I had a very unpleasant experience at H&M recently. Upon picking up some frames and looking over what had been done with the owner, I pointed out some discrepancies between what was agreed upon and what had been done. Rather than talking it over in a civil way, the owner grew extremely agitated, started unpacking what had been framed, and insisted on returning the contents in a forceful manner. He actually started hollering at me in the store, with his face getting all red. So, yeah, not going back to that framer any time soon...I appreciate that this is a family-run business. They do a decent job. But their service is average, at best. The fact that they are the only framer in Harlem and East Harlem, as far as I can tell, certainly plays into their cards. Clearly, there is no real necessity to treat all customers with respect when there are enough others around.By the way, in case you are looking to receive an email or text when your job is done, think again. The centerpiece of this business is a binder full of paper invoices. Every time you pick something up, you must present your invoice number so they can flip, flip, flip through their big binder and to search for the appropriate invoice. Seriously? How is this the only framer in Harlem??
Mahmoud, the owner, is a professional! And friendly and fun at the same time. He made very good artistic design suggestions to our framing ideas, and was spot on with the frame and mat picks. We ended up raising the painting to create a shadow and giving a floating impression. Very high quality framing and well worth it for a Damien Hirst original. Highly recommend
Ive had numerous items framed over the years. The custom work is amazing.
Got my first custom frame here for a map in 2015. The frame still looks beautiful to this day and is obvious it was handled by experts in the craft. The staff are knowledgeable and help you make the right choices in personalizing your frame. I am a return customer for custom frames which I intend to value and keep for a long time to come as the quality of work is superb and absolutely worth every penny, no doubt about it.
This is art gallery/store has exquisite pieces reasonably priced. The owner is professional and a man of integrity. Jobs are completed on time and done superbly with excellence. Finished projects are superior and second to none! I will definitely return and spread the good word that I would recommend without reservation or hesitation H & M Art and Home Decorations.
Good product at a good price. Had a great conversation when dropping off my jersey for framing. Felt welcome & treated right. I will be back.
Amazing quality for the lowest price I have been able to locate anywhere in the country. Very friendly and accommodating staff.Beside selling art, they make frames and sell furniture for great prices from the catalog.They have their own workshop in their 3000 Sq Ft basement where they make the frames. They use state of the art equipment. Their computerized mat cutting machine enables them to cut any shape mat you may need.They do wholesale and retail both in art and framing.I personally witnessed them receiving one truckload of Michelangelo picture frame mouldings to be custom cut and joined to the liking of their clients.Clients are treated like family in this place.I highly recommend this place to both retail and wholesale customers!
Best african american art you are going to find in Harlem. A must visit.
Great customer service!! I have brought multiple pieces to Mohammed to get framed and mounted always a smile and quality work!
Their framing work is real good
They must be paying people for reviews. or maybe now that Harlem is so gentrified the prices seem low to some. The place is a complete rip off and appears to be a front for some other activity. Your work is not done on time and they treat certain customers like trash. Everything is thrown around the store and even the front of the place is ramshackle (sign missing). You get better online or street art as it is the same as whats in this store. Buyer beware, choose this place at your own risk. Even their response to the other one star comment proves his/ their attitude.
Ive gotten a few things matted and framed here and each time they have done a wonderful job. I agree with the person who said it would be good for them to be more transparent about pricing. Ive apparently gotten discounts every time Ive been there, but Im never clear on what regular pricing should be. This mostly makes it hard for me to anticipate what a job will cost. At the end of the day though Ive been willing to pay what theyve charged me, so its not so bad.
A re really friendly and skilled business run by a Turkish family. They do an excellent job on custom framing. I am really happy with the result. With the quality comes a price but i think overall the price is justified in the high quality of work.
Excellent same day service without too much negotiation. Article purchased was ready and made to specs. Will patronize again, A+
I really like this place, but they need to be more transparent in their pricing. After making my selections, I have to hope that they hit the right buttons on the calculator. Once I took a picture to be matted, and another time I took two. They charged $20 both times. When I tried to use a coupon, they said that they had already given me 20 percent off, so that was a better deal. (I was like, 20 percent off what? You just wrote down a number!) They do a beautiful job with matting and framing, but I always wonder whether Im paying a fair price.
Excellent framing work. Very professional!
A nice,clean, quite, big art store.A nice couple is managing the store.
Harlem’s gem
Professional work of Art