Incredible customer service.I purchased a beautiful ring ten years ago from these folks.At the time I recalled that they said lifetime customer.After ten years my ring was distressed. Not one location I stopped at would touch or attempt any repairs.I was traveling in my fifth wheel and decide to do a return trip to Santa Fe New Mexico.Amazing! Just as I thought I was not going to find the jewelry store I turn the corner and there it was. I walked in and I asked how long has the store been there the person stated 29 years, I asked was it a family jewelry store, he said yes. So I asked my wife to retrieve the ring from here purse. I showed it to the gentleman. He said this is our ring and you are a customer for life he fixed it for free and even paid for the shipping back to my house in Florida absolutely incredible customer service and commitment. Thank you so much.I wish there was a way I could post a picture of the repair that you did to my ring its absolutely beautiful. I figured out how to post pictures.
These folks are great! They really know their stuff. They have a broad selection from which to choose. If you find something that’s close, but not just right, they’ll propose modifications in their own shop to make it perfect for you. They’re very nice to deal with, and they follow up with you after the sale to ensure you’re pleased with your purchase.
My wife and I stopped in Kennys on the Plaza about two years ago and loved their collection! More recently we were looking for work by a specific artist and remembered we had seen some at Kennys. So we stopped by again (pre-Covid) and they remembered us! I purchased a beautiful bracelet for my wife by the artist who made our wedding rings. A great place, great prices on super nice Southwest jewelry. No hesitation recommending this store!
I love Kenny’s on the Plaza. I’ve know this place for many many years,I had the honor to met Kenny in person he was a great man.I’ve purchased Jewerly from this place and they have the most Beautiful Jewerly.The Quality is fantastic. The Diamonds they have are flawless I wouldn’t go anywhere else.The customer service is Awesome.Every one makes you feel like family and they are there to help you and to make sure you have the best and helps you design what you want.They fulfill every dream a woman would want and more.So when your in Santa Fe go visit Kenny’s on the plaza.And Natalie is the bomb. She will help you and she goes way beyond for you.Thank you so much Natalie and Carmella and yes of course Mark.You won’t go wrong buying a fantastic Jewerly from Kenny’s on the plaza ️
Recently my husband and I drove to Santa Fe from Colorado.Three years ago we purchased our wedding rings from Mark. He told us if anything ever happened to our rings he would repair them at no additional cost to us. A stone fell out of my ring so we took it back and Mark kept his word. His staff was professional and courteous and earlier than promised, my ring was repaired and it looks like new! Thank you Mark and everyone involved in bringing a smile back to my face! You have a loyal customer forever!
Kennys was the best place to shop! Lots of quality pieces, Ill be back!
BEST jewelry store EVER!! Extremely helpful staff and the owner is the BEST of all!!!