We came to city hall here in lexington to trun on the power and the cashier Rose was very kind ad able to direct us to the right location to speak to the right person. We spoke to a kindhearted lady named Coral she was very pleasant and was able to help us quickly. Lexington is full of kind people and the City Hall is a warm and friendly place with awesome customer support for all your needs if you reside in Lexington NC.

CAVEAT!!!ANYTHING YOU ASK THESE PEOPLE...ANY THING...GET A SECOND AND THIRD OPINION FROM SEPARATE PARTIES...IMMEDIATELY!You are playing with peoples lives!

Poor customer service. I spent 30 minutes being shuffled between two automated answering services... I was never able to speak to anyone about my power issues.