The floor plan of this particular store is odd and the lighting is dull. The appearance is different than any other I’ve been to not very inviting. On a good note the last time I went a really nice lady directed me to the t-shirts and checked to make sure I found what I was looking for. We chatted for a minute she was the motivation that would have me consider going back.

I absolutely adore the store Michaels. I mean come on!!! Right now, they have 70%off their spring and summer florals!!! I got a stem of red hibiscus for like $3!!! The only complaint I have is that I had an online order to pick up and one of the items did not ship and no one informed me. My card was reimbursed right away but it would have been nice if somebody had told me that item wasnt in the bag while I was in the store so I could have looked for something else for my project

Great clearance pricing. The framer I had for assistance today was fantastic. She really helped me choose a great frame in my price range. The print I had reframed is a gift for our son who just purchased his first house.

Love their variety of craft items and ideas. Need better help but still love the store.

Good deals is you use coups, and theyve always had what Ive infrequently needed. This past trip I needed googly eyes to make Chicken Salad Crabwiches for an International Talk Like a Pirate Day potluck.

It was okay for an Art Store. I found that Hobby Lobby had a much better selection across town. For either one download their coupon onto your phone online for an extra discount in store.

Store over crowded, one register with 20 people in line only christmas floral Mentor Michaels will be a store I never will go to again! Will go to Hobby Lobby across street or if I am that desperate I will go to Michaels in Mayfield

Friendly staff and its fairly easy to find stuff in this store

This store has almost something for everyone, we found a couple of things for our 6 y/o grandchild . The staff was friendly too.

I visited Michaels today to pick up a few soap making supplies. They had more variety than another gigantic hobby store that moved into the area recently. The staff were very friendly and helpful and the cashier was able to look up my rewards club, which I have not used in ages.Due to the Covid-19 crisis, they currently have mask requirements in compliance with CDC recommendations. I have an immunocompromised family member so I appreciate this effort to keep the public and their employees safe.

Just used the order online and pick up at the Mentor location. Absolutely easy and fast.

Lots of wonderful crafts but way too expensive.

My daughter and I love to make stuff, and Michaels has a wonderful selection of art supplies, beads, and such a variety of everything you might need for any project, that we spend a couple of hours each visit just looking. Fun!

Typical Michaels store. Good selection of items. Found what I needed at a reasonable price.

They have a little bit of everything. You need to have time to spend to take it all in. Staff is polite and very helpful.

Isles are small and clearance is rarely clearance but great selection of non-fabric type items. Great kids programs and the summer camps are pretty cool.

Great service, but super light on the iron on lettering that I was hoping to find.

Pretty good but did not have the seed beads. Helpful staff

The custom framing department went out of their way to make sure my gift was ready by Fathers Day! It looks truly amazing!!

Everything is organized. Loved it

The store is clean and has a variety of craft products. Its hit or miss on good customer service. Their phone app is nice for easy check out and coupons. There arent a lot of options in my area for craft stores as Michaels is buying up most of them.

Always timely professional and helpful

Didnt get the posted discount on one of my items. Most items are far too expensive!

Lots of good krafts for my grand daughters

So much to choose from. Staff is helpful and friendly.

Isles are a little tight for covid times.

Love this place its be better id it werent for rude cuatomers they have

Michaels has BEAUTIFUL floral choices that suit every Season. Their storage supplies are perfect whether baskets or printed boxes. They also have an excellent framing department and a big supply of arts and craft supplies that children like too.Michaels had everything I was looking for last week to do some Fall decorating.

Wonderful staff member at picture repair!

Nothing here really makes you want to come back besides the fact that they’re the only ones selling what they’re selling. Nothing about the place is intriguing or attractive. Nonetheless it’s still a good craft store.

Needed items for Cos-play and they had some cool items to be used. This is a good craft store.

Michaels has a nice selection of crafting supplies.

Ordered an item online and had the ship to store service. Went in to pick the order up and the associate was very friendly and even offered some helpful suggestions for an extra item to go along with what was ordered. Browsed around a bit, but didnt need to buy anything else at the time.Store was clean and again, a very helpful associate.

Very helpful and informed staff.

Patcatans was better

They seem to be to busy to help people who were looking for things even if you ask them . Like me i had a hard time trying to find things and no one help.

Has good products but a little pricey

It really saddens me to think that this is the business that ended up buying out and killing Pat catans their selection is abysmal same as the pricing! Amazon prime bulk business account here I come!

All the fabric you would ever need

Nice paper selection. Would give it 5 stars but I find their prices a bit steep!

Well they are currently out of business in the state of Ohio as far as I know the store is currently closed. However they were a lot more reasonably priced. the other places available to you are much more for the same thing.

Another of my favorite places to get craft supplies!

I hate this place and clearly the employees do also.I shopped here 2 times in the past month. Both times I wandered through the store, past many employees who ALL looked at the ground rather than make eye contact and offer help. I never found what I was looking for, either trip.I will never shop here again.I went to Joanne, where the employees ALL OFFERED TO HELP and made my purchases.

It’s a really really neat store and all... but I couldn’t seem to get much help finding the Craft section.

Great deal with coupons

Michaels has a great selection of merchandise. The only thing I wish they would come back with is that they would once again start coming back with cross stitching it would be a great addition to Michaels I hope sometime they will. But the big pluses they have a wide selection of things from cake baking to artistic items two framing merchandise. The staff is very friendly and very helpful.

Got what I needed.

Jeanni in the framing department always gets the job done right!

Nice clean store. Sadly my cross stitch hobby is dying off, so I dont go there much anymore.

Always great service. Wonderful, helpful and friendly staff. My only complaint is I always walk out with more than intended! LOL

Good deals as always!

Great environment and lots of good products. Would be five stars but staff needs to get it together

A lot of nice arts and craftsLarge parking area and people inside were helpful

Nice clearance section!

Helpful employees. Helped us find what we were looking for. Able to get in and out quickly, which is an oddity for us in a craft store.

This store is one of the better ones. Its pretty good at keeping us products in stock. Most of the staff is friendly and helpful. The store is never messy or dirty. For the most part you can find what you are looking for. I did notice that Id its a really good sale, that item is normally sold out pretty quickly. It has a nice selection to choose from.

Niec employees, good prices, lots of Christmas stuff!

One of my favs

Great place recommended by Pat Catans, decent prices, sale items per usual as the similar stores.

I am very unhappy with Michaels for closing preparing to close ALL Patcatans. I purchase my crafts and fabrics from various locations at a great and discounted price! The 40 percent off coupon is ok but your prices are too high!

Staff is great made my one year old feel better by just talking to her

Store was nice. Very crowded with items. I couldnt find everything I was looking for.

Found everything needed and got good discount

I always find something at this store and I LOVE the 50% off coupons I get! Great sales and coupons! Probably my favorite store.

The employees are not helpful. They dont know the products that they sale. When you complain to the corporate office it seems that they dont care either. I cant wait for the Hobby Lobby to open. I hope that AC Moore moves to the Eastside of Cleveland.

Got Christmas ice rink for my village for a steal. 50% off

Great store . Highly recommend !

So I understand you need to do inventory, however do you really need to do it on a Sunday afternoon when its day one of your sale? There were 7 people counting in the paper isle which ment I nor any other customers could shop that isle. Very disappointed!!

Very nice store well stocked. I little higher in price than pat catans. staff is very helpful. They offer classes in many areas

Lots of items to choose from should be able to meet your crafts needs however I think it should be or could be a little more organized. Staff is really nice and helpful

Had everything I needed. Great staff

Nice place to pick up some supplies for your hobby needs

Got a couple Halloween ceramic skulls to paint. Clean store with lots of product.

Cricut selection was suboptimal which is why we went there. shop elsewhere for cricut. the store in general has a lot of good crafting stuff but the store feels cramped

Michaels always has what we need and the prices are always good. If I had any issue it would be that the aisles are very small so often its hard to get around the store with a cart. Especially when theres a sale or holiday coming up.

The framing department is the best, especially Jeanni

Go here for the choice of gildan tshirts! Cricut supplies are more expensive than JoAnns but great choices for other supplies

A but busy and disorganized. But keeping the sale in consideration, it was a bit cramped. I love shopping here though. It was just a 3 star day instead of 5.

Very helpful staff. They just didnt have exactly what I was looking for.

The lady at the custom framing section was extremely helpful and pleasant to work with

Always, always have the baking supplies I need that I can find nowhere else at a reasonable price for my business! Lifesavers, thats all I think of when I think of this store.

More for the person who needs something already put together. Great gifts idea store.

Always fun to browse, good sales on some spring items.

I was looking for quilling products and Michaels doesnt carry any. Prices are a bit high.

So many great finds and helpful associates

I was so happy to see that they have soap making supplies and candle making supplies here. I just bought lots of new fragrance oils and essential oils

I went to Michaels looking for some specific things, they are very expensive and the coupons dont really help cover all your purchases. Im very disappointed that Pat Catans is going out of business and all we will be left with is Michaels and Jo-Ann Fabrics.

They always have coupons on their website.

Always a good craft store, especially when they have sales

Looking for customing framing options. Staff were extremely helpful. Gave options, let me know to download their app so I could get a sweet one time use coupon. Highly recommend.

Great store for all your crafting needs

Very helpful staff and all the things I was looking for and needed. It was great to get everything in one place.

Got what I wanted for a decent price

They gave me great help in finding and cutting the item I needed

This place is great, especially for the holidays! great value, nice staff!

Good prices, great deals!

Wide selection of crafts, good quality too!

Always get ideas just by walking through the aisles.

They need more staff, always short staffed.