A one of a kind tour. Our guide, Adam, was very personable and knew the history of the cave really well. Definitely worth a visit.

Went to Lockport caves for the Haunted Halloween tour. I must say it was an awesome experience and is great for the whole family. Very informational on the history of the Locks and the types of workers that worked the Erie Canal. I would definitely go back for a boat tour once the pandemic is over!!

This was by far the most amazing tour Ive been on. My family and I have gone on a few cave tours as well as mine tours with my family in recent years and this was by far our favorite. We all learned new things and it was a new experience for all 8 of us. Our tour guide Cameron was both hysterical and knowledgeable. This is definitely something I would recommend to anyone. My group ranged in age from 2 years old to 64 years old and every single person enjoyed themselves. Thank you Cameron for the wonderful memories and good luck in college!- The Carey and Feuerstack families

I was in Lockport for the first time, and was excited to find this tour as I know nothing about the canal system. Our tour was just us, so we got the private tour as Adam our guide put it. He was very informative and fun to learn from! He answered all of our questions and made for a very delightful day. Thanks again, Adam!

The tour was super fun and interesting. Our tour guide was Adam and he knew a lot of history and was answering the few questions we had. We couldn’t go on the boat ride because of COVID but that’s okay. Overall it was a really nice tour with a friendly tour guide. Definitely recommend!

An amazing piece of local history thats educational and interesting in one.

Perfect history walking tour of the Lockport Locks and Caves! Our guide Adam was very informative. Definitely would recommend, a must see!

Its not a cave, its a hole made by humans, and its only one. The history you learn is nice but the price you pay for the whole tour is a high. Half of the tour is outside the hole, in the canal, where they explain about the Erie canal history.

It says this is a hotel why did u put me in a cave ??? Confused i was like ok room service and no one came. Pics for reference

A quirky, unique tour that provides rich historical perspective of Lockport at the time. This tour was an unexpected trip. I was able to reserve my spot on the tour 3 hours before and our tour group was full. A tour guide is with you the whole way and provides historically relevant information during the duration of the tour. The cave is interesting and the boat ride inside the cave is exciting and unlike any other experience I’ve had exploring other caves.

Adam was a great tour guide. Very informational and friendly. Wish the boat tour wouldve been open.

Awesome place and tour. really cool history. Jason the guide was great, very knowledgeable.

Great Experience. We were lucky enough to see a boat travel through the lock while we were there. One of tne of the only upside down train bridges in the country is also there. The tunnels were very fun to walk through and the boat ride was even more fun. Our guide was very friendly and informative.

Had a fun time . Brought my 3 kids 7 12 and 18 months they all had a great time. Cameron was great ! Very informative and patient with the little one ! We will definitely be back for the Halloween tour !

Tour was very enjoyable. Our tour guide Adam was a wealth of knowledge about the cave, locks and city of Lockport! Money well spent.

First off, I will be very distinct in saying that I fully understood that the boat tour piece was not going to be part of this experience. The website promised a 75 minute experience with “hair raising tales”.Upon arrival this past Friday we checked in and were given instructions to align with social distancing protocols which I fully understand to satisfy social distancing standards from the state. The tour was unceremoniously kicked off 10 minutes late by our unnamed “tour guide” in a cloaked brown robe. He provided no introduction to himself or to the tour. He rang a bell and awkwardly asked the group to follow him after explaining the meaning of the term Jack-o-Lantern. From here it went downhill. Once we heard a little about the history of the Erie Canal, we walked down the path along the water where the inexperience of our no named guide clearly showed. He had zero public speaking skills and on top of that had no animation whatsoever in his story telling. I don’t think anyone would have cared if the guy had a scroll or something as reference but he had absolutely no clue what he was talking about in terms of any context between the city and folklore. After continuing to walk by the water for about 3 minutes, we were stopped where the guide struggled for about 5 minutes to get the lanterns turned on. This is where it really went downhill....He proceeded to try and tell a story about this building that burned down and forgot even what the building was and said “so this building burned down... and.... uhhh....ermmm...(10 second pause).... ok let’s keep moving along”. It was about as cringe worthy as Willy Wonka leading people in his factory. We were then led to a campfire site where this would have been another great opportunity to tell a ghost story and once again the awkward tour guide said something like “I’ve had nightmares after starting this job”. No one in the party clearly knew if he was doing this as part of his acting bit or if he was serious so it got a lot of questioned stares as opposed to chuckles. We then walked into the cave which was very cool for sure. About 10 minutes of navigating the tunnels was cool in its own right and we really didn’t need any tour guide. After being told our boat was “stolen” I assume because of COVID they made up some excuse, we were told to put down our lanterns and leave after 40 minutes from when we started. The whole group was very confused and just all slowly walked to our cars. It was like at the end of Willy Wonka when he basically said “ok see yourselves out.”This tour was incredibly awkward and I really can’t recommend it based on the guide that we had. I maybe could recall one or two factoids but his story telling was very elementary and for this kind of tour this is what will make or break an experience.

Jason was a wealth of knowledge and an amazing guide. If youve never been you are missing out.

Very interesting. Dont forget to tip your guide.

The tour was really nice. Paige did a wonderful job as our tour lady. We will be back.

We did the Niagara Zipper and Lockport cave tour. It was a nice experience. The zipper takes about 5 minutes to run but is a beautiful view and relaxing ride. The cave tour was hosted by Ben. He was very enthusiastic and knowledgeable. The cave is beautiful. Be sure to wear waterproof shoes and prepare to get a little wet. Overall it was a nice day in Lockport. We would like to come back soon to kayak in the canal.

Going through the locks is really cool. Great trip.

Let me start off by saying, for the price of this experience, it’s a no brainer to go!!! My husband and my self had so much fun. Even though it was raining outside, it added to the eerie-ness of the tour. Our guide was Jennifer, she was a BLAST! Very informative, sweet and funny! But let me tell you, those caves are in fact haunted! My husbands pant leg was pulled quite hard, and he’s was pretty shaken up! While Jennifer was talking about the Orphan children, and even had to stop and tell us that this area is always active, and gives her the spooks; while she looked over at the far left candle area. Not even 2 minutes later the same candle got blown out in the far left back of the cavern, which myself, and another attendee watched happen. A few moments later, another candle got blown out, yet the one right beside is stayed lit! There is no air movement down there really, so we were left baffled. Since we did do the night Halloween tour, we do intend to come back during the day! We had so so much fun, and if you are thinking of going, DO IT! You will not be disappointed.

Excellent history lessons and guides to spin the tales of the past. Not only educational, but the guides have made it funny and engaging. You learn the history of the Locks, factories, and end in an excellent cave walk and boat ride. Highly recommend to anyone who cares about adventure and history.You may even feel a few spirits in there.I will bring my class of kids every year.

Jason was very informative and patient.

Our tour guide, Madeleine, was very knowledgeable.

Its not a traditional cave tour by any means. So very educational. Adam our tour guide was friendly, funny and informative. We enjoyed ourselves very much. Very reasonably priced. Well worth the stop!

Its all about history. Lets not forget our past.

Jason was a very well-informed guide and made it very interesting!

Great tour lots of interesting history

Wonderful place to see and great place to learn the history of Lockport, NY too.

Very cool place to go, you dont want to miss it. Our tour guide was Madeline she was great with lots of energy and I really enjoyed her presentation. Only 4 stars because the advertising make you assume the boat ride is much longer then it actually is.

Nice visit and great history lesson

The tour is very informative and exciting with the underground boat ride.Ben our tour guide was funny and knew a lot about the area, the history. The 1.5 hr tour did not feel long. Kudos to the team for preserving this cave and allowing the public to view it.

This was an awesome experience and very interesting. The history was beyond what I thought for Lockport. Even though it is a man-made cave it was still very cool to go through and my six year old and eight year old really enjoyed it as well. we all thought that the boat ride did not really add anything to the experience and was more bothersome than anything else but I think that other people probably enjoyed it.

Great tour and guide.

Adam our tour guide was informative, humorous and professional. He was more than happy to answer all our questions. 2 thumbs up. The historical tour was fun and interesting.

So fun I went twice!

Ben was our tour guide and he was excellent! The tour was very informative, but Ben did a great job of keeping it moving and interesting. He engaged the kids and adults alike. Overall the tour was excellent and I would highly recommend!

Paige is FLAWLESS! The tunnel was amazing but she absolutely makes the experience. In a lifetime of global travel I can count on one hand a presentation THAT well done.

Im pretty sure Cameron (the tour guide) is my soulmate. He likes Batman, theater, and corny jokes/puns. The tour was lovely and informative as well. But yeah Cameron is cute, nice, and funny.

Adam did a great job as our tour guide! He was full of facts and interesting details and was able to keep a crew of 6th graders interested and alert. Be prepared to do a bit of walking and sneakers would be recommended.. especially since the cave is damp and has puddles.

Cool tour, great value for the price. Our tour guide, Madeleine I think, did a great job. So much more to the Erie Canal and history of the area than we were aware of. Only thing to be aware of is there is a fair bit of walking including steep stairs. Not difficult, you dont have to be in good shape, just mobile and able to walk. Wear sneakers.

Amazing definitely recommend this tour

Okay, let me just say that this tour was good but it was made GREAT by our tour guide Ben. He was incredibly knowledgeable and super hilarious with a WEALTH of dad jokes. The locks were incredible to see and watch them work. Our kids thought they were pretty cool too. The caves was cool but prepare for plenty of cave kisses (water dripping from the top of the cave). My son also wanted to make a point to add that Ben was funny AND he washes his hands after using the bathroom. 10/10!!

Tour guide Jason brought the attraction to life with detailed and fun stories, facts, anecdotes, and humor. Highly recommended!

Live in the area and never done tour. To my surprise it was very good. Very educational. Took an hour and a half to complete with our guide Adam. Kids even liked it. If you are older and have a hard time getting around this tour is not for you. Alot of stairs to climb. Also quite a bit of walking. Will do again in a few years.

Jennifer was our guide she was funny and very knowledgeable, Im glad took my niece and her family who live in Lockport but never did the tour. The kids loved it

Ben our tour guide was Excellent !!!!Only 17 years old & very knowledgeable & Funny. If you go ask for Ben to be your man.I highly recommend Lockport Caves.

Madeline was an awesome tour guide. She was very attentive to our tour group and super knowledgeable in regards to the history of the area. Our kids (ages 5-11) enjoyed the tour too, and she had our family and, no doubt others, in suspense....how and where were we going to get a boat ride?! Highly recommended tour and worth the trip from Niagra.

My son (9 but ‘10 in four months’ he said) and I had such a great time!! It was a fun way to learn about the not so boring history of the region. Plus a scene from Sharknado 2 was filmed there and we had a mini sharknado marathon that night. We felt pretty awesome seeing the entrance in a movie a few hours after we were just.there. ! Good time all around, we highly recommend it!

Its definitely an alright place to take your family and learn some things. But for grown-ups its not exciting at all

Great tour. Lots of history. Our guide Ben was very friendly and knowledgeable. Definitely recommend.

Had a great tour guide name Page. Know what she was talking about. Tour was more then I expected.

Relaxing 2 hour boat ride through 2 locks and the river canal

Thanks Ben.. You were awesome n very informative.. It was very interesting..

Wonderful experience if you have time and in the area you must go n check it out, youll love the experience.

Amazing experience. The cave was beautiful. Our guide was Adam. He was wonderful. Very funny and informative.

Really fun, energetic guides. Great place to bring kids

Boat portion was short but tour and cave section was fantastic

Fun tour of the locks and bypass tunnel. Cameron was a great tour guide.

Tour guide Ben was funny and knowledgeable. Totally enjoyed it.

Awesome unique experience, great tour guide Paige!

Interesting and educational, and our tour guide made it fun too.

Trail that goes to . Gasport. Middleport. Medina and so on... Would be much nicer if it was paved.. Wouldnt get all that sand in your gearing

Cool experience and fun tour guide although I forgot her name.

Its worth seeing and worth doing the cave tour at least once. Its a good time

A very interesting tour. Our guide was very knowledgable and engaging.

Had fun in the caves the tour guide was very nice very funny

Nice tour but take your own flaslights.

Our tour guide was fun and educational. Had a blast

This was a great tour and lots of fun. Adam was a great tour guide and full of information.

Was very cool historic tour!! We did the haunted cave and boat tour

We had a great time. Paige was our guide, and she was fantastic. Her tour felt like we were at Disney! The 1.5 hour tour takes you to the locks, inside the man-made caves, and on a 15 minute boat tour as the big finale.They take 22 people or so on a tour, and you can reserve your time slot in advance. Also, they give a AAA discount too!

Dont miss this tour. Had a great time. The tour guide Paige killed it

Paige was awsome, made the whole tour.

Absolutely great tour and Guide Ben.Very interesting

Great value and an informative relaxing journey and very pretty scenery

Paige was incredible. Knowledgeable and charismatic. Love her.

Fun place to adventure never new what such beauty lies just beneath my backyard

Totally awesome!!! Our guide was great! He made the tour so much fun!

Interesting but not a must-see in my opinion.

Fun and exciting. There is lot of walking and the boat ride is about 15 mins

What a surprise! More a walking tour so be prepared. There are also steps so people having walking issues should pass this one up.The guide was outstanding. Kids would like this. An interesting history of the area

Very fun tour and our tour guide Ben was GREAT!!!

We had the pleasure of having Jessica as our tour guide yesterday and we just want to let you know that she is amazing!!!!! She was so enthusiastic and informative. We learned so much. What a cool way to learn about the history of this town. Thank you Jessica! A MUST do if you are in Lockport.

Kids didnt want to go but admitted they had a great time 3/4 way into it. Boys ages 4, 8, 10 all liked it. Parents enjoyed it as well.

Nice new ticket office with a small parking lot.

What a fun tour - our tour guide, Jennifer, was awesome!

Very educational.Tour Guide Sarah was very knowledgeable and did a great job explaining and answering questions.I would recommend this for anyone interested in the history of Lockport and the Erie Canal.

Cool little tour through the locks & caverns of Lockport. Lots of walking (walking never hurt anyone, I thought it was great!) & information given - Melissa was great; informative & witty. Definitely recommend on a really nice summer day if you like the heat or in the Fall with the leaves changing. Never knew so many fires have happened in Lockport! ; )

Stopped by today since me and my fiance are new to the area, I grew up here 10 years ago and the caves have expanded and have zip lines now so we wanted to get more information. We werent greeted in the office once during our visit, instead we listened to the person in charge treat a newly hired employee like she was stupid. Very rude to the girl, I had to leave before I gave her back the same additude she was spitting. We found a brochure with the cave info on it and left since that lady was more interested in being rude to her employees than helping the visitors.

This was a man made cave, nothing to see here. Zip line was fun.

Very disappointing web site only says reservations for evening tours . Lady at desk rude and Un friendly ... when I mentioned the lack of information she merely stated well I don’t know what to tell you about that ! Such a shame my kids love caverns and we had to pass on the 4 hour wait... please update your website with better information !

Had good time, your guide was great. Fun learning about history

Cave and tour was interesting, but be prepared for a loonng walk to the cave entrance and another loonng walk in the cave to a short boat ride. What upset us most is we walked in with backpacks containing our wallets, drinks and cameras. After waiting 35 minutes for our tour we were told we couldnt take backpacks on the tour. There were no signs to that effect and the man who sold the tickets said nothing. We had to leave our bags on a public unsecured deck or wait for another tour to take our bags to the car. Very unfriendly atmosphere.

Very interesting, learned a lot and Paige was a great guide. She had an answer for every question asked even the strange ones. And a guide with a sense of humor is always a plus. I was a little disappointed in the length of the boat ride, but nothing they can do about that, it is what it is.

Very informational, great guide named Ben

Our tour guide was amazing

Loved going there. The only thing I would recommend is individuals being flashlights as the walk is narrow. Other than that. It was very interesting. Thank yoy

Informative. This tour offers great insight into little known Western NYS history. Pages enthusiasm as our tour guide made the experience fun.