Always got my favorites. My go to cigar shop.
Maybe the staff should keep their masks on before turning customers away for not wearing a mask? The lady told me I couldn’t come in without a mask while she’s smoking a cigarette inside with her mask tucked under her chin lol. That was my first time there, prob my last.
Staff is always nice and helpful. They have an outstanding selection of everything they offer. && it’s one of those smoke shops that allow you to smoke inside which for a smoker makes your shopping experience more enjoyable especially if you’ll be in there for a while.
Ive been buying Kratom here for a year and never any issues, until yesterday. The Kratom I got (same brand, type, size, etc.) didnt work and was stale or mislabeled or who knows? It simply did nothing. I went back to This That and the Other and explained my reasoning for dissatisfaction with the product. The manager (didnt catch his name) was cool and I was able to exchange for a different brand. Try that with online Kratom..............
Thanks for everything you do for the smoking community! Just wanted to stop by and let you know we appreciate you.
The “ Cute Rich “ had excellent customer service. Great with knowledge of products & over the top accommodation.
The Smyrna location has awesome, knowledgeable, helpful employees! Your guy tonight that assisted my boyfriend with something very specific I was looking for, knew what he was talking about and now after purchasing a supplement from him I feel better! That and your incense Im obsessed with, guarantees my regular return! Thank you so much! And if I knew his name Id say it! Always a great experience here!
This place lives up to its name If by this that and the other they mean garbage attitudes, poor customer service, and rude doormen.
Staff are great. Always willing to help..
Ive lived next to this store for 3 years and this store never stood out to me. The staff was mostly absent and unhelpful when asking questions about the products. I was excited when they hired Katie because she made my visits here very helpful, always knowing the answers to my questions and helping me find my favorite piece and toy. I thought maybe my timing was bad but when I asked about her they said she was let go!! Katie was the only reason I stuck with this store and now I will have to go out of my way to find knowledgeable people. Shame on yall give me back Katie!
They are always kind and helpful. I enjoy going there to get cigars and pipe accessories.
Huge selection and able to browse on my own and when I needed assistance, got it
If I could leave negative stars I would, talk about a horrible disrespectful attitude, so I asked to speak to someone else and he had even more of an attitude and seemed absolutely bothered by me even speaking to me, prices are extremely high and they do not like to help do not waste your time or money coming here, Very very rude and not helpful. I could name the 2 GUYS skinny young black guy and white guy with curls but I will not do that I will just call the manager on Monday which is there most days before 12,
Great store and great locations I dont understand why some people complain. About the prices. They charge less than 20 bucks for juul pods you cant get that deal at the cloud 9 up the street. The two Hispanic gentlemen are very knowledgeable and hilarious to talk to. It needs a little renovating. But overall still great after 30 plus years
Amazing selection. More choices than you can even process. Very helpful and gave me an excellent recommendation. Very happy with my piece. Dont be put off by the exterior!
Just left.. Love the Vibe, and super friendly Staff! Cant wait to go back!
Older Overpriced junk and it’s ghetto most of the workers looks like they just got out of Fulton county jail
Stupendous prices awesome employees great customer appreciation the best novelty smoke store I believe in america
Great store with a large and diverse in-store inventory. Staff has always steered in the right direction. One down side, slightly pricey.
One Of The Most Well Stocked Humidor’s In The South East, Excellent Staff, All Kinds Of Smoke Shop Sundries, Hookah, Pipes And In A Separate Room - Adult Toys. A Very Special Store Not To Be Missed.
Ridiculously overpriced on everything except Kratom. All their pipes and water pipes are at least 20% higher than the other like-stores in the area. Plus the location is horrible - traffic from he77 on Cobb Pkwy. People who work there are really nice and helpful, but their prices are so high. They have signs all over No Cellphones at counter and the last time I went in the employee wouldnt get off the phone (personal call - I caould hear his part - this was not a business call). I felt like I was bothering him, so I walked out. Wont be going back any time soon unless every other smoke shop in Marietta closes. Yll need a brush up on customer service - seriously.
I have been getting incense and other products for years. Some of the staff is ok and some do t have much to say. I miss some of the original people like Cash. Miss you Cash. This place will never be the same without you. It is an ok place. It is convenient for thoae who stay in the area. The new workers seem to be just workers. No smiles. Just business.
I love this shop Everytime Im in Georgia, its a must that I come in and get ALL my goodies...
Cashier overcharged me, even after I said the total was wrong. No type of apologies for the error or the inconvenience of having to come back...bad customer service experience!
A very well stocked novelty and smoke store. Thoroughly answered all my questions and gave me stellar advice. The only reason I didnt give them 5 stores was bc some of the elements in my 50$ package was missing therefore causing a mishap of circumstances. Not their fault but indeed the manufactures. Check out all your contents before leaving and check experation dates. Otherwise, double thumbs up!Btw- after seeing some negative posts about them not giving price quotes, you will find that almost all adult stores are like that. I think theres a law against that. They will however work with you around it, I cant give u a price but I can say it is lower than the product you have gotten here before.... Etc etc
When I called and asked for a price on something I wanted I was told I would have to go to the store that they do not quote prices over the phone... I was going in that direction and stopped by and found their prices very high... I see why they wont quote them over the phone!!
Been shopping at this store for years. I love it!
Awesome place super cool employees super helpful
Huge selection. Great store if you dont know what you want, or u need somthing that is harder to find.
Great place for all ur adult party needs
They always have what u need
Clean and on point.
Very knowledgeable employees, great selection.
Nice