Not a variety of choices.in the way of yarns I guess it is worth it if youre shopping with coupons or on sale days. Store is clean and it is located conveniently, so I still go.

We went in to get our wedding guest book which is a baseball jersey framed and were very pleased with the quality of the interaction as well as the knowledge of the employee.

They have a lot of stuff. These are stakes to pound into vampire hearts.

Always good place to shop for art and craft

Nice selection!! Good sales!!

Worst experience at this store. I drove 30 min to pick up an item I was told would be price matched and when I got there I was told per Corporate they could not price match. I had open the price match policy on the website and this still was not honored. Manager did not care about the misinformation given to me he flat out refuses while the policy for price match stated other wise. Totally unacceptable, if you cannot respect a price match because it’s not convenient for you don’t have a price match policy. Never shopping at this store again.

Great selection of seasonal, baking, & craft products to keep a creative person occupied for weeks. Prices are reasonable. Store is clean & very organized. Staff are very nice & helpful.

Lots of hobby materials with great staff.

Great place. Good sales too

Great place when they are well stocked

Awesome place with lots of arts and crafts

Good store but I think that some of the things are WAY to overpriced

Very nice store! Bought some fall decorations and stuff for my table looks so nice! Have friend that works there so we shopped was fun! Will go again.thks

Customer Service was decent but not great. Okay selection of products.

The bathroom was very nice.

Got some great deals at 50% off and all Christmas stuff 70% off!

Always has great deals and prices going on for yarn. 10/10 my go to for picking up yarn!

Clean and organized and so much and many Craft ideas to consider!

Lots of products, but the store is organized kind of oddly. The middle of the store is like a confusing maze!! Hopefully they can get a new store manager in there to properly set up the aisles so you dont feel like your on a farm lost in a corn maze...I also wish they had more project and teaching books. I only found one little display.

Nice place

Asked the nice lady at the register if she knew about a product I was wanting to buy for my wife. Turned out she knew all about it! She even went above and beyond to walk me to a room to show me a sample of the product used. It was genuinely caring service.

I visited today because of the 70% off frames sale they had going. The service was a story of two halves. The lady who worked in the framing department was SUPER helpful and made sure I was taken care of. However, the blond haired, older lady at the checkout was the exact opposite. She was snappy and showed little in the way of respect. She took an item out of my cart and then dropped it back in. Luckily no damage or I wouldn’t have been paying for that item, but geese lady! If it wasn’t for the first lady’s great service, this store would have been a 1*

Great selection and variety of art materials and crafts. I am an artist and an art teacher. Ive been using Michaels for more then 10 years as my primary source of materials. Also love their 40%off coupon!

Is always nice to go into the store. Everyone is so nice

Appreciate how helpful staff is.

Very helpful staff. Good discount. Candle department lacking - no chime or spell candles, no candle adapters, no snuffers, no alter candles...

Well kept store, seemed like there was no one around to help if need be though.

I found everything with the website support. Love the store.

Great place...great selection..great price

Love this store. I always find items that I could use that were not on my list. The staff at this store is very helpful and will go out of their way to help you and answer any questions. I have even gotten some ideas and suggestions from the staff if they dont quite have exactly what I am looking for. Very neat and clean store.

Great staff great inventory.

Good craft items but this is another store stuck in the current farmhouse decorating vibe. If I see one more cow themed item I am going to become a vegetarian.

Best crafts in Vernon Hills

A nice place to get art/ craft supplies. Lots of options. Reasonable pricing. They have space to do birthday celebrations. My daughter attended a couple of hee friends bday celebrations and she enjoyed a lot.

Best place to get craft things. Have coupons too

Merchandise is fine, but I hate the long line; thats intentionally singular. Out of 6 registers, they almost always have just the one open. Ive went in there and walked out multiple times because I didnt want to spend 10 minutes in line for just one item. And if you do leave without purchasing, its very awkward when there is a long line, because its so tight a space. Theres no way to avoid it. Seems like all locations have this weird, tight exit, but this one in particular seems understaffed, especially around the holidays.

Goto art store!!! I get all my supplies there omfg yes boi!!!

Good deals, relatively no one around. However, I was coming from an all day event. I really needed to use the restroom and couldnt find it. Signage was terrible and there was no one around to ask.

Great craft and hobby store for all ages. I always download their coupons from their website to get my 40% off of a regular item.

Overall staff is helpful but it takes time to find someone. Online indicated that what I needed was there but it wasnt. Generally, this store has what you need for crafts.

My wife loves this place.

Great selection of crafts and good service

Michaels is the Kmart of craft stores but with high prices

Long lines. Difficult to get help find things inside the store since there are so few employees.

Michaels has everything! The sale prices were excellent.

Love the yarn sales!

Awesome place for lunch. Breakfast is great too

Clean and fun! The workers are kind and helpful.

Looking for help and got minimal help sent all over the store wine wine only one helpful employee in the store

Pick up order..fast and pleasant

Quick and easy. Was very surprised that I just went in, turned the corner and found what I needed. It was one stop shop for last minute item. Very convenient especially was out of state and visiting for work seminar.

I always find what I need for my projects. They have alot of things. Their service is great.

I loved the savings! Great quality products for third of cost in this Sunday one day sale. Download the Michaels app for even more savings. Awesome

Found what I was looking for the employee had to get the manager to find it but was a ok experience

Nice variety would definitely visit again@

Love going to Michaels. It gets my creative juices flowing.

Amazing shop, love the birthday parties there! Totally should check out.

This is a good place to get frames. I was looking for some simple cheap frames for posters and they had a really nice selection at an inexpensive price. I was also able to score some nice candles and candle holders. All around decent place.

They have a good selection of items. However, the organization of the store is a bit confusing, and it seemed understaffed so I couldnt find someone to ask directions.

Meh, just average. Couldnt find employee for assistance. Nice location and store set up. Didnt purchaed anything since I wasnt able to find associates.

Nice clean store. Unfortunately there was a poor selection. What was shown online was not available in store when it said it was.

Perfect shop for all sorts of craft makings items

Rob was such a big help! I was doing a project for my campers and within 30 seconds he had an even better suggestion that I went with! Thank you Rob!

Hardly ever find what i am really looking for! Hobby lobby i always do! Bbought a necklace there yesterday to hang my pendant on and it is so tight that it will not open. Had to use tools to open it and it totally broke! Taking it back immediately without my receipt n package an they better give me a complete refund or I will be even more p***ed!

The employees are all very helpful.

This is the only store that sells tea light candles that burn 4 to 6 hours. The candles burn all the way down without waist.

I love this store! I just wish they carried the newer beads being used in published beading projects. They finally have a few dual hole beads to choose from. I like how they do their check out line... Wish all stores did that!!

Good selection. Helpful at checkout counting coupons.

Well organized craft store with a variety of products. Seasonal, home, kids, and much more.

Please add weaving loops, I had to go all the way to hobby lobby, it was quite shower and quite the endeavor. I give it one star.

Make sure you download the app! Lots of good deals

Lots of options!

Love this craft store especially at Halloween

I almost always take advantage of their weekly sales.

Typical Michaels... nice selection of craft items and clean store.

I can get cheaper frames on Amazon.

Great place. Helpful employees

Nice place, great customer service.

So many great deals

Always very helpful and friendly staff

This Michaels is small, with limited variety and inventory and limited sales help on the floor. It was also dirty. We spotted several insects, including roaches, throughout the store, making us very leery to purchase items such as baskets where they might be nesting. Id only go back if desperately needed.

Amazing employees helped to find what I needed and I was in and out in no time!!!!

Cashier was very friendly & suggested coupons to use for best values. Love shopping at Michaels!!!

This was me and my friends first time coming here we had in mind what we were looking for and we got in the store one person asked if we needed help finding anything we told her she said they had the iteam so we looked and couldnt find it all she said was its over there, then we asked another worker and she said yes its straight ahead right around the corner. We did. It find it at all the staff wasnt as helpful as I thought especially because we never been here. We were very disappointed that they didnt know what we were asking for and couldnt help us, knowing they had the product.

Way bigger than the gurnee location, I got lost looking for the bathroom, its near the entrance. Bad internet connection, again couldnt load my coupon, but the sales lady used a 40% off coupon for me.

No complaints. It has most of what I need.

I like they accept competitor coupons too.. and lot of crafts for kids

Got what I wanted

I highly recommend NEVER going to Micheals for Framing or matting. in addition to being very overpriced i was told that the framing specialist would not cut a custom matte for me because the side was less than two inches....and it just wouldnt be safe for her...This is ridiculous...i have never heard of such a thing. So needless to say i walked out went to Hobby Lobby and they cut the matte for me no problem.

I have been to Michaels many times and I have purchased many crafts there that my family and I loved doing. This is a great arts and crafts store! :)

Found a frame with lots of help from a very friendly employee, Eric. The frame was also on sale, so the trip was awesome!

Lots of stuff. Friendly. Clean.

I found what I was looking for but they only one cashier at the registers and a long line.

One of the less expensive craft stores, but I highly recommend signing up for all the rewards programs. Sownload the app so you get the coupons!

Great service

Excellent store to buy products for arts and crafts!A little bit of everything!

Friendly staffs and well organized selections.

VERY pricey! Also, even though the staff were perfectly nice, they were WOEFULLY understaffed. Had 2 cash registers open for a line of 14 people.

Its a convenient location, but I have experienced very poor customer service from a specific woman working there more than on one occasion. I wanted to get something framed and ended up going to a different location.

Love Michaels