Really good experience today. Lines were long as expected, customers were friendly and respectful. Not much staff on the floor but, they were knowledgeable and helpful.

Ya gotta love a craft store when it has all the crafting supplies you need to start or finish all those things that your making. They even have classes just ask.

Michaels had an excellent employee(Howa4d) who retired apparently. My framing experience was not up to my prior visit. One the employees determined I was not going to use a custom frame so she basically left me to figure it out myself which I did however I could have used assistance for oprion, colors etc.

Good assortment of craft supplies. Excellent COVID-19 precautions. Selection of frames would benefit from a few more wood or wood look items.

Great customer service when I found someone to help, but finding someone took a while. I also feel like their seasonal items are a little pricey

Love this store. Just wish there was more silky realistic flowers to choose from. Theres always the cheaper fake looking flowers. I know the silky realistic ones cost more, but those are the most beautiful and the ones I am looking for. Its nice to be able to get them from Michaels.

THEY SOLD ME A RETURNED CIRCUT JOY THAT THEY NEVER EVEN CHECKED TO MAKE SURE THE PIECES WERE THERE. Just ordered a brand new cricut joy so excited to make projects tonight with my sister while I am in town and when I opened my box the power adapter was missing the cord to plug into the wall, and my mini project that comes with the system was already opened as the open me sticker was already peeled. I would never recommend this location.

I love Michaels! Always a good deal to find, and dont forget coupons!! Lol

Its been my go to art and craft supply store for a while now. With AC Moore gone and the local shops closed down I dont really have a choice though.Most of the time I go in I can find what Im looking for. Lately the store has been looking a bit picked over, but given the current state of things its not their fault.Advice... Dont shop here unless you have a coupon or what youre looking for is on sale. Otherwise they are overpriced compared to other retailers.

Great selection. The store is neat and organized.

Nice store found what I was looking for fairly easy

Always have what I need at a great price and the staff is friendly.

Smaller selection than other michaels also put of stock on a lot

Michaels has the best floral dept. Over all I feel their product quailty and prices beat out their competition hands down. Its a great store. Employees are helpful and happy! Definitely a plus!

We stopped here to pick up art supplies for a teenager. The associate was friendly and helpful. The selection was reasonable. The associate also took the time to look and see if additional items would be in stock with their next shipment. The lines were crazy long, but it was holiday season.

Very little Christmas supplies

Just restocked everything and huge price cuts due to being shut down for so long with the pandemic. Employees can help you find products they dont have at sister stores and help find coupons as well for you if you ask. Has everything for your home projects.

Lots of crafts of all types, can easily find a random craft youll enjoy to make with the family or friend

I always find everything I need. Great picture framing services.

I walked the entire site twice and couldnt find an associate to help me. I finally went to the custom frame department and the young lady not only suggested items but also helped me find each item for my project. During our time walking throughout the store, didnt see another associate. I am grateful she took the time away from frames to help me.

Im quite pleased with this Michaels. It is always clean and neat. I can find what I need pretty easily. The employees are always nice. I usually forget my coupon and I tell them at the register, they always give me the discount anyway. I never come out on empty handed when I go to this Michaels.

Great store, great items.

Always find good deals there

Remember to bring your own bags

I went there to get yard to make an afgan. I found what I needed and to my delight it was on sale. It was busy because of the holiday season but the staff was organized and pleasant. I was in and out easily

Store managers and cashiers are helpful, friendly and patient!

I purchased a beautiful 2 foot Christmas tree for my office. I only paid $8.00 for it. I have received multiple compliments. It looks real. All thats missing is the scent of pine.

Vast selection of art supplies

Me and my mother have went to this store on 3 different occasions within the past 3 weeks and received horrible customer service on all 3 occasions. We are doing the floral arrangements and other items for my wedding, have spent hundreds of dollars at this store and since we aren’t finished our crafts, I will be driving to Webster or Pittsford just to avoid employees at this store.

Great craft store

Many crafts, but store was a little picked over and things out of stock.

The employees are always nice. Store is clean and items are always displayed neatly. Only complaint is that Im a yarn person. Not much of a selection for yarn. Mostly the fancy expensive things.

Nice environment to shop in.

Good coupons and convenient to my home.

It has a good selection. The store can feel a bit cramped. Location is next to the mall but doesnt connect with it from inside the store.

I love Michaels! They have fantastic customer service and they always have what I need.

Its a craft store! About 98% of the time you can find exactly what youre looking for. Hopefully they will stick around and not go out of business like the Moore place is doing. Always check online for coupons!

They have a big variety of art supplies and is a great bbn place to go if youre starting out. Some of the items are a little pricey but overall very nice store.

They have a good selection of creating projects and assorted tools to complete your project.

I was there looking for Squishies with my daughter and a worker came specifically to help us and walked us right to them. Great customer service!

Good store for arts and crafts. Many other decorative items too.

Mt Absolute Shopping for Holidays Decor and Everyday Cool... A bit pricey though so Bring your Coupons off internet.

Friendly staff. Place was clean.

Nice store, price range can be very inexpensive. They have lots of sales! And different craft needs.

Love it! If your a crafty person its got a lot of stuff in the store. Us there app and there are coupons too use.

This place is like a wonderland.

I always love trips to Michaels!! Its difficult to go in and get the thing or things you went there for, without getting stuck looking at all the other awesome items they have in this store!! Cheap prices, coupons almost always! Great place to get anything creative or just the tools to help get you there yourself!!

I always love what they have in the stores. I buy my son a bunch of art projects from here.

Always love this store. Its huge and great selection of different items

First time at this store. Seems a bit older building but wonderful goodies as always for a Michaels

Their sales are great, prices arent too high. Awesome selection of everything you need. Rewards member is free. I just started going to Michaels. So far I enjoy making crafts with my son. Coupons, I am not pleased with the free shipping, it is taking too long.

Great layout and lots to choose from. It was very easy to get an associate to help with my needs

Good place to get your baking stuff.

Its great for cheap high quality art supplies. Be sure to check if there is any coupons

Very awesome items. Some are quite pricy but the giant variety and quality more than makes up for it

Good selection of all sorts of craft items. Coupons make for some pretty good deals, particularly when they offer the 40% off one item. If youre looking for craft items for the kids, there are a lot of kits for the little ones at a very low price.

Love this store they always have good discount coupons.

During a remodel took the bathroom mirror in to frame shop had it cut down and framed to match my bedroom furniture. They did a wonderful job.

The ladies are always great!

They always have what I need and always have cons I can use!! Very knowledgeable staff as well.

The store is fine, but they seem to only have one person on the register so checking out take longer than normal.

I made a purchase the other day and the cashier told me that I had to give her my email address to complete the sale. I wound up giving her a dummy email address. If this is really how Michael’s is getting their customer contact info, they are NOT going to get good contacts and I’m definitely not interested in shopping somewhere that forces me to share my contact info... On another note, when I asked for an item I was looking for, the cashier called for help and told me that they didn’t carry the item. Knowing that they should, I wandered the store looking for it. I wound up finding it on my own. Good luck.

Not my favorite Michaels location...ONLY because it isnt one of their biggest stores. The employees are great and the store is always well stocked and organized.

Everyone was very helpful; on of the workers even carried all of my items out to my car for me since I had my baby with me! Great customer service.

I could live here stg! Trying to start my own business and needed this place! One staff member isnt too friendly not sure if shes a manager but its a older naturally blonde woman. Other staff are friendly and welcoming. But remember, they can give discounts so when you get to the register dobt forget to ask what discounts or sales they have going on that day!!

Great coupons!

Has all the craft supplies you could ever need

Nice layout & always clean. I should go there more often as I can almost always find what Im looking for.

I love this store, great selection and set helpful employees.

This location has friendly and knowledgeable staff. They also have a great selection and had all of the sale items in stock.

Was trying to get the 5.00 bag

Love that store I got all my Christmas crafts

Store was filthy and zero staff working on the floor.

Great place for all your craft needs. Always competitive prices.

Friendly service

All my crafting needs in one place, its amazing

Trash boring HAVE TO WAIT HOURS BECSUSE MY MOM TAKE FOREVER ORGANIZE YHIS PLACE NOW

If u are a arts and craft kinda person youll love it

What can I say. Michaels is AWESOME! Its not ALL about arts. There are so many things in the store! They also offer classes, for different types of art. The employees are very knowledgeable, helpful & kind. If you feel creative, but you dont know, what you feel like making; just walk around the store & you will have so many ideas! In fact, youll probably end up wanting to do more than one project! Michaels is amazing!

Love this place. Always having a great sale of some sort

Good price s

The frame dept clerk was a great in picking out the frames for some art I purchased.

I was impressed with the selection. Not as organized as I would have liked but I ended up finding everything on my list for my project and its a big project. Cashier was helpful to get the correct coupons from my phone. Thank you Michaels.

Selection and service are amazing. Quality of some products can be underwhelming in quality especially given the price. For example, they have some beautiful decorative boxes. But honestly, they are paper covered cardboard. Why are they $15 to $30?? Same with some of their home decor. Service is amazing when you can find a staff member. Sometimes that can be hard because in this day and age mall type retail stores run on skeleton crew. All in all, I recommend shopping at Michaels!

Love Michaels ! Great prices and always has everything I need.

Great specials and especially discounts on out of season merchandise WONDERFUL

Nice website

They have so many crafts.I am not crafty by any means, but this store has so many cool items that are already crafted buetifuly you dont need much talent to get motivated to enjoy all the items!

Thought they would have a little more Christmas basics out.

Good place good sale going on

Great craft store everything you need is all in one place

I love MichaelsGreat deals

Michaels craft store is clean as well as organized with a good selection of most arts and crafts supplies. The staff is not overly abundant but you can generally find someone to assist you. Michaels is my first choice most of the time for my arts and crafts needs.

Great price

Friendly and pleasant service. Huge selection of scrapbooking supplies.

Just about the only store in Greece that sells wool sock yarn!

Best place in town to keep my son interested in crafts and to grab art supplies to keep my portfolio to keep growing.

Great sales, lots of new products, got to check it out

I got some killer coupon deals through the app and the staff helped me get the same discount on items I wanted to buy online and pick up in store but the computer inventory said they had none which it turned out that they did.

Woman who helped you was very helpful .Man who I believe was the manager was very helpful to Thank you