I am not a fan of all the Christian activities that occur here. Aside from that, the movie theater and staff are all great. (If someone could please remove all the Christian nonsense from the images section, that would be most appreciated. Thanks in advance.

Got through the ticket line pretty quickly and the cashier was nice. Bathroom was clean as was the rest of the areas visited. My only complaint was when I got in line to get popcorn. There was confusion and inconsistencies how they took peoples orders and 4 people cut before me. P.s. go see grinch if you need a nap..

IM GONNA MISS THE REGAL, IT WAS THE FIRST MOVIE THEATER I EVER WENT TO. RIP

An older theater but thanks to the hidden location is it nice to go during the week. One a Monday or Wednesday night you might get an entire showroom to yourself after a film has been out for a couple week. Concession prices are high....but same as any other movie theater.Management please properly train your staff on how to get tickets for Regal Unlimited members. Several times I have gone and staff does not know how to produce a ticket and calls a manager. Paying $24/mo I expect this not to be an issue.

The theater smelled terrible. There was popcorn everywhere. When my husband and I went to watch Starwars for Christmas the projection quality was awful. The screen was terribly dark and blurry. My husband and I decided to leave before the movie even started and got a refund thankfully. When we left the theater there was a cloud of nasty smoke coming from the right side of the building. The smog smelled so terrible Im literally suffocating writing the review in my car. Overall had a terrible experience but at least the workers did a good job and made cute ginger bread houses for display. P.s please vacuum the theater more often. Heres a picture of the nasty smog literally covering the left half of the theater buildings parking lot. Seriously.. is there like a tire fire going on or morgue next door or something?

We went to an early afternoon show on Christmas day, and the staffing was pretty light. Id imagine it was a little more difficult to get a good number of people to work that day, so we did have to wait for our concessions; lines were a dozen people deep. Though other times when Ive gone to other Regal locations, there have been similar problems, so this may be a now-standard case of big-corporate being very stingy with labor hours, and leaving their customers to suffer.It seems like a pretty bog-standard Regal mega-multiplex. Same movies as everywhere else, same concessions as everywhere else, same eye-watering prices as everywhere else. Youll be able to see the movie you want, but its not going to be a particularly inspired experience.

The theater itself is really clean and well kept, but my friends had a less than great experience. I dont think he meant to, but the ticket attendant came off as rude when they tried out an old gift card and it didnt work. Im also not sure if the theater has volume regulations from their corporate office, but the movie was way too loud. Fun arcade games though and lots to choose from in the way of snacks!

The staff are friendly and helpful. The theater is clean and well maintained. Always a nice experience.

Nice place. Seats were comfortable. It was very cold in the auditorium we were in and the sound was very loud. We had to tell them twice that the lights were not on in the auditorium, and that was less than ten minutes from start time of the movie.

This place is so cool. I like to watch a movie here as there are not many people at night. I believe there are many customers afternoon as its close to community college, but its so nice at evening time. Price is reasonable too. You will not be disappointed.

Customer service gave the wrong information which ruined my daughters Birthday! Had a group of 10 and one was on disability. Ended up getting a refund and the family outing was DESTROYED! Training and customer service skills are much needed and compensation is due along with the refund!

Weve been coming here for years to see movies. It used to be always packed and seating was limited especially if running late, but its definitely gotten better. Generally always as clean as a movie theater can be. We did lose a pair of glasses here and the staff was very accommodating in trying to help us locate them.

Fun place.Helpful staff.

Nice theater but a bit older. Great quality projection. Movie was sharp, crisp and colorful.

Totally hook my son and me up again. Full refund and very nice. My suger was crazy low so they comp me 6 tickets. 2nd I was running late and they again gave us 3 tickets for future movies. Always clean and bathrooms clean.

Its almost never crowded. Great place to see new movies. IMAX and 3D options as well. Also the employees are really friendly and helpful!

Its an older regal theater, but its not bad. Doesnt have the adjustable seats though or movable arm rests. Could use some work or remodeling, especially with the Gainesville location so close and shiny.

Nice, well run theater. Prefer to go he over a couple that are newer because it is obviously managed better.

This is a nice theater, big comfy seats but not the recliner type that you pay extra for - at least it was the last time I was there.

The Star Wars Movie was on pointThe facilities are in desperate need of an update. Im spoiled with the Regal Theaters in Hawaii that have reclining seats and really great food choices. The popcorn was a total disappointment, stale and nothing but teeth breaking kernels and theres no excuse for that. Everybody else that I went with, there was 4 adults) said their popcorn was just as bad.... we threw practically full tubs in the trash

Pretty good theater. But the reason I give it 3 stars, is because a bottle of water was 7 bucks. And that is not ok.

The theatres in here (the imax ones) feel huge and really imerse you into the movie experience. Came here to watch the Jesus is King short film and the sound was amazing! Definitely have to come back out sometime.

Decent prices but not the nicest theater option. There was no one at BOTH ticket counters with multiple registers and no signs why. Luckily I found somewhere to print tickets (practically hidden). While trying to find the ticket printer machine (prepaid for seats online) the ghetto security guard there started to hover over me instead of someone assisting me. Our movie wasnt even advertised on the theater room properly, it advertised a different movie and this movie was out for over a week. My daughter had an arcade token stolen by a game (also no sign). If you want a theater that you can recline in your seats, nice employees, good customer service, and a theater thats well organized,,, look elsewhere.

Ive been here before and it used to be a well-run place. But yesterday was a very different experience. I was going there after about a year or so. The first weird thing we realized was that there was no longer a ticket counter. Tickets were to be purchased at the concessions stand. Then it turns out that the movie we came to watch was not playing. Turns out that Google does not accurately lists the movies and showtimes for the theater. You have to go to the theater website for that information.Okay, not the theaters fault. But whats the excuse for having the names of movies listed on the boards that show which movies are currently playing - only to find out that those movies arent really playing at all? The poor guy at the counter really had no answer for us. While we took a minute to go and visit the website to get the idea of the movies actually playing in the theater and the show times, another couple came to the counter and had the exact same problem as us. They were less forgiving and just walked out of the establishment.We quickly figured out which movie we want to watch. However the next show time was about 90 minutes later. We thought we would grab a drink and wait. But before buying a drink we both went to use the restrooms. In the ladies room there was no toilet paper and napkins to be found - and it was dirty. My wifes comment to me was judging by the cleanliness of the restroom I wonder how they maintain cleanliness in the concessions area.Not sure what happened to this place - its just not what it used to be - is used to be much much better. The reason for the sub- standard customer experience cant be that it was a Sunday evening because there was surely no discount on the tickets or concessions prices.We decided instead to drive to a Cinemark 20 minutes away.Hope that helps.

Fresh popcorn, multiple screens, adequate parking and good selection of snacks, but no recliner seats.

Yes this is an IMAX theatre but, the seats are dated and non reclining. There is a full concession stand. The building is dated as well. But still a good time to be had.

Love this theater. Staff is very nice. I wish they popped more fresh popcorn. My was a bit stale today.

Its a very nice building, however until they add the large recliner seats I probably wont go back.After visiting the one one in Springfield and the amount it costs if I cant be as comfortable as my home I will just wait and watch it on my home theater.If you havent tried the one in Springfield I encourage you to do so. Awesome experience.

Excellent movie theater with fewer crowds than those towards the city.

First movie viewing on a Saturday morning...poorly staffed, and after what seemed like a forever of commercials we had to seek out a staff member as the movie would not get start. Screen went blank and stayed that way for over 15 mins of waiting.

Unlimited pass deosnt work here and no reclining seats. Much better theaters elsewhere.

Many theatres and quick bute snack options inside. Combo ofders and discount available

Service is slow, movie didnt start on time, had to go ask them to play the movie, overpriced, worst imax Ive been to ever

In a world where we have luxury Loungers and, big reclining chairs. Old style cramped and uncomfortable movie theaters cant possibly still charge the insane amounts that they do, yet Regal consistently finds a way to overprice the movie experience. The only saving grace to this theater is theres reserved seating. but other than that, it has the same big screen and sound system of any other movie, same overpriced food and drink. There is a bar (which has become more common these days). But why pay $14 to go here and sit in an uncomfortable cramped chair with 150 people, when you can go to Cinemark in Centerville or Fairfax where they have luxury loungers and pay $14 to recline with plenty of space and only 50 people.

Really enjoyed my movie. Even though I purchased wrong movie..The manager gave me a pass for Serenity. Which was amazing by the way. A must see. My opinion. Then I ordered pop corn ..coke. And cheese sticks. After finishing movie because I get a refill..I was able to switch it out with an Icy...Robert was wonderful..his customer service was on point...They made my disaster out to be great.. Thanks again. I cant wait to use my ticket for another movie in the futureThanks againSmooches

Found rhe seats in Theater 3 a disappointment after being in other theaters that had either power recliners or far more comfortable stadium style chairs. Also the popcorn was burnt tasting and was full of partially popped kernels.

First time to this theatre. don’t like having to choose your seats like you do for a concert. i feel once you buy your ticket then you can choose when you walk into the theater. seating was tiny. not a lot of room. but it was clean, staff friendly and snacks and drinks were good. prices ok

It is a very bad place to go duty and very bad customer service. The lady who is the manager did not want to give other tickets for my twins 6 year old birthday because they did not like the movie . When I explain that and say that they did not like and we left that if we can be able to watch a other movie . She said not. It is so mind and bad to do . Nobody gift me money for trash in that way less for my twins birthday. It is so bad and I do not go anymore to that location.

X-Men Dark Phoenix was somehow out of focus while watching it in 3D!!I never watch 3D movies so I wasnt sure if it was the 3D glasses or the actual film.After switching glasses about two times I finally ascertained that it wasnt the 3D glasses.Somehow someone didnt turn the 3D affects on.So after losing close to 30mins of the movie the Regal employees fixed the problem.I would definitely like a free ticket to see the movie again seeing as I spent so much time back and forth changing glasses!!

Nice place, clean, good people and great screens.

Its an older location, but clean and well kept. It is open seating, which was a bit surprising after so many places reserve seating lately. The staff was friendly and helpful. We will be back.

Good place to watch movies. Prices average and seating is fairly comfortable. Not as comfortable as theaters with reclining seats but good enough. We had fun though!

We have been going to this theater for many years, but not anymore. We pay expensive prices for a good experience like everyone else. The lights come on with 30 minutes left of the movie and stay on for 5 minutes before I get up to complain to management. No one seems to care and I demand a refund or tickets for another movie at another time. Manager comes only to say lights are off and nothing else. So much for customer satisfaction, again pricey tickets and I miss another 5 minutes trying to get the lights turned off. Read all the one and two stars for this theater, there is a trend. Take your money elsewhere, we are.

Not the best but still a great experience

The snack bar is insanely priced. Need some training on cooking the personal pizzas. My brother and I have had raw pizzas and for Endgame got cold pizzas. We always ask to cook it a couple minutes longer because of the raw pizzas. We asked the same when we saw Endgame, and I could not believe the middle of the pizza was cold. Both of them!

Great movie went to see littleBut they ran out of kids boxes and it took us like 15 minutes to get in and they gave me a diet soda instead of a regular. Maybe it was for the better‍

It was clean and the service was nice. The snacks are getting out of control in price

Only myself, my sister & some random grown man were the only ones on a weeknight to see Maliificent 2. Having the place basically to ourselves was cool but the seats are uncomfortable compared to the newer theaters Ive been.

Very nice place to meet with friends and enjoy a movie.

Theatres fours seats are a bit tight. Also not crowded. Pretty good Regal.

I meant to give you a 4 star. The experience overall was good. Knowing its not entirely your fault. But I believe things are just getting a little to expensive. Considing most other theaters have upgraded their seating. The seating makes you feel a little stuffed in place unable to fully relax and enjoy. Otherwise the movies and system itself was fairly usual.

Dated facility, lower numbered theaters have uncomfortable seats with no leg room and wont recline, and the cup holders are fixed, soundproofing is bad, and light from outside leaks in from the exit doors.

Sound was loud but not great. Seats were old and scratchy. Very slow but courteous service buying tickets and food.

While the IMAX is good the theater is a little dated, if you are going for an IMAX movie then I would recommend going out to the Regal in Gainesville.

Good Imax seats need help

No one monitors the theater so there was a crying baby throughout the film. Large groups of people were entering and exiting the film from other theaters Im assuming to get a two for one deal. The concession candy was atrociously expensive at $4.95 a bag. Seats are extremely close together. Overall, poor excuse for a Regal theater. Will not be returning.

My husband and I always come here for movie dates. Nice and clean place with friendly staff. Only downside is the concession area takes awhile.

Great theatre. Always enjoy movies here. Fairly priced, and good movie time range. Last time, however, there seemed to be no staff behind the food bar so we could not get popcorn for our movie. Nice place though.

The concessions were a little pricey as with all.movie theaters but the movie was great. Loved Toy Story.4

Large movie debut, no organization to the crowds of people . Not enough staff at all . Simple orders drink /popcorn took forever . So no customer service at all. Doesnt take a fortune teller to up staff for certain opening weekends!, Wrote this review thirty minute ago . Still on same line . WTH

Good theater, but seems to be going down hill. Staff keeps shrinking.

Went to see HARRIET...EXCELLENT MOVIE

Very good, need cheese for the cheeseburger

Nice personnel and comfortable seats.

None of the seats are upgraded and are very uncomfortable. The popcorn is always stale and often the surround sound doesnt work well.

Saw avengers in imax. Theater screen was good. Seats were uncomfortable and it was a late showing so staff had no sense of urgency.

Good service. Needs seat upgrades.

Food can take awhile, but otherwise friendly service and clean.

I know it has been few years since I came here, and now I can say that the next visit will be so much closer lolHad the best time. Although it was full of people. Good place and I can recommend visiting. Fun fun fun

$13 per ticket, auditorium style seating. Clean, fine theatre but less value than the theatres offering lazyboy recliners for the same price. And get there early if you want to get good seats for popular movies, you know, the way it always worked. Even with the regular seats and unreserved seating, expect to pay a convenience fee on one of the apps. Mine was $6 for 4 people. No big complaints, no big value.

It may be an older theater, but there arent any lines at the consessions! Plenty of close parking, too!

Ive been to this theater countless times and its one of the best Ive ever been to. The staff is nice, they have a wide variety of food and drinks, and they have an Arcade. I would highly recommend this theater for not quite as popular movies, but when it comes to big movies, I prefer a smaller theater. Opening day for movies is sometimes crowded, and sometimes not, you just kinda have to get lucky. All in all, this is a great theater and I will continue visiting it as long as I live.

Good place to watch movies. Prices average and seating is fairly comfortable. Not as comfortable as theaters with reclining seats but good enough.

Great movie theater with ample parking and seating for movies. Never had a bad experience in my many years going here.

Love the theatre . if you wanna see a movie and dont care hang out in lobby. Not really anywhere to sit comfy. Needs major remodeling . but you cant beat there Tuesday movie special all day low price.

I got my groups tickets a few days before our movie. That night, 10 minutes past starting time, with nothing playing, we asked an employee if the theater had been changed since the printing of our tickets. He assured us that no, it hadnt, that theyd start it right away. We watched an hour of advertisements and movie trailers, to finally see at the beginning of the movie that it was indeed a different movie than we had purchased. I appreciate that the manager moved us into a theater that was about to play the movie we had come for. 20 minutes more of advertisements and we got to begin. All in all we were there over 4 hours....I did reach out to regal cinemas as invited. The response: We do apologize that our preshow advertising was too long for your preference.Uh... Thanks?

Left after 15minutes. You can literally feel things crawling on you in this place. Unless you have a HAZMAT suit or dont mind fleas and bedbugs, dont go here. Spend the extra $2 in gas and do yourself a favor and go to Gainesville Regal.

Just got done trying to watch the Lion King. Several families left the theater because of a crying baby. Had to be less than 18 months old. The people never left and no one came to ask them to leave. It seems like they pre-pop the popcorn the day before too. Horrible theater.

Great theater and my church is located here. Staff is pleasant and accommodating to your needs Light of Life Church meets here every Sunday at 10:05 wed love to have you join us

It is clean and not very busy. Employees are friendly and wait times for concessions arent long. There is a very small arcade with around 7 different games including pac-man. The theaters are clean, seats are pretty soft. Cost is pretty high for food and tickets. $5 for a drink, $20 for an IMAX ticket

Went to see the avengers endgame at this movie theater on Sunday night, and was the worst experience that I ever had at a movie theater. We got there at 6:50 for a 7:15 show, and the machine that prints out online ticket purchases was down (waited 15 minutes in line to get tickets). Then, they only have 5 people working the cash registers to purchase popcorn, drinks, etc. The lines where so long for each cash registers (almost to the entrance of the main doors). We waited 45 minutes in line to buy popcorn, then we said forget it because there was still so many people ahead of us (so under staff and unorganized). I was looking forward to watching this movie, but the experience of the movie theater process really disappointed me. The movie was great, but the movie theater experience was horrible. I wold not recommend going to this movie theater at all, I know that I will NEVER watch another movie at this Movie theater again.

This Regal is mine and my fiances go to for date night every week. We are greeted politely at the ticket booth, receiving our tickets quickly everytime. The popcorn is always delicious! Cant wait to go back.

Well kept cinema. usual high prices for movie snacks. nice waiting area with games to keep the kids distracted during the wait. seats in theatre are good but pre-show stuff was more than 20 min long.

OK movie house. It is over priced, We were also disappointed to find our gift card was expired. Who knew, they could just keep the money, after a period of time. It is probably a published policy, not as widely advertised as their reserved seat chart. Think carefully, before buying gift cards from them.

Great movie terrible place to see it in

Its a bit older compared to some of the newer theaters, but typically you can get great seats.

A little bit expensive but they offer super good service, personal is very kind

Best movie place ever and they still had my hamster thing left there

If I could give them a zero stars, I would. I’m a larger woman and thinking, like most theaters, their handicap seats would be larger. But noooooo, they were small their normal seats and when we tried to speak with the managers if they had anything to accommodate a larger customer as myself, they were smug and just said Nope. I’d have even been happy with a folding chair. But nope, they were smug and being jerks about it. I nearly had an anxiety/panic attack bc of them. I even almost started crying because of how bad they mad me feel. I REFUSE to EVER go to another Regal again bc this isn’t the first time this has happened. This is a warning to anyone who may be over 150lbs, their seats are smaller than ANY other theater I’ve ever been to and the management just doesn’t care.

Fun love this movie theater

Love the variety in options.

Very nice and i have fun

I just went to see a movie here, in theater 13. It smells like pee in there and the air feels SO WET. They had one small dehumidifier in the whole theater, and the little bucket was full. Based on what I saw at in theater 13, I think it needs to be gutted. It feels and smells old, in a not endearing way. I still saw a good movie (blackkklansman, really great, would recommend seeing it, but not here), so two stars.

Still clean and I always find the staff either friendly or at least professional. I also like that the bathrooms are always clean. Well I can only comment on the womans bathroom. My only complaint would be the full half hour previews and commercials. These are getting worse but it seems to be the thing in most theaters. I always go at least 15 minutes ahead to make sure I get a seat, but then I have to sit and wait a total of 45 minutes. My husband didnt believe me till I timed it. It was exactly 30 minutes. I hate that the movie start may be listed at 5 but doesnt start till 530. But its not just this theater.

Seats are pretty stiff, dont recline, hardly and space between adjacent rows, and screens are small.

Went to theater today (Saturday, April 27th) to see Avengers: Endgame. After waiting 15 for concessions and not moving, and only 4 of the 12 counters open, I gave up, so another $15 they lost of my business. The tickets I bought were apparently assigned tickets, but no one is enforcing it, unless they show up 15 or more minutes late for the movie, so my seats were gone, and I had to move from the ones I could find. Seats are regular size, and the IMAX 3D ticket was $21, plus $4 convenience fee to use the app and loyalty program. When movie tickets cost as much as a live music concert in DC, I have an expectation of better service and ability to spend money than I experienced.Frankly, todays experience has put me off of this location. Cinemark in Centerville has luxury loungers for $16.50, and so Ill probably go there for the other premiers coming out this year. RealD 3D vs. IMAX 3D differences are minor, at best, and if this theater cant move people through concessions (movie theaters main profit source, which makes my experience even more frustrating; when people make it difficult to give them my money, it tends to make me question why Ive giving them money to begin with) on opening weekend of the biggest projected movie of the year, Im left with few reasons why I should return. Basically, living in the D.C. area, Im used to traveling to get to wherever, and so whats another 5-8 minutes to see a movie.Pass if you have a choice.UPDATE: Just attempted repeatedly to call their national customer service line to discuss my experience, and the review I just left here. Instead, Regals customer service number hung up on me. I guess customer service only matters Monday through Friday. So, yeah... I think I received the message loud and clear...UPDATE (2 May 2019): Regal Cinemas national office did get back to me, and offered two tickets. Im updating my review to reflect this update, and that the national office did listen.

Nice facilities. Expensive.

A very nice theatre.

Great alternative to fighting theaters closer to Arlington. On opening weekend we were still able to find IMAX seat in the middle, same day. Admittedly I’ve sat in more comfortable seat (reason for the 4stars) but this was worth it to not have to deal with bad seats in the Springfield locations. Bathrooms were also cleaner than most theaters.

Prices were a bit high for the experience. For 2 military tickets and 2 children it was 44$. It did not have any new amenities such as reclining seats, but the staff was very nice.