I haven been in here a few times in search of craft items. They have a lot of options and areas for crafting needs. I know you can also score some good clearancr deals when you find them. It does seem compact inside to me. The store location is big, but I think they just have a lot of stuff in the store which isnt bad just seem compacted in.

I was so appreciative that the manager gave me a refund on my 3 packs of 8 1/2 × 11 colored cardstock even though the receipt had expired. I applied the credit towards two other items at regular cost. She went out of her way to be kind. The clerk was also very kind! At this crazy time in our country, kindness even goes a longer way. Michaels, you are amazing. Thank you very much!Store #9602 10.31.20 11:52

I came here for very specific items. When it was discovered they were all out- they happily told me I could buy the displays! I got a great deal for several beautiful items! The staff was so helpful and friendly.

Excellent choice of Halloween items - they even have aromantic area!! Id never thought of that before, but if dark & creepys not your thing, this would be perfect. Went looking for photo albums though & they had a decent selection. Found an even prettier one than I got at Hobby Lobby, so I left happy. Cashier wasnt very engaged, but sadly thats par for the course in customer service nowadays! Always liked Michaels - very pleasant store, good & varied selection of all kinds of crafting items & more, I will return.

Great craft supply location. Have a great selection

The store was empty today. Lots of empty shelves. Cashier could have greeted me or said ANYTHING! Still lives Michaels. I love the small, quick store that doesnt have to try sell everything.

Safety shields, employee masks, & social distancing guidelines made me feel safer. Utter lack basic decency on the part of several, but not all, customers, not so much. But still love the things here I cant find anywhere else: Yarn, home decor, mini garden stuff, candy molds, various crafts... One of my favorite places to shop.

May be the smaller of the craft stores in town but it usually has the best selection with variety of actual craft supplies

Always find what I need and more, of course. Great selections and great prices. Watch for their epic sales!!

Needed more help. Nice selection of merchandise and got good bargains

Store employees were helpful might not find it right away but do eventually

Michaels has all my crafting needs. Yarn is always more affordable than Amazon and a bigger selection than Walmart.

Needed to order embrorderiy floss. Wanted curb pick up. Cant order from the store because you have to order groups of color not single strands. told to order from warehouse if. Was unable to come to the store and get them.

Ive ordered online for in-store pickup twice. And have had difficulties both times. I would not recommend using their in-store pickup service, because they will text you that your order is ready, when it isnt.

Took framed photos in to have acid free backing put on. The gal looked at it, said if you wait Ill do it. 5 minutes later and $5. later, I walked out with 2 pictures done! Outstanding service

I visit here frequently for art supplies as an aspiring artist; The prices are fair and the layout of everything is done very nicely. On a final note: I appreciate the hard work the employees do as essential workers, thank you for your service.

Wow! Buy one pack of scrapbooking paper and get two free!

Its a Michaels, one of the bigger ones so it has a nice selection and wider variety of products.

Im in and out of here all the time BUT if I need help finding something the staff is always happy to help

Got some good sales today. Personally they are usually to expensive. But I love the store and could spend so so much $$ there.

Did the curbside pickup and it took over 20 minutes for them to come out with the order.. kinda pointless to do curbside at that point.

Great products and great customer services!

Great selection friendly staff, stuff I cant find anywhere else

High prices and poor quality feathers, not much to choose from to make dreamcatchers.. strap leather, feathers, waxed thread, was a bad joke.

Love the variety here! The salespeople werent overly helpful during this particular visit, but we found what we were looking for eventually!

They had a good amount if crafts although liked to see more sales but was good nonetheless

I usually go here for yarn. Lots of colors but not many different styles. Has Covid done this?

GREAT PLACE!!! LOVE THIS STORE

They are great at stocking my yarn

Didnt have what I needed for my jacket zipper to fix

Easy to find what I wanted quickly.

Of all the stores that you would believe to have home canning jars, all were out of stock EXECPT Michaels. That day they became heroes to those who have home canning to do

I always end up coming out with more than I went in for.

Great selection! Quality beading supplies. You can find matching findings in many different medal types

Clean safe shopping. All Covid protocols in place.

I love the service and they carry cool items. I like the variety.

Wish prices was cheaper, otherwise love this store

The cashier was rude and slow and wasn’t listening to customers. If I did not have to buy stuff for my business I’d go else where

Good place to get your crafting needs in order. If they dont have it order it online. You may pick it up or will be sent to your home pending p & h.

Very rude customers service. Would not recommend.

Clean, neat, wide isles

Very friendly and helpful

If you like to make stuff....they probably have the stuff youre looking for!

Whatever youre looking for to do a crafty project, this place has it! Always a good selection and a great price too! Staff is professional and friendly which is a bonus!

I went to the cashier to return or even do an exchange on my purchase but the cashier lady didnt give me options or details what to do and disregarded me. Disappointing customer service.

Civility is not dead! Because my knee gave out; 4 people came to my rescue. Embarrassing, but thank God for good people. Bless them, Lord.

Always fulfills my crafting wants

Stopped by with mom to check out some yarn and stuff. It has a pretty good selection of craft supplies and pricing is ok. Youll find some stuff that isnt at other craft stores... but may fall short on finding everything you need

Clean, organized, very inviting, only downfall was a it is little on the spendy side. They did have good sales though.

This is a fun store. It has a little of everything. It woul be nice if it were bigger.

Has the art supplies I want at a price I can afford.

I love shopping here, they always have such neat stuff. I like getting crafts or decorations for the holidays, because they are normally on sale!

Very little signage to explain where to pick up my online order. The employee I asked, while friendly, did nothing to take and show me where to find it. Rather, they simply pointed me in the general direction leaving me just as lost as when I entered the store. Not a good impression for my first time being in their store.

I love the products and deals at Michaels. Dont forget top grab your online coupon codes!

A great place to find the crafts you need, and also the ones you dont! Lol

Its a big store and you can find things pretty well. The checkout was very busy and not really organized so it made it difficult to know who was in line and who wasnt.

Who doesnt love michaels! The staff are usually friendly and they usually have great deals and access to some great coupons!

I know Michaels and hobby lobby tend to be expensive but this one in particular was bad. Kind of cramped and a bit run down.

I absolutely love coming to this store. They have so many things to look at them by and so many ideas for crafts.

Just another hobby lobby but more expensive

Well stocked craft and art supplies. Check online for coupons, I saved 50% by checking their website!

Love this place theyre end of the year sale was awesome

Very friendly and engaging custom framing team. Great turnaround time too.

Super friendly employees willing to help you find what you need and you can usually find a good sale for what youre looking for.

The merchandise is ok but not great. The help is usually nice.

Good place to find holiday items.

You can find supplies cheaper and a more helpful staff elsewhere

Background: never been in Michaels before. I rarely shop for arts and crafts. I was brought along to purchase an item with a coupon since only one coupon can be used per person.I thought that the aisles were quite narrow. Appeared to have a decent selection of things I doubt Ill ever purchase.Took longer than expected to get to the register with only two people ahead of me. The lady working the register for my line was nice and polite.Overall: Nothing bad to say but nothing exciting either. If I ever needed what they sold and I lived near the store, I would consider purchasing from there again.

Trying to find help on something was near impossible.

I love visiting this place. Employees are extremely helpful and friendly. Teacher discount helps when getting things for my classroom.

Love this store. They match competitors coupons and have some great sales.

Fun fun fun. I could spend all of every paycheck at Michaels...no problem. Usually has what you need!

Friendly staff, clean store, easy to find what youre looking for.

Great place with friendly staff. Has a large selection of craft supplies.

Online orders are kind of a pain to pick up. You have to go back to the framing area and wait for someone to come out of the back room and help. Or wait while a customer finishes ordering custom frames in order to pick up your order. I only shop here regularly because Jo Ann is closed still after the tornado damage.

To be honest Ive always liked Hobby Lobby better but Michaels will have what you need too.

Smaller than Hobby Lobby, but has waaaaay better cooking supplies.

Came to get something framed; Lindsay was a big help.

Ok

Even though the Sioux Falls location is small, I can usually find everything I need. I also downloaded the app. I can quick search to see if the store has what I need, all the coupons are in one location & the app even offers craft projects

Good selection...but expensive!

Great craft store, plenty of supplies for your artistic hobbies, including paints, models, artificial flowers, drawing, and many more. Hobbies such as r.c. and drones arent covered here, but there are good stores in town for those. So check them out, and get your artistic side flourishing.

Their yarn stock has really gone down in quality and quantity. I was shocked!

Place is great and has that local feel! Pricing is good too. They has just wanted I needed what hobby lobby did not!

I went to get India ink and went for the bigger bottle, I wound-up buying a bottle of calligraphy ink... dont do that... it seems to be a medium gray. Why does the bottle say black?I actually got help from another customer in finding the quil pen inks The cashier was a sweetie and was very patient as I went through my best option for payment with my cards for each item, shes a real treasure!

This is my favorite craft store

Store was organized & staff helpful.

I like this store better than JoAnns. It is easier to get around in the store. They have a wide selection of items and things are well organized. They also seem to staff with more cashiers than JoAnns.

Good for do it yourself items. Reasonable prices.

Lovely employees, good selection, good store set up, and pet friendly!

The best thing about Michaels is theyre open until 9. Other than that, Ive found stuff I need (drawing supplies) is often not in stock, and they leave up broken stock. They lock the doors at about 5 til, so just know that. The staff is helpful, but theyre often hard to get a hold of (because theyre running around stocking stuff). I gave this place 3 stars because it exists, ya know

Nice craft store. Great selection of items!

Great experience...the gentlemen at the checkout was very helpful and was the young lady great showing me where things were at!

Great number of different craft items but did not have Apple Barrel paints as far as I could be but still recommend.

I love Michaels! Normally, its clean and organized, easy to find things, and the staff has always been very friendly, kind and helpful to me.

Very helpful. Look forward to seeing my finished product.

Great service and friendly people

Always can find something to do

Not very helpful

While they dont always have the more specialized paint colors of a Blick or other art store, what they do have is fairly priced, and occasionally on sale. I get most of my supplies here because I REFUSE to shop at Hobby Lobby (because of their narrow-minded politics. I dont know what Michaels political leanings are, and thats how it ought to be...)