Super Happy! Excellent service... I been shopping my Halloween customs for couple of years and it’s always a pleasure to shop here! Everyone it’s super nice, friendly and willing to help with ideas and suggestions!!! This time my sales person was Daniel and I couldn’t be any happier! Definitely coming back!

Amazing customer service! They take their time to help you out and answer all your questions! Daniel is the best, Ill always ask for him!

Great selection of bikinis, lingerie, costumes, and fun toys! The staff (especially Andres) is very friendly and helpful with recommendations. He helped me pick out just what I needed for an upcoming special occasion!

Just left with a bag of GREAT ITEMS ..... and all thanks to Teresa whom was a big freaking help! Great customer service, this wasn’t my first visit and it definitely won’t be my last. one satisfied customer .

This place has literally anything you would need for some naughty time. Also a great place for Halloween and music festival clothing.

No refund today but yesterday was an exception!?! and then I can’t even try on the costume before purchasing. && VERY LITTLE OPTIONS FOR PLUS SIZE WOMEN IN BOTH COSTUMES AND LINGERIE THIS IS DISRESPECTFUL. I just wanted my refund because there largest size didnt fit me and they don’t have anything larger in ANY OF COSTUME. - I work with celebrities and I gotta say never will i ever refer you guys to any of them. Sukihana would’ve roasted your store on live.

Daniel made me and my boyfriend feel so comfortable! He was so great at explaining everything and showing us around the store! He was enthusiastic to help and it showed. Will definitely be back!

I saw online a huge selection of nice masks, I thought it would be a great idea to buy one for my wife as a gift. The mask was way too small and Falls off her face, like a children’s mask when I called the store and explain this to the manager he says that they just come that way and there’s nothing he could do only give me 20% off the purchase of another mask which I feel is an insult. If I’m not happy with the product and you’re not able to take it back you should either offer me a replacement, a store credit or a refund. I am a business owner and deal with things like this on a regular basis. Plaything Miami handled this the wrong way!

Love Danny he was friendly and made me feel sexy and confident in my purchase.

I love this place the service is great! Many super nice people work there! Very Helpful staff️

This is the first time coming to the store and I met the most amazing sales associates. He was kind and sweet and so nice! Daniel helped me and made me feel so comfortable. Honestly because of him I will be coming here/ thank you for everything love Jenny.️

I drove one hour from Boca to come visit and Daniel made the experience stellar! I was looking for a specific style, and at first, it’s seemed to be out-of-stock :( ... but Daniel saved the day, found what I came for and helped me look fab-u-lous! 10/10 worth the trip :D

Great place, great prices, great customer service. The same person that took my call (Ramon) actually was there and remembered my call, and walked us to the products we called about. Angie the cashier was also very helpful and friendly. Great staff!!!!

The service received at Playthings was so much better than i’ve received at any other sex shop. Danny assisted me and he knew exactly what i was looking for and even helped me look into new things. i love the energy and the staff for being so fun and friendly.

Greeted promptly and very friendly by Danielle. Not pushy, but very knowledgeable and gave me attention and information in a way that I felt no pressure. Great visit!

Every time I come here, I always leave happy and content with my purchase and experience here when I come to the store! Angie was amazing and so patient with me. She answered all my questions and gave me the best suggestions. Can’t wait to wear my outfit! Thanks to Angie & playthings

I’ve come here several times. Daniel is the person I’ve always come to for advice and recommendations. He’s amazing and very mature when it comes to advice on a multitude of toys and product. He’s my go to guy and highly recommend him to all

Always a great place to come by for any sort of bedroom needs. Angie had to be the funniest and most well informed employee at this store. She steered me in the right direction for a superior product. If you have any questions I strongly suggest asking for her. As usual the store is very clean and doesnt have any weird vibes at all. The staff is very professional.

So Carlos, was just absolutely Fabulous! He approached my girlfriend and I, and immediately assisted us in our search with no hesitation. He Gave us Superb Service & Should be given praise from Management. Please if Carlos ever assists you write a review... He wont ask you to but He Deserves them.Ps. Angie partnered up with Carlos and gave the Amazing Assist.. like Pinky & Brain. She is so detailed & knowledgeable!!!

Excellent service by Daniel helping us find what we needed and very knowledgeable on products. Will definitely return again. Best shop in Miami.

When you are looking to improve Thisyour sexual experience or get ideas or try new things, this store is must to go. Jaz was very helpful and she knew specifically what I was looking for. The have great stuff, dresses and sexy looks to try! I will keep coming and I recommend you to come and get something fun every so often

Place is AMAZING. I always come here every once in a while, especially for Halloween! Every year I come and never leave disappointed️ This year DJ helped me out with my costume. I had no idea what I wanted to be and she was SO creative & gave me the BEST ideas and I left with the most unique costume ever. Shes the bomb!!! I recommend this place 100%.

Amazing experience! This is my go to store for sexy tings. Angie helped me, she’s very knowledgeable on the products and helped me make the right choice. Look forward to coming back! It’s always so much fun!

The host at the store(Angie)was more than helpful, answered any questions. Made it super fun and comfortable. Will send anyone who ask where to go to this place and Angie

Carlos was so knowledgeable with the lubes and Angie was amazing with the knowledge of the strap-ons and harnesses. They made sure my partner and I were completely happy and in the loop with our purchase.

Danny was amazingly helpful!!! My boyfriend and I came here for the first time and we were able to find everything we wanted and more. You can test the toys and see what things feel like. Definitely coming back!

I absolutely love this place. Wasnt sure what I really wanted, but Astrid went out of her way to help out. Best experience

Angie and Carlos are amazing! They’re always so helpful and friendly. Thanks guys

Stopped in to pick up costumes and Theresa helped amazingly with every need we have. She even ordered specific items I needed for my costume. Store experience was amazing and so was Theresa

Angie was a great help made my shopping a whole lot easier and faster and was very informative. She is an asset. Great experience

Claudia was the best. Helped me find just what I needed. Thank you so much. This store is a plus...

Amazing customer service, the staff are so friendly and knowledgeable. Daniel made my experience so simple and I left more than pleased with my purchase . I’m definitely coming back soon.

Angie was the bomb.com! She presented the products very well and answered many many questions. We went for her suggestions and we are happy!

This place is awesome and the staff is amazing. they dedicate their time in helping you and giving ideas for anything. there is no way you can leave dissapointed. DJ was one of the people that helped me and my girlfriend out and we were extremely happy.

It was my first time here and it was an amazing experience! Everyone is so friendly and willing to help with any of your questions. Definitely come through and ask for Angie or Gustavo! Astrid os also amazing!!!

Super cool environment and ASTRID helped us find everything we needed! I will recommend to everyone

I’ve been coming here for a few years now looking for rave attire or costumes & have always had a great experience! I came in tonight & Jaz was extremely helpful & super sweet

I love playthings store they have everything that I look for and the quality it’s amazing. They open until late so if you need something late you can still have a chance to go and they are open.

Awesome service! Jaz was very helpful, super attentive and made the shopping experience much easier for a first time shopper.

This place utilizes their No refund policy to sale defective items, which means they have legal reasons to steal your money. My friend is opening a court case because of the awful way she was treated at this place. There was no manager at the store. They even asked her to leave the store. It was very embarrassing.

Amazing staff! Genesis was a dream with helping me pick out a costumes that fitted me sexy and comfortable. If you come definitely ask for her!

Danny was the bomb great information on products can’t wait to come back and see him again

Angie was very helpful with our purchase. Also very nice. Would recommend

We love this store! A special thank you to Astrid for always helping us and finding us what we need.

Genesis was so so so helpful and made our Halloween shopping that much easier. Got two complete looks. Definitely the place to come to and the person to help you!

Ramon was the absolute best I love him so much so helpful definitely the go to person for assistance

Wonderful staff! Incredibly helpful, Genesis helped us with out entire purchase. Very knowledgeable and attentive! 10/10 highly recommended!

I effing love this place!!!!! As a entertainer I know I can always count on Playthings WHENEVER I need ANYTHING !!! 10 stars ! Oh and Astrid is superrr helpful! Tell her Chopstiix sent you :-*

Danny was such amazing help and extremely friendly. definitely would come back for his customer service

Great place for exclusive lingerie that no one else carries . Awesome customer service and knowledgeable staff . Love their accessories, I always find a cute sexy something to spice things up! And open till 2am a plus for a night owlLike me :)

Danny was amazing. Helped me find a costume for a festival last minute and went out of his way to bring us a bunch of things to tie the look together. Thanks so much!

Danny was extremely pleasant and helpful in buying my first toy at the store. I hadn’t been in a long time and he made me feel very welcome and comfortable with the process!

Jaz...... was an incredible and very helpful guide professionally and personally thru out the store. Explaining all the new items and was very knowledgable. I highly recommend try us place and the wonderful staff.

Ramon was super nice and helpful. He showed me how everything worked. Will def be coming back.

Incredible customer service. Gone every year for their high selections in Halloween costumes. The service of impeccable from assistance in picking out costumes and accessories, to personal assistance in trying on costumes. Definitely recommend, above any other store for Halloween!

Very nice store full of goodies ;). Angie was the bomb! She is really helpful, she recommended the best of what I was looking for!

Great costumer service. Teresa helped a lot and was really nice with me.

The service is great, always cared for us and theresa made sure she got us the best deal.

I LOVE THIS STORE! Gustavo and Esteban are the best️

Good atmosphere and very nice people

Astrid happy me with everything... I just love her spirit

ANGIE WAS THE BEST!!! She helped me pick out the best toy and lubes!

Thank you so much Danny for the the help ️ Your the best

Astrid was amazing. Helped me find what I needed and was fun

Went to playthings for my wife’s Halloween costume. A lot of variety and price ranges. Staff was super helpful. Highly recommend.

Angie was the best!!! Helped me find everything I was looking for! Great experience

Very great customer service! Danny was extremely helpful

Omgggg i love this place they have such a good variety and style. angie was the best !!

Genesis made my Halloween shopping experience soooo easy. She customized my Indian costume by mixing and matching pieces. I’m very happy with the final look!

Amazing place for your adults needs, awesome help, ask for carlos excellent service.

Claudia just made my day!!! I showed her a picture of the costume I wanted and she brought my idea to life! She was such a doll and helped me find not one but TWO Halloween outfits. Definitely recommend you come to her for your Halloween looks

Awesome assistance and vibe. Best store in town

I LOVE this place have been coming for years, and Angie, is always super helpful!

Omg first time here and it’s awesome thank you for the bigggg help Astrid

Astrid was very good, progressional and always help me a lot, I recommended this places .

Incredible service, Angie was the bomb with addressing all our questions and concerns, for exactly what we were looking for

Awesome place for all your adult needs, great selections, great prices, and great customer service...Especially Carlos he’s super helpful!

Daniel was very helpful, he is amazing and know alot. Recommend this place and ask for daniel.

My go to costume store in Miami! Great variety of costumes and accessories. The staff is super helpful as well.

This place is amazing! The staff is the bomb! They know exactly how to help you. Esteban helped me find the perfect toy!! Thank you!!!

Playthings associates are all so friendly and informative, I highly recommend this store!

Angie was great helping me to find everything I need.

Great service from Claudia, helped me out with some outfits for my soulmate

Great place to make your man fall in love with your body

Love the store. But specially loveee the customer service Angie provides to me every single time I come to the store. She is very helpful and has a great personality. Thank you Angie.

It is so cool and jazz one of the workers is very helpfull

I had a great experience. Genesis was especially helpful! I’ll definitely be coming back.

Super great customer service! Ramon was a great help.

The staff here is excellent! They are very knowledgeable and make you feel comfortable.

Danielle was a great help today! Highly recommend

Love love love this store they have anything you need

The customer service at playthings is amazing. Astrid was very helpful!!!

Angie did a great job walking me through the shop and making great recommendations

This place was nice look for Astrid shes really friendly

Great place and Danny is the BEST! Great customer service!

Teresa was Very helpful and professional. Highly recommend.

Best Adult store I’ve come to! A must. Angie helped so much here on any questions me and my friends had. So coming back here

Amazing, very helpful. Great staffing.

I found the leather shorts I’ve been looking for for a while. I was very please. I also found stockings to match my shade. Very pleased

Danny is not only informative, but also friendly and fun!!