The manager is so awesome at this store. She went out of her way to help me attain a rare item I wanted in the most busiest of store hours! Always a great experience shopping here!
Store is always clean. Friendly employees. No complaints there.My only complaint is that mid October and it seems Christmas has taken over. Only a small fraction of Halloween was left and a smidgen of Fall when I visited Oct 14. Like..I know we just want this crazy year to be over with but dang.
Very clean, very nice. All employees with whom I have interacted have been kind and helpful.
Ordered a customized picture frame. Desiree was very creative thoughtful and patient. Thank you very much Desiree
GOOD work framing picture, check out was not so good.
I adore shopping here! Huge sale but not on everything. Theyre having a sale on store fixtures, yes the stores. I asked the cashier when I was checking out if they were closing, she said why do you ask that. Uhm cause your shelves are bare and youre selling fixtures! Still got some great deals!
Its a good store. Christmas stuff is in.
I like Michaels because the stores have a wide variety of art supplies, and the staff will go the extra mile to help you achieve your goals as long as those goals are not nefarious.
Was very organized, clean and cashiers were friendly.
We had a young lady named Sheila(sp). What a polite, helpful young lady. Give her a raise.
Always nice and clean fun stuff too found a beautiful frame I needed
It was ok. I cant find most of the thing I want to get because the section that they manage. I think a little bit unorganized but overall the products is ok, store is clean. I guess maybe from COVID-19 so they must be under staff.
A little pricey unless you have coupons or sale items. Nice selection.
A little pricey but great selections
The people working here are friendly and more importantly know the store so they can send you to exactly the aisle you are looking for. Kudos.
Tarah made my shopping experience absolutely pleasant! She is very knowledgeable and kind hearted. Please don’t loose her. Will come back to this location for future purchases
Well stocked. Good staff
I like it here. It can be very high in cost. I use coupons, shop when certain things are on sale and clearance. Download the app! Its very useful.
Lady at counter was very nice and helpful.
Great sales, lots of Halloween stuff!
Loved it, lots of arts and crafts ideas.
Always enjoy Michaels. Such a crafty store! Lately I find that what I am looking for seems to be very limited in choices or not carrying it any longer. Sometimes it is an enjoyable shopping experience & sometimes its frustrating because you know the item USED to be in stock there. Whatever you need for crafting, glueing, carding or nicknacks arrangements & all crafting repaires...try Michaels, its worth a look.
Needs more jewelry supplies
Placed an order online and still had to wait in the checkout line as if I was making an in storepurchase for 21 minutes. It’s pointless to do an online order for conveniency. Next time I’ll ship to home and hope the item doesn’t come broken like it did last time.
I love Michaels, but they hardly ever have the large epoxy resin, they did in Deerfield Beach which they closed
Priced high. Aisles are small-enough for ADA sized wheelchair. Lighting stinks inside. Scrapbooking section rapidly decreasing. Yarn section better at other nearby craft stores. Checkout lines can be long.
Michaels: The one stop craft shop. Always have what im looking for.
Good selecrion
I wanted to start a new hobby of painting. The staff was so helpful getting me the supplies I needed since I didnt know what I was looking for!
Love this store. Great sales always. Their home decor section is really nice!I recently purchased a Cricut and Michaels has lots of great accessories and vinyls!
LOVE THE STORE, BUT **ALWAYS** HAVE TO WAIT VERY LONG IN LINE. NEED TO STAFF MORE CASHIERS.
Just had a piece of art framed here . Connie in the framing department is awesome . She is amazing at what she does, and extremely friendly, patient and understanding.. Thanks again Connie, you are an asset to the store !
This must be an especially busy location, because it is sometimes messy and under stocked.
Went to frame a picture, the associate was super nice and helpful. Cant wait to get my picture back in about a week. He automatically put the discount in without me having to ask. :)
Great sales.
As a fellow retail employee I understand how we can be overwhelmed with tasks and things to do, but I did just feel underwhelmed with the amount of help I received. It might just be that its such a large store and its easy to lose employees in such a large place. Its just a little annoying to scrounge for help and have to leave to another part of the store to get help. Maybe invest in help buttons? Typically I love Michaels, this is my only complaint !!
Sales reps are exceptional! They can help with ideas, (your visions) Very polite, ready to help. They know where everything is located. I will be back, even though its a bit of a drive. Enjoyed shopping at Michaels!
I like the store inventory
I go here for yarn sometimes. They take competitors coupons. Its fine
Lots of variety for arts and crafts. Some really awesome christmas deals and sales!
Love this place! They also have a great arts and crafts class for kids!
So much to choose from everyone was extremely polite
Tarah at Wellington location rocks, always smiling or instigating a positive response from me...
Disappointed about the yarn alot of disorder, non of the prices right. A real headache.
I shopped in there before also very nice and associates very helpful
Poorly managed. Line out the door with 2 cashiers. Some guy worker in green shirt walking around store barefooted says he can’t log into the computer and there are no other workers trained on cash register. What a joke. They making tons of money yet can’t hire enough cashiers to work on a Friday night. Go to Hobby Lobby instead.
Very nice employees
Nice staff. Have what we need and then found what I was looking for and did not have to go online to get any of my stuff. They had a huge section of what I was looking for. And at a fair price.
The one on 441 street is too expensive and the staff were rude, I need 15 centerpiece but they only have 5 and one lady told me that is what they have and she did not help me at all... not recommend it
Always has what I need
Lots of great merchandise
Love shopping at MichaelsStaff is always friendly and helpful with my projects.
Nice jewelry making department. Kids crafts galore. Many birthday presents bought here. Go online & print discount coupons before you go!
Very busy, lots of empty shelves, not enough staff. Great coupons...need Better staffing to ensure customer service.
I have never been so disappointed in a store and a manager, Christina. This weekend my 5 year old says “Mommy, look what I found.” It was a $100 bill. The cashier quickly took it and called Christina to put it in the safe. Not ONE thank you or good job. I told my son that the owner will be looking for it. He says “what if they aren’t?” Christina’s reply was company policy is it goes to the store. He was sad and confused as to why the store would get it. I was disappointed that the employees had a perfect moment to make a little boy feel good about doing the right thing. When I commented that they didn’t say thank you or good job, their response ...that’s the parents job. Not ours. Needless to say I am EXTREMELY disappointed in the cold, rude way they responded to the situation. And, yes of course I made sure he knew what a good deed he had done. I plan to frequent this store as little as possible and get what I need at Target and Hobby Lobby. Definitely not impressed with Christina or her cashier.
I love this place! They had the black stones i needed and they were 50% off!
Who doesn’t like Michael’s they have everything you can possibly think of to make your next craft
This place has so many crafting and decor items. Can be pricey so make sure to use a coupon.
Liked the old store better. They are always out a lot of what Im looking for.
Store very nice and clean. Customer service was great.
Never has what you need. Long lines at checkout. No thanks
Good selection of the items we generally purchase.
Great door buster specials!However, staff were hard to locate and not very willing to help.Been to other stores, and different story!
I like Michaels. The shelves are stocked with nice things. There is no rush to leave the store. Lots of things that u can use to create beautuful gifts.
What a fantastic store. Awesome.
They are great
Great store, good selection too.
Worse customer service ever, I just left Over $500 worth in merchandise as the lady was not able to complete my transaction, she only said “we are about to close and we may not be able to sell you the merchandise” thank you as I went to a different store and get the same article for a better price... don’t recommend Michael’s Wellington but Joann Fabrics
*** CLEAN STORE & FRIENDLY STAFF***This store is welcoming and friendly. They have tons of arts and crafts, but unfortunately, they did not have what I was looking for that day.To their credit, neither did any other stores. I ended up having to order online. However, I will be back to Michael’s soon. Love their jewelry section in the front.I RECOMMEND THIS STORE. 4 stars!
I was able to find all the art supplies I needed.
To me, Michaels is truly one of a handful of stores that I would call inspiring. They have everything you may need for a Diy home or school project. In addition their pricing is fairly cheap. Their plain shirts for custom printing were between $2-$3 per shirt. Whereas a printer would charge upwards of $5 for the exact same brand.
Wasnt that bad of a place! The employees were incredibly helpful, they always let me know about the latest deals and coupons!
I love this place! They have great deals on craft supplies. I always wait for sales or bring in coupons. The staff is nice and friendly too.
Easy to buy online and pick upHas items I needFriendly Staff
Very nice, clean store, they’re always stocked well. Staff is moderately friendly. Overall, a good shopping experience
Amanda was incredible, we couldnt find a dishwasher safe glue for glass and she went above and beyond to help meanwhile helping other costumers that approached her, and with the holidays its insanely packed. Her multitasking and knowledge was 10/10.
Couldnt find what I was looking for & couldnt find an employee to help me. Fortunately someone else had found it & left it lying on an unrelated shelf which I found. At checkout, although I had a coupon on my phone, I was asked for my phone number (I already get email coupons & said so) & the my email (told her again I already get them) but she just had to look it to make sure it was there correctly. and the line kept getting longer...
I love this place! They have everything. From just art supplies to cake and cookie making supplies to stuff to build a terrarium. I have gotten everyone I take here addicted. Great place to find decorations for parties and holidays. Plus great glass products. And they always have coupons.
On Saturday May 8, I went to this store looking for some paints. Took some Liquitex BASICS that had a sign “4 for $10” and some other stuff. When paying, I saw that they were charging me $4.99 each. I told the young man at the register about the sing by the paints and he made a call to check on the price. When done, he told me that the sale was on the brand next to the ones I took. I left the merchandise and paid for the rest. I went back to the isle where these items are and for my surprise, the sign was gone. I look for and associate and asked to speak with a manager. The manager was the same man that helped me at the register. I expressed my frustration about them taking the sign off right when he made the call and told him that it was false advertisement. In a very condescending manner he told me “Well if you want them you can buy them as they are”. Thank you Mr. Austin, for your courtesy. I went to HobbyLoby and paid much less at regular price. Here is a picture of the isle after they took the sign off where you can still see the clip that was holding it.
Difficult to find prices on many items. I find myself having to constantly monitor the check out process to make sure I’m paying what I thought the price was suppose to be. Most of the time the cashiers and floor clerks are helpful but sometimes I have had some very rude interactions. I left about $300 in the basket and walked out swearing I would never set foot in the store again. I lied to myself! I do still go in especially for kid things but if I can buy things at Everything Scrapbook Stamps store I go there. I prefer to support independent stores and find they support me.
They always have what im looking for. Staff is friendly and knowledgeable about crafting.
Cant be badd same name is me
Slow customer service uugh!
Nice store, friendly personnel, but too long in line with one cashier.
Great store and staff. Check your coupons before heading in - so many bargains. I always buy great items I didnt even go there for!
As always this Michaels store never ceases to impress me. The selection and variety of goods is a never-ending source of inspiration.
So much fun to meander here. Best holiday decor too !
Great selection. Good service.
The staff is super friendly
I have always loved Michaels until today when I tried to purchase some items for my Cricut machine and was told that I cant use this coupon because they dont discount Cricut items. I explained that all the other coupons I have received from them clearly state that on them and that is why I have never tried to use them for Cricut items but this coupon clearly states what it is not good for and it does not state that Crilcut items are not included. They refused to honor it and were not very nice about it. I failed to mention that I have spent over $250 in that store in less than 2 weeks. I guess I will start going to Hobby Lobby or JoAnns which is only less than 2 miles from their store.
Nice selection of holiday decor, and you will find items here that the other stores dont have.
I brought a painting of canvas to put a frame and after more than 10 working days they give me my picture with the stained corners, it is a Christmas gift and to change the frame (free) they need 10 working days more! the manager can only give me 10% discount for the stained frame, it seems irresponsible on behalf of the store staff and it makes me annoyed not to be able to deliver my gift at Christmas.
As long as my wife has a shopping list, its cool. Without one...oof my card!
This Michaels is well organized.
Great customer service. Good sales.