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Chuck E. Cheese
10510 Metcalf Ln, Overland Park, KS 66202, United States
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Pe
Review №1

Its good for kids. Nice place to get all their energy out to get a good sleep at night.

Ca
Review №2

Great fun and affordable place for a child’s birthday party! They recently remodeled and the design is very good for younger children who really enjoy it. I only give it four stars because they are notorious for having bad ticket prizes compared to a few other places. My daughter had a lot of tickets and she really enjoys picking out all the junk she gets from them, she doesn’t like that part as much here. However, we did buy a party pack providing her friends coins tickets pizza and everything and we had many parents come up to us saying the kids were having so much fun with so many tokens. we thought the package was very affordable and she has 12 friends come. Thanks everyone for helping Eva have a good birthday.

El
Review №3

It is exactly what you would expect from a Chucky Cheese. The staff was friendly and the pizza was actually fairly good for Chucky Cheese. Minus 1 star because it could have been a little cleaner.

De
Review №4

Its a must to let people know that this location its very well organized great custumer service beautiful staffwe had so much fun no problem at all absolutely nothing bad to say hope you to have the same experience that we did thank you so much for the safety

Da
Review №5

Geared for children under 10. Games are a little dated. Kids will enjoy the pizza but dont expect Minskys quality. The Macot made plenty of rounds and did a great job making sure every kid got a high five. Lines were slow as kids turned in their tickets for prizes. Fantastic area for Wheelchair access with good spacing around the tables and games. Kids will have a great time.

to
Review №6

Pizza and pepperoni bites were Pretty good. Great experience with the food

Ki
Review №7

We simply had a marvelous time. The restaurant was very clean, well organized, and brightly lit. The staff were very professional, engaging, and welcoming. This location has undergone a wonderful metamorphosis. Great job, staff and management at Chuck E. Cheeses!

S
Review №8

My son absolutely loves this Chuck E. Cheese. I have taken him to a few locations around the metro and this one is by far his favorite. He loves the TMNT game. The unlimited play cards are awesome as well. When we visited the last time I even noticed the employees walking around to all of the machines and swiping their free play cards allowing all the kids to get a few free games in. I would highly recommend this Chuck E. Cheese for any children between the ages of 2-12.

An
Review №9

The remodel of this classic kids entertainment space is great! The layout is nice and it’s very clean. Perfect for birthday parties and rainy day fun with the kiddos!

Di
Review №10

Called to make a online order since ready in ten minutes. Missed the pizza and churros all locations are open to go during the pandemic. $5 large pizza $3 churros

Ta
Review №11

Fun place. My 6 year old grandson loves this place. Always wants to go. I love the pizza

As
Review №12

Generally over priced for food. Best bet is to eat before going there. This one has a salad bar, for $9. Its a basic salad bar. Not worth $9. Drink cups are pretty small, but you have unlimited refills. The little kid games are in their own corner which is nice because you dont have worry about them getting pushed around. We went early afternoon on a Sunday and it wasnt too busy. Staff are friendly and helpful. Bathrooms decent.

Ke
Review №13

The lady working with my nephews party was amazing & the male game tech they had was phenomenal. Both helped to make up for the confusion with my nephews party. Would have been better if all the sodas were stocked & the salad bar wasnt so expensive... The pizzas were more for the kids & werent very appealing to the adults... Messing up my nephews party when the reservation was set in advance 2 months ago however was not cool in the slightest... Made sure the kids had fun but ALL the adults were upset... I will not be going back... Common sense is out the window there as well as communication... Sad times indeed that Chuck E. Cheese has changed into a negative impact on the way my kids look at things. Even my 12 yr old could cook & present better... O & they got to provide their own cake for the 300$ package my sister & brother purchased...

Ro
Review №14

A lot of fun! The kids have a great time and I think the parents have an even better time

Ta
Review №15

Had such a great time celebrating a birthday here. Yet, management and customer service is really unsatisfactory.

Er
Review №16

Its a good place for toddlers. My son is 12 but he enjoyed it and me too.

Ke
Review №17

Originally went to this location all of my life but recently went back last March for my daughters birthday and it was very packed and cramped, went to another birthday on Friday and it was absolutely amazing the staff was great the manager was a great overall a wonderful experience for me and my kids.

Kr
Review №18

Ive been lucky the few times my family and I have gone celebrating our kids birthdays. Our host each time was excellent. Other hosts not so much. It gets very busy in the later afternoon. Machine are often out of order as is the ticket turn in machines. While we were one of three families there, my daughter left her play pass card at a game machine and one of the other adults took it! Beware of customers. Location seems to attract bad crowds. Have heard other stories. Most adults are not watching their kids. Its the better one of two locations in my state for many miles. Would go to another location if there was one closer.

Lo
Review №19

It was nice enjoyed my great day Birthday party.

Tr
Review №20

Im such a big kid i love this place and we was in there wit only one other family which let us have more fun..the manager and staff so nice helpful will be back soon.

jo
Review №21

I thought I would hate it but I love it. The food is just terrible and all the games are covered in grease and boogers, however once we get past that it is fun. Its a video game arcade focused towards children. You can pay for number of games or time on games. My daughter and I love going here and playing 2 person games together. Wide variety of games for all ages.

Ko
Review №22

My 2 sons who are 3 and 11 love coming here. Sign up online for the rewards deal and get great coupons to come play and the staff is friendly too and place is very clean!

An
Review №23

I havent been to a Chuck E. Cheese since I was a youngster, and to be able to bring my toddler here for her experience just brings back memories...but also noticing that there has been many changes with the games, tickets, and not to mention - the new version of Chuck E Cheese(just to name a few) is just mind blowing... kids today will never understand how things work back in the 90s. Overall, it was a pretty good experience

Ju
Review №24

The play card for an hour is a good value. Decent salad bar. Serve beer. If you havent gone her since they remodeled you should try this out again.

Jo
Review №25

Cleanliness of this place is 1 star. Everything is just video games anymore. Call me an old soul but this just isnt the chuck e cheese I grew up with.

Jo
Review №26

My kids had a good time at my daughters birthday party. I recommend Chuck E. Cheeses in OP.

ja
Review №27

I have no idea why this place only had a 1 star rating. I guess we were the only family in there during our visit but the service, food, and ALL machines were completely exceptionalMy twins had a blast!

Je
Review №28

Even the mouse is social distancing...

Li
Review №29

Its been years since I went to Chuck E Cheese with my kids. We took our grandson for his 7th birthday and man it sure had changed. A big menu of a variety of food and yes, even beer. And I LOVE the pay for the minutes way.. we put 20.00 on the card and all 3 of us played tons of games on that. It was crazy busy but the young ppl working there were still very friendly and helpful and seemingly unfazed by the madness.I would go back.

Ch
Review №30

Chuck E. Cheese is a lot better than when I was a kid. Their customer service is great too. I thought their pizza was going to be horrible. I was wrong. It wasnt the greatist pizza I have ever had, but I didnt go here for the pizza. I went here for the games and they delivered on that. My kids had a great time and I will consider having my younger sons birthday parties here.

De
Review №31

Its always clean. The staff is friendly and helpful.

El
Review №32

It wasnt open for business meaning children couldnt play but for food yes...plus they were very nice women at that one.

Am
Review №33

This site has really improved over the past couple years. New party area with interactive dance floor!!

Pa
Review №34

Had a great family fun night.

Je
Review №35

Very clean very friendly they messed my order up but let me keep it and made it right. Pizza was hot and delicious. Good job, this is why they stay alive 30 something years and discovery zone is no where to be found.

Jo
Review №36

We come here every year for our kids birthday.

Li
Review №37

My gdaughter works there and I like their pizza

La
Review №38

My granddaughter always has so much fun and I love their salad bar!!

Kh
Review №39

Out of the other Chuck E. Cheeses this one is smaller but other then that it is nice a very enjoyable

Su
Review №40

Overall had a nice time here- came for a friend of my daughters birthday. The kid’s all really enjoyed themselves.The reason I am giving two stars is because of some staff members attitudes towards the kids. A woman that seemed to be “leading” the three birthday celebrations that were going on was extremely brash and short with the kid’s. The birthday boy of the party we were attending is disabled, and non verbal. She asked him a question, and when he looked at her but didn’t answer she rolled her eyes, shook her head and stormed off. I was absolutely appalled. I don’t expect all Chuck E. Cheese employees to have training to know how to work with disabled kids, but this was simply a matter of being mean and short, to a child, for no reason.I understand that working with small kids can be tiring, but surely there has been some type of training on what is appropriate, what is not, etc. etc. This woman’s behavior even made my daughter uncomfortable and she kept leaving the dance floor/party area to come stand by me because she was scared of her. The two men leading the birthdays as well were quite nice and good with the kids.

Rh
Review №41

Extremely clean! Pizza was great! Salad bar was kept up and clean! Grandkids had a blast!

Na
Review №42

Visited this Chuck E Cheese location about two weeks ago for my daughter and sons birthday. It was updated and looked so nice inside and the employees were very nice and entertaining towards the children. I like the option they give for play time now by purchasing minutes to play instead of the normal way. Overall my kids enjoyed their day there and we will definitely be back again. Also there was a very sweet woman by the name of Mahogany working there, she was very personable and made sure me and my kids had a good time and we were alright every chance she got! She deserves praise.

Ja
Review №43

Great service

Du
Review №44

We had both of my granddaughters birthday parties her this year (2019). The kids loved it, the kids had the time of their little lives. That being said, the kids were satisfied that is why they are getting 3 stars not one. My complaint is not anything I think they could fix anyway. They had way too many parties going on at once and it was way too crowded for the adults to have any kind of fun.

Da
Review №45

We had a birthday party. The kids had fun but the manager was rude. The plates they brought out was in a nasty container. Its pretty gross that our utensils were in this. And whatever plates arent used at a party are brought back in back and then brought out for the next party without knowing how many kids touched them. Just doesnt seem sanitary.

La
Review №46

The staff are all so kind, friendly and helpful. They are personable and they even clean the machines. Chuckie Cheeses himself if patient and kind to the children. The place is not too packed and the restrooms are clean and tended to very frequently. We are so happy with the OP Metcalf location!!

Ar
Review №47

Great kid friendly place. Workers are really into the kids.

Ma
Review №48

14.99 for an hour of endless play on Wednesday! Loved it. The kids loved it and they got some cool prizes at the end too. I was surprised at the cleanliness of the salad buffet as well. The dance party with the mouse was cute too and he tossed tickets so the kids could grab them

Ma
Review №49

Pizza was better than expected.

Ro
Review №50

My grandson birthday party was here 14 the Decemberwhen I tell you the staff was awesome the staff was awesome Management on point I give more than a 5-star rating Ive been here several times but this time was so much different staff friendly and knowledgeable the manager herewas awesome words cant explain how she was I enjoyed it there and I will go back and I will refer people to go to Chuck-E-Cheese on 105th and Metcalf thank you for the awesome customer day on the young man that works there.Dayon .I love him. Great workKitchen staff . Manager . Front counter

Ti
Review №51

It was alright seemed clean for the most part, nothing that stands out above the other chuckies but the lackluster customer service didnt help. This is Metcalf, not Central

ja
Review №52

The kids had a blast! We went on a week day when they didnt have school and it wasnt busy at all. The staff was great!

Ga
Review №53

Had a great time! Friendly staff, fun games, and good for kids.

An
Review №54

Great place for a young childs birthday party. Great value.

Ca
Review №55

This establishment is a very fun place for kids to go to have a good time. I was very impressed with their check-in and check-out system as a relates to the kids, as well as the games and food that they had available to the kids. I highly recommend this Chuck-E-Cheese for anyone searching for fun and affordable place with a helpful staff.

An
Review №56

Ok i totally this place so much,so much fun things to do and (not to brag)...but the very last time I went there yesterday we saved other receipts and tickets and and even played games we knew we could win jackpots and when we added it all up we had 10,832tickets!!!

Re
Review №57

My daughter had a blast at her birthday party. Marie is a wonderful party host.

Da
Review №58

Good customer service. It just crowded there

Me
Review №59

My family liked it more when they had the small playground

Am
Review №60

The manger was awesome. He helped us when we had a problem with a machine. We enjoyed ourselves its a good place to take your kids. I recommend this place

Ma
Review №61

Your workers could be more friendly.

Sa
Review №62

Horrible service. An employee made a comment that my children were going to end up on a milk carton. It took 4 different employees to cash in my niece and nephews tickets because they just kept walking off. Our party host was awesome though, thats why there is one star. Go to a different one, maybe it will be better.

Me
Review №63

If I could give this place less than one star, I would for sure. We went to a birthday party at this restaurant today, And needless to say this was by far, the most horrific, under serviced and disrespectful experience that I have ever had with customer service at a restaurant.The food is mediocre at best.I know Im referring to a childrens gaming restaurant, but there are still expectations that should be set for any type of establishment that make food and has people come in to be served.Onto the service. I cannot believe how poorly the employees at this establishment treat the customers. We were talked to extremely disrespectful, my friend was told that she was a bad mom and her kid was going end up on a milk carton. Three times while trying to redeem prizes for our children the waitstaff, while in the middle of saying what we wanted, just turned around and walked off. Now, this is not the same person that did it three times, this was three different people on individual occasions in the same visit.My son asked for a cup because his was thrown away by the waitstaff and they refused to fix their mistake by allowing him to have another one. They have it so hot in that restaurant, everyone was sweating, so to expect all these kids to be hot and uncomfortable while not being able to get a drink is a little bit unrealistic of an expectation.We were not treated at all with any type of respect. I can guarantee you that the 25 of us there probably will not be back at any point in the near or far future. Thank you present day Chuck E. Cheese for ruining my childhood memories of such a great pizza place.

Ch
Review №64

Went for a refreshments after our Girl scouts jazzersize class, our service was great the ladies even asked for girl scout cookies when troop #938 starts selling them in December!!

Lo
Review №65

If you are going there to eat, dont. I ordered a gluten free pizza crust and it tasted like cardboard. I got a salad also. The salad bar was questionable. Lettus was brown. I had some beets that were bad. I left there and my stomach was upset. Just play the games with your kid.Well organized bday parties.

Ru
Review №66

Although Chuck E. Cheese has been at this location forever, they are still providing fun for the kids. Birthday parties and special get togethers, this place continues to serve pizza, fun and games. And Chuck E Cheese dances with the kids.

Lo
Review №67

We love this place its great for kids and super safe! They are excellent at checking the parents and kids at the exit to make sure they belong to the right grown-ups. At entrance everyone in the group is marked with a special numbered stamp that matches each other. And they do not let you go if its not matching :)

an
Review №68

Went there for my grandson birthday party. The kids had a blast. The staff was exciting and fun. The place was very clean, the pizza was good and the salad bar was awesome.

Br
Review №69

Great for families and birthdays. The salad bar is great. This visit I had just two toddlers and the place was empty but they still did the chuckie show and were super nice.

Je
Review №70

My favorite place for family fun. Great salad bar with great fun for all.

Da
Review №71

Workers not friendly or helpful. Found a dead fly in my salad, I had to argue just to get my money back. Then they never changed out their lettuce after I complained and showed them the dead fly :(

Sa
Review №72

Its great for all ages even the toddlers.

Ja
Review №73

Marie greeted us upon arrival. She was very helpful in suggesting the best options for a 4-year-olds play time. The last time I was at Chuck E. Cheese my children were youngsters. Now coming as a Nana was a wonderful experience. There are many varieties of games for all ages. The store was clean and friendly. At the exit, Marie again provided wonderful assistance with cashing in tickets for prizes. Thank you!

Sa
Review №74

Great day with 10 year old grandson who loved winning game tickets and 18 month old granddaughter who loved all the excitement, rides, pretty lights, noise in general, and Chuck E. Cheese himself. The food was delicious. Anxious for next visit.

Je
Review №75

Disappointed in our group visit. Pizza wasnt ready, soda machine was broken so the kids couldnt get their unlimited drinks, wasnt told that payment needed to be paid via check or in person and we do not have other options for our large groups so we had to drive 40 miles to make payment. Staff wasnt really helpful either during our time. We will not be returning with our summer camp.

Ni
Review №76

They were rude and someone still my brothers card. But otherwise it was really fun

jh
Review №77

Super fun and clean

Sh
Review №78

Great place to take your children. and fun for you too.

Ma
Review №79

The games are Okey for 8 year old, but younger kids may enjoy more. But we loved the Pizza at the end.

Al
Review №80

A wonderful woman by the name of Marie was the BEST host and very professional for my daughters 3rd birthday last year. Because of her, we are going to be celebrating her 4th birthday on Sunday at this location! I hope to see Marie and the wonderful staff at this Chuck E. Cheese! I would recommend this location to anyone in Kansas City for their childs birthday party.

Ta
Review №81

Clean, quick and great service from all staff members, good food and most games were working.

Je
Review №82

It was amazing! Came for the little cousins 6th birthday and Lisa, the hostess was super friendly and fun!!

Ki
Review №83

The new and improved Chuck E Cheese!!! I looooved it! You get more bang for your buck now and the updates are really nice. Best place to go on the weekends or weekdays for a little fun with your family. Always clean.

He
Review №84

Packed but the kids had fun. Thankfully they also sell beer and the food has improved since the last time we were here.

am
Review №85

I was here for my nephews birthday party, and wow has it changed! There seemed to be a good amount of games to play, but Ill be honest, everyone was at the birthday table when I got there, pizza was being passed around and before I knew it Chuck E. was coming out the back door to greet the birthday kids, we had cake and the kids were off again. Im sure if you had kids and your kids like to have fun, this would be a pretty ideal place to take them.

ma
Review №86

I like how the remodeled the place and that they offer an unlimited card to play as many games as you want. Thats awesome! Some of the staff was a little standoffish, but nothing crazy. We enjoyed our time, some of the staff could be more friendly. Definitely recommend though!

Me
Review №87

My son has a blast. I dont know who has more fun though him or myself not cheap, we eat before we go!! Much cheaper that way!!!!

As
Review №88

It was a great experience with the kids. The only thing I didnt like is is they only put out the cinnamon pizza dessert on the buffet. I just thought the desert would be better. But overall had a great time.

Se
Review №89

Some of the machines didnt give rewards like they needed too. The pizza was ok. Little disappointed that ChucK E. Just walked around and didnt actually visit with kids.

mi
Review №90

Fun

Ma
Review №91

Its super cool than power play

Co
Review №92

What a great place for a kid or an adult

fu
Review №93

$$ good family fun if you have the money

sc
Review №94

We had a great time, pizza on the table 15 min after ordering!

Sw
Review №95

This chick e cheese is good for toddler mostly. For my 5 year old I prefer the one on 135th. Both have been renovated recently.

Mi
Review №96

Pretty solid Chuck E. Cheese. The staff were extremely friendly, it was clean, and kids had fun. What more could you ask for!

Ma
Review №97

This place would have been a 4 or even 5 star but the employee named Maire was extremely rude to us when redeeming the tickets for prizes. My sister, who was the birthday girl, got really scared and she cried because of the way we got treated. The employee threw money at my other sister and she got mad at my cousin for speaking another language. All of this hapenned because the party girl couldnt decide what she wanted. Why the hell work at a place for child entertainment if you are a bitter inpatient person?! Is this what Chuck E Cheeses wants to promote? A racist, rude, embarrassing experience for their customers? A truly disgusting and disappointing experience.

Ro
Review №98

More age appropriate for younger kids than power play. Games that tailor to very young kids along with rides have a dedicated section.Without a doubt, my money went way further here when it comes to playing games than power play.Pizza was not bad. Facility was clean.

Ma
Review №99

If you want a great quality meal at a fair price go somewhere else. This aint it. If you like to feel like youre in the worst part of Detroit then maybe you should stop by here. This place has really gone down hill. Its hard to believe its in the middle of Overland Park, a fairly decent city. Some of the tattoos I saw on the parents here made me expect to have a gang shooting.The restaurant was very dirty also. You could to hear your feet sticking to the floor as you walked across the tile. The bathrooms were far worse than that.On a positive note, one of the employees seems not to absolutely hate her job and has a smile on her face. One of them...

De
Review №100

It was a great experience, loved seeing the children playing

Information
100 Photos
100 Comments
3.9 Rating
  • Address:10510 Metcalf Ln, Overland Park, KS 66202, United States
  • Site:https://locations.chuckecheese.com/us/ks/overland-park/10510-metcalf-lane
  • Phone:+1 913-648-8848
Categories
  • Video arcade
  • American restaurant
  • Children's party service
  • Family restaurant
  • Pizza restaurant
  • Children's amusement center
Working hours
  • Monday:11am–9pm
  • Tuesday:11am–9pm
  • Wednesday:11am–9pm
  • Thursday:11am–10pm
  • Friday:11am–10pm
  • Saturday:11am–9pm
  • Sunday:11am–9pm
Highlights
  • Active military discounts:Yes
  • Live performances:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Crowd
  • Family friendly:Yes
Similar organizations
  • Dave & Busters6811 W 135th St, Overland Park, KS 66223, United States
  • KingCade11477 W 95th St, Overland Park, KS 66214, United States