This place is ok. Great selection and prices but not enough associates on the floor to actually help the clients they have in the store. The cashier I dealt with was very uneducated as to the specials, sales, etc. At the end of the day, I think I paid almost $10 more than I was suppose to however the time it wouldve taken my cashier to figure out what I was saying wasnt worth the $10.

All these items were crafted by items purchased at. Michaels s Craft Store! FYI.... Dont forget a coupon for a super good discount!

I was at the Western Ave. location and the service was great.I later went to the Nyberg Rd location and again great service from all the staff.I could spend all day at their stores good selection, clean stores and excellent customer service.

The ailes have one way arrows to control of flow and maintain distance guidelines. They attempt to separate cleaned from not cleaned carts (but definitely could do better). Good sales going on. Not too many people in the store at a time. I felt relatively comfortable considering were still in a pandemic. And most items I looked for were in stock, in fact the stock in general was decent, not sparse like I expected.

I love Michaels I just wish it wasnt so expensive. I recently made a Halloween wreath and I bought all the supplies here. I am glad that I didnt make it to sell because if I did I would have to sell it for over 50$ to break even. This place is for people who do crafting for fun and to give gifts, in no way are you going to do it for cheap. I would shop online before going here if youre looking for the best price.Ill post a photo of the wreath I made its about 12 inches across.

Really nice store. It well organized and stock. I love to use the coupons.

Staff helped me find the one item I needed. Told me about a coupon I was entitled to use that got me a 20% discount. Checkout was fast, and the place was clean.

If I could rate them 0 stars I would. My friend and I Came shopping for Pom poms and tie dye and we asked the store employee Kristen Where we could find these items. She rudely and dismissively responded to us and walked away offering no alternatives or further service. We had to chase her to ask a question. She seemed like she wanted to get away from us. The cashier was kind.

Wide range of products and reasonable prices for anything craft related.

The employees were so nice and helpful and theres really great gift options here for the holidays. :)

This one is HUGE. Im not from this area just stopped in while doing something in town. So much great stuff! That staff was also very pleasant.

This place is wonderful I can get lost just shopping through the many cool things they offer. Win for the kids win for me win for grandma.

Clean store, very well stocked with friendly clerks.

Wish they had a bigger cross stitching selection, but overall a great spot for framing and craft needs.

Clean and generally they have what I need in stock. I do a lot of paper crafting, scrapbooking and use of card stock for projects.

Cool Halloween decorations, Christmas items are just starting to arrive.

Great seasonal clearance merchandise and a wide variety of craft items. Bought out my favorite art store that had pure art supplies and they carry alot of their inventory but way too many art kits for me. You cant create your own stuff that way.. But that is just me.

Excellent selection and excellent deals on paint canvases

Friendly staff. Handling COVID-19 precautions well. I love their paper sales.

Very clean and organized, extremely helpful staff and very well managed !! Well stocked with inventory unlike the other locations. On a 1 -10 scale....10 being the best...i give it a 12 breaking the scale because it was the BEST !! Thank you !!!

Customer service was very leaving from more than one employee. I feel like I was inconveniencing the staff. Maybe next trip will be better. Perhaps it was an off day. They did have a good selection of the items we were looking for.

Small store with few employees. Nice and helpful, just few of them.

Worst customer service I’ve ever experienced at any retail store. The male employee treated me like a piece of garbage. Good luck staying in business with that type of service, especially now with Hobby Lobby opened in Sherwood. I’ll be taking my business there from now on. Would rather pay more money and be treated properly than saving a few dollars at Michaels and leaving feeling upset.

Decorations galore. No lines during the week

Some aisles were crowded but got what we needed.

Stopped in the morning of 2/18 and tried to check out. Coming from the store toward the cashiers, youre blocked by a giant barricade type wall with no indication on how to get to the cashier. I walked from one end to the other trying to figure out how to get to the other side. I knew there was an opening near the store entrance so I entered through there. The extremely rude cashier told me to go back and re-enter through the other side. There was no one else in line, in fact, I was the only customer in the whole store so it wasnt like I cut in line-this was just a petty inconvenience to make me jump through her hoop before shell ring me up. I explained Im here now, why cant she just ring me up. She said because they are trying to train their customers to come from the left side of the barricade not the right. Train? Are we Dogs?I asked if her manager knew how she was treating customers and she replied, My manager is the one who told us to do this because ALL the customers are coming in from the wrong side. Well Genius...if ALL the customers are entering through that side, its because thats the only way we can see to get to the cashier. I recommended putting up some signage so customers know the way but she did not seem to care about the customers feedback on how they can improve their process. She was so combative and rude, that I left my items at the register and walked out. It was obvious she wanted to pick a fight and NEEDED to win...I was not willing to play that game. This was the first time at this particular location and I can guarantee it will be the last. Ill drive to Hillsboro, where the store is well organized, checkout is easy and the employees dont treat the customers like untrained dogs

Super cheap Halloween decor

Excellent service, and easy to navigate the store. I didnt find specifically what I was looking for but a gentleman help me and gave great suggestions on where to find foam matting that I was looking for a project. Their 50% off Halloween section is pretty awesome too.

Wandering the aisles can inspire creativity

A lot of cool stuff there

I love shopping at Michaels, whether its a big day to shop or refill some supplies I can always come away satisfied. Today I replaced some acrylic paints. The associate at the register was very cheerful and helpful. I was even able to get a senior discount on my purchase. Oh happy day! There were a lot of works moving about on the floor and offered assistance, I am very happy with my purchase and look forward to my next visit.

Always a great place to shop for crafting supplies. They may not have everything but you can always find a coupon or two online with your phone while shopping for additional savings.

Its an addiction. Youve been warned

I like getting items to make jewelry, but almost everything else is overpriced even when on sale.

Love this store, I just wish their prices could match with Hobby Lobby.

You can find just about anything you need at a reasonable price if youre into arts and craft. They also have frequent sales.They have a framing section, though I dont know how its prices compare to other frames shops. I had a custom matte made. It cost me $10 for each opening cut into the matte, which I thought was a little pricey since a laser does the cutting.

Not only does this store have almost nothing in stock, they also have some of the worst customer service. I actually had to call the store phone number while standing in the store just to get an associate to answer a question... That was after pressing a button on a stand for service and waiting around for 10 minutes.

I go to this location very often and they never seem to be stocked on pens, markers, pencils and other drawing/sketching tools. On some days the staff is very nice and helpful, and on other days there isn’t an employee in sight to help me, or they seem like they don’t even want to be there.

I had been Iooking for photo albums! Which proved difficult to find. Walked into Michaels, and came out with everything I needed!

If the check out clerks got any slower they would have birds nesting in their hair.

Not very many people were supposed social distancing and their register barriers could use some work

The customer service is great everyone is very friendly, very nice cashiers the store is great.

Such a great selection!

Helpful staff. Liked the flow of the store as well.

Very busy this time of year, but they had some great deals. And despite long checkout lines, they do a great job of getting you through there quickly.

Michaels has a great selection of crafting and creative resources including cooking, baking, candy, floral, jewelry, drawing, painting, etc. It also has custom framing.

Customer service was fantastic. Looking for specific items and they helped me find the best deals and products available. Left using my 40% off coupon as well.

This Michaels is extremely well stocked but organized very well. Staff is super friendly. We had some custom can as prints that needed to be matted and frame and they did it quickly for a reasonable price. I would use their ser iced again.

Absolutely love this place.great prices and selections, never disappointed.

Michaels store was well organized and had lots of great things to use for decorating my wedding. However the price did seem high and the staff was quite minimal. I would suggest looking online, but for somewhere to see and buy it was great.

You got to love Michaels. Its like a One-Stop shop for pretty much anything crafty. They have a great selection of scrapbooking items, tons of paints, charms and jewels to make jewelry, seasonal items, flowers and other sort of Flora and a great selection of just random little knick-knacks that you really cant find anywhere else. The only thing that would make this store better is if they sold fabric and sewing notions. Most of the clerks are knowledgeable and friendly and happy to show you about to find what youre looking for.

Very nice big store with your favorite craft products! Framing department also.

The only employees we saw were the checkers, which werent many (2). The checkout line was long and slow. Its hard to find anything here. Once we found where they would keep the cellophane treat bags it turns out that they only had three options which were all so small it might as well have been for a pack of mini M&Ms or chopsticks. we left empty-handed and went across the street to Fred Meyers where there was ample selection in both size and design. To top it off for the same quantity of bags of Fred Meyers was half the cost. I wont be returning to Michaels again. It was a waste of time.

Consumerist hellscape with limited selection easily acquired elsewhere for cheaper.

Clean, well lit store. Helpful and knowledgeable staff when I needed assistance. Unfortunately, Michaels quit carrying poster prints I wanted about a year ago. Its nice going into a store that has bright lights to see by.

Great sales. Great selection. Reliable & accurate buy online, pick-up in store. Employees are friendly and helpful. This location is neat and organized.

Walked the store 3 times looking for anyone that worked there and all I saw was the checker with 6 customers. Just happened on the product I was looking for. Thumbs down in customer service.

Michaels is a GEM!!! I have always been able to find what I need to complete projects Im working on at Michaels!

Great. I found something online and they had it on the shelf. Easy trip.

Its a craft store

Typical Michaels. Good place to buy crafts.

Aww crafting! Michaels always had best deals on frames too!

Largest Michaels in the area I believe. Great framing department - super helpful with finding a matt for a large pic I am framing. Definitely recommend.

They didnt have what I needed this trip, but that was because there I needed a craft bin that had to have partitions that met very specific size requirements. The staff really tried to find something that would work though, bringing alternatives for me to look at. The store has a large variety of things for anyone who enjoys crafts though. A fun place to browse.

Good variety

Michaels always has my craft needs. I didnt find all that I needed in Oregon City but the frame specialist told me there was a larger selection in Tualatin. So, I checked them out and got the rest of my frames. Now Im ready for the art shows!

Convenient location to get craft supplies.

This Michaels is my favorite on the west side. Great for fans of coloring. Lots of different books and a huge variety of Copic markers and Prismacolor pencils.

Best service and knowledge i buy my yarn here. Great place it beats joanns by far i love this place

Great crafts and value

Expensive but they were very friendly

Love this place!

This one is less stocked than others in the area. You would be better served by going to them.

Always a fun visit for great ideas.

Its Michaels... The shelves are never really organized but they are good about keeping the aisle clear. They usually have a sale going all the time and discount coupons. If you dont have one just ask at the register theyre usually nice about just scanning one in.

Huge selections for the craft minded. Clean and well displayed.

Ok sales, good coupons, ok service

Great place for any arts and crafts supplies. Great kids and seasonal selections.

They have a pretty decent variety all around here. This is usually the first place I go whenever ai need any crafting goods. The employees are pretty nice ad well. They are familiar with the store and always willing to walk you over to the products.

We frequent this Michaels store. The staff is very friendly and helpful. My only complaint is checkout. They do not have enough staff to quickly move customers out the door. Often we wait in line to pay for our stuff. If management is listening, please add more staff to checkout.

Nice selection but expensive. I am spoiled by online shopping, I guess.

Frame shop staff not helpful when asked a price question. Couldnt be bothered just pointed to the distance said theres a price checker across the store. Went there still didnt get correct price

Great seasonal offerings as well as quality and affordable stand-by favorites. Great service

I love this store. Might even move in. Lol lolGreat inventory. Very helpful staff

Covid

Good, not great selection of crafting supplies. A little expensive but thats probably true of most craft stores. The store is pretty basic. It would be nice if there were some craft demos and the like, even if just examples of usage of some items.

Great place good customer service

Old lady loves this bbn place

Great variety. Good prices.

It’s fine for most things but honestly I was able to find better stuff for cheaper at an office supply store.

Do not do an online order for in-store pickup. I got my order confirmation, and then an hour later received an email that my item was ready for pickup. When I got to the store over an hour later I was told my item was sold out and I should have reviewed a cancellation email. The person sent the cancellation notice time stamped while I was standing in the store speaking with him. HORRIBLE customer service.

Great customer service

Its not bad for a Michaels store. This one is better than most around about keeping the aisles clear so its possible to move around while someone else is camped in front of a section trying to choose what is gong to work best for their project so shopping is easier. Checking out, that is a different story. This location is near my work so to be fair Im going around noon and its usually the customers wanting to talk about what theyre making that slows everything down but that is the nature of crafters. I was excited to see the buy online pick up in store option recently and used it for a small purchase to save time. I shouldnt have bothered. They sent me to the framing counter and he was busy, no time savings. If the person working there has a customer, I could grow moss waiting. They are trying to choose a frame, perhaps some matting so you want to take your time and see a few options. The employee had to run elsewhere in the store to get my purchase and that took a few minutes, I can see a framing customer being pretty upset having to wait while that happens so I hope they do better on this process in the future.

Great prices, when you hit the right sale. Great selection.

Great for getting craft need they have it all

Really strange, I asked two different people for two different things I knew they had. They hopped on their little radios to ask someone else, then told me they didnt have them. It was cool, I found the stuff on my own, with no help from the staff.

I can always find what Im looking for here.

Super helpful staff, great classes, and easy to find materials.

Great selection for basic material needs. Most everything was out of stock the last few times Ive been. I love the sales and coupons. Just wish there was more variety.

Great craft ideas and supplies!