Pros+good selection - specialized aquarium store!+knowledgeable and friendly down to earth associatesWeaknesses-Pricing - they are higher than the chains/competitors on similar/exact things (although overall they are more specialized in focus and appear to do more high end aquarium setups/service)-Customer Satisfaction policy on fish is weak especially considering the higher cost - only 24 hour policy (any leeway beyond that is not usually offered and is discretionary with scrutiny) whereas Petsmart has 14 day policy.Worth a visit tho
Very friendly and knowledgeable staff. Enjoyed my time and the help picking out things that would work best in my aquarium. Have me tips on theists to do to best sustain the fish or animals that i was picking. Loved them.
This is the best local fish store in the metro area. They have exactly what I want and when I need it. Ive been shopping at this location and the previous one for a decade. The plant selection is phenomenal and the staff is very knowledgeable. The best thing is they give store credit for plants and fish that no longer fit your tank style.
Today my wife and I returned to your store because we love this store and your staff. We recently moved an hour north but there was no discussion where we would go for help. In the past we only had a 3 gallon Fluval tank for my office. Our kids surprised me with a 90 gallon used aquarium. Needless to say we were way out of our comfort zone. Most of the equipment was old and outdated. Cara greeted us at the door and asked a few questions. Moments later she returned probably because of our OMG what are we getting into look. I had done some research on a canister system which Cara showed us. Thankfully Cara asked did we have any photos of the tank which we shared. She immediately noticed it was a sump pump system. Never ever heard of that before. Cara was extremely patient with us and understanding at the same time answering several questions by other staff coming to her for help while helping us. This is exactly why we love this store so much, incredible selection of fish and equipment and a great staff. Thanks again, see you soon.
Premier Aquatics was actually the second aquarium store I visited to start my saltwater tank hobby. The difference in the facility and the staff was so dramatically different that I am still angry I ever went to that other place first. Ive not experienced skillful customer service like this in a while. Nowadays, its actually quite refreshing. Every silly, beginner question Ive had has been cheerfully and expertly answered. Most of the time the answer starts with well, in my tank at home.... This tells you the folks here dont just sell it - they live it.Premier Aquatics is the perfect example of how you should run a business.I now have a monthly home service package for my tank - and every time a tech comes, they bring a MasterClass with them. Today my tech told me about ammonia, nitrates, and nitrites. All I could do was nod and try and soak up as much as I could.Premiere Aquatics is a standout business - from their amazing store to their amazing staff. If you go anywhere else first you will see the difference when you go there.
Always helpful in explain any questions you may have about fish or products!
My favorite salt water fish store. Love the staff in the store, very helpful and enjoy the hobby. Service dept does a great job coming out to clean, install, advise, and coach you through the hobby.
Very good service, the staff was very attentive and helpful. Nice selections and close to home never knew they were there. Jacob was very nice but so was the entire staff. Ill be making my future purchases from here.
Needed to get a Fluval replacement LED strip. Big box stores didnt have the 30 in, but Premeiere Aquatics did. Jennifer took care of putting the light on hold and we picked it up. The website doesnt do the store justice. Some of the coolest setups and fish varieties I have seen. Thanks PA.
Every time I come in here I’m more than satisfied with the selection and health of the fish and tanks. I came in recently and someone helped me figure out what plants would survive in my tank, really knowledgeable staff unlike Petsmart/Petco. The prices are pretty high on average, but there are definitely affordable options in regards to fish and plants. I have one question, why does it seem like there’s always 25 people working at once? haha It’s kind of funny the store isn’t big.
I recently got into the hobby of having a salt water aquarium. I went to all four fish stores within my area; the farthest one being an hour away. Out of all of them, Premier Aquatics had the best selection. However, it wasnt their selection of fish nor equipment that made me inclined to write a review, but it was their customer service. I have now gone to the store a handful of times. Each time the customer service has been exceptional. Even when I have questions, Ive called the store and still have nothing short of exceptional customer service over the phone. Dava and Marcie are top notch representatives who have helped me both in person and on phone countless times. I havent ever felt like they are trying to sell me but have my best interest. They make sure to not only answer my questions, but go out of their way to help me and make sure I am well taken care of. If you are looking to get into this hobby, please do not waste your time by going to other fish stores; go to Premier Aquatics. This is the superior fish store in the metro Atlanta area for their large, unique selection but more importantly their staff with exceptional customer service.
I drove over an hour to come check this place out and it was well worth the drive. They had great customer service and advice on how to raise certain Plecos. I would gladly make the trip back up there.
Top notch experts in all your aquatic livestock needs.
Would recommend. They have a very diverse selection of fresh water and salt water fish. Probably a more diverse selection than most other aquarium stores Ive seen in the north atlanta area. If theres a rare fish youre looking for this store will probably have it.
Great store and friendly staff The young lady that helped me was Diva or Deva she was very knowledgeable about helping me get the correct corals and fish for my salt water system I bet the owners of this store wish they had more sales people like her
Amazing customer service! Im so happy and grateful Ive found this gem! Its worth the long drive!I have purchased all of my fish from them. Very healthy and hardy fish, all of the employees have been very knowledgeable and helpful to me. It brings big joy to me to know that help is just a phone call away when I need reassurance for my fishy friends.I highly respect and appreciate all of the knowledge and guidance that this local fish store has provided to me. I will be a loyal customer and plan to only purchase my fish from here. Thanks so much!I highly recommend premier aquatics!
Very nice and helpful people. Even though I only spent $30.
There was only a single employee wearing a mask in the cramped store, and employees getting right up in peoples personal space with no distancing.Id be happy to come back and amend my review once this store actually protects its employees and its customers.I wore a mask (Im an ER physician) and I got weird looks from the employees.
This place is awesome. The 3 ladies that were there was extremely helpful and knowledgeable on corals and fish. Huge selection, wish yall carried api test kits. Best saltwater store Ive been in a long time!
Very very clean tanks and beautiful selection of fish. There is no ick in sight. The manager is very friendly and willing to help. Bring in samples of water too and theyll test it!They have a beautiful koi pond as well in the front of their building. They do well with keeping the shop clean, organized and do well with regulations. Completely recommend to get your fish and tank!
Great selection of fish however the prices are a bit steep. The staff is great and the tanks are clean .
Friendly, informed and helpful staff. My go to LFS.
Ive been to alot of fish stores but never one as well maintained as this one. Ross helped my boyfriend and I out with the many questions we had and was very well educated. 10/10 would recommend this store. I saw very, very little dead fish, maybe one (this is inevitable) but you get the point. No fin rot either. If youre going to spend a boat load on fish and supplies, like me, take your business here.
Good people. fast service.
Healthy fish, excellent service and great selection. Huge variety of cichlids. Not a dead fish or dirty tank anywhere. Highly recommend visiting. Best aquatics store I’ve found in Atl area.
Beautiful store with a wide selection of products, definitely not cheap. Me being a goldfish lover i wouldnt recommend the store if you are in the hobby of keeping goldfish. Very small selection of goldfish, that werent the best. Looking for Saltwater, and other freshwater fish. This would definitely be the store for you.
We always love going into this store. Most times leaving with way more than we went in for. We pass 2 other aquatic stores just to go to this one. Employees are always helpful and you never have to wonder where an employee is cuz they have plenty of them. Weve never had a quality issue or any issue for that matter out of anything we have gotten from them. Corals are always happy looking when I look around and yes, I do heavily inspect before I make a purchase. Highly recommend this establishment for all aquatic needs Fresh or Saltwater!
They are clean, friendly and pretty well stocked.Im still a tank keeping novice but will be coming back for more soon
I ABSOLUTELY love this place. Our Swordtails have been doing beautifully, and when a couple of our cories died, they were replaced no problem. The store itself is gorgeous, and everyone who works there seriously knows their stuff. Ross helped us, and he was amazing!!
The absolute best aquiriam store in that area. Dont waste your time going to others. Excellent. I have to drive 2 hrs to them, well worth it
Were visiting from Roanoke, VA and stopped in on a whim. Jakob was professional, knowledgeable, and took time to thoroughly answer all of our questions. All of the staff that we interacted with were pleasant and welcoming. We picked up a couple dozen cherry shrimp and some excellent advice to keep our nano planted shrimp tank happy. I wish this shop wasnt so far away!
Clean exotic fish interesting plants beautiful designs of aquascape
Very knowledgeable and friendly staff with a store that has great array of selection. They also have the largest selection of tank maintenance supplies I have seen which is fantastic.
Beautiful tanks fis and plants. Definitely a place to visit if you havent been.
Today was first time I have been in Premier Aquatics. I really enjoyed the store. They have everything that you could possibly want and more! The staff was very friendly and knowledgeable! I had a 29 Gallon aquarium and I wanted to do a community tank but not have a lot of live barers. I end up leaving with four fish: 2 tigerbarbs and 2glo tetras. Loving watching them zip around the tank. Will definitely be back I really enjoyed the store even with the social distancing measures. They let 15 people in every 15 minutes which I could appreciate!
Called 2 days ago and was quoted for 2 fish. Was quoted 150 and 160. Drove 2.5 hours north to get them to find out the one is $260 and other is 380. These people are extremely high! I will not return nor will I send anyone that way. Stay away!
Specifically reached out to this store to ensure they had the specific fish I needed. Was assured that they did. Drove 45 minutes to buy said fish only to be told they were placed in quarantine... then why was I told they were available?Unimpressed.
Nice store but Petsmart was much cheaper
Drove 2 1/2 hours to check this store out. I was blown away by the amount of saltwater stuff they had. It is an amazing store and well worth the drive. Amazing staff and selection of goods.
Im a fish guy.. great customer service
Its a very nice setup and the people are very friendly but I do think their prices are too high
I love this store, Ive gotten many big healthy silver hatchetfish and neocaridina shrimp from them over the past few months, rsome of the shrimp I got recently were already berries when I brought them home and I am THRILLED to announce that I now have at least half a dozen adorable baby black rili shrimp!
This company is definitely not what everyone make it out to be they have been monitoring my tank for 6 months and my tank stayed cloudy so we removed all the fish out the tank and still the tank cloudy they held my fish a month ago and now telling me my fish died this company is so full of it but I’m taking legal issues in regards to this situation.
Came up to Premier Aquatics from McDonough, so it was a bit of a drive, not really needing/wanting anything (yet). Wanted to check the store and and see what they had. I was really impressed with the selection and the staff. The staff kept checking on me to see if I needed anything, and the selections of fish, tanks, decor, water additives, and foods was amazing. I was really impressed most by their large selection of rocks and driftwood. I will definitely be coming back when I need to pick things up.
Love these guys...always so helpful. Bought my 1st 50lbs of reef rock from them 15yrs ago. Great for all things coral/reef fish related...they have freshwater fish too (but who look at those, lol)
Very friendly service and amazing selection!!
Super knowledgeable high quality fish store. Great quality of animals as well as hardware.Great koi pond out front and if youll ask they will give you free food to feed the fish which the kiddos love.
Nice store, big selection. I’m worried about the conditions of some of the fish. The bettas were in murky water and several were sick. :(The staff member i worked with seemed unconcerned about this or ich being pointed out in community tanks. “Oh nature will run its course” was the response a staffer gave about ich. Horrifying. Sick fish should be treated! I don’t understand how this response is possible. It made me really shocked and sad.The betta i took home was indeed quite ill and almost died a few times. Living creatures deserve better than this! After several rounds of medication, and time, he’s finally stabilizing.I want to LOVE this store. If the bettas are treated right (water changes!) and sick fish are medicated, then I would give 5 stars.
They have a very wide selection of salt and fresh water fish. They are a bit more expansive than most, but the staffers here is very knowledgeable.
I am now returning to the hobby after a number of years away. Many of my favorite pet stores (With the Aquatic focus), are long gone. So when I search for something new, I thought, What the hell how bad could it be?To my surprise, things have changed and in a good way!!!! Premier reminds me of some of the shops long before Petsmart and Petco came along.They had a full stock of items for just about everything you can think of. As one who has enjoyed the hobby long enough, its always best to know where you can go to pick up a new filter when your other one dies in the middle of the night.I thought the price on some fish might have been a little high, but I also noticed, the tanks looked clean and seem to be well kept. Fish looked healthy so I dont mind spending $1.00 per fish for health.Its not right around the connor from where I live, but I can see myself visiting Permier.!!!
I understand COVID procedures, but to deny me access because I didn’t know exactly want I wanted to buy... Been to several different fish stores recently and still recieved some service and was allowed to buy the things I wanted. Just a bad experience, Terrible customer service.
Bought some really great looking plants and snails here, everything is thriving in my tank at home. Swear the plants are three times larger already! Everything looks great here!
Lovely fish pond out front, and a wonderful fish selection inside, including some very rare axolotls. The fish all look healthy, and the employees are knowledgeable and friendly. It was a lot of fun to check out.
Out of all the aquarium stores I have been to around Atlanta. This one I believe to be my favorite. It has many different kind of saltwater fish. The stock is always pretty full and always changing. They have fresh water as well but i dont look at them. They have many kinds of coral as well. What i like the most is they get very small fish. So you can watch them grow from babies to adults. The staff is always been really nice and helpful. Even when you talk to them on the phone and ask questions. I have bought 7 fish and 1 shrimp from them. Clown fish i got as babies and they are growing strong. I had one fire tail goby that passed away but believe it got hurt on a rock or something. Had 2 small blue-green chromis that passed away 2 days after i had them but believe maybe it was how I Accumated them to the tank. All in all this is my choice for fish in atlanta. And will be hard to beat them. These are the fish i got from premier aquatics at different stages from small to big.
Purchased a Co2 diffuser which broke on assembly. Called the store about an exchange and they flat out denied based on the fact “it wasn’t broken when you purchased it”. I am quite experienced at this hobby so I was very mindful of the assembly of a glass diffuser (not the first one I ever bought) and a frequent customer of the store but their return policy is absolutely horrible (maybe because they are fully aware of their high prices for cheap quality items.) I will not be returning to this store specially when I can buy whatever they have on Amazon for much less. The only highlight about this store is their saltwater fish setup but I wouldn’t waste any money on anything else in there.
Fantastic Aquarium store. I cant say enough good things about the staff, the available selection of fish and accessories.Premier Aquatics is Frys Electronics of Aquarium supplies and fish. You cant go wrong here and the staff actually know what their talking about.I highly recommend if your an aquarium hobbiest.
Would help if they actually put prices on a lot of stuff like the aquasoils. Their wood prices are also way too high for what they have. I miss The Aviarium in Duluth, they had unbeatable prices on wood and rocks.
Friendly and knowledgeable staff and great selection.
Amazing shop! Have been coming here since before the recent remodel (which looks fantastic) and wouldnt go anywhere else. Staff are incredibly knowledgeable and helpful and the shop has a huge variety of fish and equipment. Best aquarium store Ive been to by far - could not recommend more!
One of the best fish stores in the city, beats any of the big box stores by a mile. Good selection, knowledgeable staff, and reasonable prices.
You guys deserve a 5 star review from everyone best variety of fish yet knowledgeable customers cheaper prices and open later than other places it is great I recommend it.
Friendly, knowledgeable staff. They were very helpful in getting my new tank set up even though I didnt buy it from them.
Awesome collection of fish, coral, and products. Although I shop at multiple stores which I also rate well. This facility has also shown me great customer service, great product knowledge, and overall experience. Thank you and the staff that you hold. Jason, Brittany ( the tiny one ), Marsi are the bomb !!!! Ask for them. You wont be dissapointed.
We drove over an hour to check this place out and can I say we were not disappointed!! The staff was super friendly and knowledgeable. We could have spent hours in the store. We were actually in the store past their closing time......we didnt realize that until we left because we lost track of time looking at all the fish :) Even though we were there past closing the staff never once made is feel rushed or unwanted. We bought some beautiful new babies and they have been wonderful additions to our tanks. Ross was super helpful and such a pleasure to talk to. He was a great help in making sure we got just what we wanted. We cant wait to go back and see what else we can find. Everyone should check this place out. One of the best places we have been when shopping for fish for our aquariums.
Awesome store.
Middle aged sales lady “helped” me pick out a goby today for my nano saltwater tank. Totally condescending and was mocking my wife. I’ve used this store before and liked it, but if I continually have to work with her, I’ll go to a different store.
Great selection, and everyone you work with knows their domain and make sure you get the most out of the fish/plants/corals you purchase.
Friendly and helpful with quite the selection! Cant give them five stars though as we didnt purchase anything, but plan to soon.
This place rocks!! The people are very informative and very educated on all your aquariums needs!! Jacob is an Awesome person very informative and outstanding knowledge hes a true asset to the business I highly recommend this place!! A++++
This is a good store. Its been around a long time. I moved back to ATL and visited for the first time in 7 years. Quality seems to be the same. They have the neccesities for planted, reef, and African cichlids. Slightly pricey, but there arent many quality stores left in this market. Ill pay to Support them.
Great store, bought their co2 kit, multiple lights, substrate, and plants for my aquarium. Knowledgeable staff with good customer service.
Gorgeous store, knowledgeable staff, huge selection, all animals were in great health
Very helpful, first time coming here,and very happy !
Previously, my review of this LFS has been 1 star due to the high prices and unhealthy fish. Several days ago, I was going to go see a movie near Premier. I was curious about their current selection, so I decided to drop in, expecting to go home ranting about how horrible my experience was. I was astounded at what my inquisition revealed. They have significantly dropped their prices on fish and all of their fish were well cared for, happy, and healthy. They have a fantastic selection and their coral table was one of the best I have seen, especially since they are not a saltwater specializing store. The staff was friendly. In fact, the only negative thing was the tank prices, which were overpriced, but most people are not going in to buy the tank. I would also like to comment on their cichlids. They have some of the most stunning cichlids I have ever seen in my years of fish keeping. Now, I do wish they were in bigger tanks, but their colors were visually stunning. I therefore change my review to 5 stars as this fish shop is a sight to behold even if you are not financially invested in the hobby.
I had a common pletco that grew to big for my tank. I was told to bring him here so he could find a new home. I called the store and they gave me fantastic instructions on how to transport him safely to their location. Upon arrival, the manager saw I had a fish in a bucket and immediately came over took the bucket and started the process to get him safely into a tank. We then stayed around a bit to learn more about the fish. They were beyond helpful and friendly. I will be back soon when its time for me to upgrade my tank. This is the place to go. Thank you
The store is a casual low stress environment. The employees genuinely care about the products and live stock put out. They have your best interest when making decisions about your aquarium. A must visit.
Its a good place to start you aquarium. Have a lot of fish.
Great place! The staff is awesome and able to answer all of your questions about setup and care for your aquarium.
Great place. Decent prices for what it is
Amazing shop with a full complement of supplies. But most importantly genuine expertise to help you be successful in the hobby.
Amazing place! Tons of fish and pretty plants! Cant wait to swing by again.
Went in with a friend and had some water tested. Super friendly staff. She answered every question. Nice and friendly vibe. Awesome place
Awesome staff. Very knowledgeable.
I drive an hour to get here (thats how much I love it). Fish are very well taken care of and the extra cost compared to surrounding pet stores is well worth it. Plants and fish are very healthy and treated well. Staff is extremely understanding with return policy.
Great store with friendly employees and Knowledgeable. But the store’s prices are too much. They also have a lot of sick fish. But if you see an item you want, check on amazon as well. Some of their stuff are double the price. Example: their co2 tanks, regulator and plants. Are doubled in price. Amazon had them half the price. They do have some rare fish though, so it’s highly recommend that you have a quarantine tank for all the fish here.
Awesome service and great selection!The knowledgeable staff really helped get both freshwater and marine tanks started and sustained!
Hands down my favorite fish store in the Atlanta area. Great knowledgeable service, healthy livestock, and a great selection of dry goods.
I love them!
Fun smart staff that really enjoys their jobs.
Absolutely my favorite fish store in Atlanta area!They have the friendliest and incredibly knowledgeable staff from beginner care to expert!Their prices can’t be beat on coral, fish, or equipment. Really enjoy coming here instead of dreading to goto another shop. It’s become a place I goto every week and will continue to support them just because of how awesome the people are.Stop in and say hey I’m sure you won’t be disappointed!
Horrible experience. Miss marking fish and not honoring prices.... The mark up is insane compared to local competitors. Do yourself a favor and go to optimum aquarium in Kennesaw or creation pet in woodstock. Both have super high quality livestock, very reasonable prices, and fantastic staff.