My kids love this place. This location has to be the better location though. The staff was polite and very helpful. Location was clean and not overcrowded.

Really fun place with tons to do for bigger kids. My 11yr old and 5yr old both had a great time. We had a birthday party there. The staff was friendly. The pizza was just okay. Very thick bready crust.

They served hot pizza to people who are having a party only. Everyone eles cant purchase hot food. THAT IS NOT FAIR. MY DAUGHTER WANTED NACHOS BUT THEU REFUSED DUE TO COVID. THAT IS HYPOCRTICAL. Two thumbs down!

Had my sons birthday party here. Great time, and awesome setup! They have a room to have pizza and cake in afterwards as well

Its a really fun place. Its laid back and the workers are very nice. We jumped and played for almost 2 hours and it was so much fun. Well worth it. We look forward to going back soon.

Man, this place is great for all ages, just good knees and backs, the bouncing is so much fun, and its a great place to have a kids birthday party

IT was Extreamly fun the sky zone sevira was great i saw alot of little kids even big ones! I had a great time here in sky zone

Highly recommend. Great for kids. Very clean.

My girlfriend and I were excited to come here with her little brother. We expected it to be busy today on a Saturday, so we bought our tickets and signed the waivers online. We arrived in advance to our jump time at 6:30, stood in the express line for an hour, and ended up having to pay extra for shirts to participate in their Blackout event to make up for the original hour and a half jump time we spent waiting in line. No organization... What is the point of buying online tickets for a specified time if I still have to wait in line for an hour? The regular line was moving faster than the express line! On top of that, the lockers were both not working, so I had no way to even store my items. But LUKE stepped in, tried to help, and he ended up helping us with a full refund since we were just fed up. No one who buys an online ticket should be waiting to jump for over an hour. Thank you Luke for at least giving us our money back. Not coming here again. Figure these lines out please. We were not the only ones with this issue.

Just went a few days ago because they reopened and brought 2 kids. They should NOT have opened. First off - even some employees weren’t wearing a mask or wore it tucked under their chin. Second - like 80% of the kids either uncovered their noses or had the mask under their chin and some were just holding it in there hands. While this was happening, employees were literally watching and not saying anything. (Also, I asked the front desk if they were enforcing masks throughout the park as it stated on it’s website and they said yes).It was also VERY crowded which I did not expect at all. It would probably be beneficial to have a reservation system and only a limited amount of kids in a certain area.Overall - BAD experience and I really don’t think they should have reopened and probably just put a lot of people in danger.

Everything was fine except this location had their wall climbing closed.

Not too bad but the teenage kids working there have bad attitude problems

Super fun, very friendly staff

Full mouth and nose mask wearing was NOT enforced. Membership will not be renewed.️

Had fun with my niece and nephews even though I didnt jump. Will take them again.

Sky zone in Orland Park is the best place to take your kids to have fun. I’ve been a member since September not one day goes by my kids will asked me mommy please take us to sky zone we have a lots of fun on Fridays and Saturdays. The managers in the evening are the best you walk in that place it’s clean employees are doing what they’re supposed to be doing the managers and employees are on their feet constantly if anything goes wrong the managers run for it and employees they make sure everything is done right. This is the best place for everybody to go and have fun. The food is wonderful there. The best part for me I love going there just to hang out and relax have my kids have a lot of fun. I gave it five stars because you guys deserve five stars and five thumbs up and make sure your managers and your employees deserve the best ️️️ I have never went to a place that employees are so friendly and greet you with a hello how are you and the managers are the same they are so friendly and lovable they work so hard. When the kids get together they love to have some fun with other kids.

I cancelled my 3 month subscription and was continued to be billed for months after. Could not get someone to return my messages or calls. Spoke with the manager he told me to cancel online for the previous months being billed, that was misinformation. Horrible customer service!

I was skeptical of how fun this could be for parents but wow. This place is great for all ages. My toddler, preteen and I loved it. We did every single area and had a blast. Money well spent. Pizza was delicious as well!

The Staff was Amazing. They were very helpful. We had the party room for 1 hour and it was well worth it. Thanks for making my baby happy for his birthday.

It was so fun and i met soooo many nice people i would definitely go back if i was still there!!!!!

Jamal was the absolute best help! Really sold the membership!

Best location I have been to! The staff is super friendly and professional. There is lots to do and the kids always have so much fun. I definitely recommend coming here and getting a membership so you can come anytime and avoid the weekend crowds.

Very clean even the rest rooms were clean great deals and still accepts Groupon

It was great fun for the kids. Food was reasonable and pretty good. The only reason I didnt give 5 stars was the womens restroom was horrible when we got ready to leave.

Evelyn the supervisor is very accommodating and ensured my party was taken care of because they had forgot to call and confirm my party after being booked online. And Danielle my party host was the best!!! She was patient, understanding, and helpful!!! she really mad sure we enjoyed our experience and my twin boys really did!!! Thank you all!!! We traveled far to come to ur facility!!!

Brought my daughter here for the first time. She was attending a birthday party. I have to say, I was impressed all the way around with the cleanliness of the facility and how orderly and timely it was kept by staff. Some birthday parties weve attended stretched on forever because the staff did not adhere to their own timeline. Not here. I will definitely bring my daughter back here in the future.

I went to Sky Zone for my kids birthday and they told me that the month pass is a better deal than the daily. I called to cancel and the representative told me it’s a 3 month contract and I’m stuck paying $35 a month for a membership I don’t use. It takes forever to talk to anyone on the phone. Yeah, maybe it was somewhere in the documents I signed, but the woman I talked to when I bought it never explained to my family it was 3 months or anything.

Great place to take kids all ages

We really enjoyed ourselves. The only reason Im giving them 3 stars is because we were mislead in the event the park was having. It was suppose to be a glow night but to our surprise it was a lock in night. We even called ahead of time to double check and it was explained that it was a glow night. The kids were excited but when we got to the park we found out that was a customer service number that didnt deal directly with the park. The young lady at the register also had a bit of an attitude when we explained it to her. So it was a bummer and for that reason Im giving them 3 stars.

Good place to go have fun with friends and family. Lots of activities to be done and lets just say that its hard to come to a stop. Have fun flying!

Obviously a great place for kids. Sometimes very crowded over all great place for kids to be entertain.

Worst Sky Zone we have ever been to! Nothin like it used to be. Extremely over crowded.. filthy.. the KIDS that work there do not ensure the safety of ANYONE! They do not redirect kids when they are doing something wrong, there were tons of kids on the warrior course going back and forth in the wrong direction! And now they have a bunch of little couches for the lazy parents to sit and not watch their children at all! Gross as hell and will not be coming back!

I took advantage of the Black Friday deal and took my kids down to Orland to burn off the Thanksgiving dinner. The promo mustve been very popular because the place was packed!! Long lines to check in n (even though I purchased online & signed the waiver) long lines to order food, even longer wait time to get the food. Jumping areas say 1 child per trampoline and every trampoline is full, kids jumping everywhere, falling on each other, dodgeball filled to capacity. Eating areas were all filthy!!! No one around to clean up, I tried to clear an area up so we can have somewhere to eat, but all the trash cans were over filled to capacity. We received our beverages and waited forever for our food. Dont even think about going to the bathrooms Kids had a good time, because they are always full of energy, and need to burn it off but I would rather take them to another location next time.

The place is a bit of a mad house. Its that kind of a place, so it is to be expected. That being said, there should be some additional staff at more of the activity stations to maintain order and ensure that there are no pileups. In other words, kids were not waiting for injury areas to cleared before engaging. For example, on several occasions I observed kids almost landing on top of others, or colliding.

I love coming here with the kids! This location specifically can handle large groups if you are going on the weekend and can not make it during the week when there is less traffic. They have employees in every section to make sure everyone is following rules and can remain safe for your duration of the time slot. The snack bar always has enough treats for the crowds throughout the day as well. The price is awesome and theres always a groupon you can purchase to save a little extra cash for something fun to do with your kids. The facility and bathrooms are always very well maintained so thats not something I ever have to worry about either. My family and i come here often and we have never had a negative experience. Keep up the great work!

I played a birthday party here once as Thor - great staff! Got free socks lol.

My son had his eighth birthday here and said it was at his best birthday party ever. Theres a lot of stuff for kids to do. But this place is really geared for bigger kids. I would say ages 6 and up. Their favorite feature was definitely the obstacle course. Its similar to on Ninja Warrior facility.

Filthy plenty employees standing around gossiping not 1 person cleaned a dam thing

Nice and clean place. Staff is friendly and engages with kids. Friday nights are the best times to go because theres a dj and the whole place has this glow in the dark theme. Food is good too. It was fun and it put my son to sleep!

It would be fun if there werent so many people and children around. I understand its a family place, but there was no organization to the place at all. I didnt enjoy my time there.

I went to Orland Park sky zone last year and it doesnt compare to this year. What happened? There was no organization. The staff had no say so. The customers took over the place. They were wild. Normally you, as a customer would have to wait your turn until the first person. Now there was as many people in the area as they wanted to be. Super dangerous. A 20 year old almost fell on top of a 6 yr old. No staff there to enforce the rules. Never will return to this location.

Place was great and the staff were very kind. The bathrooms were not up to par. I had to put my shoes back on just to go into the bathroom.

Booked a party for my son and had the ultimate memebers service experience, Lane and the lead manager helped get the best price for the booking and gave us a personal your of the facility. Great atmosphere and good people. 5 start rating x2

**PLEASE READ BEFORE COMING TO THIS LOCATION**I enjoy this place very much! kids and i absolutely love it. I have been coming every Monday and weekend for the last month or so after just recently moving into the area and all i can say is I absolutely LOVE the Monday night crew. The Manager on Duty is absolutely lovely!! I don’t recall her name but she has very long wavy hair, big eyes, and the brightest smile! The supervision on courts is phenomenal. The way the monitors engage with the kiddos is heart warming. I remember recently that a very tall gentleman watching the Freestyle area was dancing with all the little kids!! They loved him and i know the parents loved to see that as well!!! Then the boy that was standing up at the entrance,i did get his name shoutout zaid, who did a fantastic job explaining rules to the kids!! Then the eating area! The curly haired boy working was nonstop cleaning!! made me feel safe to eat there seeing how clean it was! 1000/10 would definitely recommend this facility to everyone and anyone!

I had my daughters birthday party here and paid for the legendary party. When we arrived the sheet for my party along with my wristbands were no where to be found. The party room counters were not cleaned my husband had to clean them off. When my guests arrived they had to wait in line for over 20mins(which cut in to the jump time) to get a wrist band. After speaking to a manager someone finally came to help get the line moving. When my jump time was over and it was time for pizza, we got to the room and there was no pizza or party attendant. I had to find another manager to figure out why my food wasnt there. I ended up serving my own food and cake because the attendant was so lost on was she should be doing. At the end of the party I didnt receive any of the party favors or t-shirt I paid for. After speaking to the 3rd manager (is the only reason I am not calling corporate) who was the person really tried to fix the situation but at that point everything was just a disaster and I was in disbelief at how horrible the service was. I DONT NOT RECOMMEND HAVING A BIRTHDAY PARTY HERE! For what you pay and the service you receive it is not worth it at all.

I do realize that a Saturday during the holiday season is going to be very busy. I expect that. The disorganization is way out of control. I see employees, they aren’t doing anything but there. One in particular walked around in a circle chewing on his whistle and wearing slippers. Even after I mentioned this to another employee. It continued. Some kind of order is needed to keep this place running smooth. So far, it’s a free for all.

Manager and staff at Orland Park location are great! They took excellent care of our large party of rambunctious 11 year olds! We had our party reserved for a Saturday at 2pm, we arrived at 1:30 which left us just enough time to get everyone checked in with waivers, socks, and bathroom breaks. Id recommend booking parties at this time or earlier, due to it being less crowded, and hectic. When are group was leaving it was much, much more busy. Kids had an amazing time! I cant commend the staff enough, they went above and beyond to ensure everything went perfectly!

Lots for the kids to do. Supervision could have been better. The noise level here is obviously quite high, so beware. Ear protection may be a good idea.

Place unfortunately has become run down. Many of the trampolines have metal springs exposed. A kid got hurt and all the employee told me was they are working on fixing it. Most of the employees seemed to have had no interest with watching the kids. Quite a few attractions were closed too, lack of workers they said. Urban Air was far better and had their act together. Wont be returning to this location unless massive changes take place.

Watching my Grandson have fun. The friendly, kind and patience workers make it more fun for him.

The chairs in the seating area are steel & very hard & uncomfortable

How could you host a lock-in of 800 people during a pandemic? What was management thinking? Greed over the health and safety of our community!

Had my sons birthday party here today. While overall I was happy with the party and it serves its purpose, there are some issues with this party location. (1) there are not enough staff members in the jump zones. There always ignorant people and without staff to ensure rules are being somewhat followed, accidents and injuries can happen. (2) you only get the party room for 1 hour - all of your stuff hangs out on a cart. I get they need to make money but the parties were too stacked. (3) they tell you to have your guests arrive 30 minutes early but you cant jump until your time. There is really no place to hang out cuz you dont get the party room until after your 60 minute jump. (4) I was thankful I made tshirts for the party attendees - way easier to keep track. Its crazy and lots of people. ALL in all a decent place for a party. Just know what you are expecting and keep on top of it.

Markeis, the associate who got us checked in, was full of personality and had phenomenal customer service. Shout out to this friendly young man who made the process of getting us on our way speedy and efficient.

Super crowded but they have cool stuff to use. Would be nice not crowded

It was my daughter birthday an we had a blast.. great place to take your family

Very fun for kids & adults. Staff were very nice and helpful. Will definitely be back, my son loves it!

That Sky Zone Trampoline Park was very nice and also I really enjoy jumping on their trampolines. There food was very good. Also very clean place I recommend you going to the Orland Park

Had my sons birthday party here. A week before the party I had to upgrade because more kids RSVP then planned. Unfortunately not all staff got the memo and we were stuck in a tiny party room thats my only compliant other than that this place was great and the 2 hosts were great.

HORRIBLE PLACE.. VERY VERY UNORGANIZED, CONCESSION STAND IS SLOW AND ALWAYS OUT OF SOMETHING OH AND DONT LET THERE BE A PARTY YOU CANT GET ANYTHING TO EAT UNTIL THEY FEED THE PARTIES. BY THE TIME WE WERE ABLE TO EAT IT WAS ALMOST TIME TO LEAVE...I HARDLY SEE ANY MEMBERS CLEANING UP IN THE FOOD AREA. NEEDS BETTER MANAGEMENT OR SOMETHING..I AM A MEMBER AND I BELIEVE IM GOING TO CANCEL AND TRY ANOTHER LOCATION.. THIS PLACE IS ABSOLUTELY RIDICULOUS

Pricey, alot of the good activities were closed. Not really worth the money. Wont go back. Our locker wouldnt open. Couldnt get most drinks.

The kids had a great time.

It was a fun night out with family, though I wish they had adult times so the trampolines arent infested with rule breakers causing chaos. Having an operator enforcing the rules would be very helpful.The rock climbing however was very well managed and fun.

Clean, friendly and accommodating staff. But best of all fun!

Some of trampolines were pretty bouncy and got good height. The staff was not having a care in the world on what people or kids were doing. Some parts on the trampolines looked like the threads were starting to go. There was a hole on the patting to cover the springs (which exposed the springs). The lines for food was always slow or long, then I get up there a couple of the machines were out of order. The sky climb area every parts no one could use in was closed. My friend tore part of her nail off and took staff 10 minutes for them to get to us just so we could get a bandage. It was my first and last time at that location. I normally go to Joliet its much cleaner and quicker. The staff is friendly and aware of the customers and their safetyunlike orland park location where the employees were leaning on the wall/equipment on there phones not watching for kids safety bottom line dont go to Orland park location till things change for your safety.

So great place for the kids. Pretty much always a full house during the weekends be prepared overall staff is good.

Kids had fun nice place, but the issue is how dirty the place is. Gum all over the floors and from the looks they haven’t vacuumed in months. The basketball nets are all ripped and it makes it no fun zone.

UTTER CHAOS every single time we go on Saturday. I don’t even wait in those hour long lines anymore. When we arrive, I just tell my kids to go jump. They can’t even tell either since the place is so freaking unorganized and understaffed. The police are always there because GROWN people are fighting. They need to shut this place down. It’s only a matter of time.

The kids enjoyed themselves. The are very lenient with the jumping times. Not pesky and bossy. However they need to open some windows or turn the air on, very hot and muggy. A lil stinky maybe

Lets just say this I had more fun than my kids I think,I got there and was a kid all over again. They have wheel chair access for the bathroom door and party rooms, they have socks they require everyone that would be playing in the activities the price isnt bad it would be even better if you can catch the groupon deals for this place they staff walks around for any assistance they do have a small food area and menu you can have a birthday party office gatherings etc over all I had a wonderful experience and staff was super friendly and helpful place was clean as well we will definitely be going back very soon

The dining area was unrealistically messy... Empty containers and drink pitchers all around the food areas... Needs to have janitoral services asap... But the activities was worth it the children enjoyed it everthing....

Took my niece for her friends all 10 yrs old to have some fun. They loved the obstacle course as it reminded them of American ninja and they wanted to see how far they could go. They had a big area of just trampolines for people to do flips and tricks or just jump around. They also had an area with the trampolines and basketball hoops. Plus the have the trampolines with the foam squares that the kids loved jumping into and the rock climbing station which had many different varieties to choose from. We ate the pizza and it was really good and the price wasnt bad either. I will definitely be coming back here.

Location is good easy to find. Front staff was nice, staff monitoring the actual park and snack bar were rude and seemed as if they were annoyed. They need bigger lockers perhaps some family-sized lockers. The snack bar is highly overpriced and not tasty, maybe offer some fresher food options. The park itself was decent compared to other Sky zones I have been to. There were a few sections were closed due to maintenance although we never saw anyone working on it. The speaker system there is complete trash you cant hear anything they say. I only came here cause they had a Groupon, I probably wouldnt come back for full price.

I attended a birthday party. The space was tight but clean. The pizza was in wedges instead of squares, made it hard for the smaller kids to hold. The registration and check in was hectic and took a long time. This place is exciting for adults as it if for kids. Note: look after your smaller children. The teens are out of control and a bit reckless. There were staffers keeping vigilant, but I dont think they know what dangerous behavior is. They were nice enough to allow the kids continue jumping till close. Would I return, yes but I will be prepared to jump with them and ask for squares.

Fun spot for kids from about 4 and up. Trampolines and trampoline activities like dodgeball, basketball and jousting. Also has climbing walls and a Ninja warrior type course.

I feel safe here, my kids love the bouncy trampoline and dodge ball! Staff is friendly and cautious of the little kids playing.

My daughter love this place

UNSAFE!!! DO NOT GO HERE!!! I witnessed a juvenile repeatedly punched over the head by another kid until I, personally, went to break it up! 3+ employees stood around and watched as the kid was beat. No one did anything and bystanders had to call 911 instead of the staff... I have younger kids that, had then been caught in the crossfire, they would have been hurt badly. DO NOT GO HERE!!

The people here are super friendly, helpful and attentive. I hosted my sons bday party here and it was priced reasonably well, the staff was so organized and I didnt have to handle anything. The pizzas are decent and the place is very clean.

Always love to go here because theres so much to do there.

I rarely ever post a google review, but i felt as if i needed to for this location. Weekends are a bit rough, you can see that off the bat, but the workers always try their hardest to do anything they can, but i would rather not focus on the negatives. This place is very fun, especially for the kiddos. Special shoutout to Dunya, Barrah, and Markeis! Sweetest three you will ever meet in your lifetime! Love this place!!!!

The guy Josh at the check in was amazing. He was really considerate and made our trip amazing. He is doing a great job. I would go again just because of the way the employees are so considerate and tolerent.

So much fun!

It is one of the best places to experience fun and frolic. We took our kids along and it was a really really good time. Its not only a fun place for kids, but also offers so many activities for people of other ages as well. I highly recommend this place to everyone!

Customer service was great here... The only problem was the dining tables were really dirty, cups everywhere.

My kids love Sky Zone. However today was a bit unsafe. It seems the staff were not interested in enforcing the rules. There were a lot of older people flipping and not watching out for the smaller children. The staff just stood around watching.

It was clean...kinda crowded but we had a good time

A lil over pack and wkers hang out instead of watching children

The current Black Friday deal is a rip-off. Just wanted a hour of playtime for my kids, and the only option was to pay for 2 hours, socks we didnt need and stale pizza @ $29 per kid. Bad business. And having to pay full price for a 1 year old is beyond ridiculous.

Love their Toddler time Monday through Friday from 10am-11am for only $10! Very fun!

Nice place for the kids to run out that energy lol but needs better staff.

Nice place to visit everyday! Gliding through the air!

Wish all stuff was open. But enjoyed bit so much we got a membership!

Nice place but employees are careless. The hazards are not attended to immediately. I’m sure lots of kids are getting hurt in ways that could be prevented.

Liked the Freestyle space. But the reason I give this a three star is because, they told me they open the wall at 12 but didn’t open until like 30 minutes later. And bathrooms are dirty.

The birthday party staff were very helpful and accommodating. There were activities for ages 2 through adult.

We took our 3 year old and it wasn’t bad in the beginning, but then it got worse. The lack of supervision from the staff and trust me the parents are guilty too. No one follows the rules, five different times I had to get in front of my daughter before she was run over. At one point I had to pull my daughter out of the foam pit because a parent decided to climb up and almost slipped off on top of my 3 year old. As far as the staff, they are kids them self and don’t understand the full scope of how someone’s child could get seriously hurt if the people don’t follow the rules. One staff member had his hood up and was playing on his phone the whole time. If you want your kids to be in a unsafe play area this is definitely the place.

Is The Best Place I Had Fun For My Birthday

I ordered a Sprite and it tastes like sparkling water. The lines were also very long and the storage lockers were dirty inside

Didnt really have enough activities for small kids