Absolutely Love this Location. Best spot in the west/nw! Visit the staff they are always helpful
Down visiting from another state, I walk into Starship on South Cobb Drive and immediately was asked rudely do you have a mask which I did and I forgot it in my car by accident turned around to get it and returned and the gentleman that was in there was extreamly rude I believe his name is Zack he wasnt very helpful either. Its sad that you cant be greeted with a hello anymore maybe Zack should learn how to deal with customers on a professional-level. You know there plenty of other businesses that would be more than happy that are willing to take customers money
Tatiana was very helpful and informative. She did a great job helping me and my significant other pick out the right public play toy. She’s a great employee. Keep her! We’ll be back!
Ive been to a few of these chain stores around town and I have to say, this was by far my best experience. They had a great selection of toys. The location was a good size; it didnt feel cramped at all. The staff was very friendly and knowledgeable. This is the kind of experience I look for when I go shopping for adult toys!
The employees here are so helpful! My friend and I had so many questions and they were very patient with us and also made sure the products worked before we made our purchases. Definitely recommend coming here!
Compared to the Tokyo Valentino up closer to Kennesaw, this place was fabulous. Much friendlier and engaging staff. Great selection and better prices than Tokyo Valentino.
Great place to explore new things, staff helped greatly customer service 100% and variety and cost affordable. Thanks guys helping a newby feel confortable!
Customer service is poor Any suggestions on another store near here.
Very very knowledgeable! I learned so much and I’m excited to try new things with my hubby tonight.
They were awesome Michael and Rachel had me in and out in no time absolutely loved the prompt service and curtesy
Omg, you guys! Amazing customer service, amazing products! Will definitely come here again for more things! If you ever need help, ask for Rae!
Had great experience searching for Bridal present, Tatiana was excellent sales person explained everything in detail, best product what not to buy and why!! Definitely shop this store
Rae and kianna were amazing with helping me finding my thrusting rabbit! Visit this location whenever you can! Very patient
First time at this location I was a little nervous but as I went through I felt good,there was only one employee and 6 clientsI went through the shop but no one to ask any question I think I found what I was looking forI porches a back door kit for beginners I tried it and I loved it think on going back hope I get someone that can help me throughIm a bignner
Good selection. Great customer service.
Everytime im in town i stop by and am so happy with the variety and affordable prices.
Arrived at the store early and it was opened on time. The store manager Ariel was VERY nice and knowledgeable about every product I inquired about. She took her time with me and made sure I was good with my products prior to making my purchase. Please shop at this location as the staff here is very friendly and pleasant. THANKS AGAIN ARIEL; YOU ROCK!
Great customer service, staff is knowledgeable in the products and management interacted with both the employees and the clientele equally. Store was also well stocked and very clean.
Great Service Zach was very knowledgeable about products!!!
Devon definitely has THE KNOWLEDGE needed concerning any harness for strap on essentials needed!!! Highly recommend this location for all needs!!!
Came in for for some bachelorette party supplies and the service was superb. 10/10 would recommend coming here for your needs ;)
They are great at helping you to choose the correct items you wanted. Matthew was a grate sale person
Gave me an incorrect product that for health reasons I could not use and would not allow me to return despite the fact nothing was used and was literally returned 5 minutes later. Will not shop at this location again!
Totally helped me with all my needs from the time I walked in the door until check out! Friendly and informative staff!!! I will be back!
Horrible experience at this location. First it took for ever to get someone to help me. Then when I got the attention of the short girl with the shaved head and tattoos, acted as she was to busy to help and handed me off to her co- work. Guess she was to busy blowing smoke clouds to help. The employees name I believe was Matt or Mathew that I was handed off to, and he was no help at all. He had and attitude and every question I asked him, he acted as if he did not know anything. It seemed as he did not want to be there helping his customers. Overall one of the worst shopping experiences in my life. I will never come back to this location and will be spending my money at Tokyo Valentino from now on.
Worst customer service, overpriced, and poor selection. With so many better options in the area, avoid this store!!!
Came in on a Tuesday evening November 2019 to purchase a few items and as soon as I entered the place of business I was asked can I see your ID for no apparent reason and thats when I noticed no one else that entered had to present their ID plus the only time you are asked to present ID is when you are at the register to me I felt racially discriminated against because I am aborigine due to the fact that Ive always stop through from time to time and never had to present ID at the door entrance sad to say feel very uncomfortable go some other place of business not here
Awesome place.!! Here super late.... but Matthew is very informative. Helped so much!!! Thank You!!
Great store a pleasure shopping here
Customer service was horrible. You couldnt touch anything, and they were just rude. I never leave reviews but the lack of interest showed by the people who are representing this company was very discouraging. Customer service is everything. I dont expect you to go over and beyond at a adult entertainment store, but I do expect you to show some sort interest and not give me a dry, unmannerly response. Hopefully whoever reading this finds new staff or prep your staff on proper behavior. Go somewhere else.
Saved my life thank you
Great customer service,went with my wife,had a great time....
Black lady with shaved head was incredibly rude. Her attitude was awful and honestly made me embarrassed to even be in there and ask questions about the vape products. She rolled her eyes multiple times at me (first for even asking for help) and treated me like an absolute idiot.
Nice and clean great customer service I will be back again
Great service at everything I was looking for
Great customer service!!!
I bought a sex toy there one month ago try to use it today didnt work call the store they can do nothing about it would never buy for this place again and it was not new cheap toy
Ok
It carries adult toys there.... (*_*)