Michaels

I was looking for yarn for a project and Michaels had a great selection of yarns with a buy one, get one free sale.

As far as Michaels goes this one is slightly above-average. Customer service remains elusive but when you finally do find a customer service rep he or she is quite knowledgeable and willing to help. The prices are in line with every other Michaels in Northeast Ohio. I remain particularly impressed with the Custom Framing and arts studio. They even have some pieces from local artists. Good place to get fake flowers especially if one is doing some of cemetery decorations. The line at the checkout almost always moves quickly. If its a major holiday the lines are quite long.

Clean, organized, well stocked. Could use more help. Only associates were at the registers and of course you are in the back of the store looking for something.

Its always a pleasure visiting this store we enjoy their Halloween spooky town displays. They have a nice selection of decorations.

Im very, very disappointed that you took out or dont carry any more the inspirational saying one can place as embellishments on jewelry making. Its sad and disheartening.

This is a great Michaels! Pretty good selection of most items and the store was well organized and clean

Store well organized with helpful staff.

Awesome customer service! Cashier was very helpful & friendly!

Placed an online order for curbside pickup. Get home and I got the wrong size shirts. Ordered 2T and got 3T. So I go to the store and tell them and they start returning it I ask if I can just exchange for the right size and they say no they have to return it. So then I go back to get the right size and they are completely sold out. Don’t sell things online that you don’t have in stock in store! Horrible customer service the manager was beyond rude and none of them were wearing their masks either. Thank god for old navy at least they have plain white tshirts in stock in all sizes!

Well stocked. Cute fall merchandise

Got all we love art and crafts!

Had what i needed. Got good things from the clearance including a digital camera for 7.99 that was 80.

Manager was rude and would not accept back a $12 product that was defective. Admitted that he had the power to refund, but was choosing not to.

Lots of cool stuff to make different projects

Lots too choose from and friendly service

Has everything you could need for crafting, workers are usually nice, respectful, patient, and know what youre looking for. They have everything from baking needs to resin work except for fabric.

Usually has everything I need. Staff is great and super helpful and knowledgeable. A little on the pricey side but all art supplies are.

The cricut class with Sonya was awesome.Very friendly, fast, and informative.Well worth the $20 to learn how to do this.

Always able to find what I need at a Michaels, thanks so much!!!

Good variety of items.

Very over priced! They bought our wonderful local craft store and shut it down. The local place was much cheaper and had more to choose from!

Did not have what I was looking for and nobody there to help

I’m usually not one to write reviews ever. I went to find sculpting tools for my daughter and the first employee that I asked told me that I need to find an employee that works there that knows where they are. Didn’t make eye contact with me and didn’t offer any help whatsoever. The second person that I went up to had a complete attitude like I was pulling her away from something even though she was just standing around. So I was very gracious and said thank you when she showed me where it was and she was just so incredibly unfriendly And seemed very bothered that I asked her to help me. Like I said I don’t write reviews ever but the lack of effort and friendliness really turned me off.

Wish Pat Catans was back,never find what Im looking for there.better luck at Hobby Lobby

I really got some good deals! Have to go on sale days. And the employees were very friendly. A great asset to Strongsville.

This is a small store but they carry a nice variety of craft supplies. Their line of merchandise is always different than you see at the other local craft stores. They accept competitors coupons and also have many holiday items reduced now. I go here when I am looking for a special item for a project. They offer craft classes for kids too. Also have a rewards club. Close to store parking.

I could live in Michaels. I dare not work there because I would be paying you more than my salary. I love that you have everything and that the inventory keeps getting better. I would love to see more 70% off deals that would be amazing. Being an artist you need all the help you can get. And if you want me to keep coming back just keep sending me those coupons. Just kidding Ill be back anyway.

This Michaels was well stocked, clean, organized and the staff is amazing! I love Michaels deals that they have and all the coupons that are available. When I am in need of something I am more than likely able to find it here. I also love their app and how efficient it is.

Small store but always perfect and merchandise is recovered and so easy to find!

Most of the staff was extremely rude. Only had one associate who was pleasant.

The store was clean and neat!

Always having AMAZING sales and never disappointed with their products!

A lot of lovely crafty, artsy, fun things! Prices are higher than Patcatans which is a common complaint from all the creative people I know. Anyways, I went in on a Monday to get a few mats cut. The associate didn’t seem very interested in helping me. She did explain that she was super busy with some high paying custom orders. I get it. She told me it would take 2 days for my mats to be completed because of the other orders ahead of me. She said she’d usually have time to do it while I waited but couldn’t today. Ok.. I get it. So I waited a couple days to get my very simple 3 mats cut and completed. Upon receiving my mats I was very disappointed. They were very sloppy with cut lines coming from the corners of the opening. One of the mats I had to shove into the frame to get in as it was slightly too large for the frame. I’m really upset because I waited 2 days for something that took them 5 minutes to make. I guess if you’re not spending tons of money on your framing needs you just don’t really matter. Go somewhere else.

Great place to to shop. economical compared to competitors

Found what we were looking for.

Selection and variety is great. The prices seem pretty high compared to online. But if you cant wait a few days for something then it might be worth it. Workers seem to be doing their own thing not accessible.

Pros: they had all the craft supplies I needed! Hooray!Not Pros: The store is cramped, shelves overflowing and set so closely together I feel uncomfortable walking through the store, like Im going to knock everything over.The staff are cordial, but not overly friendly. Service was slow at online pickup and signage pointing the way to online pickup doesnt exist. Spoiler alert: you go to the far kind of back of the store where frames are for online orders.

Great frame selection

No one was staffing the framing area. 2 people came out. 1 said hed be back. The other shouted to someone in the back & said hell be right with you. Waited 10 minutes. No one came out. Pat Catans had service. Michael s doesnt know the meaning of the word. Lost a customer

Had everything I needed and with a use of a coupon!!

I always find a great deal shopping at Michaels!

Miss pat catans but they have a great selection

I just wanted 12x18 shadow boxes, they were out of that size. Got 11x14 but they are too small. Wish they had more stock on hand.

Love the craft store and can often find good deals! Sometimes I find items overpriced but as long as you take a coupon you can usually get it down to a decent price

Have little bit of everything

This store is clean, neat, and organized with courteous, helpful and friendly employees.

Nice selection. Decent prices especially with coupons.

Love this store. I always find deals. And if you use the app they have coupons all the time.

Too many things I want! Friendly staff. Cute seasonal items and a clean store.

Love the teacher discount!

My favorite place

#MICHAELS I LOVE YOUR STORE. EVERYTHING ABOUT IT FROM THE FRONT TO THE BACK. PRICES AND DISCOUNTS ARE AVAILABLE ON THE OFFICAL APP.THE ONLY CRAFT STORE THAT I SHOP IN AND WAS THE BASE ONE FOR ALL MY CREATIONS. THE OBJECTS YOU CAN BUY FROM MICHAELS CAN CHANGE AN ARTISTS LIFE FROM HOBBY TO JOBS!!CHANGED MY LIFE AND HELPED ME MAKE A CAREER OUT OF A HOBBY.

I love that they have a few more colors of large bricks of clay

I will never order to pick up in store again. A terrible customer service experience. You really should see how other stores do it. However, the store is lovely and I will stop in to shop again.

Stock situation pathetic for fall decor, no stock

Soooo much good stuff!!

Stupid had more than one coupon and lady at checkout kept saying you can only use one a dayNever seen a store that doesn’t let people use more than one

It was ok, very nice store and very organized prices are kinda a little higher than other craft stores I visit. Not found what I was looking for.

The nearest one to ashland ohio. we wanted to look around and my girlfriend liked the yarn selection for her projects.

Very cute area for kids crafts! Prices on bubbles cheaper than at target!

Found the perfect frame to finish a special Christmas gift. Great price too!

Store is well organized. Easy to find what youre looking for

Good place for crafts

Went to a number of Michaels store. This one was a little disappointing, the yarn section wasnt as the other store. Nice associates, they have plenty of crafts, the registers are different, they are like Pat Catans. Not a fan of the set up is.

I was really disappointed that they didnt have the size seed beads I was looking for after their app had indicated that they were available. Then I bought what I thought were metal beads on sale only to be told that someone had mislabeled the shelf. Shouldnt the store have honored the posted price? The checkout staff was totally uninterested and not helpful. I did actually find someone to help me on the floor for once (usually only checkout seems to be staffed). He told me my option was to order through the website. I ended up going to Pat Catans to find what I needed. Its too bad Michaels is closing down Catans, which has a much better selection of jewelry related supplies.

Awesome staff and my go to craft store:)

Confused about the question we asked. Didnt have what I was looking for. BUT found alot of other stuff I could use.

The jewelry findings dont have a large enough selection.

Always a good find..

I was able the find everything I needed and the staff was able to answer all of my questions

It is not Pat Catans

I like Michaels but not this location. Management is lacking and the other workers seem to know not much about the store and is policies.

Always a good experience at Michaels! They also have better prices and sales than the others

A good place for art materials

Hard to find help

Loads of good choices for decorating and crafts for adults and kids

They are racist, had someone literally following me around the store

Excellent merchandise at after Christmas bargain prices!

Kinda pricey but has all the things my daughter needs

Kind of hard to find what youre looking for. Even if you ask the staff

Very little variety and very high pricing. Not impressed.

Great place for kids crafts

Very pricey compaired to other crafty stores

Everything a crafter would need in one store

All right kind of expensive

Love crafts

Very nice store.

Good service & staffing

Good place to go to get your home crafts.

Time for crafts and family funtime.

Good service, found products desired.

Overpriced and incompitant employees

Small but clean knowledgable help

Nice store but expensive

What you need for whatever you are doing in crafts.

Always has what I need for baking or crafts

Friendly staff and well maintained store.

Prices are a bit over and there were no one there to help.

Staff is friendly!