was no problem when I apologized for coming in so late) pulled out her handheld device, looked up the item, and took me over to the yarn area. She noticed the item wasnt where it was supposed to be either. She grabbed a ladder and started looking through a couple boxes on top of the shelves and FOUND the item I was looking for. I was so thankful for her help and time. I ended up checking out and getting out of the store right at 9pm.To the girl who helped me, thank you so much for taking the time to help me. I appreciate you more than you know! Also, clean store and well stocked. If I ever live closer, this will be my go-to Michaels.

Just a normal Michaels, but was a bit more organized and clean than my local one.

Really clean and organized store. I found exactly what I was looking for and knew exactly where to go to find it. The service was good too.

I like the supplies, but have been downsizing their yarn. Embroidery, cross stitching (almost none) supplies. Notbgood for me.

Love this particular Michaels store. It is always clean and the staff is so friendly. They have made a lot changes since COVID-19 hit, love they are trying to help keep people safe.

Tons of stuff in Michaels, already have Halloween decor, actually had stuff discounted

Cold representative and Manager!! Please learn how to talk to customers if you are in customer relations!!?

I love this place. They have items that stirs my creativity!!

Great setup, nice people.

It was a long line; however, they had enough cashiers so the wait wasnt long.

Excelent staff and service

Great variety in stock... Excellent sale prices... Amazing coupons!! Oh and super nice, helpful employees!

Customer service is great, they always ask me at check out of I found everything I was looking for, greet me with a smile and over all, courteous staff.Prices are fair and most of the times the store is well stocked. I recommend this store, definitely.

Ive been doing business here for years. This location is always great for framing, however the service has no longer caught my interest. From calling this location, to getting my frame order modified, to check out lines. No long a place I can recommend.

I love this location because its always stocked well.

The frame department was very helpful. I think the prices are a little high.

Love this store. Employees there are extremely helpful. My only complaint is the line to check out are usually long. I understand that it is close to a holiday and you would think since they know it gets busy, theyd have more than 2 registries open to check out. Keep in mind its like all the time. Nice place to shop at, just keep in mind you might spend more time waiting to check out than you did shopping.

Soo amazing price

Good selection of picture frames and crafts.

I love shopping at this Michaels. This location has a different set up and feels rather confusing but its a decent store. Though I dont like where some of their things are located because they put the Jewlery right at the check out so you have to go through small spaces just to get to what you came for. Its quite annoying so I shop at other Michaels with more space to buy my jewelry making items. This is a great location for school crafts.

Was followed the whole time was there like a theif!! Sooo rude!

They deserve five stars after how they handled a raging aggressive customer today. They maintained their composure and continued to help her along with other customers.Some customers seem to forget the employees are people. If only everyone could be as respectful as the employees were to this woman...

They are very well stocked store.

For the hobby lover, clean store, helpful staff.

The place was a little disarray but the employees were very helpful and patient. I was able to find what I needed.

Great store.

JUST LOVED THIS ORGANIZED STORE! BUT THE ONE ON WESTHEIMER WAS NOT GOOD AT ALL!

Apparently no one in the store is familiar with a cricut machine, so I keep getting transferred to different departments. I feel employees should be knowledgeable off all store products particularly popular ones in your store. Didn’t feel employees really cared to help much as I never got a answer besides that’s not my department.

This Michaels store was clean and had a good selection. We generally stick to the textiles, so they seem to be on par with other hobby store in that department. We always use a digital coupon to save 40% on an item.

The framing department’s customer service is absolutely awful. There is this woman there, brown hair and heavy set with a left wrist tattoo who was incredibly rude during the whole process. William was the only considerate person there. Also, the staff refuse to acknowledge you when you approach the framing department when they are with a customer. A simple “hello, I will be with you in a minute. Thank you for your patience” would be greatly appreciated. But instead we receive a cold look from them. I’ll be taking my future framing business elsewhere.

This review is for the rude employee Lisa. I don’t know what her deal was by me telling her an item a purchase was 14.99 not 24.99. She call another employee saying he’s telling me its 14.99 and it’s ringing up for 24.99. That sounded to me like she thought I was lying. Should have just asked the other employee to check the price instead of saying he’s telling me. After the price was corrected. When giving me my change she didn’t tell me how much change I was getting back and didn’t say thank you or anything! I will make sure I NEVER come back for ANYTHING!!!!!!!!

Everything was organized and well labeled and the prices where fair

Michaels is fine, they have a huge selection of craft goods and tools, and the process can be decent.

Great go-to for anything related to arts and craft. I can always find what I need, and many new things in store. I love to look at all the baking supplies that they offer. Really good overall. You can always get a good deal on purchases.

I love this store I can get lost for hours. I wish they had packs of, or sold classroom packages of things like sketchbooks. I’ll still be shopping there though.

Listen, I have been to many stores throughout my 31 years. In fact, one could say countless stores, and countless swipes, sending my bank account into the range that could be compared to the arctic temperatures of the arctic tundra.Listen, I am no modern day Michaelango. In fact, one could compare me to a modern Leo DiCaprio, sketching the curve of a pudgy pre-teen.Look, I have danced across the isles. In fact, I found a rainbow of oil-based pants and tickled them onto the canvas.Nobody cared.

Had everything I needed for daughters wedding

I found the right materials and good prices. Great variety! This place inspires creativity.

Though items limited got basically what I needed

It was a wonderful place, I had a great time

Good selection and ok customer service

BEAWRE!!! The items at Bissonnet store are always priced 20% higher than all other stores.

Carrying and to go out of their way to make your purchase at Michaels good

This Michaels location always has the most updated planner supplies! Theyve now started accepting competitors coupons as well. My only complaint is that the cashiers do not take the care and attention necessary to ensure the coupons redeemed apply towards the correct items. My friend and I bought the same things and used the same coupons, but she ended up being charged $14 more than I did!

Wonderful store. I come here for my husbands yarn. He has taken up knitting due to mobility issues after a mishap with a lawnmower last year. I love the selections of yarns as well as the papers for scrapbooking. Employees are so helpful.

Clean and neat. Easy to find stuffs, good service .

Yall had extended hours over the holiday which was soon helpful because I work till 9 everybday. If you stayed open till 10 or 11 more often Id love to pay you more late night visists

Not to much inventory but friendly helpers everywhere .

Store didnt have what I wanted

I love my Michaels. Its my go-to location for all my baking needs

Get the Michaels app and youll have a coupon everytime you go. Best for when you need one tube of paint or specific item for best prices.

Other than always wanting a coupon before I shop here, pretty wide selection. Same level of customer service as any other decent department store so thats a-ok!

I love this place it allows me to be creative and express my love for others through arts and crafts

Everything I need for crafting

Always find what I need for any holiday or craft I want to do!!!

The employees here went out of their way when I lost my receipt to return some merchandise...instead of making me scout the entire store, retracting my footsteps, the woman cashier found another way to conduct the transaction. And she was patient about it! Theyre also well stocked!

People there more than helpful, they go out of their to make sure you are taking care of

One of my favorite Michaels store. This location is huge with a variety of products.

Your typical Michaels, very well organized and huge selection. The staff at the back for frame online order pickup were very nice and helpful. I came in early before my order was ready to be picked up, and they still went ahead and checked the status of my order to see if I could get it a little early (I couldnt but I came super early so no surprise).

Great place to buy art and crafts supplies. Very nice cashiers every time Ive been there.

Yall, let me tell you how amazing Stephany is!! She had a 5 deep line in custom framing, and she knocked it out of the park! She took the time and attention that each customer needed (including me). Im so beyond pleased with my experience with her!

Very helpful associates. I was just looking for gold metallic paint .. Im just a craftie .. had no idea .. different paints for different mediums .. who knew ? Ha

Helpful staff

Nice odds and ins but not really everything.

It is a 1000 times better than Hobby Lobby, and 10,000 time less evil than Hobby Lobby!

I was surprised at how clean and neat this store is. And they have a LOT of cool stuff. Three staff members walked passed me and never said hello.... But, if I had needed anything at least there was staff on the sales floor.

They had everything i needed.

They will not honor their company price match policy. Manager was rude.

Great selection, great coupons to save more money

Boujee but clean

Gotta love this store!

Great coupons and discounts for your Halloween project supplies. Better hurry.

My visit was on a very busy Sunday and the staff were very friendly and fast.

They are always super nice when I go.

They always do a great job and professional advice as well.

The nice man fixing the shelve merchandise was so kind and helpful. And the cashier too. My first time at this store and I really loved the in and out during my lunch break.

There are many things available at the store which can make your house look beautiful

Just love crafts stores!! Store pick up was a breeze! Good sales and coupons some times....its clean and well organized. The employees are nice and helpful

My late brother was the original owner of one of the 3,001 Hurst Oldsmobiles that were produced, so finding this model on the shelf was poignantly serendipitous.

Very nice selection of crafts. No fabrics. No bathrooms. Look for that 50 precent off coupon on line!

Great Service!

Best for affordable framing of artwork, diplomas photos etc. it does take a long time to do. but the consultation process is great and they really take their time to make sure youre satisfied with your choices. i had several diplomas framed with them. they are also a great place for shopping knick knacks, decorative pieces & holiday stuff. i sent my parents and they got a very beautiful Christmas tree!

I always love visiting this Michaels. Its exceptionally clean and the people are always friendly.

Good for arts and crafts drawing markers and color pencils!

One needs to compare prices with competitors, and use coupons to get good deals here. Inventory doesnt measure up to competitors, so one doesnt always find whats needed here. Very good and safe location though.

The staff were friendly and helpful! 4 stars because the paint brushes were poorly organized and frayed with many understocked. Otherwise, great selection of other painting products!

Michaels is a great place to get canvases when they are on sale. Just so happened to get my thick width frame with 40% off!

Great place for beaded jewelry making supplies.

Find all sorts of arts and craft doodads. Can spend endless hours looking for useless items. Great location, ample parking and good service.

Lots of Xmas decorations in reasonable price.

Helpful staff; clean store. Well stocked and easy to find what you are looking for. The staff has always been helpful about giving me all discounts and coupons available.