Absolutely love big Al’s. Great place to chill and play with friends. Cool atmosphere. I personally always go to the VIP lanes, great bowling.Cool, vibrant, and great selection of arcade.Awesome place to watch sports.

Very nice people delicious spinach artichoke dip and outside patio. Open area to watch sports, pinball machines and crossbow game upstairs in their arcade. And live music on the patio on Saturdays what more could you want.

Great atmosphere. The owner designed this establishment with obvious thought to the enjoyment of the customer. Unfortunately, the same is not true of the management of the restaurant. First, a restaurant that doesnt accept cash! Absolute poor judgment of management. Cannot be Covid related, as the bartender was happy to accept my credit card and hold it until my tab was completed. Then no servers, a line to order food and drinks which quickly overwhelmed the single bar tender. Felt horrible for her, she was hustling but it left each customer with a disappointed service. This mind you was during the height of college football Saturday afternoon and also during the busiest shopping Saturday of the year after Black Friday, so the fact that this establishment is located in one of the busiest shopping areas in the city. Just overall poor management of what could otherwise be a great, enjoyable place.

I’m only giving a two star rating for the lone bartender’s service and the big TVs. The last time we were here was about one year ago during the start of football season. We haven’t been back because of our prior experience of poor service and poor food. We decided to try it out tonight because the Seahawks were playing and their TVs are awesome!We arrive and see the signs at the hostess stand that say “please seat yourself” and “order food and drinks at the bar.” We get a table without a problem about 20 minutes before the game. The bartender served dozens of guests ordering food and drinks from the bar. There were tables of up to 8 people and the dining area in the lower section of the bar was full, approximately 40 people, by the start of the game. This is an extremely poor concept for a restaurant of this size, even with COVID being present. After standing in line for 10 minutes for a beer, I asked the bartender why there wasn’t another bartender helping him. He said it’s only busy because the Seahawks are playing and management must’ve overlooked the game... This is unacceptable. Another man, maybe the bartender from the bowling alley or the manager, comes to the restaurant bar and pours a shot for a guest who wasn’t in line. The employee takes the guest’s payment and leaves the line of guests who are waiting to order. It’s odd that the manager isn’t helping the bartender serve guests and get through the line quicker.Our first food dish arrives in maybe 10 minutes, which is great. We ordered spinach artichoke dip. It came lukewarm and was cold in the middle. When I asked the employee who delivered it to warm it up, she brought a new one that was the same temperature. The spinach artichoke dip tasted great but the fact that it was cold was disappointing. We also ordered a pizza. The bartender let me know when I ordered the specialty pizza with several toppings that it would end up being a $40 pizza because he has to enter each $1.50-$2.50 topping in when placing the order. That is beyond ridiculous! I’m thankful he told us it would end up costing that amount because $40 for a pizza is absurd. We ordered a personalized pizza with 4 toppings, which ended up being $30. It arrived hot but it was not good. The crust was very greasy; you needed a fork to eat it if you didn’t want your hand dripping with grease. We were fed up by this point to complain about the food again.It’s unfortunate Big Al’s isn’t operating with better management. This place has great potential with the atmosphere (big TVs, comfortable seating) and one dedicated employee - the bartender, Richie!

Every time we come to Big Als, we all have a great time. Large venue, multiple floors of fun activities. Food is good, drinks are good, staff are excellent and friendly. There is a great secluded private bowling area for birthdays or special occasions. There is a large sports restaurant area too. Plenty to do and get lost in.

Love going here but I saw no sanitation practices at all other than the bowling area...brought my own.

Cool ambiance at the restaurant/bar and thats really all its got going for it on that side of things. This is not for the bowling and arcade areas as I didnt spend time there. I know COVID is a weird time. But making people go to the bar to order at a seated restaurant, (about 10 minute line to order) is both strange, and terrible from a service standpoint. The food was average or a little below. Not hot, a little undercooked on the burger. But a ten minute line and not much in the way of service makes you decide not to search out staff to fix the problem. Also of note is the bar area was filthy. Glass stacked as full as possible in the sink. Water and liquids all over. Out of pint glasses. But they did fill a mug for the same price. Have been before with middle of the road feelings after. This time I left thinking itll be a long time before I go again if ever.

The arcade and bowling are normally great. It is the restaurant that is not so great... Prices for what you get does not always align there. Nachos were super subpar. Great staff, just unfortunate food quality.

Service was pretty non existent. Pressed the service button several times while bowling and never came. If they cancelled it because of covid, I saw no signs indicating it. Went to the restaurant and there were signs there that you had to go to the bar to order. Didnt want to pay the $16+ for a burger so we just left

It was fun to play some arcade games. Wish they would of have had some older generation video games though. We didnt have enough time to play a game of bowling, maybe next time.

We were on the waitlist for a bowling lane for over 3 hours after being given an estimated wait of an hour and a half. 30 minutes before closing we asked the employee if we could still bowl since it was close to closing and she said they couldn’t sell any more lanes. We waited for 3 hours to not even be able to bowl with no apology from employee.

Please can someone explain to me why the prices are so much... and I dont mean just a little high priced.. I mean ridiculously high. You are driving away customers by charging 9 dollars for a shot of Jack. I hate greed. And this place is the definition of greed. Im a veteran. Couldnt even get a discount because it was the wrong time of day. The owner should be ashamed.

Why not take orders at the tables? At a busy time we could easily wait 30 minutes in line to order a couple drinks or refills of soda. Also, why not let family groups sit together at the bar? There is no risk in that.

Unfortunately a very unpleasant experience. First we arrive on a calm quiet evening to bowl with our family and they tell us it will be minimum of a one hour wait, so we reserve our spot and go to the Sports Bar and Grill. You have to go up to the Bar and order to get dinner for your family and there is a line of over 15 people with one person taking orders. Unacceptable customer service! We live close, but for now on will travel a little farther and go somewhere that can provide a much better and expected experience like Wahooz.

Pretty fun place and the food was really good. I took a star away due to some of the games that were broken but still took money. When I brought it up to one of the workers I was told the technician to fix the machines was not in and money could not be reloaded onto the card. I did suggest to turn the machines off but it was just a smile back to me. Only lost a couple dollars but it kinda felt like a scam as there were multiple people attempting to use the games after I did so that builds up quick for a business. There were 3 games that I can remember taking my money but broken or had broken aspects so it could not be played correctly.

Very cool place to hung out with family or friends. Nice cold drinks and awesome big screens to watch sports. The best bowling lanes love it!!!

Cool place very cool place, game room for kids up stairs, bowling with nice lanes great atmosphere and bar in center of area. Go bowling, get a drink, play a game, just go its a cool place youll luv it

Fantastic place reminds me of Vegas a lot of cool games and bowling they are doing their best with the covid thing the restaurant process is kinda a mess but what can you do? Great place for the kids to have fun and cut loose

Cant leave another review, not that I would change my rating. Went again with friends, this time the upstairs bar and arcade. Handsanitizer everywhere. In the upstairs bar some items were missing, bartender Grant went above and beyond by going downstairs to get what was missing to make sure my friends drinks were correct instead of telling her to order something else. With the new distancing protocol, I do not notice a delay or any problems with the service. He has been one of our bartenders downstairs and up and has always made sure to welcome us and provide great service.

Have to walk to the bar to place orders and get drink refills. When servers bring food or take plates from the table they dont talk to you at all. $11 for a quesadilla with cheap, chalky cheese. Like servers can come to your table to bring your order, but not to take your order? Ridiculous

My family and I went bowling last night, Aug. 14, 2020 at 9 pm and we were very pleased with Marques. He was very attentive with our needs and very helpful and because of workers like that we will definitely be back. Thank you

Looks like a fun place bowling, video games and a sports bar and regular bar. The thing I saw that made me nervous so I didnt go bowling ... The bowling balls were not wiped down after being used just returned to the racks from the alley. A notice on my phone said that bowling was on top of the list as a place to get the COVID-19 virus. That would be a good reason why. Couldnt see what happened to the returned shoes. Also the mens restroom upstairs had no soap or hand sanitizer available. Plus side the chicken strips, nachos, tater tots, beers, soda and pizza was pretty good. But as the place got crowded less social distancing was in practice.

Nice place to hang out.Lots of friendly people.If you dont have a good time here then you may need therapy.

I always have a blast when me and the boys have our bowling nights here! The place is well kept up and clean. The latrines were stocked and immaculate. The staff are always wonderful and kind. If youre from around here or just visiting, I suggest you check this place out. 10/10

Awesome place went with my brother and my friend for my birthday. The only thing I didnt like was the pizza other then that excellent place

Loved it. Treated our grouo with extra attention and had every detail down perfectly.

Horrible. The worst place i have ever been. I had better food in boot camp. Not to mention friendly people in boot camp for all my brothers and sisters out there you know what Im saying

Bowling was very fun, service took a little while for food but understandable because of the amount of people, arade was very fun

Fun place. Lots of TVs, drink specials and a bowling alley!

I felt like it was over priced for the amount of mechanical problems we experienced. I would not come back.

Great place to go bowling. Wouldve given them 5 stars but they messed my pizza order up.

55 foot tv! Watching sports has just been brought to a new level. Bowling alley is high tech. Special separate bowling area for groups and parties. Every video game imaginable upstairs. Fun times!

One of my favorite places to go! Food is yummy I recommend the buffalo chicken dip and their chicken strips are amazing! Also very good service! If you feel like drinking and playing games to bowling to enjoying a good football game on a Sunday this is the place to be! Also kid friendly as well lots of games for them to have fun and ice cream bar as well! All ages fun!

We reserved three lanes for family get together. The gal in charge of our party was on top of everything! Had a blast! Only issue was music too loud.

It has pretty much everything... food, drink, bowling, and a ton of other games (you can earn digital tickets)! Entertainment 10/10, food 8/10

Good place, good service. Fun!

Really good food. Seating was crowded and a bit loud for the size of our party

I ordered through doordash. The delivery was quick, no problem there. It was the food. I had the fingersteaks. I had been told they were good. Well I suggest not ordering unless your in person, so you can send them back. They were more than over done the ends were burnt and couldnt even chew them. My dog got an expensive dinner. When I called, which I never do, the guy I talked to didnt seem to concerned about a return customer.

Lots of fun like how they have adult stuff too

They are doing a good job with suicidal distancing all the kids

The employees were very attentive to the customers and the food was to die for.

Great except they were not serving ice cream or milkshakes! Huge bummer!

Besides the expense, it has a very clean layout and a stylish yet comfortable atmosphere. Fun for bowling and games for the whole family. The food is ok, the drinks are a bit overpriced and a bit underfilled, but other than that its been a blast. Id come back.

Great place for the family, groups, a couple or whatever you go as. The upstairs is an arcade, perfect for dates/hangouts, and the main floor is great for groups with bowling

Good environment to come and watch a sporting event. Good drinks, decent prices and good service. Ive also come here for company parties. Weve been in the sliders alley (I think thats what it is called) and the caddyshack room upstairs. Both were enjoyable with good catering.

Theres plenty to do here by way of arcade games, bowling, food, etc, but I thought the token games were way expensive--like $1.25 for one turn on a simple arcade game that would have been 50 cents at Pojos. Bowling was fun, but nothing special. Felt kinda crammed in, actually.

Burt and Ian was perfect! They are so nice and answered any questions I had. They deserve a raise!!

No waiters, way over-priced undesirable food, bad customer service

Good job of Covid awareness

My husband and I went to Big Als for dinner and a date night by the fountain.Dinner was not very enjoyable. We ordered some nachos to share. And a French fry platter.The nachos were terrible. It was like they have been microwaved. The cheese was stuck like wax. You lift up one chip...the whole plate of chips comes up AND the paper is stuck to the chips!! It was terrible.They dont take cash right now. They dont have someone to take your order at your table. You have to place your order at the bar!!!Major thumbs down tonight Big Als.

They are a bit expensive but it was really fun and had good food

Oh I just love this place!! There is fun for all of my family. I love their bars! Big Als is very clean.. And their staff is very nice and helpful. Never ate there so I havent experienced that end of the business. But the bowling was up to date. Shoe where nice and clean. The bowling System was NOT confusing. Just a really fun place to go.

Lots of fun but very pricey. Service kinda sucks because they are so busy but a fun place to go with the family. Also there are NO gluten free items according to our very unhelpful waitress.

Has to be one of my favorite bowling alleys. The staff is awesome and willing to help. Plus the arcade upstairs is nice. Just wish They oiled the lanes more. They also have a great drink and food selection.

02/19/20 11:45am asked for pizza, Meagen our waitress said they ran out of pizzas. She went on to the next table, customer asked for a pizza, waitress said they didnt have any but went to check in the kitchen, came back to take their order. 12:30pm and the table next to us #26 got a pizza!

Excellent place to go on wine have a few drinks meet some friends. Staff is extremely finery helpful. And has 2 full liquor bars. One of the best places in the area Ive found to unwind.

2 hr wait time to play.

Food was great, but need more help with serving food. Waiter refused to split ticket when in a large group. Too confusing for me.

A very well-kept business, Big Als provides an assortment of activities for all ages. The entertainment never seems to end and late night adventures can be fulfilled. The location is accompanied by a wonderful shopping center if you decide to keep the kids entertained while you decide to shopping. At times it can get very crowded, and waits for bowling lanes can be quite long if one decides to go spontaneously. Best call ahead on a busy night like Friday or Saturday.

A great place to have fun.Food is a little expensive but worth it you get alot and it is good.

We had a good time here. It feels a little awkward but that could just be the Covid thing. There isnt a wait staff and they are very uptight. Im trying, but not understanding this whole thing. I cant wait to see actual numbers once its all said and done. Theres no cure for the common cold either and it often turns into pneumonia and kills high risk people. High risk people should always be careful! All people should always be careful. Handwashing is underutilized. Fear is overutilized.

Cocktails are good I feel bad Ive never been here before today and was glad they were open with everyone freaking about covid but the big nachos turned into a scavenger hunt for a sparse amount of toppings quesadilla was ok I came for fathers day with my kids since Dave and busters was closed I might try it again for drinks and games but probably not for food

Nice place to eat and spend time with family

Very good but they forgot my beef on my nachos...

Went to bowl with some friends when I was visiting from out of town. Payed for 3 games to bowl and have a good time and hit the “Call service” button on the first game. Had nobody come to take an order or bring water for 2 of the games we played. Went to even ask someone if we could get a server and they replied “okay”. They sent a server who then served the table next to us when they had not hit the “Call Server” button.

Had fun on date night with husband and friends.

A great place to take the kids and have a great time! Bonus for the weekend bands that play also!

The general idea of the place seems nice with the arcades, bowling, sports viewing, and food and drinks. There are even private rooms for private events. I didnt like that the cost of bowling was more than double the cost where I am from. Maybe there isnt competition so they can afford to charge what they do, but if youre not a local you will find the costs to be higher than youre used to.

Very fun place! The food is delicious and bowling is extremely fun! The games never rig you and the staff is incredibly nice. Great place!

Huge screens, bowling, drinks, friendly staff, quick service, clean establishment especially with all the kids and craziness going on. All around really good place. Food is priced as you would expect for typical restaurant fashion and wings were delicious. Our sever Rebecca always checked on us and gave us a good recommendation on the wing flavors to choose.Too lazy to rotate my picture but you get the idea. On fight night their three giant screens make it impossible to miss any of the action!

Very fun place. Have full of options to do

We went bowling at 11:30am on a Sunday 30 minutes after they opened. My girlfriend tried to order a Hawaiian pizza and she said they were all out of pizza. My girlfriend said ok and we ordered something else. The same waitress then went to the lane next to us less than 3 minutes later and they ordered the same Hawaiian pizza we did and the waitress then brought them the Hawaiian pizza. Not sure why the waitress did that . I wont mention that my girlfriend is Hispanic and speaks with an accent. There is no logical reason why the waitress would do that. I will let you make your own decision. The bowling is 2x the price of other alleys. Wish I could give zero stars. Wont be going back.

This is a fun place for people to gather. Lots of noise and fun. From the video games to the bowling with food and drink aplenty, youll have a great time... Just be prepared for the bill. Partying comes at a price, but youll be glad you did. Afterwards, take a stroll into the Village and watch the fountain show or have a nice dinner out. Make it a great evening of memories!

Had a great family gathering here, and enjoyed the open atmosphere. Staff were helpful and polite. We rented public lanes for 2 hours, and sampled a small set of appetizers. No complaints, and will come back next time in the area.

I ordered delivery and the food was inedible. I ordered finger steaks and they were burnt and what little wasn’t was like shoe leather. First and last time.

I was having dinner with group of friends last week, and it seemed like it was one of those times when nothing was going smoothly. It was to celebrate a very special event, the 70th birthday of one of the ladies. We were all getting very frustrated when your manager Jac came to the rescue! He stepped in and took control of the situation. Got everything under control and made my friend feel like she was queen for a day! You are lucky to have someone as gracious as Jac working for you. He turned what could have been a bad day into one we wont forget! Thank you Jac and we will be back!

My better half and I always try to hit up a bowling alley wherever we go. one thing about this bowling alley that was very unique was a drink that they had. A consisted of vanilla ice cream pop rocks mountain dew and pixie sticks. I suggest you give it a try.

Fun for the entire family. Bowling, food and arcade games. All tickets are loaded onto a card, which makes it easier to keep track of. Chicken on the pizza was a little dry, but other than that had a great time.

Would have given 5 stars but a few of the games didnt work right, took your money, didnt give you your tickets. When you went to speak with somebody to let them know they were extremely rude about it. Otherwise it was a great experience

We’ve been here about 7 times. Never in the bowling area. 6 of those visits the service was substandard. A couple of those I literally begged for service. With these HUGE TV’s it is a great place to see a game even if you get no service which is a key reason I have giving them so many chances. Honestly I keep hoping management figures it out and sets a new standard for bar service. A standard that would say something like, pour a customer a beer before refreshing back stock or talking to team mates about last nights fun. You know, nothing cray Cray just serve customers first.

Went Sunday and they had a great military/veteran discount. Bottomless fountain drinks are nice. The seating configuration is a bit cramped, so if its busy expect to feel like you are constantly avoiding other players.

Was so much fun with the kiddos

I love the whole experience!

A bigger Dave and Busters.. Definetly has that corporate feel. Good spot to watch sports for sure.( if you dont mind overpriced beers) Not my thing but what do I know..

Best bowling alley! Clean, yummy food, good music.

Great place to have fun with family and friends.

Great place for families and fun

To management (restaurant and bowling) - Noticeably understaffed and poorly trained. We had 12 for lunch today waited +25 min and no one even said hello or brought water. Two things – 1. A low unemployment rate is no excuse for poor training and customer service (half the employees were rude or confused). 2. Explain how tips work to your employees. A table of 12 will tip generously given the size and commitment. As a manager it is your duty to provide your teams with the tools, support and direction to proudly and confidently provide a service or product.

Horrible experience bowling. I will never go there again to bowl. We had never been here before and the front desk was not helpful. In fact they seemed irritated that we were asking questions. Then when we were bowling we first had to switch lanes because the bumpers weren’t working and then on our new lane we had to multiple times manually input our scores. My husband didn’t even get to play his 10th frame on the last game. It just shut off. I have never been bowling anywhere when it was this bad. Especially for the price this should not have been an experience like this. If this place doesn’t get better there is no way it will survive. The reason why we hadn’t been here before was because I had heard the horribleness. Now I got to see first hand.

Great venue but food is so so. My fries were pathetic along with their coleslaw. Ugh. Fish was just average. They need new recipes. Wont be going back for good.

Awesome.. really interesting diverse activities available for all ages!!! Food is you know.. fine.. but the atmosphere is engaging, and designed to capture the playfulness that resides in all of us.

The bowling alley is always such a fun time. It’s clean, comfortable seating and so awesome to have a waiter to order drinks and appetizers as well. We got some fries and they were surprisingly some of the best fries we ever had. Our favorite bowling alley in the treasure valley.

The bartender grant was high as a kite and I ordered 2 food items at the same time and got my food and my husband didnt get his. Went to close out and asked to pay with my card instead of my husband since he didnt get his food and only had a pitcher of beer and they said ok and then ran his anyway and i asked for a void copy of his card so he could have a paper trail to give the bank if needed and wasnt suppliedwith one. No toilet paper in the bathroom and no soap and it was filthy asked twice to check on bathroom. All in all will never be back.

BEST Monte Carlo in the valley, hands down!!! Cooper and his staff have always taken amazing care of our group each week, and Cooper is the main reason we come back every week! Monte Carlo at Big Als is what we look forward to, thank you Cooper and Big Als!!!

Great staff. Good food. Sports on a giant screen. Fun date place! And its next to my favorite theater Village cinema.

So much to do. Great atmosphere, great staff. Good food. I recommend this to anyone, family single or otherwise.

Good food.Service needs a little help!

Love Big Als! Big, fun, family friendly. Love the bowling and games. Great bar and TONS of screens to watch any games

The food was alright, beer really good! Large TV’s for watching the game and our kids had a great time in the arcade area.

Amazing staff and a great place to hang out with friends and family! My family loves going there to bowl, eat, and play games! The arcade is outstanding. Their variety of games suits any age. The bowling alley is always a blast. I recommend this place to anyone who wants to have a fun and memorable time with friends and family!