Michaels on Bay Area had some good Christmas items, I did fine one item I wanted, but the line was ridiculously long. I was not about to stand in that single-file long line. The line had no social distancing in place, however masks were mandatory.

Huge store. So many great deals. This store is teeming with everything one would need for decorating, crafts, and everything in between. I visited again on 5/14/19 and spring/summer-related items are on sale. I found what I needed and got to use a discount coupon from the Michael’s app, so it was a good shopping trip. Saw employees working on the floor and also available and willing to help. The person at the cash register was fast yet thorough, and gave friendly service.

Good sales as always, just need to widen aisles to accommodate social distancing.

Love the pace

Prices are high even half priced compared to other places, but its all very organized and people are helpful.

I loved the store. Lots of nice items, but I felt like their items were way overpriced.

Lots of good stuff and deals before December!

Don’t sell embroidery hoops or Aida cloth?? I could buy that stuff at Walmart & you’re supposed to be a craft store?? A waste of a trip don’t go here if you actually need craft supplies.

Absolutely horrible I was told on the phone they would price match an online tshirt company (Gildan) it was a total lie after standing in line over 30 minutes the manager totally was not helpful and ignored me. I even showed them on my phone what time I called there before showing up!!! Of course no one owned up to telling me the wrong information they all denied answering that call!!!

It’s a Michaels, nothing fancy. This one never has enough people ringing up people so the line is always super long. I try to not go here, and if/when I do it’s because I need a specific thing, that I know where it is, and that I’m ready to wait 20 mins in line.

This Michaels is always my first choice because it doesnt get as crowded as the one in Pasadena. Nothing makes me more anxious than a bunch of mommas in face masks with lots of crafts.

Got some great deals on photo saver, these are great for my make up and jewelry pieces, keeps me organized

Framing department was great and very helpful.

Very clean and organized, friendly staff

Such a great store, with an awesome Halloween selection.

They have everything you could possibly need for arts and crafts loved it

Great place to get stuff and things like that! The workers are a big help!

Good location, good sales good customer service. NICE

Misleading they said they will price match and when I showed them they refused. Even when their online policy said so. Manager was extremely rude.

Very clean store . Organized. Always have what Im looking for

Cool place to chill, not many people working after covid.

Very nice staff. Good selection. Get on their email list. It gets expensive, but the coupons are worth it.

Great customer service. All classes are taught very well.. They have the Loveliest crafts.

I want to say that Miriam help me out exponentially great job keep up the great work I went also to Hobby lobby that day and left hobby lobby and went back to Michael’s just because of her that’s a lot especially since they didn’t have what I was looking for had to order it but it was was worth the excellent service I received from her will be back keep up the good work and service thank you

I like Michaels more than Hobby Hell. I dont feel guilty about purchasing from Michaels like I do w Hobby Lobby. Id rather WAIT for supplies should I not be able to get what I need at Michaels than get what I need @ Hobby Lobby.

Literally the best service every time but this time they went above and beyond. Jenny the manager and Taylor really helped me out! They’re beautiful and very accommodating! Thank you guys for being awesome

Wonderful selection for Christmas

Collin in the framing department is the best! Every picture he has framed for me has come out beautifully. Hes very creative and kind.

Thrifty..lots o stuff

High prices, employees are nice but not a huge selection

This store is very chaotic, there is merchandise just strewn about the store. A lot of items arent restocked very often. I try to just get what I need and get out.

I found some yarn on clearance for $2.27. The store has sales and clearances clearly marked and scattered around the store for different categories. When the cashier rang me up, the price came out wrong, but it was quickly fixed when brought up. The cashier was very nice and started a pleasant conversation. I am very satisfied with my shopping experience here!

Its like all Michaels craft stores. No problems except for the lanes go so slow sometimes. but Im smart enough to know its not the cashiers fault, so stop being rude in line when you have to wait extra time.

Love this Michaels. Friendly staff and I can usually find what I need.

Great deals with online coupon !

I keep trying, and they keep disappointing. They are usually short up front so I try to order online. They dont carry many of the yarns available at other Michaels, and even when I get the pickup confirmation, it takes 30 minutes to pick up because they arent really ready. Today they didnt even have one of my items. They offered to give me the discount if I found a replacement, but they got that wrong, too, 20% instead of %40. Going to Pasadena from now on.

Friendly staff and clean store.

Good selection, not enough employees

It do be good

Great sale! Found just what I needed. They were short on cashiers, but the girl that was working our Lane was so professional and so courteous and apologetic about the wait time that it really made it a good experience

The cashier was very kind. He even helped me with the coupon on my phone that wouldnt load. They also had good deals. Remember to use theyre coupons from their website and save some money!

Was looking to check out grab boxes but no such luck...!

Place was nice and organize. Not hard to find the things you intend to look for. Nobody ask to assist or question if I needed help but overall it was a good experience here.

Great! You see cricut on sale 50%off

Good craft store but somethings are not available in store. Good salespeople

Love this store! Great selection and sales every week!

Lots of Arts and crafts.

Helpful, knowledgeable and friendly staff. Have all the items I need most of the time or will help to order online. Thank You Michaels Baybrook Houston,TX.

Love this place. I love all the different project ideas to work on.

Its nice smells good but poorly staffed for how many people were there

I thought the prices were a bit high and the employees were not very helpful, bordering on rude. They had a lack of enthusiasm in general and seemed uninterested in helping me find a few items I was looking for.

A cashier was not helpful today. She refused to take my coupons and proceed to tell me I can only use one. She was not polite at all. I normally don’t have any issues with this Michaels. Today was the first time.

Quick in and out...got there when they opened.

Great sales

They have the best selection of duct tape for my Roses ever

Not very busy, employees very friendly and helpful.

I always find everything Im looking for. They have so many things I can be in this store all day looking at everything.

Always find exactly what Im looking for and more!

Great selection and sale on Spring Florals!

Great service

Didnt have fabric

Nice staff, good prices. Child friendly.

Love going here to get crafty. They will answer any questions you have and I love the sales.

This is a great place for craft supplies and seasonal decorations. One of my favorite stops at Halloween. Good parking and usually a short line at the cashier.

I could spend $5000 in here, which tells you they have a good selection and fairly high prices. But sign up for email coupons, because there are huge discounts.

Good craft store. My only complaint is I had a coupon for 50% off a picture frame. When checking out they wouldnt take it saying the fine print didnt allow the specific style, though it was same brand and dame price. This, after standing in a long line.

Staff always helpful. Have made craft sessions w my children a fun experience.

Found what I needed. Was able to use coupon.

All kinds of different arts and crafts and friendly service

This is one of the best Michaels I have ever visted. They were well stocked and the lady at the register was so kind and helpful. There was a good selection of everything. Prices werent too bad either.

No sanitizer for shopping carts

Pretty good sales right now

They have almost everything to do any kind of project. I just wish they had a wider mini selection.

My favorite, though its overpriced, the coupons and the senior discount make it affordable.

Will visit this location again. We were impressed that even though it was the holiday season, it was easy to find an employee to help us find what we were looking for. We also found some great deals that we were not even looking for but couldnt pass up.

Really good place to go for cricut materials

They have a large selection of things. If items are not on sale or you dont have a coupon, I feel Michaels is a little bit expensive, so go with coupons during the sales. Checking out is slow, with lines. I did have an issue... I was purchasing loose Swarovski crystals, which they keep locked, and you need someone to unlock them (which I understand) but the sales person said she needed to take the crystals to the register, well when I was ready to check out that sales person and the crystals I selected were no where to be found. (I would also say they are short staffed) So to start over to get someone to unlock the crystals and select the right ones again all TOO MUCH TROUBLE. I left without the crystals. So, find what days arent so busy, grab a sales person right away, go during the sales and dont forget the coupons. Happy Shopping

Long lines

Smaller store but had some good selection. Employees were no help but cashier was very nice. I went for Valentines Day material, but not much left

Good place for craft supplies but the craft stores in this area all seem too small and not well taken care of.

As a crafts person I am real big on variety and Michaels has that. If you download their app you will always find a coupon for 25% to 50% off. The prices are tad bit more than what I would normally pay for some of their items so check out their apps for sales. Their receipts are valid for 180 days so as a crafter it always good to know that I can return items without the hassle if I bought too much. Now what I do dislike is that if you return an item without your recipet you automatically receive store credit but the credit is at a discounted rate almost making it not worth it unless theres something you want in a hurry.

This place always has something to catch your attention and fight off the boredom, although some of the staff could stand to lighten up a bit.

I can usually find what I need here. Their mark downs are good and sometimes great. Especially if youre always working on something.

Danger! Buy things not on your list! Lol

Great place for any crafter :-)

I went in to return and purchase the correct size frame for a picture that I bought a day prior. After getting the return I was told to go to the framing desk in the back of the store to be helped further with the correct size for my picture. I went back there to see that the attendant was helping a customer. I waited patiently until she got a second to help me out with my picture. She measured my picture and directed me to the frames, after finding that the picture I have isnt a common size, she suggested I punch into the image to fit a more standard frame. I agreed and picked out a more suitable frame. I had the frame, and once again sat waiting to be helped. After about 10 mins of sitting without service, I started to just rip and white blank parts of my image away on my own. I wouldve liked a pair of scissors, but none were there, and she didnt provide a pair. I know that the attendant was busy, but after seeing me ripping at the paper, I think that she couldve stepped away for 2 seconds to at least hand me some scissors. I crookedly framed MY OWN photo and left annoyed.

Selection is not great. Normally sold out of most items.

My home away from home! The only store I like better is Hobby Lobby!

I always find what im looking for at michaels.... They have great sales great coupons and they have teacher discounts i love it

Good stuff, but only 1 cashier

I Always fine what I am looking for, everyone is so helpful.

My favorite store but I wish there are more professional items availability

Not to bad of a selection had neat stuff priced right. The only problem was I went on Sunday and they were really busy and only had 2 registers opened. The lines were half way through the store. We left without buying anything because we didnt want to wait In the long line.

Love this store, especially at Christmas. Didnt have the wreath storage case that I was looking for, but had so many other things that it made up for it. I shop here all year long.

The staff was friendly and helpful. I had never done framing before but the lady in that department had some great suggestions

My once in a year visit. Has so much stuff you need to take your time and shop carefully. We return as much as we can.

Friendly, quick and easy to pick up an online order.

Great place for craft and sewing supplies.... Always have what I need

Great personnel. Always has inventory.

A little smaller than the average Michaels but its easy to find everything and the folks working there are usually pretty helpful