Sky Zone Trampoline Park

I used to go here as a kid. i regret spending so much money at this child hating facility. every time i trued to jump on the trampolines the staff would FORCE you to jump on the trampoline for your age group. so you CAN NOT even jump with your friends. for example if you were 15 and jumping on the teen trampoline BUT perhaps you look like your 10. they would force you to move to the kids trampoline section. I have no words to describe the ATTITUDE of this staff. they are absolutely so rude and didn’t give a **** about the happiness and wellness of the kids. if i was a parent i would NOT let my kids jump here because there’s no reason that them and their friends should be FORCED to split up. you can’t even jump with your friends when YOU are the one paying so much money to do so.

Great place to wear out your kids and get them tired so they fall asleep on the ride home. They also have party rooms available. They have a few arcade games.

I go there every day for my birthday it’s fun

Great views, bonfire was a bit culty, but otherwise fine. I really enjoyed the garden gnomes. Employees are very rude. Except Dakota. He is good boy. Although the fat lards ran wild in this facility, it had an overall good vibe. Almost got stabbed.

A place where the kids can just jump to their hearts content. But with that in mind, all they can just do is just jump. Place is fairly clean. Food are a bit pricey.

It’s really fun

Great place for the kids and even the adults to let off some steam and burn some energy. Awesome price tag for a hour or even a birthday party. We have done both and always habe a great time. Well worth the money. Kids love it snd hey i even get in and jump Around. Fun for all ages.

Skyzone proves my point that 1. You cant have teenagers run your business unsupervised. Theyre great at taking your money but have absolutely no control of the place otherwise. 2. Parents are not teaching their children (now teens) respect, follow rules (especially waiting in line)... these teens just run around and do whatever they want as the other teens (staff) just stand by and watch. Brought my 5 and 7 year old to jump, luckily we had the place to ourselves the first 40 minutes because then the place got packed with teens (mostly) and it was completely out of control. Please fire all the teens and hire some responsible adults that arent afraid to speak up and control the place thus protecting the little ones.

I would recommend families coming here because it’s so fun and it’s something for kids to do.

Kids had fun. From an adult perspective get ready for them to yell at you to get out right when your time is up. I was gathering my kids to go and the associate yelled(not rudely) for me to come over. Then told me my party and I needed to leave our time was up(our time was up at 1:15 the clock on the wall read 1:15:10) I get you need the turnover to make money, but you interrupted me getting my kids ready to leave to tell us we weren’t welcome here anymore.Seems a bit redundant.

No consistency. cant bring your 3 year old with your 5 year old on peak days. whats a peak day, depends on who you asked. LEARN HOW TO TRAIN YOUR STAFF, or should i say, learn to train your high school student help

Prices are reasonable. Kids will have fun if its a slow day. The main problem is that they pack the place full of so many people, kids are waiting every where to jump so they end up waiting more then they are jumping. Not worth it, wont be back for a while.

It’s Really fun All the workers are nice and cool

It is really fun place to jump and have fun and usually it is not too busy if you go on weekdays

Um, I think this place sucks! I literally broke my arm here SEVEN months ago and it’s still not 100% healed yet. The staff weren’t even trying to be reassuring. “Oh honey your arm isn’t broken you’re fine!” My arm was totally deformed and I was lucky I didn’t have to get surgery. Do not bring your children here; all I was doing was jumping. That’s it. I repeat— DONT BRING YOUR CHILDREN HERE!

My 5 year old son loves it! We have been two times, and plan to go again tomorrow. My experience differs from some other reviewers in that I felt the staffs attitude was totally fine. For my sons age, it is totally fine for him to bounce by himself, or for me to bounce on the square next to his. (They do not allow two people to bounce on the same square.)

Used to enjoy coming here but today computers down, had to pay cash then I needed to remain standing at dodgeball because some 13 year old is allowed to swear & spike at little kids. I did not pay for my kid to hear this & watch the kid get away with it.

Great facility. Bought Groupon which also included socks. I hate buying socks esp. when kids grow so fast and each facility has their socks. Hence one star less

Great place for litle kids and teenagers. Adults too. They have a lot of fun!

My daughter and her friend had a blast. Thinking about having her next birthday party here. Very affordable and a great time for the kids!

If you have smaller kids who dont get out of the house too often, and want to give them a good workout, a fun place. Even as an adult, jumping here is a great fun family program.

So much fun. Im 28 years old and went with a group of 5 friends. Even for adults this is super fun. Staff was very friendly and helpful as well.

They accept your payment for a month of skyfit unlimited then close skyfit for a week due to school vacation and wont refund or let your child jump for the hour..way to rip ppl off after driving a half hour to class

They suck. This place has jumped the shark.

Went with a few friends and our kids. So much fun for kids and adults.

They charge you 3 additional dollars for socks. I didnt like its small staffs are not friendly. I prefer the one in Springfield ma

No supervision. Dangerous for smaller kids. Teenagers run like crazy everywhere they want, no matter if another kid is jumping at the spot or not (which is stated as prohibited and all their videos explain that). The employees just do nothing, just watching.

I have to say, Sky Zone is a great place to go with the kids to jump around and just have fun however I WILL NEVER have a birthday party there again. It was really expensive and very disorganized. I specifically asked the girl checking us in to please check with me before she had to order the pizzas so I could see how many parents were staying and of course with all the kids and parents I lost track of time. When I asked her why she didnt check back with me she told me she hadnt heard back from me so she assumed I only wanted the pizzas that came with the party. When I asked her again why she didnt check with me like I asked her to she said it wasnt her job. When I spoke with the manager about it she told me the girl had explained to her and said it was my fault that I didnt order the pizzas on time. On top of that I had to walk around the place looking for the kids for my party because they can go any where they want and no one from sky zone was helping me. It was not worth the headache or the money. They promised to take care of everything and they took care of nothing except sticking pizza and cake on a plate and shoving us out the door for the next party. I do not recommend anyone have a childs party there!

Wonderful experience for any age. Smaller children should go with an older kid, but for the most part it was great. You can even get a snack. I like that the workers switch around, seems like they are never bored or crabby.

Great views

Walked in on 7/12/17 at 11 am. Ambulance taking someone out with TWO fractured knees... annnd we turned around and left. Not safe... heed the reviewers who write safety issues with this place... theyre accurate. The 5 star reviewers must not care about hospital stays...

I love it. Every time I go I feel safe and the workers are genuinely nice.

Very clean and had a fun time. But staff arent frendly at all. They should work on their customer service skills.

It is so much fun I enjoy every single time I go there I recommend haveing more glow Zones

My family and I loved playing dodge ball and doing back flips on the trampoline but the activity we all loved was the basketball. if you need advice for what to wear to Sky Zone wear shorts and a short sleeve shirt.

Love it, kids are safe, there is a lot of thing to do while you are waiting on you kids to finish. Love it, 5 stars recomend it to all perants out there take your kid to this wonderful place.

Every time i go here i break something

Very very crowded... Rain summer day... Limited areas... Dodge ball...basketball...free jump...and foam pit. Staff was very nice

Way understaffed, taken over by a bunch of ruthless teenagers. Not very fun for the little ones. Disappointed

Sky zone is a place of wonders and I hate people so 1 star. Your welcome for this wonderful review. I once went to sky zone and saw a child being wheeled out into an ambulance because they CRACKED THEIR HEAD OPEN!!! I HATE sky zone with a burning passion and will never return again!

Great fun for a range of ages and they have decent groupon deals. Booking time slots can be a chore if you want to dip in with friends. Also cant bring food or drink, which is fair enough but be nice to have a water bubbler. Arcades arent bad either and theres plenty of parking. The place is tucked away at the back of the strip mall lot without the best of signs, so a little tricky to find the first time.

My granddaughter and her dear friend begged to go to Sky Zone for a nice summer day trip. When we arrived to location the gps said it was kind of a challenge to find Sky Zone. We walked in once we found it. It was a big line, but due to it being in summer time I understand. So they wanted to go straight to the dodge ball. So they got the socks on and ran right over. They played about 5 games and the worker that was originally stationed there left. A male worker was then stationed there. My granddaughters friend was then told, You cant play in this dodge ball arena. Then he pointed at a arena that had some 5 year olds. The girls I brought were and still are 11 years old. The friend was kind of short but should not have been moved away.Friend: I may be short for my age. But i am going into 6th grade.Worker: SureWhen the worker said sure he rolled his eyes! So they went over and told the worker at the arena they had been sent to. The worker said they could play in the arena they started at. When they told me this i was appalled. This is a nice place, but i wish the issue was handled better. I am questioning me going back to Sky Zone.

Good clean fun for anyone wanting to have a good time. Good place to have a birthday party.

Great fun, very friendly staff and a good value; got very crowded but not overwhelmingly so. Downside ... it was way too warm, and the mens room was about 120 degrees, had no hand soap and smelled horrible. My wife said the womans restroom also stank badly ... this was first thing in the morning too, so no excuse people.

My kids love it there we go every weekend its fun for kids and parent my kids have met so many new people

I LOVE Ski Zone it is awsome place thier customer service is good and a fun place.

That place is AWESOME!!!They got everything you need,for example your kids can practice doing a slam dunk if they decide to become an NBA player or to tell their friends about Sky Zone!!

Went for toddler time on Sunday. Fun for kids and dad. Clean and friendly staff.Will go again.

We love Skyzone! Great place for kids to play and grownups can relax! Good food! Good prices!!

I had my sons birthday party there with 10 of his friends. The staff was one of the most friendly people and they all seemed very qualified to take on the challenge of controlled chaos. We arrived late due to traffic and the girls at the front were totally pleasant even though I was stressed out. The kids had so much fun jumping at all the different stations. The pizza and cake time was not rushed and there was a staff person that did all the serving and clean up. Plus, I have to give extra thanks for the manager and owner who saved the night when my 15 passenger van wouldnt start as we were trying to leave. I waited an hour for help to come and I had 11 boys in the parking lot doing what boys do after cake and ice cream... mischief. I called Skyzone from the parking lot and explained the situation. They were so kind and let these boys come back and jump for another 20 minutes while I tried to get the car started. After I realized my car was going nowhere until Monday, the owner even contacted the police for me so the car wouldnt get towed. I cant thank Skyzone in Westborough enough for going above and beyond. I am definitely going back to this location with my kids and will recommend it to my friends.

I love it theres a lot of trampalines and fun and lots of jumping |:-)

Came here for a birthday party for my 9y olds classmate. Bought a 30 min session for my 2y old because they had toddler time. He jumped for 15 min and we were told to move to another section because they were opening up the section for bigger kids. We get to that section and 2 minutes later 20 big kids show up trampling the toddlers. Staff then sent us over to the main floor. A guy named Kyle then kicks the toddlers out and sends us back to the section we just came. I tell him they just sent us here and ask if he could find out where we are supposed to go. He says sure and walks away on his walkie talkie. Mind you, 10 minutes have passed with this whole process. Kyle comes back, never addresses me. I finally walk back and ask him if he found out where the toddlers are jumping. He says its at the same place they kicked us out from. I asked if he was planing on addressing me and the other toddler parents who have been in limbo now for half of the session to tell us what was going on. Looks at me and curtly says I just did and just turns around. Never apologizes to any of the parents, never addresses compensating for the 15 min our kids just lost. Strong work Kyle. At least the kid at the next station had the decency to apologize for you. Then discloses Kyle is training to be a new manager. Perhaps Kyle should focus on his customer service skills first and master that before moving on to management. Is that not the natural order of things? So no, I will not be going back to Skyzone, nor will I recommend this place because of Kyles lack of professionalism and customer service skills. I hope your consideration for management will be reconsidered. You are not ready.

If you want to tire out your toddler, this is the place to do it. 10 bucks to have your kid jump/run for 2 hours is money well spent.

SkyZone Westborough offers Toddler Time (5 & under) every Friday and Sunday mornings. We have been going for over a year and it has been great . . . BUT they just changed the rules and they are no longer developmentally appropriate for this age set, especially the 1-3 year olds. Bottom line, small children want to play WITH their parent/caregiver and they took away your ability to do that. It has become yet another place that wants parents to watch only. Stupid. That desire for independence in kids doesnt start until 5+ typically. Under the new rules, you cannot go onto the basketball area with your kid to help them make a basket. No fun. You cannot sit at the intersection between the trampoline/ pit area to help your kid in/ out or build towers. You cannot help them at all, just stand along the fence and watch. BORING for kid and adult. They are super strict about parents in the big trampoline area now too and despite the fact that the trampolines can hold adult weight, you cannot get onto the trampoline and gently bounce, wrestle or otherwise interact with your kid at all. Just sit on the side and watch. When we went this morning, December 27, 2015, we stayed just 22 minutes instead or our typical 1-1.5 hours because our 3 year old just couldnt have fun. That seemed to be the average for everyone else too because there was an ocean of kids asking to leave, crying, whining and otherwise NOT enjoying NOT being able to play WITH their parent, which is the hallmark desire of this age group. Sorry, this is now off our list. I dont need to pay money to not be able to play with my kid. I am sure these new rules were in reaction to a few parents abusing former limits and lacking in safety common sense. Things should have been addressed with them, and not ruined for everyone else.

Good place to burn the calories always fun to take my daughter

My daugter went and she loved it she loved it so much she wanted to go again also it us great for ecxersise

Always have a good time here, shoutout to cris

Great place lots of fun.

Ive taken my 5-year-old twins to SkyZone on three occasions - but there will never be a fourth. SkyZone can be absolutely chaotic, so I chose to bring my boys during the calmer Toddler Time. Sadly, this did not prevent injury. I was only a few feet away as one of my children took a couple of calm bounces after shooting a basketball into a net, then fell down screaming. The result of his fall is a broken tibia and full leg cast for a minimum of 5 weeks.SkyZone takes videos of each area of the gym. They reviewed the tape while I was on the phone with them and describe the event differently than I remember it (I was watching when it happened). Perhaps I was just overwhelmed at the time, but they wont allow me to see the video which I had asked to review so that I could accurately tell the orthopedist what happened. Nor will they cover any medical expenses. Perhaps these are all rules being dictated by their insurance agency, but they certainly werent empathetic to the fact my child broke his leg at their facility.

Had a great time, loved playing with friends.

It is super fun i went to one in Connecticut and i am going tomorrow

Just an array of normal garden trampolines with mats, the semi-strict rules make it not that great for tricking. and its run by muggles. if you dont have a trampoline to train flips on it might be worth a trip, but otherwise meh.

The place was clean and children had a great time. Staff wasnt very friendly.

Too expensive two hours for 24 dollars

Kids always have a great time. Price is worth it.

Group of older kids, spent over $100, and can only do free jump...

Kidz luved it!!!

My kids say its amazing Great Job!

The kids enjoy it, but skip the birthday party offerings. They are super expensive, and you dont get much for your moneys worth...

It was hot and there was no ace e

Fun

It’s fun

So funny....

Good

Needs service work but is really fun

Great fun for kids, very interactive

The food and service are great

Great fun for the kids, a great place to spend energy

Awesome

Great place for kids on a cold rainy day.

Coltons having fun!

Love it

Nobody loves you

They sound terrible

Great

Good place

I love sky zone

Always a fun time for the kids.

Its not good its superr

This is the best place in Massachusetts!