user
Michaels
2021 Okeechobee Blvd, West Palm Beach, FL 33409, United States
Appearance

Comments
Er
Review №1

In a time where everyone is cleaning and wiping things down, this place is definitely NOT. Its dusty, floors are especially filthy gross and really dirty. Carts were not wiped down. If theres germs anywhere, its at this Michaels. The employees were nice but this store is in need of a deep cleaning.

mu
Review №2

Awesome place to get my supplies only if i get sponsored by them ig moecaso

Li
Review №3

I always enjoy my experience at this location. I find things easily, and when I get in over my head, there is a friendly associate close by to point me in the right direction.

no
Review №4

Wonderful service Although workers are hard to locate for assistance. Got these sketching pencils from there.

Sc
Review №5

Staff is nice. Store seems fairly organized

Da
Review №6

Michaels has everything needed to do crafts and fun activities and hobbies. We love this store.

JI
Review №7

We love Michaels in our family Always fun!Lots of crafts to buy we love MichaelsFun for all ages!And Holiday decor too!

li
Review №8

Love this shop. Staff is helpful.

Br
Review №9

Very friendly staff and so helpful. The store has significantly less items than usual due to covid.

Am
Review №10

Decent, and the clerks are very helpful. Be careful of your parking, its a tad tight.

Ha
Review №11

Lots of cute decor and craft items, easy to navigate and find.

Jo
Review №12

Low stock of cricut products. Associates are always nice

Me
Review №13

Just bummed Cupons dont include Cricut items

Ge
Review №14

Its always great to visit an art and craft spot.

As
Review №15

Service is always great, just wish they kept crushed glass in stock.

La
Review №16

Store is open for in store shopping as of May 11th, 2020. Store employees were nice and answered questions. Many fun craft things to buy. Always check for coupons on their website.

Fr
Review №17

I love crafs, thats why my first stop always is in michaels, they have everything that I looking for. Love it

Ge
Review №18

This store is super clean, and well organized

Ci
Review №19

A bit pricey for medium boxes$5.49 needed 7 but found them at staples for $1.99 a piece big difference

Tr
Review №20

I placed my order online 3 hours ago for curbside pickup. 12 pm still not ready! The store is closed so why are the orders so slow? Very annoyed. I visited the Palm Beach Gardens location twice this week. And before I could hit submit order, they emailed it was ready! Behind on my Mothers Day crafting

Sk
Review №21

I love the great service and nice selection. They usually have good coupons and sale deals too. Its much easier to shop in store than online with them.

am
Review №22

Great place, lots to choose from. Staff is very helpful!

Br
Review №23

Always great stuff to keep the kids busy

Mi
Review №24

I am a frequent shopper at Michaels. Some locations are more stacked than others. The location in Palm Beach Gardens, Florida is my favorite. It always has lots of yarn, different kinds, and usually on sale.

Jo
Review №25

I got a whole bunch of beads on sale! 60% off yeah!!

ki
Review №26

Fabulous store everything fall on sale

Iz
Review №27

Convenient wide isles large selection of hobby items and party favors. Prices are reasonable. Parking is always available.

Sa
Review №28

Was looking for a globe, but didnt find one.

An
Review №29

I went there to buy yarn. None of the staff is trained in knitting much less knowing their inventory.I bought the one pound size of black yarn for a charity project. It was seconds even though shelf or labeling mentioned the fact. The yarn was tied together in several places. One does not knot yarn when knitting. I had to cut out the tied places to properly connect the yarn. Another package of black yarn had red in it. Again I had to cut.If you are going to put the time into knitting you do not want seconds.

Ca
Review №30

I cannot give this place an informed review. I just stepped in the store to ask if they carry Pinstripe for my car. They did not have it. The lady to whom I spoke was accommodating and helpful. The place is nicely laid out and clearly makes for pleasant shopping. It is well stocked. I am giving it my default five stars.

Do
Review №31

One of my favorites.

J
Review №32

This store is fabulous we have a five year old and we do a different craft every day, let me tell you we could easily stay in this store for hours so many inexpensive crafts loved it

Ta
Review №33

I love how they have weekly deals.

La
Review №34

I was really excited to see that Michaels had upgraded the quantity and quality of their fine art products. I dont feel like I have to go to the specialty art store now for specific supplies I need. Staff was available for questions, and the coupons from the app really supplemented the great BOGO sale.

Wh
Review №35

I love this store!

Ma
Review №36

Out of a lot of stuff I guess because of the covid-19

Pa
Review №37

Looking for wool yarn in nice colors. Only white, grey and black. Better off ordering online.

An
Review №38

Amazing love to bring my daughter here for crafts on Saturday mornings. Abby is amazing and great with kids. This adorable creation ( not my kids, the flowers lol ) the flower pots were made and I think it was like $2 each or something. Just amazing. Love it.

HA
Review №39

A well stocked location. The staff is extremely pleasant and helpful.

Ow
Review №40

People are nice, thing is every Michaels I go to never have a tan sketch book lol I have bad luck

Ju
Review №41

Great place to take to take the family!

To
Review №42

The one of 441 has a better variety. Not a big selection to choose from.

Mo
Review №43

Im disappointed that theres no 0-star option. Your employee, Penny, truly exemplifies what it means to be a rude cashier. I hope the following is addressed by management: When she asked if we wanted a bag for a boxed item, I told her yes, thank you. She replied by loudly saying UGH and shaking her head as she looked for a bag. When she gave us the $10 gift card for our promo purchase, she said it can only be used from January 1-12. After leaving the store, I noticed the front of the gift card lists the redemption dates as December 1-14. Thanks Penny, but Ill DEFINITELY be using my discount in December. Thanks, lady!

De
Review №44

Nice store but the cashiers looked unkept and not friendly

Er
Review №45

Pretty nice place. Was clean and well organized. Went looking for yarn and was extremely disappointed that theres only one isle and like a portion on a back wall for yarn now. Major decrease. I was able to find a substitute though.

Mt
Review №46

Great place to shop very helpful at the store .. #spraycanmichael

Me
Review №47

Nice staff and helpful. Beautiful merchandise and very complete assortment.

Th
Review №48

Great place, well organized and nice staff members, will visit 100%

Mi
Review №49

My friends and I came in and asked a male employee if they sold fabric. He said no. A younger female employee short with brown hair and glasses standing behind him said Have fun at Joannes in a rude voice and laughed at us. Really not sure why she decided to be so rude to us but we will not be returning here again. Please screen your employees for customer service Michaels...

Be
Review №50

I received an email to pick up my order. NO one was at the store in Wellington FL, 33414. 4 PM was supposed to be working hours.I hope to get immediate REFUND of my order, shame on you to make people go..for nothing. During Covit19.

Je
Review №51

Nice attention from the working staff team, the place is plenty of goodies!!

Te
Review №52

I got everything I needed and the service was excellent.... Very friendly staff

Vi
Review №53

I just absolutely love this store nine times out of 10 I can find everything I need and if I cant find it they are not shy about directing you to a place where you can find what you need. Great job girl I have no real complaints about this store

Te
Review №54

Love it, thats why I work there

ki
Review №55

Store is neat, & most of the time there is sale or coupon. I dont know if they price match to other stores thou. Would of given it 5 stars but it seems like everytime I go in with a coupon the item Im interested in is exempt from the coupon

Ri
Review №56

Great shop - great deals - remember to use the app for coupons and specials

Mr
Review №57

Very clean and great sales!

Be
Review №58

Tried online order & pickup in store - easy & saved me from myself (to avoid impulse buys)

Li
Review №59

They have everything and much more for the creative mind

Ni
Review №60

Great selection, the store is clean and organized, and the staff are very nice - like actually nice and friendly people, not just forced customer service nice

Kr
Review №61

Great variety and very clean and organized store.

Ja
Review №62

Loved the assistance we recieved, very sweet and had awesome tattoos! We were assisted on the floor and at the register.

We
Review №63

Great deals. Always organized

Yo
Review №64

Michaels to a craft addict. Not a good combo for the budget. Lol.

Ha
Review №65

Unfortunately, I had a really negative experience at this specific Michael’s location. I typically love Michael’s and, as a teacher, spend a lot of time shopping at Michael’s.I was on the market for a Cricut machine for my best friend who is getting married and wants to create some of her own signage for her wedding. We found it on clearance at Walmart for $54 and saw in a Cricut Facebook group that several people were able to get the Cricut at Michael’s with their price-match policy.I called this Michael’s location to ensure that they did, in fact, price-match. When they confirmed that they did as long as the item was exactly that same, I hung up. I called back in less than a minute and spoke to the same representative. I told her I had just spoken to her about their price-match policy but wanted to make sure that they had the product that I wanted to price match in stock. She confirmed that they did.When I arrived at the store, I found the representative that I spoke to on the phone and she told me that they would not price match the Cricut. Told me that I never told her what product I wanted to price-match. When I explained that I did on our second phone call, her response was that they won’t price-match a Cricut. She asked how much I wanted it for and I explained that Walmart had it for $54 and she laughed and said I wouldn’t get it for that but could buy it for the $199 they currently had it for and “do I want it for not?”I understand the price-match policy but wish it would’ve been explained to me on the phone when I called. I called to ensure that this situation did not occur. I am also disappointed in the customer service I received from the representative.*I will say that I wrote an email to customer service about this situation and the manager offered me a $10 “make it right” gift card that I can use only at this Michael’s location. Unfortunately, I do not think I’ll be back as there are other locations equally as close.

Bu
Review №66

Always clean and full of design inspiration

Ta
Review №67

Got ribbon, glass ornaments, pinecones, a cardinal, an owl, the star on top and got to apply a discount

Bl
Review №68

Got pictures framed there and price was reasonable

Ja
Review №69

Great craft store & jewelry making supplies. They dont really have sewing supplies,.but everything else is awesome stuff. And with a 40% coupon on my phone is even better (theres always coupons available online)!

Gr
Review №70

Unique products. Great prices. Kind and effective staff. Online discount coupons. Wonderful Store. I go all the time!

Ja
Review №71

Always terrific deals on terrific merchandise! Very helpful staff.

Es
Review №72

Happy planner world

Be
Review №73

I was there for 2 hours and wasnt asked a 100 xs if I needed help. I appreciate being able to shop in peace. The cashier was also helpful with my coupon.

am
Review №74

Lines are long but good customer service

Sh
Review №75

Lots of crafting to get started on.

Co
Review №76

I absolutely love Michaels but they need to get their signage down. They make it look like stuff is on sale when its not. They shouldnt have signs that say 50% off over Floral that is not 50% off. All the signage is very misleading about the sales and then when we got to the register it was all regular price stuff.

Da
Review №77

If youre a crafts lover, this is your one stop shop. It had everything my wife sent me there for plus some. There seemed to be an employee around every turn to help point me towards the items I needed. Very well run store.

Se
Review №78

They give great military veterans discount

Mi
Review №79

Love that things are always on sale

Cy
Review №80

Theres only one register open even when they are very busy. The counter attendants are very polite and friendly but its a pain when its busy.

Jo
Review №81

I had never been in the store before and I was told they have great deals and all kinds of cool things. I didnt find anything that I wanted and things that I thought looked interesting were so expensive. Very disappointed :-(

Pa
Review №82

Great prices and variety of awesome products.

Ca
Review №83

The store was spotless and organized even though they were starting to add new displays. They cashier was actually engaging in conversation with me beyond her normal did you... training .

El
Review №84

Halloween decorations already marked 40% off! Love this store!

Je
Review №85

Best customer service, my kids got me a little stress about a school project that I gave in and bought a bunch of items. I was worried I wouldnt be able to return any unused items. The cashier called for a manager, with in a min Anthony appeared my situation was explained and he fixed it. Told me not to worry and just made it right. Awesome customer service

Li
Review №86

Such a fun store for the do it yourselfers. Great associates to help you get your projects done.

Ba
Review №87

Always a great experience shopping here. Customer service and product selections are always on point!

La
Review №88

Very friendly people. Knowledgeable

No
Review №89

Everything is nice and clean

Je
Review №90

This place is huge it is a giant Warehouse of just amazing do it yourself items. I absolutely love, love, love it here, the Isles are large enough to take a shopping car and still have somebody coming on the opposite side with another shopping cart in every single aisle the amounts of just everything is an art Lovers Dream if your a do-it-yourselfer this is your go to store! For sure!

Ma
Review №91

Always good stuff for Homemade projects

Os
Review №92

Great discounts on Xmas items.

Ra
Review №93

Good clean store but Michaels is way overpriced

Ja
Review №94

One of my favorite stores, prices are a little high!

Ch
Review №95

It serves most of my familys crafting needs.

Je
Review №96

This Michael’s is so organized & most of the staff there are extremely helpful. I don’t go to Michaels often, but when I do, my experience is always great. Today I was looking for a very large frame to create a collage for a wedding. The young man that helped me gave me suggestions on how to make my vision myself & what materials I would need - at a very inexpensive price. Great service!

ma
Review №97

I Always found everything from Wilton products.. also they have a 70% off of Summer items

Ca
Review №98

I love Michaels because they have every thing I need. From my art projects to my jewelry making. Plus I love their sales.

Te
Review №99

I love buying stuff for my scrapbooks, art classes, party favors that i make 4 some parties.

Ir
Review №100

Great workers who are happy to guide you in searching for your items. Make sure to use coupons here

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2021 Okeechobee Blvd, West Palm Beach, FL 33409, United States
  • Site:http://locations.michaels.com/fl/west-palm-beach/8729/
  • Phone:+1 561-683-7735
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations