Everything seems a little difference with cauvet 19 but the movie was enjoyable and my kids had a good time I would go again even with the mask regulations
This place has 6 registers and theyve closed three of them.one whole side of the lobby area to buy food and be rung up is closed. Are movies dying or just this place? I know that concessions are expensive but why do they need to be so overpriced? I feel bad for families trying to give their kid a movie experience with popcorn,drinks and candy and they could have just about bought the latest video gameI player instead. I bought a bottled water, Water for Gods sake and it was almost $5. Not a big bottle, no just a small 1.29 tops anywhere else. Infact they are .79 cents at Walmart. I feel like Im being robbed.even the clerk was embarrassed to say the price cuz thats all I was buying at the time.geeez. I usually just hold my breath buy the popcorn and the drink when I go plus I go at least four five times a month to see a movie. These prices are insane though I love going to bigger cities and going to an AMC in Arizona I feel like wow here let me buy all your stuff too because its cheaper.in Arizona that AMC has a soda cup that you can bring back each time you come to the movie to buy a refill. The refill will not break your wallet and neither should it break ours in Missoula Montana. I may be working myself up about the prices but it makes me sad because Im starting to think staying at home with whatever I want to eat in the comfort of my home is sounding a lot better these days.
Covid experience and only 3 people there. But staff was courteous and friendly.
Employees are friendly considering they are very understaffed, lines are long, half the time they are out of butter for popcorn and soda machine runs out of ice and some of the sodas, at a matinee movie when they aren’t that busy? Doesn’t make sense. It was much better when the front registers were open to purchase your ticket then just the concessions for that purpose. Theater is kept clean and functional. With the prices of the soda and popcorn it should be priority to have enough ice, soda, butter.
First time back to the movies was good we missed going
Unfortunately for myself and my family we are sadly disappointed in what the Mullan Theater in town has turned into. The line today was outrageous, we came an hour early for a 12:35 showing by the time we waited in the ONE line for tickets and concessions we were late for our showing. That’s unacceptable service and to have 3/4 people working only two tills is as well outrageous. The employees were frazzled, the movie goers were hot, and tired of waiting in the line and we weren’t the only family/movie goers late for their showing. This system isn’t working for the movie goers of Missoula, the front door ticket tills need to be reopen and both sides of concessions need to be open as well. Movies are $100 if not more for a family of 4 like mine, for a $100 you’d think the experience would be a lot better and enjoyable, isn’t that the point of a movie at a theater the experience..The theaters inside are nice and comfortable.
Good theater, but as far as AMCs in town go I prefer the 9 because you can get a meal there too. And those seats are hard to beat. The 12s IMAX is awesome though.
Good sound. Comfortable seats. Theater is kept clean although womens bathroom can get messy.
Bring theaters back. If we have stores and hair cutting places open why not amc like they can limit the people to during this pandemic
Love the movies.Some things you just need to see on the big screen. This theatre has a pretty good staff. I am an A-List member and go here pretty often.
Service is pretty good, sometimes lines are slow. They are understaffed though, so give them a break.Would advocate for the stubs memebership for drink and popcorn upgrades, but buy your own candy ahead of time.
Like this place its awesome
The Classic 12 is a great theatre with ginormous theatres for the big action flicks and smaller theatres for the more intimate movies. The staff is incredible and fill Your popcorn with a smile Hollywood style. The only objection is that everything is way too high priced and that goes to corporate greed and is no reflection on the local staff.
You can watch movies here but you have to butter your own popcorn.
Spies in disguise was an unexpectedly fantastic and entertaining movie for both kids and parents. Awesome!
Guy selling drinks etc helped a person not in line vs me in line A list. And for the love of all that is holy, I hope they disinfect the games because a lady stood there coughing all over it. Think well start going to the other theater. Guy didnt scan my code for points on my purchases. Seriously, wth.
Very clean. Kind and courteous staff. The movie was po perfect
Reasonable rates but food is expensive. Seats comfortable. Quiet and no one flashing their phones during movie time.
Very courteous staff, very clean, and very enjoyable, my wife and I really enjoyed the big screen bigger than the usual screen
My husband and I saw 1917 in IMAX. Clean theater. Very large. Ok for comfort. But great condiment options. We really enjoyed tha IMAX experience. It was perfect for the war movie of the year!
Im a regular theater goer due to my A list passes, which I recommend to anyone who loves movies! I love the atmosphere of the Missoula theatres. Only wish they had this specific salt that I like for my popcorn.. Ive seen them put it out sometimes but sometimes its not there.
Their Assistant Manager making remarks on police getting run over by a vehicle in Buffalo, NY.What a wonderful person to have representing your business as Assistant Manager.Im e-mailing this to Corporate.
The marquee no longer works all the urinals in the main mens room were not usable. Half the concessions were gone. Everytime I go here the facility gets a little worse.
Loved This Sonic movie with my daughter Rere!
I have to have to admit that I am impressed with AMC. I thought I was going to be disappointed when Carmike left, but I like the new company. The employees at this AMC are very polite and helpful. The building is very organized, clean, and has a neat layout. I think it is pretty cool that they have a little extra variety of food at the concessions; Carmike just sold popcorn and nachos. The theater rooms are very comfortable and relaxing to sit in. and I love the chairs in the Big-D how they form to your body. Almost makes you want to fall asleep. The only thing about AMC program is that I wish it didnt cost so much to have a A-List subscription, and that it didnt take forever to get to 5000 points for rewards, but I do love the free program that gives some discounts.
A great theater with comfortable seating and awesome screens. The sound is always great as well. The candy is pricey, but thats why you dont buy candy at the theater. Overall, a great place to watch a movie.
From a big city person visiting for a week the peace and quiet of seeing a brand new movie with only 8 other people was amazing! Clean facilities, popcorn and soda were acceptable and the IMAX screen was perfect. Only thing missing was the reclining chairs. Thanks for a great movie experience
Prices were pretty high. Somebody needed to clean the soda areas and the bathrooms. 2 star is being generous!
I joined the AMC A List, and prefer this theater over the new one, the staff is more responsive and always friendly, the whole building is always clean!
It was awesome. Really enjoyed the featured movie, Avengers, and went with a friend. Pricing was good and comfortable seats. The foyer was a little messy, dirty, but other than that it was fine.
This is another theater that makes you wait in the concession line to buy tickets. ONLY ONE PERSON is behind the counter. It took 20 minutes to get our tickets. Everyone in line was frustrated. AMC is saving money by not hiring enough people and probably selling more popcorn---which is high profit. However, we, the customers, are stuck in line way beyond what is acceptable.
Helpful employees, with Montana smiles! Opened door for my 90 year old father who was in the wheelchair. Thanks AMC!
Never had any issues here. The staff is helpful and responsive, and with a Stubs membership, the high prices are somewhat reconciled.
Wanted to pay cash for tickets, gentleman behind counter acted like hed never heard that before then closed the cash drawer before giving me my change. Took awhile to get someone to open cash drawer and then they couldnt figure out how much change to give me. They pulled out their phone to use calculator. Popcorn was cold and they bring butter in a separate container? Plus we didnt get our food for almost 30 mins. I buzzed and they brought food out 15 mins later! Maybe I came on a bad day but this is the 5th time Ive been here and service has not improved much. Great seating but thats the only good thing about this new theater.
Movie theaters are ment for new releases but yet there playing movies for 2 years ago. Like who the f#@& wants to pay for a movie they own. Get real amc.
What a fun addition to Missoula! The theater is beautiful, the staff very friendly. and the food good. It is wonderful to be able to reserve your own reclining chairs and know you can sit next to the rest of your group. It does not cost much more than going to a dinner and then a movies at another theater and being able to dine in and see a movie makes this a special experience. Dining is not necessary but a fun experience otherwise just sit back and enjoy a beautiful theater and be happy!!!
Always a great time here with friendly staff int!!!
They’re okay, like any theatre, snacks and food overpriced. Theatre nice and big, their upgrade is great. Customer service is ok too. Will be back!
Dirty and rundown theater. Major problems with audio balance. Front channel speaker is blown out in at least one of the screening rooms. During silent or quiet scenes the hissing is very audible and distracting. Side surround speakers are turned up too loud and rear speakers are too quiet.
Been coming here for years. Although its changed some, it still has that movie magic feeling every time I go in there
Did not like the long wait when I went to see How to train your Dragon. Too few staff maybe. But other times everything was pretty good. They need more or better staff at times.
For the size of Missoula, this is a great theater. The prices are shockingly reasonable. Lines can be long, but it is a movie theater. You wont find fancy reclining seats, or IMAX, or anything fancy like that. But good sound and video. And clean facilities.
Ridiculously over priced!! $85 dollars for myself and three kids to watch a movie. We got four small sodas a large popcorn and two candies. Not only that, after paying that much you have to butter your own popcorn and fill your own sodas. Not that Im to lazy to that but for that price it should be in a chilled cup and hand delivered. In my opinion it was completely over priced and we will never go back.
Comfortable seating, but be prepared to see your waiter/waitress once. We ordered, money taken, someone else delivered, and despite pushing the service button we have yet to see them again...
Nice theater. $5 tickets on Tuesdays if you sign up for the stubbs program. Free to do
Movie and sound quality was good. Seats are actually comfortable. The rest was extremely ridiculous. I have to really want to see a show to go. Even then tickets are the only thing kinda worth the price.
Slow and poor customer service every single time we have come here. Don’t waste your time!
IMAX movies are much better for movie similar to Ad Astra
The guy who helped us at the counter was excellent
Great new seats, and it felt 3D, even though it wasnt.
It is nice to have a theater in Missoula. i prefer this one then the new dine in at the South Gate mall.
There was no one in the ticket booth. There were no displays in anywhere at the theater for movies and show times. The poster was still up for the movie I wanted to see, but after waiting in line at the snack bar I was informed that movie was no longer playing. I am very disappointed in the changes made to this theater!
Good movie watching selection.
Nice place to watch a movie with the family
AMC is one of the most problematic companies I’ve ever had the displeasure of dealing with. They enforce a redundant policy that restricts 18 year olds from buying multiple movie tickets to an R-rated but 21 year olds can? What’s worse, is if you get the wrong showtime for this R-rated movie or if you’d like to change it around for you and your guests you need to be 21 just do get a new showtime for you and your friends. AMC, this is a flawed policy that has caused me and others nothing but trouble and has honestly made me question why you are even a legitimate company. Remove it.
The movie was good to see.
Always friendly people here.
Love to go to movies here ...great theater
Well I showed up at 4:15 for a movie that was supposed to start at 4:15, at 4:45 i texted my bf because i was still watching commercials. Yes commercials, the same 4 or 5 for 30 minutes straight. Around 5 or 10 minutes before 5pm, yes 5pm at a movie that was scheduled to start at 4:15 they start playing previews. I was done with my popcorn and full by the time the movie started. I am an A list member and enjoy the theater but come on I have a life. I went to watch a movie leaving my house and driving the 5 minutes at 4pm I got home at shortly after 7 that is ridiculous.
The ticket prices here are way more reasonable than most theaters. Theater rooms are a little bit smaller but seem to be just like any other theater - comfy seats, decent sound system, etc. The snacks are good (especially the pretzel bites) and the place is pretty clean. Great place for families.
Normal moviegoing experience. Nothing popped out in terms of being memorable.
The absolute worst theater Ive ever been to!! Smelled worse than an outhouse!
Never got our refills back. Food very salty, and for me that is saying something. Chairs comfortable but thought more space between the grouping would have been nice. I dont know. Not going to rush back that is for sure.
Clean, smells clean, and a good family movie experience. We went to see the new How to Train your dragon hidden world, and it wasnt to loud for the children, which was huge!
Very helpful and good natured people working there. Ill go more often. Matinee is so worth going! No crowd and good price!
Great place. Clean and comfortable seats. Great sound system.
Normal theater with a small foye, gave four stars because of the cleanliness while we were there. Mid day with popcorn and kids on weekends isnt easy to keep up with. They did look like they were trying at least.
I love this theatre and its staff. The staff are always so friendly and helpful. The theatre has always looked clean and felt comfortable.
Three stars for locking me out.I saw A Wrinkle in Time with my brother and nephews. The theater was not very busy and it allowed us to pick good seats. The sound system was very good and the seats were extremely comfortable. The staff was strangely not very friendly, although Im not exactly surprised due to the nature of their jobs.I needed to place a phone call and asked an employee if I could be readmitted if I stepped outside. I was informed that I would be allowed back in. After finishing my call I attempted to re-enter the theatre and found the doors locked. I knocked loudly and attempted to get the attention of an employee, but was ignored. Several people saw me and finally a guest opened a door for me. By this time the movie had finished and my family was exiting, wondering why I had missed the last half of the movie. Fortunately, I had read the book in middle School and knew how it ended, but I was disappointed I wasnt able to see it with my nephews.
I like the older movie seats, because I fall asleep in recliner style seats.
Better handicap seating.
If you’re looking for a rundown, trashy, uncomfortable, smelly, dirty place to watch a movie look no further. Used to love the 12, but in comparison to the new theater at the mall this place has turned into the old dollar theater. $9 a ticket to walk into a room filled with disorganized theater posters, only one concession stand is open. Bathrooms are covered in food and look like they haven’t been deep cleaned in years. The movie will start 45 minutes late after commercials and enough previews to make you sleep, but you’re too afraid to sleep because of the filthy chairs you’re sitting on. Once the movie starts the screen isn’t big enough for it, words are cut off and it’s fuzzy. AMC 12 must be managed by teenagers to be this terrible. I won’t be returning.
During the movie we watched, there was an unruly fellow, in the theater with us. AMC Personnel handled it professionally as quick as possible. Thank you for your prompt professionalism. We were able to proceed in finish watching the movie without much incident.
Movies are decently priced and the seats were terrific. Food was pretty tasty. The briket fries were really good.. I felt like the food was a little overpriced, however. I would definitely recommend checking the menu online first to ensure you are willing to pay the price.
Expensive food. Staff is nice. Comfy seats.
This is a greatly enjoyable Cinema. There are 12 various theaters an Imax for 3d and and hit movies. Very comfortable seating with plenty of leg room. Access is user friendly handicap seating also. Prices are very competitive and affordable. Cinema parking accessible from multiple routes off Reserve St. Purchase tickets on line and no worries show your phone with confirmation alls good. A great family or couples outing.
Is a decent theater. The staff are always friendly. I find the prices to be a bit high given that it really doesnt offer anything unique compared to theaters in other areas.
I think they have finally made changes to the staff levels, I had to start coming early on Tuesdays to make it through the line, but lately its been much better. The app has made things quite a bit smoother, love the movies and selection of theaters!
My mom and date enjoyed are selves. One hint if you go for last showing and your thirsty from all that expensive popcorn make sure you get back to soda fountain early otherwise you wont get back their unless you sneak as I did. Exellirating thought I was a youngster again. Thank You Host
Great place, but overcharged and our seat where not available.
Theyve got an IMAX. And I love the ICEEs. But popcorn is mediocre and theatre in general is lame compared to others Ive been to outside of Missoula. But its the best theatre in Missoula if youre looking for a big screen.
Nice Show House had a few snacks!
Nice multi theater typical of usual American movie houses. Great deals if one initially signs membership program.
Mostly clean theater. Pretty average but it does the job. Nice that they have an imax
Theaters are way tooo loud. Everytime. Sound folks must be hard of hearing and/or assuming everyone attending must be partially deaf. Definitely bringing earplugs should I ever come here again.If everyone just took better care of their ears...
Fun cheap place to watch movies
While the new AMC theatre at the mall does an excellent job of providing a premium movie experience, the AMC Classic provides the standard for watching movies at a substantially cheaper price.
Low selection of carb friendly snack options but then again thats par for a movie theater. The place was clean and staff were competent and friendly.
Comfortable seats that let you see over even the tallest person in front of you. Great sound and video. My biggest gripe is the cost of concessions... way too expensive and only encourages people to bring in their own food.
Not a bad place to watch a movie!
Great place always clean and the popcorn is good
The screen was awesome and the movie was great. The snacks are pretty overpriced and the seats really arent all that comfy. The bathrooms were clean and so was the theatre. Overall decent movie experience.
Clean and comfortable. Great place to relax on a hot afternoon. Under $6 during the day cant be beat.
Making customers wait in the concession line to buy a movie ticket... What genius thought up that asinine cost saving idea. Now it takes 5 times as long to buy a ticket! I am sure it saves them a lot on employees and they probably sell more $9 bags of popcorn, but makes for an awful customer service experience. Never thought that I would miss Carmike.
6/11/19 6:45p.m-7p.mI had bad customer service from ticket service.Cinema is new and looks clean though.
Its your average run of the mill chain movie theater. Nothing overly amazing about it, but its not as good as some other theaters in larger markets. Its what you come to expect of most Missoula chain ran businesses. I remember it being a little more flashy when I was younger but you could just chalk that up as nostalgia.
Great customer service and decent prices!!!
Always enjoy the spacious seating and good size theatres. Really enjoy Big D and AMC popcorn. I grew up going to AMC theatres, and am glad to have one here in Missoula now!
Had a great time at the movies. Love the new Stubs program.