This place is a gold mine. If youre as creative with using different art supplies as you are making art with them, you can always find a good deal. Personally, I like to multipurpose things and I found a pack of puffy paints on clearance for $2 each. I now use the empty needle bottles for my home made paints and pigments.

Specific to framing only. You know the type of “customer service” person that seems to be looking for a way out of doing your project? Yep, that’s here. Immediately put up obstacles and continued to do so. Will buy local although $200 more and get a better product and service.

Very comfortable and affordable craft store! The employees were extremely kind and it was a very peaceful experience. I will be returning soon to get more materials for my handmade crafts! Thank you Michaels staff!

Good prices, great sales, and usually has anything we want craft-wise.

They go to the store a lot they have anything you might need to make something at home whether it be a hobby or a gift for a loved one they have everything you need to do what you want to do.they also have a variety of things where you could probably decorate your whole entire wedding baby shower birthday party anything like that, sticker stamps paint jewelry making all kinds of awesome things in the store they even have woodworks and kits to make stuff with your kids or something like that t-shirts to tie dye all kinds of stuff like that.

Clean and organized, workers are friendly and helpful. Slightly overpriced on some items though.

Everyone was very pleasant but low on supplies. Not your fault.. That is a problem everywhere

Asked a lady who work there and had her badge on upside down to help me, and she gave me the best help ever.

Friendly staff love the grab boxes.

You can almost always find what youre looking for ️

The younger workers are extremely helpful. But the older workers are very rude, when you ask for help you get extremely dirty looks & not enough information & thentthen go & gossip. I would usally expect it to be the opposite with the different generations. The attitude is something of a bratty teens.

Got what I wanted at a great price.

Michaels is great. This location is always pretty well stocked and, more often than not, i end up leaving with a cart full of stuff that wasnt on my list. The staff is friendly and helpful, bot to mention very knowledgeable and forthcoming with suggestions.

The ladies who helped my husband at Christmas were awesome! I was beginning a new hobby and they helped him get me the stuff to start it. Everytime I have been there they are super nice.

It was okay not able to find what I was looking for

Y’all need new employees. My sister and I were just reading the sign on the door for our mom and some lady comes out with a nasty attitude saying “you need to have a mask to come in”. First of all I wasn’t trying to come in. Second of all I don’t ever want to come into your store now. Super rude for no reason.

I love Michaels and their prices BUT their management and employees need to get on the same page so their customers can get on the same page. Curbside pickup could be a breeze if we were all on the same page. In the confirmation email it doesnt state anything about having your id, where to park, where employees would like to put your bag ext. On the website it says 1. Order 2. Pull up 3. Bags are placed in trunk. But when I just went to pick up a curbside order, when I said my trunk was popped she kept repeating, were not supposed to do this over and over again. Not supposed to do what? Im still confused. Also maybe having some parking spaces in the front designated for curbside pickup could be very helpful for employees and avoid creating a traffic obstacle infront of the store.Also side note, people waiting to get in to the store were not standing 6ft apart. Its a crafts store, I feel like they could make some xs outside to help people create an organized line.I understand things are new and protocals are adapting but these things are vital in order to have a smooth moving, safe business.

Helpful staff and neat and tidy

They have everything that my pets need.

Michaels always have something I want to buy. A lot of stuff I bought today was 70% off.

Lots of good family craft supplies. Good coupons in email if you sign up for rewards. The wife always seems to get a 30 percent or better discount at the register.

Had everything we needed

Michaels is a great place to go for your crafts. They have a large variety of interests and great prices. I particularly browse their art supplies and am always happy with the selection of new products. Youll often find things on sale and if you download their coupons app, they always have a 40% off coupon. Its good for almost everything in the store.

Clean, well lit, and a great selection

Clean and fast service

Good place 2 get canvases

I practically live here! I love browsing this location and I always walk out with way more than I came for. The staff is always helpful and knowledgeable as well!

If I could rate 0 stars for customer service, I would. The assistant manager in the store was extremely rude. Yelling at me on the phone, telling someone she wouldn’t go look for an item that was marked in stock, and being completely unprofessional. As she was yelling at me on the phone, I had to remind her that I was a customer and I did not appreciate the way she was talking to me and it was very rude and unprofessional. I am waiting to hear back from the head manger. That is completely rude for an “assistant manager” to talk to customers like that and I will no longer shop at this specific location and will recommend to all of my friends and family to not shop at this location and go to the other location or just shop at JoAnns if this is how this store treats their customers and deems appropriate. In no way should a store manager ever yell at a customer or demean them, and only stop when reminded that they are being incredibly rude and unprofessional. Be kind.

My only concern is that this store did not have a electric shopping cart. Theyve been hit heavily by the epidemic and were low on verities of items.

You cant go wrong with Michaels they have it all. From arts and crafts to everything in between. Staff is always friendly and they seem to work hard and know their products.

Only place in town i could find tiny gift boxes. Really made the gifts more fun for my granddaughter.

I Lovd this place, you can find almost anything

Used multiple coupons was able to make a high quality blanket for under 50.00! My cashier was super nice and helpful!

Great customer service and a very neat/organized store.

I love all the crafting supplies. Your do it yourself projects are endless.

I can pretty much find anything I need in there and for a great price, of you have an account with them you can get coupons that really come in handy, they have a great variety of things there.

Great place for ideas on decorating for each holiday. Great prices. Helpful people if you need ideas on projects.

Tons of craft stuff. My wife loves this store. Items are expensive at regular price but everything always goes on sale. You can get things at 50% or more off during sale times.

A great selection of goodies to make almost anything.

Nice store with good art and crafting supplies. Good service and friendly people.

Best art suplies in Alaska

Art supplies. Could have bought them online but I didnt feel like waiting. Counter people are nice, though.

I love this store! Its like a candy store but for the creative mind.

Employees are not very friendly. Its like they only follow you around making you feel like a shoplifter, they arnt actually intrested in helping you.

Very sad this year to find out neither Michaels store is stocking Hanukkah items this year, they sell these items but your either have to special order them (only a select few items) or go out of state. I bought many Hanukkah items from this Michaels last year, not sure why they have changed their local, seasonal inventory.

Spending money here has always been gotta-get-a-second-job-to-pay-for-this worthy! I love the variety of hobbies they can supply and the coupons!

If they didnt keep changing their coupon policies, I would have given 5 stars, but other than that, I enjoy coming here.

Not only is the staff friendly, but theyre knowledgeable and always smiling. Whenever I have a question about any kind of project, they do their best to help, even if its not in their wheelhouse of individual expertise.

Fine dinning without the outrageous price. Moderately priced - high end food. I especially like the Sunday brunch. Great service, great view.

Get your DIY project going or find inspiration

The some prices displayed is not the same in the cash registerAdverticed are very confusing to the point of deceiving people to buy the items

Im a crafty devil. I love to tinker and make crafts and when I found out that Michaels carried so many cool items I drop in just to get inspiration for my next project regularly! Here is why I rate it at 4 stars. I have witnessed the longest transaction between customer and clerk in the history of money. I swear, this is not the place for a quick shopping trip. If you excessively chat with the clerk at any store just know, Im back there in line, boring a hole into you with my eyes...... lol jk (not really).....

Nothing to complain about, but nothing to boast about either...

Many people not wearing masks and not following the 6ft rules.

Terrible customer service

Found everything I needed, but theyre pretty spendy. Everytime I go to buy supplies for class projects I end up dropping over 50$

Arts and crafts, whats not to love? I get little odds and ends here for my craft projects. Bought a vinyl cutter here for a good price for Alaska. It was the same price on Amazon, but Amazon makes you wait a week or more.

Custom framing was done early and looked amazing

Got 50 % of today on all my canvass, 30 % on other things

Staff knowledgeable/helpful

Definitely the place to get your arts and crafts supplies! Also if youre into to baking they have an endless supply of baking utensils, sheet and decorating items.

All your crafting needs in one place!! I just like coming here with my daughters to peruse the selection of goods. :)

Great place

Had poster tape that i needed

Its a great place to materials for crafts.

One of my fave places to purchase crafting and art supplies.

Michaels is my play house I go there when I am needing inspiration there’s so much there to do to look at. From Photos to painting to beaters to molding scrapbook or’s to journaling anything you can think of craft wise they carry it even stuff for bakers to decorate the cakes you name it they have it they always have coupons they always got sales download the app ahead of time save your self a few bucks. The staff is so friendly they’re helpful you need anything the point in the right direction I’m so happy the valley now has one too by the way.

Large craft store with a fairly wide variety of supplies, decor & holiday. Some items there is a large selection to choose from & some items not so much. Always have coupons (for most items) & sales...plus military discount!!!

Lots of great project ideas. Great customer service everyone tries to be as helpful as possible. Great quality products.

Very friendly staff and knowledgeable. Helped me find everything I was looking for. Maria knew where everything was and was very nice thank you!

Large location. It can get some interesting types on every corner due to its location. Lots of crafting, art, seasonal supplies.

Inventory changes often but they tend to move their merchandise around a lot. Hard to find items.

Always good deals!

They are ok. Theyve been out of a paste wax paint for over a year and wont know if theyll ever get it back in stock

There prices are still high even on clearance

Prices were phenomenal

Wonderful employees, very clean location.

No the best customer service at the registers. Indifferent.

Location and hours are very convenient. Staff is friendly and helpful most of the time. They apparently are in the process of switching suppliers so some of my favorite things are not available right now. But the staff assured me that will be fixed in the future.

Helpful staff. I had to get a picture frame and I have 0 skills in that area. They picked one that matches my art and it looks great.

This place is good to find some art supplies

Need to work on their online pick up.

Best of its kind! Friendly, helpful staff.Great deals on multi-pack picture frames.

Most crafting supplies available here. Sales and coupons rotate frequently.

Love it. Look for their sales!

Great Supplies for crafts.

Great place for crafters

Very helpful

Excellent place for artists supplies. ..should have classes for people who want to learn painting, drawing, airbrush, maybe sculpture

Always can find great ideas if im lacking my own and can most of the time find what i need and more for what i do have in mind!

Great trails along the river. 2 thumbs up@

I looked for help for 20 minuteswith no one to help me. There wasnt anyone on the sales floor to help me.

It was really good and the only reason Im not giving it five stars is because it took me a while th find the styrofoam without no sign. The atmosphere was really good and fresh and the service was really good.

Horrible service. Rude managers. High prices. And they send out spam email that never stops.

I can always find what Im looking for! And the employees here are helpful and have no problem helping you find coupons and discounts on the app. Favorite place for art supplies. Also, for all you teachers out there, theres a teacher discount when you bring proof of employment and are buying supplies for your classrooms!

Frames! Damn love them frames!

I love this place. A crafters dream. They have tons of coupons if you look, which is a good thing, because they have so much fun stuff!

Great store for hobbies and or crafts. Well-stocked! That is,most everything but macreme. Yarn yes. Assorted ceramic or wood baubles. Almost non existent.

Best place for all things crafts!!

I am able to find my craft and art needs here.