The food was good and they were playing good music but our waitress kept forgetting to get back with us with some of our orders like drinks, refills, even a to go box through out the night. She didnt mention that with a party of 6 the tip was automatic so she ended up getting a $50 tip on a 175 bill. They dont give you a paper receipt unless you ask for it. Which is why we didnt see the added tip until after we gave her the added tip.Apparently, after we walked out, my daughter and her girlfriend went back in because they had such a good time and they wanted to continue having a good time. There was some other patrons that started giving them a hard time and calling security on them. The security kept harassing them and taking the word of the other patrons. The security guy could easily have stood back and seen that it was the other patrons giving the girls a hard time. The security guy ended up kicking my daughter and her girlfriend out! Before they left they talked to the manager and let him know what just happened to them. He apologized profusely and told them they could stay but by that time the feeling was gone. They just wanted the manager to know what their first experience at his restaurant was.It was a good time but some of the workers need a refresher course on customer service no matter who they are what they stand for.
Boy, was this food delicious!! I highly enjoyed my flatbread and was sad when it was all gone. My husband said his the patty of the burger wasn’t as flavorful as he expected it to be and for having jalapeños on it, it wasn’t as spicy either. The onion rings were very good. Our waitress was attentive and friendly. The atmosphere was sports bar, but a small sports bar. It wasn’t as large as we were expecting, which was kind of a surprise. We were very happy with our experience here and would come back again.
Our first trip here was amazing so we came back for Sunday Football. It was a fun experience. I thought it was a little pricey. Would like to see some better specials during Football games. Staff was very friendly.
I ordered the spicy hamburger and MAN! The food was spot on. Fast service and great food (and amount of food too) for your $! I would suggest eating here again for sure.
What a awesome place ! I have been here a few times over the past year & the food is some of the best I have had along with the customer service & prices $$. They have one of the best LEDvideowalls in the NorthWest Valley to watch Sports events. I had a small party watching the Daytona CokeZero NASCAR race last night great time. The best part too is easy parking front, side or rear even when they are busy. I highly recommend trying their Grilled Salmon or Pulled Pork Sandwiches two of my favorites.
The wife and I received a coupon invite from Lookout Tavern as we are new to the area. We decided to check it out last night, Saturday. Great service we had from our waitress Melissa - a very beautiful young lady. She was very attentive and we appreciated it. We tried the burgers and they were awesome. We will definitely eat here again.
Ordered take out and curbside pick up. No one answered phone so had to go inside. Asked for medium rare burger it was more like medium to well done, fries undercooked. The food is not bad and I would be willing to give them another shot. However the staff wasnt overly friendly...service i got was not worth the 18 % tip given (online).
The apps here are great. Nicely spaced outdoor seating, Plexi dividers between tables and bar stools. Very friendly staff, happy hour prices, perfect.
I dont know who owns this bar but I would watch your staff. Our service was not bad, however in my time of being here I have seen a bartender pocket cash (tips) and pretend to put it in the tip jar. I have seen a bartender drop a white claw and serve it after half of the drink foamed over the top. After that the same bartender dropped a Modelo, which I remind you is in a glass bottle, and put it back into the fridge along with the other Modelo’s without ever checking to see if the glass is broken. With covid being a huge factor in if a bar is open or not and a lawsuit possibly being filed, I would keep a close eye.
My first time trying this place out, I was super impressed at first, It is AZ not the East Coast. They brought the great customer service from the waitress, ok music, and shockingly the security gave excellent customer service too! They made me feel safe, and answered my questions even though it’s not their job, they were happy to help.I was ready to give a 5 star rating up until the minute I politely asked the DJ to switch it up sometimes. Playing rap 10 songs in a row was getting a bit much and driving a few parties to leave. Don’t get me wrong I like all kinds of music including some rap, but just not 10 songs in a row lol.Anyways when I politely asked the DJ to switch it up please, he gave me the nastiest look, as if he wanted to kill me, super crazy! Such a shame, so it’s a 2 star from me. The rest of the staff though was great!
Place was not packed for a Friday at 1 pm. Got in here with no wait in line. Bf and I got coffee, a latte, pancakes, eggs, Canadian ham. But I have to admit, its pretty pricey. Our bill was about 45$ and honestly I dont think Ill come back. Service was great, waiter was attentive, but just the price is a turnoff. Id rather make breakfast at home which I already do.
Came here to watch a football game. Great food, great drink prices, and its just a very cool and fun atmosphere. There are so many TVs
Tavern is always fun to come to.Service is always great. The heart and soul of the place is the busser Dusty/ Dustin. He is so hard working and he always make sure to ask if we are okay. He picks up dishes and brings us anything we need. He needs a promotion.
Dont worry if its busy, it is worth the wait. bring your appetite because portions are filling. i can see why they have a lot of positive reviews.
Great place to hang out on Sunday for football...ESPECIALLY if youre a Steelers fan!! Great crowd!!
PS it was not resolved. Was tired of fighting about it with the person handling the bill. We still ended up paying for doubles we didnt get.I ordered a tall drink.. normal drink, with more soda, but apparently they like to charge you for doubles instead. I wasnt trying to get more alcohol for free.. i wanted a drink that wasnt too strong, which is what i got. Only to be charged for a double... i have never seen a bar do this... automatically charge double for a tall???? Makes no sense. Check your bill, especially if youre in a large group.
OK, was the worst service, slow. Even sat at bar with hopes of fast service. Had to Flag down bartender.Covid - well we went in with 4 people, we were told to separate at the bar, so we did. regulars showed up and moved the chairs to sit next to each other, when we asked, we were given some excuse about 3 of them and 4 of us. I call BS.Food, they burnt a flat bread pizza. REALLY .. come on, my 12 year old can cook one.Timely, nope, not even, They probably forgot about it, that is why is was burnt.This place WAS great, now run by good ole buddies . what happened?Parking, Handicapped is on the other side of building, no where near front door, how can they get away with that.Hope you make it during this pandemic, but if you dont. No big loss
The food at Lookout Tavern is so delicious! I’ve had there Cobb salad, wings, and a burger there and my husband and I have been impressed the 4 times we’ve been there. Really nice ambience and very friendly staff with fast service.
Ordered food from GrubHub and it was nothing but salt. I got the cheese curds and garlic parm wings and both were pure sodium. Wings had a good texture but I just cant get over the saltiness. The cheese curds are also not worth 10 bucks whatsoever. The curds at culvers are premium compared to the ones here. No crisp and salty coating. Not worth the price for what I got.
They were practicing social distancing and had some basic regulations clearly posted. Though I had my own mask, I noticed they had some outside at the door for those that may not, which I thought was an nice extra step! Sadly, I think there was only the one waitress (she was visibly stressed and short), and they appeared to be very busy with patrons as well as pick up orders. We werent quite ready to order the first time she came around, but then visits were far between. Service (including getting a drink) was very slow, but our food was still delicious! Id definitely go here again maybe after all this craziness has died down, but Id certainly order food for pickup or delivery any time!!
Great service. Food is great and prices are pretty good
Good service, good food (we had the Rueben & Philly), lots of tvs, sports galore, great beer selection, too. Appreciate the plexiglass partitions that provide protection but also allows for more privacy with conversations
Wow. What a terrible experience. We go to lookout at least once a month. We love it here in fact. Now, I hope you go out of business. We ordered food online and said it would be ready at 840. We were told the kitchen is busy with all their inside guests and they will call us when it’s ready. 35 minutes later, our food is ready. We get home, and this is the $5.50 side salad we get?! What is this? Fries are ice cold, needed to be microwaved for over a minute. Wings were not even close to what they have been, and to top it off, when I called the manager to rightfully so complain, he said “it’s a simple salad. Nothing special.” The conversation ended by him hanging up on us. We live right down the street, and I promise we will never, ever be back.
Good place for a relaxed time. Easy going, good place to watch a game or hangout with friends after work. Weekend nights are pretty lively and good atmosphere.
Food was so yummy. Looking forward to coming back with my friends. The bill was appropriate.
The food was so savory. Ill return with my relatives. Prices are fair I would say.
Good for and customer service. Great spot to have a meal and watch sports. Rated 4 stars because it can be a bit loud at times, but that goes with people consuming alcohol. Wait staff is friendly.
We ordered from this restaurant tonight and the experience was terrible. We had an issue with our order last time we went Lookout Tavern. We wanted to give them the benefit of the doubt and so we ordered again and even left a comment on our order to make sure things like sauce were included so they wouldnt be forgotten. Well they received the order at 7:12pm and we didnt get our food until 8:45pm. The food arrived cold, cooked incorrect, and missing half the order. We called the restaurant and the manager was so unhelpful and would not even recook our meal or help compensate the meal in any way. This was such a terrible experience and even the manager had horrible customer service. I would love if they reached out to me to fix the issues they have caused.
Great service. Friendly staff. Good food. Practicing social distancing responsibly. Highly recommend!
Understand that it is a bar/club, but music is way too loud for my liking even while being outside, it was difficult to try holding a conversation. Waitresses were kind, however service was too slow ordering 4 basic drinks
Great service and good food. Nice seating outside to soak up the sun on a 68 degree winter day. Great menu options. Cobb salad nice. Lime chicken was delicious too. Great strawberry lemonade alcoholic drink. Would definitely visit again. Nice bar with different menu choices. I got nachos with some alcoholic drinks. It is a cool bar to hang out with friends. Looking forward to another fun night with my friends!
Service was great as well as the food.. Loved the music reminded me of my clubbing days lol..
The Bartender was not very friendly but she did get everything we ordered accurate so one star there. The guy sitting next to us was obviously intoxicated and overserved. She made no attempt that I saw to slow him down or suggest food or water. It is irresponsible to continue to serve someone who is drunk.... Has she ever taken a tips training class!? Granted he was not driving but it doesnt look good to have intoxicated patrons at your bar. The food was actually pretty good so another star there. Where I am most disappointed is the fact that we were charged $6 just for ice!! $2 rocks charge every time we ordered on the rocks. I also simply ordered a vodka cranberry to start off and she decided to pour premium Titos which is another dollar more without even asking me! I would much rather tip more for good service then spend my money on ice! It upsets me because it is the principle of the matter, you are running up the bill even more without me knowing it since the bill is not provided until the end. There are plenty of other great places nearby I would rather gladly spend my money, and they dont charge for ice!
Awesome Wednesday night trivia! Good service, good people, good hangout.
We went for trivia night. So much fun! Food and drinks were both pretty decent and not too pricey. I particularly like that I felt like this place was really clean. Like super clean for a bar. That alone will have me coming back.
The managers have a power trip. It’s very clear they have zero customer service skills
Pleased with the service and will go back again.
I doordashed my meal, but it was a 5 star experience! My food arrived in a SEALED bag! It included a little baggy with condiments, wipes, cutlery and a coupon!! I asked for my wings well done and they were delicious!! Perfect amount of sauce. My three sliders were also very delicious!! Thank you, LT!!
Trash waited over a hour for togo order after watching people come 30 mins after Ive been waiting and get helped right away but... they worked there ... trash
Food used to be better when they 1st opened but place is fun to grab food and drinks
The music and service were great! Went with a couple cohorts
They have great burgers and onion rings.
Got a late night to go order and everything was perfect. Food is so yummy. Definitely will be going back.
The Philly sandwich, Gyro platter and the Greek fries were all amazing and really good portions.
Plexiglass between every table...doing social distancing correctly.
Great atmosphere, friendly waitstaff, pastrami sandwich was average.
Great food. Great service and atmosphere!! Will be back again for sure!
A group of us guys attended a recent televised sporting event at this location. It was packed out. The bartenders - guys & gals - were great. Never dropped the ball (or glass) and chatted it up with everyone. Security was present, but professional as they checked a few IDs. Well definitely go back, just for the fun of it!!!
I haven been to a bar for a very long time and i was a bit uneasy about going in alone but ihad a plesent time the staff is very very nice and easy on the eyes i had two caronas and they wer very cold limes wer nice and juicy
Happy hour hours were posted wrong on Facebook but the atmosphere is still well worth it. Would definitely go again.
Great food great environment awesome service
Great wings. Burgers and drinks. Bartenders are pretty and good Bartenders. Overall a great place.
Excellent everytime we order from here! Buffalo chicken sandwich and the deep fried brownie sundae is a MUST! :)
Great place to take random chicks
New food menu is great. Service was on point. Plus we brought our dogs and the staff was so nice to them.
Great entertainment and the salad and wings were ..
Food was great and portion size was appropriate for the price. Good stuff!!
Administration is incredible, food is delectable and lager has a quite decent choice...
We ordered via Grub Hub today and were blown away! Love the food, love the Tamperproof delivery bags and everything was made perfect! We plan on ordering again and again! Thank you!!!!
Nice bar with different menu choices. I got nachos with some alcoholic drinks. It is a cool bar to hang out with friends. Great service and good food. Nice seating outside to soak up the sun on a 68 degree winter day. Great menu options. Cobb salad nice. Lime chicken was delicious too. Great strawberry lemonade alcoholic drink. Looking forward to another fun night with my friends!
They are allowing all customers in without masks, during a global pandemic. Im out on the patio, which is thankfully deserted. Beer is cold, its been a minute since I had a draft.
Great service (Cortnie) with spunk and entertaining conversation. Looks like fantastic place to have a beer and watch any sporting event.Food was good... Nothing Oh My but certainly worth the money. Beers were priced fairly with the large coming in 55 gallon drum with a handle and perfect for a thirsty beer drinker.Definitely a higher end sports bar that checks all the boxes.Check it out... Fast seating, great service, good food.
Very good place to chill and have a drink and food. Super nice staff Especially ANGELICA!!! Every time I go ANGELICA knows my favorite drink And recognize me. Recommended place to everyone. Thank you LICA for best service ever.My favorite place ever!
Got there right around 4 pm. The hostess told us that we would have to wait on server being to busy. Implying that we should go else where. Should have been a sign right there but alas we were hungry and had heard good things, so we dismissed it and waited for a server. So while we waited for our server to get around to serving us we looked over the menu. I order a big beer and get a small one. I order medium done burger and get a well done one. My wife ordered the veggie burger which was (New) but it didnt match what was on the menu at all. Made with rice not beets, arugula not spring mix. And to add insult to injury The veggie burger was cooked with/beside regular beef burgers. My hopes for this place were squashed by bad service from all areas of the venue.
The chips and salsa werent good at all.
My girlfriend and I went today and sat at the bar for lunch. Courtney was our bartender. Very friendly, service was great, drinks were cold, food was delicious. Such a chill atmosphere. We had nothing but a pleasant experience and will absolutely be going back.
Food is fantastic. Usually get it to go. I like bar settings. However it was like a bar trying to turn into a club so it was a little loud for me. But the food is definitely worth trying. You can usually get it to go or off of ubereats.
I was right in front of the bartender & it took her 7 minutes to even acknowledge me. I arrived at 2:30pm & still waiting to place my food order. Theres 2 bartenders & it isnt packed. Never coming back. Closing out my check as soon as someone acknowledges my existence. Taking my money elsewhere.
A breath of fresh air in these troubling times, and lots of smiling faces. The food, beverages and service are Great too.
Waaaay too noisy. No social distancing inside.
Better and safer than Half Moon Bar . Family friendly during the day.
The place was amazingly lit! Great prices on drinks and pretty friendly atmosphere. There was alot of people, so drinks were hard to come by and the waitresses were not too helpful. DJ kept the place bumping and the ladies out there on the dance floor last night.....you were killing it!!!
Great food, great drinks, great party peeps, great vibe, and the best part, i can skateboard there ;)
This was my first time at Lookout Tavern and enjoyed it. There are a lot of screens for watching sports but I liked that they had a few that showed something else. The service was very responsive, kudos to the staff. Parking is very limited so its better to arrive early.
They used to be a really good club in this area . But they started playing Russian slow foreign music that you will never understand unless you are Russian . Its not worth it. 20 $ cover charge ! If you go there, You will end up getting bored . This is a trap. Its better to go in some low key bar than going here .
I love this place. The food is great and the atmosphere is amazing! Definitely the place to be if you are a Steelers fan! I have to recommend the Blue Monday, I could drink those all day!
Our server Cortnie was fantastic. Food was decent but a bit standard. I would guess this is a good place for football or other sports type event.I can say our server was totally on top of things and worked hard to make sure our small party was taken care of. Great selection of drinks and beer if you so choose.All the selection is great but with out the true test of customer service the food is lost. Luckily the service and feel of the place is amazing and worth visiting.In respect the server had no clue I was taking that last one bit is game!
Perfect North Phoenix late night scene for people watching.
Undercooked salmon. Small Philly tha was 90 percent bun little bit of meat and a dab of cheese. Maybe Ill try it again
Sunday was my first time at Lookout Tavern. The overall atmosphere was nice, it was moderately busy with football fans. The only downside was service from our waitress. It took a while for our server to get to our table to order drinks, once our drinks arrived, our server disappeared. Our food was delivered by another gentleman who was kindly enough to refill our drinks. After we were done with our meal and hadnt seen our server for some time I had to go up to the host and ask for our server for the bill. Not once did our server check on us, nor did she offer to refill our drinks, instead she hanged around the tail-end of the bar. I dont think Ill be coming back to this establishment.
Salt & Pepper Dry Rub Wings - Extra Crispy with a side of Strawberry Chipotle Sauce Please! Great variety of beer. The taps & bottles selection features crowd favorites & local brews. Friendly bartenders, bingo & trivia nights make a perfect outing to blow off some work day blues as they wrap up by 9pm.
I went after hours, when it turned into a club. It was a lot of fun. Great music, drinks crowd, and staff.. I had a lot of fun. The bathrooms are clean, although they could ve bigger (2 toilets in the womens bathroom)
The last couple weekends I had rikki and angel serve me. They both were so sweet and energetic I keep going back. I would recommend any one to go pay these girls a visit on the weekends.
The food was decent though our service was lacking. Not sure if our server was swamped, but had to ask for everything 2-3 times (including water, condiments, drinks, to go boxes). Flavor was good, a bit overpriced to be honest.
I have ordered from here before and not had issues, but tonight I had a Postmates order that sat for over an hour, and when the driver showed up to collect it, they were told itd be another 30-40 minutes because they had to focus on patrons inside the restaurant, so those take priority. Not impressed. If you cant handle the volume, dont do take out.
Have gone there several times now, I absolutely love the staff, and the food is very tasty (definitely try the beer cheese and pretzels). The past two times I had Angel wait on me, and she was fantastic...and makes a mean cocktail
Me and my girlfriend have ordered take out three times in the week or so and the food has been delicious every time love this place glad it’s walking distance from my apartment they can have my money lol
Awesome as usual our waitress gaylen is the best
Too many servers who dont pay attention. Waited over 15 min for each drink on a Wednesday night.
Got a beer and had lunch here. The food was very good and my waitress was friendly good at her job. I recommend this place.
Great atmosphere, welcoming, plenty of TVs with sports to watch. Food was delicious. Will definitely be going back.
What a great bar in a great location! Food is phenomenal, drinks are reasonable, staff is friendly and prompt & they have different entertainment almost every night. Trivia, Country Night, Flashback Fridays and just general good fun. Always a blast when we are able to get away to here and try to regularly even though they are 40 minutes away!