Personally I LOVE Michaels because of their plethora of crafts and materials, BUT the Michaels here in Odessa has made me start driving further to other craft stores. Staff is semi friendly, but when paying and told I have the rewards they seem bothered. Ive gone a couple of times told them about my rewards and come to find out they dont put it in. Im missing out on points because the cashiers want to be lazy. They dont even ask customers if they would like to join the rewards program anymore. They seem to busy thinking of other things not paying attention to customer right in front of them. I love Michaels, but while in Odessa I will be going else where.

Amazing!!!I hadnt seen a Michaels since I moved from my hometown, which was years ago.They didnt disappoint, so much home decor!Was able to finish my bedroom and it looks beautiful!Thank you to staff for being so helpful and friendly, I will return lol.Very well organized, kitchen, living area, bedrooms etc. Very clean, and always smells great.

My wife was the one who was shopping here. She found most of the stuff that she was needing to decorate the door for the holiday season

Great place. Went to get frames and backing to frame some puzzles we did

This store has sooooooo much! All the crafting things you may need! Its always well stocked and has many choices of colors and textures for whatever you need.

Clean store, great prices friendly associates

Best place to get any crafting materials

Not much variety in anything. Old look to the store. Dead atmosphere.

I can always find what I want and the employees are always friendly and helpful.

Not that I dislike this it was just very cluttered and messy.

Great service, good offers on crafting projects.

Great place to shop.

Had everything I needed to make wreaths

If you like being creative this is for you!!!

We dont have a Michaels where we live. Th people are great there gave me the discounts and Im not a member there. That was very nice for them to gave me that. I would go back there when i pass that way again.

Always a deal for the creative soul.

I never have an issue finding the things that I want here. The prices are relatively inexpensive as well. I bought a birdhouse (I already began painting it red,) and a wooden box that looks like a book. Cashier was kind and professional as well. Good job!

50 off all x mass things

Bathrooms need repair. Womens only have 2 working stalls and the mens is completely closed. The store is nice and they have a decent amount of stuff

Its a more compact store than its Craft rival. Its pricey but I always need something there!

Love to just look around

I was so happy to see Pride 2020 stuff here!!!

Really nice a lil expensive.

The one guy that helped us there was very rude, he got mad because I asked him for more yarn of the same color. He was like all of these are the same I was like no I need the same color and he rolled his eyes and went to get the ladder. So rude!

They have good customer service and usually have what Im looking for. Good promotions, too.

Love Michaels !! They have EVERYTHING you need!!

I love all the crafts and all the other things I can buy at a great price. Get into the rewards! You will get good coupons.

I love Michaels. I am signed up for rewards and get great coupons. Just got 2 shadow boxes buy one get one free. Shopped around online and this saved me over $50. The man that does framing is excellent. He has helped me numerous times he is truly a treasure. If his manager sees this know whatever he makes isnt enough and deserves a raise immediately

What a breath of fresh air! This location was so easy to navigate and everything was in its place! Great experience! Will return!

Went in to have print framed. Roman was awesome! Great store! Always well stocked, good sales and friendly efficient customer service.

Great place to get art supplies or new craft ideas! EVERYTHING you need is HERE!

Had just what I needed and hey reasonably priced

I like going to Michaels but today I had an order online to pick up by their store I was supposed to receive an email telling me that was ready but never got it, so I called they didnt have it on their system, very odd so they told me to call to costumer service they never answer my call, I emailed they said they will answer in 72 hours I tried to chat with a robot? Just gave me an case number and emailed me the same thing. I go to my bank account they did charge me for the items I never got to pick up. I just wanted for my kids to have art in the house so they dont get bored.

I like going to Michaels but today I had an order online to pick up by their store I was supposed to receive an email telling me that was ready but never got it, so I called they didnt have it on their system, very odd so they told me to call to costumer service they never answer my call, I emailed they said they will answer in 72 hours I tried to chat with a robot? Just gave me an case number and emailed me the same thing. I go to my bank account they did charge me for the items I never got to pick up. I just wanted for my kids to have art in the house so they dont get bored.

Great for arts and crafts!

The lady that helped us with picking out our Christmas tree was awesome.

Helpful people.. Store is always clean.. Needs a bigger selection of coloring books.. Think I have all of the ones they have

Great prices, great sales. As a teacher I recommend Michaels as a must stop for classroom decorating and crafting projects. Staff is very professional and courteous which is a change from many places in Odessa.

The staff is always so friendly. We love doing the classes specially the kid club ones on Saturdays they have projects for both younger to older kiddos and both my kids love it. I like that they carry everything i need for all my crafting, decoration and school project needs...

I love going here!! always cool things to see and new items each time i go shopping. Prices arent too bad, sales all the time and freindly staff and good customer service !

I personally enjoy this Michaels, but I understand that some can be bad. This one is well put together, and the staff are very friendly. They have a pretty good sized selection of painting supplies. They also have a pretty good selection of seasonal decor. Their Christmas stuff is the best in my opinion.

Totally worth signing up for coupons - you b use two per visit. I frequent the yarn sales and then add on some extra savings. This location has a good variety of brands and colors.

Love that you can find anything for whatever youre working on here, so much variety!

Love MichaelsIt was very nice shopping, not a whole lot of customers. You could browse at your leisure.

I have not been in this store that there are carts and carts of merchandise BLOCKING the yarn and accessories section . Have gone twice in the last couple of weeks and the carts have taken over this section. I would think that it is a safety issue, someone is going to get hurt moving them or things falling on their heads.

Always find wat I need

Great. One of the best places to shop where coupons and rewards points work.

Very crowded, but all-round pretty good.

I loved the store it had wonderful paint and glitter..You have stuff to make crafts.

Great place always find what I need.

I can find most everything there. Customer Service is great!!

What to say thank you to dean at Michaels for helping me find what I needed to finish my project so close to closing time. Will definitely go back because of it. The ladies in that store are always helpful. Thank you

Great place for your arts and craft needs

Arts in crafts . Lots of seasonal decor

Just dont count on customer service there if there are employees there they hide well

Only thing to make it better would be being able to find staff when help is needed.

Michaels you are great I like shopping with you your just the right size.

The sales person that helped us... his name is Ramon... was so very helpful and sensitive to our needs. I had taken in a poster that my late daughters co- workers had set up as a memorial on her apartment door after she had been murdered by her so-called common-law husband, and I wanted it framed to protect it. First of all, he heard my harsh, allergic cough, and without me even asking he brought me a bottle of water. Then after he finished framing it, he put in that personal touch by inquiring who she was, and after we told him, he asked permission to give us a hug and express his condolences. There were tears in his eyes. I will never forget this visit to Michaels. They are truly blessed to have him as an employee, and I hope they take care of him! Is been a hard, difficult month and a half... she was killed April 26th, but people like him give me strength and comfort.

I expect this particular branch to be better organized

The store was clean and the staff was very helpful however, the product we were looking for was hidden behind a display that hid it and unless youre a size 6 you couldnt get to them.They are exclusively sold through Michaels and there were only two left available.The clerk was not sure when the truck was coming in or if there were more coming in.This is obviously a very popular item since they cant keep it on the shelves. You would think they would order a bunch and the staff would know when and if they were coming in.

Always found what I need

The quality of Michaels super soakers are quit exceptional. I do value their summer themed brands. If youre in the market for summer swag, pls stahp on by.

Shelves stocked well and clean looking. Only one cashier on a Saturday and had to wait more than wed like to.

I love Michaels here in Odessa! Staff is so friendly!

Like the prices. It has some different things from Hobby Lobby.

Always enjoy shopping here. The ladies go above and beyond when I need help. Also, I love my 15% off teacher discount.

Really didnt have alot of stuff looked empy

Lots to find here. Plenty of stuff for kids and adults.

Agh I like hobby lobby better, know what I meaaaan.

Very nice and helpful. I only had one employee that was rude and made it difficult to shop an area.

Girls loves the place. They get art and crafts projects there.

Hard to find what youre looking for because its big and theyve got lots of stuff. You need to ask for help finding stuff. But they will help you. Theyve almost got everything thing you need for all your craft needs. Its more expensive than other craft stores, though.

Good craft store

Love this place for crafts night calm atmosphere and neat crafts for kids

I love this store

You can most always find just about anything that may peek your intrest or even give wider visions of ideas for your hobby or craft buisiness. Something for everyone. Great prices and discount deals as well. I recommend Michaels to everyone.

First time here and loved it, found an amazing Christmas tree too its pricey but i love it, itll be our first Christmas together in our new home so Im going all out this year, my babies will love it

Great store w/ large selection of crafty ideas and supplies.

Awesome

Expincive and also found better and cheaper stuff in other stores

Found what I needed

Well-stocked store with courteous staff.

If your an artist up and coming or like my self well seasoned then this is the place to be for all and any materials needed prices or reasonable and the ladies there well knologed and friendly hope to see you there.

Love it there

The associates are very helpful. Easy to find products and great prices eith coupons as well

Well organized, and stocked. Always have what I need if I need it in a hurry.

Always find good deals and they usually have what I need. Very nice staff

Great sale ...

Fun and unique place to be in with local artist on premises, all stocked and exclent customer service

Ehehhwhej h its the best store ever, very quiet

Always have what I need and great mobile coupons

Needs more jewelry for kids to make. Other wise great service. Good sales and very friendly customer service

Desperately need a larger store. everything seems to be packed in every nook and cranny.

Found some really good deals!! Really nice cashier!!

Ramon helped me very much with custom cut matt and backer board for framing. His work was excellent. Thank you!

My favorite place

Love it has very friendly people who are always willing to help

Nest craft store aroundAwesome coupons

Love michaels! I could spend hours here and dont get bored. They have good sales all the time! :)

Awesome store. Not enough employees to get checked out in a reasonable amount of time.