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North Metro Gymnastics Center
109 Smokehill Ln STE 150, Woodstock, GA 30188, United States
Comments
My
Review №1

We have been going to this gym since last fall. We have had an excellent experience in both the boys and girls classes. I find the receptionist to be very friendly, helpful, and patient. She remembered our names almost immediately. I was very surprised since there are so many families here. We also have not had any issues with communication about classes. Due to moving a lot, this is the third gym we’ve been to, and it is as good or better than anywhere else we’ve been. I think the couple of lower ratings must be an exception, and not the rule.

Ti
Review №2

Inconsistent at best.They have a strange way of forming classes in where skill levels are all over the place. The results end up being that advancement and development comes very slow except to those who are in the already advanced classes. Classes were also large and somewhat disorganized, allowing the kids to get distracted easily.The viewing area is uncomfortable to sit in. Dusty and hard wood bleachers meet you upstairs. Even worse is that its not nearly enough room when they have the competitions for the kids. Spending 3 or so hours with that many parents and siblings packed in that tiny space will try anyones patience.Communication was a real frustration. There was no feedback from the girls coaches and the boys coaches only provided any when the kids were not focused. We were occasionally caught unaware when then the gym was putting on competitions for the kids, of which were accompanied by surprise additional costs. Also, do not expect responses to your emails. Phone calls sometimes, but dont be surprised if youre just completely ignored.

Ca
Review №3

Went here for a birthday party. The staff was very dull and did not seem interested in helping with ANYTHING. No pep or excitement from ANY of the 3 girls helping for a little girls BIRTHDAY PARTY!!! The party room that was provided was covered in dust! Not one of the girls offered to help during the cake cutting/ passing out to all the children. Would never recommend this place for a party. Waste of money!!!

A
Review №4

Great gym have been taking my two kids (11 and 12) here for years.

Ve
Review №5

Worst place ever. The receptionist is very rude and too busy with her cellphone. Their customer service needs a lot of improvements: During the month of May for two weeks we went to the classes on our corresponding day and nobody was there and no one had the decency to let people know that there was not going to be a class. We weren’t the only ones that that happened, another lady was there with her daughter wondering why nobody was there for the scheduled class. When we asked the receptionist what happened, she said there was a meet somewhere, when we asked her how come no one let us know about it she said we should have read the announces on the door, which first of all it’s not on the door but on the wall close to the door and how were we supposed to know that we had to read the announces there. During the registration they tell you, one can retake the missed classes on Saturday or another day but their choices of classes for the kids group ages is very limited. So, for the month of May I paid for the full month which was supposed to be 4 classes and we only got two classes and no way to take the other two classes. Also, they have this policy that you have to let them know two weeks in advance if you don’t want to continue taking classes with them or you have to pay a $35 fee, but if the two weeks fell over next month you still have to pay $35 for the week on the new month which doesn’t correspond to a week but two weeks as their monthly fee is $70. When I paid the receptionist $40 for the $35 fee she asked if I wanted my change!!!! Of course I wanted my change the fee is $35 and beside what about the two weeks on May that they decided to don’t show up and not even had the courtesy to let people know. Ridiculous!!! Some teacher are rude, one day one of the teachers was pulling a little girl pony tail to tell her to straighten up her head. The waiting area for parents is filthy and it stinks. Overall not a good place at all.

Sa
Review №6

Tried calling for days... no one answers the phone. Showed up for a trial class - loved the teacher. She left a note for someone to call to get my daughter registered, but no one ever called. Its a shame!

Al
Review №7

STAY CLEAR OF THIS PLACE!!!!!!! If you are looking for a solid gymnastics and tumbling program, look elsewhere. The convenience of this place is not worth the money. You definitely do not get your moneys worth here and the quality of instruction is subpar. In the 10 months that our daughter was here, she had at least 7 different instructors. Instructors did not run an organized class and also did not know how to nix girl drama. The pace of the class was very slow due to differences in the skillsets of the students. There are much better programs where your child will actually come out with better skills.

Gr
Review №8

Our boys have been going to North Metro for over 5 years and love it.

Ja
Review №9

This gym sucks we just had a competition for metro classic 2014. The scoring was incorrect and they placed the girls in incorrect age groups when giving out awards. Its unorganized, when giving out the metals there is no clear description of what event it was for. At the end of giving out the awards and a few parents questioning what they were doing an explanation was given that they have the new Windows 8 software and it was malfunctioning. The organization from the beginning of the music to the end of the award giving was terrible.

cl
Review №10

Love It! Sooo Supportive!!

Ny
Review №11

I love it.

Ha
Review №12

Coaches are super supportive, and always willing to help!!

Va
Review №13

Love this place!!!

Information
13 Comments
3.7 Rating
  • Address:109 Smokehill Ln STE 150, Woodstock, GA 30188, United States
  • Site:http://northmetrogymnastics.com/
  • Phone:+1 770-384-8058
Categories
  • Gymnastics center
Working hours
  • Monday:Closed
  • Tuesday:9am–8:30pm
  • Wednesday:9am–8:30pm
  • Thursday:9am–8:30pm
  • Friday:9am–8:30pm
  • Saturday:9am–8:30pm
  • Sunday:9am–2pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Membership required:Yes
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