It was clean, the staff was helpful and it wasnt crowded. My family had a great time! We missed going to the movies.

Had a great time. watched Rambo Last Blood it was as short as the trailer was long.Everything on the movie was basically on the trailer.

Super comfy chairs, good av setup, decent covid movie choice for private events.

Great people. Good work.It was my first time in the theater and everyone was very attentive and helpful. Parking wasnt a problem at all (most movies only last less than 2hours now a days anyway). The movie house was very clean and right after the film ended there was maintenance staff ready to clean after the patrons had left. I give this movie house an A+.

.Definitely a clean place and they also have tray in their seats and the seats are also has heating!!! Anyways the service is mediocre people seem not happy with their job but the place is beautiful.Update (2019 5-25)Amazing how people treat this place. Seriously?

Im a year or two behind but the new seat upgrade really makes this experience worth while. The place is clean and reserved seating makes the experience that much more enjoyable.

Great experience considering these times of COVID.

Very comfy seats and large screens in quite small rooms.

Excellent staff and grade A service. Well maintained theater.

Tip: Park at the near by parking structure. It only costs about two dollars to get enough time for a quick dinner and a movie. Make sure you have exact change as they only accept coins and one dollar bills. The machine does not give out change, so prepare accordingly.

Good theater. I was impressed with a customer said they needed someone on another register and then it happened. Dirty but maybe thats kind of normal for the food area.... Movie theater was comfy and clean from what I could see .

Plenty of leg room. Tray for food. Leather chairs. Options for heated chair. Did not realize how amazing the seating is until we went to San Bruno Movies yesterday, which my 15 year old appropriately called, an adventure to the past.

Excellent location and their staffs were kind. Better grab some tickets earlier to have the front row seat. Bathrooms were clean and was always had the things needed. Seats were comfy too.

I love the customer service at the concession counter. Everyone makes their best impression. Please bring the arcade back.

Seating there is the best! Just need to get tickets early enough not to get stuck in the front row. Only downside hence the 4/5 is that it seems every time Im here I need to let the staff know that many of the bathrooms are out of everything! They are very responsive, they just dont seem to be keeping great tabs on it themselves.

Theater was awesome but, parking was somewhat of a challenge! We finally found a spot in a nearby parking garage. So...if you want to be on time get there early so you can find a spot to park. Otherwise it was an all around great theater.

Wine & lattes available. Pizza hut pizzas from snack bar. Usual overpriced snacks. Comfy easy chair seats with student desk tray and cupholder a highlight. San Mateo parking garages have 3 hour limit, so unfriendly to moviegoers. Staff courteous.

Easy parking. Staffs were nice and helpful. Clean bathroom and well-maintained. Comfy seats and good sound system too.

The snacks are really good. The seats are super comfortable and amazing. Highly recommend this theater

New seats .. I havent been since they put the new seats with the desk that swing out.. brused my elbow on it when I was getting out of the seat . Also if I moved a little I would hit the button the seats are smaller and closer to other seats compared to other theaters.. Also the bathrooms werent super swept. .and some one spilled a lot of pop corn it was all over.. yall dont have better and quicker sweeper brooms.. 2 stars cause my elbow is red and blue.

Nice cinema, nice seating. Good cinema

The lounge chairs here just cannot be beat. Although I have 6 other theaters closer to my house I will still drive here just to enjoy the comfort. Also, since seats are assigned I dont have to worry about being late and having bad seats.

Love this therater with two parking lots that are free and resturants next to them.

I really enjoy the new seats, they make the experience more enjoyable. Other than that its a fairly standard movie theater. Although it is smaller than most of the other chain places. The service is just fine and the prices of the food was the typical high prices of a movie theater. Overall a fairly standard movie theater with the addition of nice new seats.

Seating is comfy and they even have little tables on your seats and only location Ive found that has jalapeno hot dogs. Nice place to go, but screens are small, like pretty small in most rooms. I always check my movie online first to see how many seats for that movie. The more seats, the bigger the screen.

It was my first time in the theater and everyone was very attentive and helpful. Parking wasnt a problem at all (most movies only last less than 2hours now a days anyway). The movie house was very clean and right after the film ended there was maintenance staff ready to clean after the patrons had left. I give this movie house an A+.

It’s ashamed they don’t allow any backpacks and there’s no place to store them! Good thing they refunded my ticket but it was still a disappointment. Nevertheless, a cheap place to catch a movie! Can’t go wrong for $6.50+$1.70 on a Tuesday

It was an amazing experience for me and my friends. It may be just some simple movie theater chairs, and a regular plus size screen but it’s a good way to get out of the house and do something with your family. The food was a little overpriced but not to the point where no one can handle it.

The seats were to die for. So comfy and relaxing. Cant wait to come back.

Cool place

It was amazing yummy popcorn and icys and drinks food candy heated seats definitely come to this place

Convenient walk, new(ish) seating

Great movie theater. Might be biased since Im from bay area, and our theaters sucks and are ancient.Nice, clean, reclining chairs with lumbar support! And three heat settings omg! Only wish the seats had a table. Thats all theyre missing!Staff was nice and cool. Would come here again!

This place is definitely my go to theater it has everything from plush reclining chairs to a vast array of foods. Great sound systems and they have a nice staff.

Luxury loungers!! Smaller than the location in Redwood City but nice. Located in the heart of DT Sam Mateo; so, lots to eat before and/or after movie

Its fine. They do upgrade the rooms once in a while which is nice.

Love coming to this theatre. They serve beer on draft here. Its always a little messy though

I remember the first time I saw this place, I was sure it would only have black and white movies. Well, it is a modern movie theater, even has 3D. Not that its fancy by any standard today, but I was just so sure it wouldnt have it from looking at it from the outside. But considering San Mateo is pretty laid back in general, despite of the fact that its becoming another startup hotbed, I suppose it makes sense.

Great customer service, reclining chairs were comfortable.

Nice theater. Small theaters. Service at 10pm was a little slow because the staff was minimal & the person serving us seemed to be new & inefficient.

Not easy to park around the place, but we like the extra large seats, they are very confortables. Not to crowded in the morning, early birds pay less!

Nice big recliner seat, good personal space, great theater.

Update: Theyve renovated some. Screens are still a little small, but theyve upgraded some screens to include loungers. There was a noticeable tear or stain on the screen I went to today. Although I prefer the theaters of neighboring cities, I at least consider it a viewing option. Ive gone twice this year which equals the amount of times Id been to this theater since moving here in 2004. Its a step in the right direction.Old review:Honestly, this is the closest theater to me by miles and I love movies. This theater is in bad need of renovation. Im not going to complain about high school employees or the seats. Its just not comparable to newer theaters screen size, comfort or sound. As entertainment choices and movie prices have grown, theaters need to offer an experience you cant come close to replicating at home. Cant say that some of their smaller screens fits this bill. San Mateo deserves a nicer theater.

Theater seats were comfortable, picture was clear and the sound was well balanced. Lots of places to eat in the area for after.

Nice location. Good seats. Screen could be better. Parking is a little difficult to find.

I want to rate the theater higher as I like the assigned seats and the recliners, the theaters are clean, the sound is good, everything theater-wise is great. But the people going to the movie are ruining it for me, talking as if they were in their living room, having conversations at full volume, yelling to each other over the loud parts of the movie. The incessant cell phone use. Addicts who cant put the tech down for a measley two hours and pay attention to the movie they just paid $13.50 to see. The last movie I went to, the person next to me checked his phone every 1 to 2 minutes and then pulled his t-shirt over his head to read his phone. I finally leaned over and asked him of he was a doctor or worked for the president. Was the country under attack and only he could save us all? The management shrugs and doesnt do anything to police bad behavior. If you are aiming at a luxury movie experience you need to enforce basic standards of decorum which wont happen with kids paid minimum wage and managers who dont care.I go to this theater as little as possible because the audience is so poorly behaved. Put down your phones and be present!

It was a great experience . the movie, the movie, the special effects ; the sounds, hh .. Wow .

Clean and comfortable. Lots of great restaurants, shops and bars within walking distance.

Number one award-winning Messiest place in San mateo, I dont recommend

A very nice, clean movies theatre.

Great customer service and maintenance. I have sat in a broken recliner before, but overall a great experience.

Wonderful seats, wide isles.Definately best theatre and next to restaurants.

Comfortable theatre recliner seats and swing out tables for snacks and drinks. Cozy feel. Parking can get very busy however.

Has luxury loungers in many screens. Right in the middle of downtown San Mateo which is awesome. The snack shop at the front has usual stuff found in most theaters. Not hard to navigate given there are only 12 screens. One of problems for movie goers in noon or evening would be parking. Just make sure to look around.

Super nice theatre..a little outdated as you walk in but their lounge chairs in the amphitheatre are awesome!!!..they have Starbucks coffee.. so very cool.. baristas are very friendly and its location is close to anything else you may wanna do after the movie is over.

Very comfy seats and just generally a good viewing experience

FIrst they don’t allow bags to be in the theater, and they did not make the sign obvious enough for people to know, and they don’t even have a place to hold your bag. The seats are not so clean and there are often trash on the floor which me and my friends always stepped on it. All of the items are overpriced and not in good quality.

30 minutes of commercials before movie previews and more commercials during previews. Awful experience. Almost left before movie started.

Best seats (like business class with heating option added) and great sound. Never overcrowded. Great cinema!

Staff Eden is amazing, I asked her where I can store my food since i was not allowed bring togo box into theater. She said, the TRASH can. that’s very polite. Thank you for your answer, Eden.

Great seats and the sound is too

Seating was comfortable, ergonomics of the recliner was perfect, other Cinemark theaters should also have these

Love this place. I have been here for film screening especially animated movies. I would highly recommend this place. Thumbs up. Seats are pretty comfortable and projection is fine. Popcorns and shakes are good. There should be more food variety at reasonable price.

Obviously they have a no-bag policy that cannot be found on the ticket or outside the cinema. If you ask whether they can store the bag for you, you will be told ‘you can request a refund’ because they had this ridiculous policy hiding in ‘privacy terms’ for a year and new customers aren’t valued.

It was pretty nice. I love Century theaters!

Comfortable, good place to see a movie. Only complaint is that there are not always enough show times for popular movies, so if you dont buy your tickets far enough in advance, youre out of luck or can only get individual seats (so if you go with a friend or a date, you might not get to sit together--not good.. ).

Went with a good friend, got the popcorn and soda, sat in the luxurious seats when the movie started. A few minutes into it I was distracted by what I thought was new kindled lust for my friend. Turn out that it was only the heated seats nobody told me about.

The place made us waste our money on boba forcing us to throw it away and make us spend our money on over priced food. i paid $9 on small pack of sour patch and a water. the rude workers were being ageist because we were younger children thinking we were going to sneak in food after we threw it away and told them that. Also my chair was partially broken.

They have the best reclining and heated seats!! A must-have for the perfect theatre experience!!! Dont compromise and go to your average plain-cushion seat. Go to Century 12 San Mateo and relax in full-body faux-leather reclining and feet-propping seats that make your movie experience worth it!

Staff were really friendly and helpful. Im British and in comparison to the cinemas Im used to, this was brilliant! Adverts lasted about 20 minutes (about 40 in the UK!).Seats were very comfy and offered plenty of leg room, plus they were recliners.Wasnt too loud which Ive found the UK cinemas to be.Could have walked back in and watched another film!Parked at a multi storey 2 minute walk away, 50c per hour. We put in 4 hours but only needed 3 in the end.

Great new lux seats that recline and heat! Perfect to sit in ANY location now! Popcorn checkout line is super slow later in the evening, so leave LOTS of extra time for it. Customer service was stellar after a Not-perfect attempt to go to a late show. I was super impressed. The reason for only 4 stars was that the auditorium for the make/up late show had not been cleaned, and it had garbage ALL over the seats and floor near my chosen seat. The cozy couple in fact sat in my seat because they didn’t want to clean up the mess that was theirs... frustrating for all of us...Try the great seats ️

We always like Century. The recliner seats are the best. Screen and sound were good. Food is pricey, but arent all cinemas.

Great facilities and extremely comfortable seats in the theater; would definitely recommend going here to watch movies. The only reason I had to deduct 2 stars from my rating was an incredibly annoying cashier I was forced to deal with while getting my concessions. I was only buying 2 icees, yet the cashier that accepted cards charged me with the popcorn of the customers behind me as well. I was confused at first so I went to the cash cashier to pay instead, where I realized the blunder the card cashier had made. When I went back to pay with my card, the cashier simply stated they couldn’t help me and left their post, so I was forced to pay with cash at the end. Very irritating.

We came in and bought one glass of beer, one glass of wine and a medium popcorn. I came back 45 minutes later for another glass of wine and was “cut off.” All I said was, “can you help me?” Id like another glass of Sauvignon blanc and if you can pour it in the same glass, that would be great. Thank you!” She scanned my ID, and then told me that I’ve already purchased 3 beverages and that I’m cut off. But was happy to provide me with a free soft drink. Like I was hammered after my first glass of wine. My husband and I were on our first date since having our baby girl who’s now a year old. The employee called over Carlos, the manager. I asked Carlos why I’ve been cut off. Carlos never told me of their alcohol policy. That’s all he kept telling me, “I don’t know, you’ve been cut off.” He couldn’t explain why and simply walked away from me. I asked another employee to call the general manager, Muhammed. And he refunded our tickets, beer, wine and popcorn. But our night was already sour and ruined. He did the bare minimum to rectify the situation. A simple, I’m sorry, there’s no reason you should have been cut off would have fixed the situation. Here’s a glass of wine. This establishment knows nothing about about customer service. Way to ruin a new Mother’s first night out.

Cinemas themselves are ok with decent quality facilities. What makes it tough is the almost non-existent parking that means you have to arrive an hour before the movie to be able to spend 40 minutes waiting for a spot to come up that you can steal.This is important because other cinemas have same or better quality facilities but you can show you 5 minutes before movie start and have a relaxing movie - thats not the case at San Mateo unfortunately.Will go to other cinemas in the area next time.

Sound quality not that great, but comfortable chairs and easy access

They really comfy seats that can tilt back.

Love the reclining chairs great spot for a family movie date.

Century San Mateo just upped its game!! Was pleasantly surprised to see amazing heated recliner seats during our recent visit of watching Jurrasic Park. The movie wasnt great but the seats were totally worth it. While seated in the reclined position, we couldnt see anyone seated in front of us. This made the movie experience very personal and awesome!

A renovated theater with stadium seating outfitted with new reclining and heated seats. It is nice to be able to reserve the seats ahead of time. Parking on street or nearby garage is $0.75 per hour. Thumbs up!

Alright theatre the seats work well. Free parking in the parking lot on Sunday.

Excellent seats big wide with swivel table top. Only problem is the train runs right next to the theatre so you get the noise/rumble of the train. Otherwise I would have given a 5 star. Parking garage less than one block and free after 6 p.m. Many GOOD restaurants within complex and within one/two blocks.

I love this theatre!!!!! This is one of the best places to go in my opinion to watch all the new movies. I have gone to this theatre since I was 9!!!

Relaxing recliner seats.. A clean and neat place that I often visit. I like the courteous staff too..! Dont have a reason to complain.

The seats are really comfortable but buying tickets is a slow process there, better to just buy online I think.

Great theater in downtown San Mateo. Reservable seating that are gigantic easy chairs with great if you want it. Good picture and sound. Full snack bar. Popcorn is freshly made with what appears to be clarifed butter. Parking in city garage across the street with elevators. Free parking after six.

Nice with parking garage across from theater

Ive been coming here since it opened while I was in middle school! Although, small it is very clean and everyone who works here smiles and is very nice and helpful. This location is very safe and there is plenty of things to do! Very nice to place to take family and friends. Enjoy =]

Very Cool and Very Nice Place to Catch a Movie! And I COULDNT BELIEVE it The SEATS Had HEATERS IN THEM AND TO TOP THAT OFFI HIT A BUTTON ON MY RIGHT SIDE OF MY SEAT AND OH MYIT RECLINED SO SMOOTHLY I DIDNT FINISH THE MOVIE BECAUSE I WOKE UP WHEN IT WAS OVERBUT GUESS WHAT?!!YEP!!! I WENT BACK THE VERY NEXT DAY AND ENJOYED MY TOTAL STAR WARS MOVIE AND IT WAS AWESOME!!INDEED GO THERE FOR A MOVIE

Clean theater, comfortable chairs.

Luxury seating is great but make sure you get tickets weeks before for any good movie on opening weekend. Seating is limited

Love this local high end cineplex. Luxury reserved seats and high end sound!

Seat warmers and reclining seats were great

I havent seen a movie in the USA for quite a while. Theatres have improved a lot. We really enjoyed the comfy reclining seats and the video and audio were good too.

Go to cinopolis at Hillsdale

A full 30 minutes of ads plus previews, past the official start time, is way too much. Im talking about obnoxious commercials, not just previews.

Its perfect location

Our go to lounge theatre in the area. Very clean and has wide variety of snacks.

Those seats were amazing!

Pretty comfy, almost as amazing the mountain view theater. Almost. Leather seats have trays with cup holders that recline partially and are headed. Theater is cold so you rather want the heating.