Spent hours here today, and experienced multiple occasions of unprofessional and rude behavior from the arcade staff.I was playing a bowling game against my girlfriend side by side, and my ball got stuck at the end of my lane. Because the bowling frames were timed and I was able to lose my turn, I took a ball from her lane and rolled it on my lane to retrieve my ball. A staff member named Kyle T came up to us and told us that we should not cheat, and there should only be one ball per lane. I told him that I was simply trying to get my ball back so I can continue to play. However, he refused to accept my explanation, and talked over me to accuse me of cheating. He added with exact words, This is not New York, we dont cheat over here. This was really offensive and rude for him to say, because I am from New York; and he most likely knew that because I refilled my arcade card with an i.d card. He mumbled something else as he walked off, but I did not hear what he said. First off, I am a 21+ year old grown man who plays at casino tables. I have no interest in cheating at an arcade game. Second, the game he accused me of cheating at was a virtual bowling game, which means that the bowling pins were knocked down on the t.v screen. I know very well that rolling two balls down the bowling lane would not register both balls on the screen and consequently knock down more pins. After saying those words to me, he walked off and disappeared for the night. Not only did he wrongly accuse me of committing a classless act, but also attacked all individuals who are from New York.In addition, I witnessed the Kyle T being rude to another player. There was a basketball machine at end of the arcade which was not functioning properly, and balls were rolling out even though the game was not going on. A player was shooting those basketballs endlessly (technically playing for free). Instead of closing down the machine or politely approaching the player, he used the public address microphone and said something along the lines of, If theres something wrong with the basketball machine, please feel free to notify staff members. He was being passive aggressive with his words and tone. After saying this on the mic, him and his colleague Jason continued watching the camera screen from their counter and laughed at the player who continued to shoot the basketballs. This was a very unprofessional and unnecessary thing for him to do.I am a legendary card holder, and Ive spent over $3000 in this arcade. I will not tolerate this treatment and attitude from the staff, after giving the company so much of my money. This is not how they should be treating any their visitors, especially someone who frequently comes to play.

The price per game is reasonable when you compare them to prizes. For $40 we were able to get enough nice prizes. The staff was very nice and able to fix the problem we had with one of the games.

It’s a fun place, your children or yourself as an adult can have lots of fun. It’s a very interesting and there’s lots of fun games that you will want to come back. People that work at cyber quest are very friendly and respectful. They will help you if help is needed. You will want to come back.

My kids, a 5 year old and 10 year old had a blast while I went out into the casino with the my gals. They came back with prizes and stories of how fun the games where while I enjoyed the company of my former college roommates. I would recommend this spot for any other single mothers with young kids trying to have some fun.

Very nice arcade. We drop the kid off at Kids Quest and its easier to get her out of the play area if she knows shes going for tickets. They have nice games and we usually end up with a lot of tickets.

Cute area with a lot of different games to play. I especially loved that there was a zombie game that my son and I could play together and we received ticket credits for it. A few of the games were showing operational but did not work when you tried to play them which left you out of the 100+ credits that you put in to play. The prizes were decent. Overall a cute place but not very big.

A Fantastic Family Friendly Place, with Wonderful Customer Service, and A Great Selection of Cool Prizes! I Can’t Find a Better Arcade! Five Stars Over The Top! Great Employees, including a awesome, cool guy named, Jason, who always goes above and beyond for the customers! Thank You! A+

An all around awesome arcade. It has a multitude of games to play. And prizes that are very modern but also some that are old school. It has a very family friendly feel. I love cyber quest.

The staff was very courteous and attentive. They are an asset to the overall experience. Although the arcade is a little small, we still had plenty to do. Overall a pleasant experience. I will visit again.

Great arcade. Good spot to toss your kids when youre trying to have a night out with the gals. Becky doesnt have kids though, she says its a personal decision she made. I dont buy it.

I like bringing the kids I work with at Valley Youth House to arcade because they enjoy it very much. Alot of fun games for them to pick from.

They have fun and easy games for my kids.. its also very nice and clean.. everyone their is always nice.

Have been visiting this arcade for the last few years, and it is a lot of fun. Some suggestions for the place (since it seems like they read all of these reviews) would be to try and bring back Deal or No Deal and to try to find some way to bring VR into the arcade because that has been becoming extremely popular these days. Ice Man I believe is a newer game of theirs and is my new favorite! They lacked a game like that ever since they removed Bandit Express that was at the front of the arcade.

This is a good place to bring your kids and enjoy plying with them.

Great place to spend time at. A lot of fun and very good to bring family and have fun

Fun place to go!!! I received extra points for straight A’s all year. Just show your report card!

Cool games and prizes for the kids. My son went to a birthday party here and enjoyed it. A bit pricey, but to be expected.

I thought this place was a lot of fun! They have some good games here.

Brought my 6 year old here on a rainy day for an hour. It’s cool for little kids to play games and pass the time. We came again for a 2nd time a few weeks later. I think it was a good idea to do this in the casino. We will be back again.

Very fun place. Come here with my family alot and they always drop me over at cyber quest. Have a blast everytime. Come check it out when in town!

My daughter and her friends really enjoy it while we go to the casino. Kids quest is very safe and secure. Great staff

Very fun place. Come here with my family alot and they always drop me over at cyber quest. Have a blast everytime. Come check it out when in town!

Good Prizes for the money. Good games too. Good family fun

Best arcade we have found in the Lehigh valley. My kids love it!

Always a great time.Clean and fun.Management is superb.

Great place for the little ones and the family to get away! Usually friendly atmosphere!

Fun games! Tickets arent hard to get. Good place to dump your kids while youre at an arcade

Went with my little one for dinner with my mom for Mothers Day, because my mom love their food, in order to go into the restaurant, the security have to sent another security to go with us to the restaurant, and the security has to stand in front of the restaurant to wait for us to finish in order to bring us back out of the gambling area. If they have another entrance for the restaurants without passing through the gambling area, it will make people easier who just want to go for the food.

Lots of new and fun games! Clean and fun to play with the whole family.

My daughter loves coming here and the staff is so friendly!! I would recommend it for any families!!

Great place for the kids to have fun while the parents can enjoy a night at the casino.

Nice place, with a variety of nice games hat really bring out the best of people

Great place for kids and all fun and nice easy half an afternoon very nice service

Absolutely love cyberquest. Fun and the staff is friendly.

Super fun arcade! Won over 1,000 tickets & able to get cheap prizes!!

Excellent place for kids. My son age 12 loves it. He got 2 gift cards for Christmas.

Clean and nice environment. Great for young kids!

I love it! There are soooo many fun games to play and the prizes are great!

It was fun and kept us busy for a good two hours.

Fun games, friendly staff, awesome prizes. Great place to play and kill some time!

Love this arcade been going here for couple years now.

It’s very fun good ways to entertain kids

Great place for parties and the kids had a blast. We wish the pizza was a lot better.

Love the arcade cant wait to bring my kid.

Very nice place for children and nice environment good workers

Great place to have fun with the kids. Always fun!!!

Me and my daughters absolutely love this place and its wonderful staff. Games give out good amount of tickets for great prizes. They even have wonderful child care so you may have adult fun at the Sands and the rest of the compound, or some shopping. If your kids have complained about the other arcades horrible tickets and prizes take them here and they will absolutely love it.

Had a good time at a friends birthday party!

Had an awesome time great games nice place

Great that you can have your kids play while the adults can play their games too.

Love it. the manager is wonderful. kids love it and inexpensive when you need a break. 5 stars because of the wonderful manager.

Its a great place highly recommend!

Awesome place .will go again .

Haha ok, even tho this is a kid arcade, its fun as an adult too. The games are cool and easy, skee ball, basketball, theres a decent variety. The prizes are worth trying to get, so you are playing for a while too. The game where you have to get all 50 balls to drop in the bucket is a lot of fun too.

So much fun every single time!

My Twins and my daughter Imanii enjoyed their time together!!

Best arcade ever for families. Period.

Cyber Quest was awesome. Kids loved it!

I looooooovvvve this place so much and there is sooooo much to do

Always a great time can improve on there pizza though

Majority of the games here and either not functioning properly, a rip off, or pointless because there are so many duplicates...- Fast and the Furious driving game: The steering wheels have been broken for months. There is no steering return-ability, which means the the wheel does not return to the center by itself after making a turn. This makes crashes in the race harder to avoid, and it ruins how real it is to real life driving.- Hoop Fever Basketball: There is rarely the same amount of balls on both machines, so having the link option is pointless as it gives the side with more balls an unfair advantage. Additionally, the balls on the right machine always get stuck and it does not return the balls to the player in a timely manner. If you play on this machine, you will spend half the time waiting for a ball to come out. This shows a flaw in the structure of the machine.- Ice Man Water Shooter: The smell of the water that shoots out of this game is absolutely foul. Water that is a week old will develop bacteria within it. The water being reused in this game is probably months old. The water also splashes back at the players sometimes. Also, the fake grass in this game still has the purchasing tag on it... what an effort...- Circus ball drop: The best example of a rip off game. It costs $2 to play, and the game literally lasts 10 seconds. 10 seconds! Only 1 ball drops to determine how many tickets the player gets, and it is pure luck. The average amount of tickets you can win is not even as much as other games in the arcade that cost half the price. How does it make sense to price this 10 second game at $2, and win literally nothing?- Heat wave: Pointless game. Absolutely nobody plays this. Once again, the use of smelly water. This is one of the game where youd find at an outdoor carnival, and 5+ people or so play each other for a stuffed animal. This is nowhere close to that.- Super Shot Junior: Game has been broken for weeks. The ball return system is broken, and the balls dont even match with each other.- Ring toss: Game is always broken because rings always get jammed. Still is a problem, and always will be.- Down the clown: Neither machine has enough balls. The player is constantly waiting for balls to roll out. Instead of getting new balls for super shot jr, invest in down the clown instead... It is frustrating when players are waiting for balls to come out and the clock is ticking.- Galactix: All four of this machines are broken. Nobody ever plays it. Looks uninteresting.- Spin n Win & Wheel of fortune: Arent these 2 games EXACTLY the same? These games are named differently, designed differently, and put in different places in the arcade. But the game is EXACTLY the same concept; you push a button and receive the amount of tickets where the light stops.- Knock it off, Tower of Tickets, & Soncu Amusement: Once again, 3 exactly same games with different names, just placed in different spots. Can we have new games please?- ALL claw games: Candy crane has no candy in it. The claw here is also so weak, it is impossible to get anything. The claw gets stronger after a certain amount of swipes. The biggest claw game that is filled with different colored bouncey balls, cover all the stuffed animals that the machine offers. In order to get to the stuffed animals, youd have to spend $2 per play to get the colored balls out of the way, and attempt to pick up the stuffed animal with the weak claw which is unlikely.- Ticket monster & big bass wheel: Exactly the same games again. Even placed next to each other this time. The design is different, but everything else about it is the same, even the number of tickets they provide.- Spongebob square pants pineapple game: machines always show an error after a dozen plays. Coins get jammed or machine is too slow to react.- Superhero Coin dozer game: Cards do not seem to be shuffled, even though there is a sticker in the machine that states cards are shuffled. The same several super hero cards will come out in a row.Reached character limit. Not even done...

Great place for the kids and parents to enjoy!!

Loved it . So family orientated

Its a really fun place.

Be ready to spend money. It was a great local place to go on a rainy day for my daughter and I.

Its a great place for the kids but I just think that all games should be $1.00 and under...some are $2.00?? After you play 5 of those games in about 2 mins you just went thru $10... Just saying....

My child had a blast during a party and I got to shop.

Small bit pricey my girls loved it game and park with tickets and prizes. In the casino mall.

Always end up having a great time there. One of the employees named Tucker is always friendly and very helpful.

Great place to take the kids while at the casino

Its very cool bro.

A lot of nice arcade games.

Love this place, it really should be bigger! But its fun, my kids love it there

Nice arcade lots of games

Awesome place I would recommend

Good place, a bit pricey, care takers are nice, kids love it

Fun arcade with a bunch of great games

I took a 5 year old and a 9 year old and we had a great time! Staff is very friendly and helpful! :)

AWESOME for Enjoy with the FAMILY !!!

Fun place staff very nice and accommodating

Awesome fun for kids n family

Fun small arcade located under casino floor.

This is the best place ever!!! My Kids LOVE it!!!

This place is awesome!

Great experience and wonderful staff

Love it super fun place

I love this arcade!!!! So much fun!

Great for the kids they have a ball.

This is not an arcade in the typical sense of the word. Its mostly games designed to chase tickets to win prizes. Simaler to chuckie cheese but a little more expensive and no real arcade games.

Best time I had with my Grand daughter and Great-Granddaughter.. Must find a way to see how much is still on the card.

My little kids had a blast!!

Great time, wasnt over crowded nice staff and good prices. They also had good prizes for a cheap amount of tickets which made me happy. Ex: a $50.00 gift card for 7500 ish tickets. Or a battery pack for around 500

Had a good time

Best place ever

Pacman airhocky!!

Awesome place!

Pricey games but it was fun

The Kids Love It

Love this place!!