I had a great experience here, everything was easy to find and staff was friendly. Opal was especially friendly and polite. She was super professional and calm when there was a technical error with the register (printing the receipt) and maintained a nice conversation while sorting out the issue.
Im giving it 5 today as the store was pretty neat with only a few items misplaced. They were short on employees but with COVID, I may have just hit them at a busy time. They only had one of my items in stock but the quantity was limited online so I wasnt upset. They arent the only shop in town but Ill return. They have some really good sales!
Its a great craft store! Its got just about everything youd ever need, except for fabric. It has jewelery making supplies, paints, markers, sketch books, lots of seasonal decorations, organization tools, yarn, fake flowers, picture frames, scrap booking supplies, and lots of other things!
Michaels is by far one of my top five favorite stores. They sell a wide variety of crafting supplies, fun seasonal items, kids projects and much more! The best part about shopping here is the coupons! I recommend becoming a rewards member, you sign up at the register for free. Once you have done that you should start to receive coupons in your email. I downloaded there app so my coupons were more readily available.
Employees are always nice here. The store itself always seems a bit picked over, never fully stocked and not totally orderly.
My kid loves coming here for the choice of art supplies, and I enjoy the holiday decorations and sales :)
They have such a wide selection of crafting materials, I had a hard time deciding on what to make.
Went in looking for a specific idem was having trouble locating said item so I ask for help and they pointed me right to the item. GREAT EXPERIENCE
Love the instore coupons and reasonable prices. All staff is always friendly helpful and patient. I recommend this store to everyone. Thanks :)
The store was very clean, considering they were unpacking their Halloween stuff and getting it on the shelf. But I was approached by a worker because I wasnt wearing a mask. I said I had health issues, and even explained them even though I didnt have to because of HIPPA. The worker said ok and went and got another worker I tried to explain I couldnt wear one. She said then leave. She was very hateful, and rude. Its not my fault I have a health condition that makes it hard to breath. And a fast heart rate. My kids and I will not be back to this store unfortunately.
Great help from a lady in the framing department. Made my day a lot easier.
Went to get cheap picture frames. Had a great selection.
I shop here for acrylic paint and supplies! Im a Native American artist that loves the countless number of items. Its a wonderful place to start out your young clay or painting artist in your family! Take care!
I hadnt been here for a while. It started my creative juices again.
It OK place very few Stores for art supplies in Lawrence
Cool store but dont let your wife take you here!
The staff was awesome! They were super helpful
I always have a good experience shopping at my local Michaels. The last few weeks their sales and discounts have been phenomenal. Gave me a the opportunity to really stock up on beads. Cant say enough good things about the employees, so get these folks raises to a living wage!
The staff was very friendly and helpful
Even though i dont get most of my art supplies from michaels, i always enjoy swinging by to look at the deals. the price match policy is excellent (theyll even beat amazon by 10%), and the occasional 50 or 60% off coupons always bring me in.theyve also really expanded their offerings in a lot of areas, especially pens + markers. its really fun to see what stuff is on clearance, too. i wish they had more sketchbooks than just strathmore and canson pads, but thats certainly not this stores fault!!+ the staff is super nice, and one of the store managers regularly recognizes me and says hi :-)
Very nice employees
I’m surprised that I actually like a store that deals mostly in arts n crafts and seasonal decorations. But I gotta say man this particular one has a lot of useful stuff for me. And I’m by no stretch of the imagination a arts n crafts kind of dude. Plus the staff is helpful and very cool. When walking around like a lost puppy dog they swooped in and saved the day. I guess it was pretty obvious that I was out of my element lol.
Michaels you have lost my business which is a shame for you as I have an extremely large family. I made a 45 minute trip to use my coupon and it was denied because you had the item on a weekly sale. Your sales staff refused to honor the coupon and apply the coupon to the regular price of the item. Oh and the coupon does not even mention your computers or associates arent capable of overriding a regular price in the event the item goes on sale during the narrow time frame the coupon is valid, nice!!
Super nice store! Very kind cashier!
CREATIVE IDEAS WITH EXCELLENT PRICES
Great place to get supplies for projects. They always have a great sale and friendly staff.
So many great ideas. Wish I had more time. Everyone is very friendly and helpful.
Always have what I need great prices friendly service.
Nice store. Clean, even though near closing time. Some of the friendliest people, on staff. Pointed us right to what we were looking for. Not the Michaels we normally go to, but still a pleasant experience.
Love just walking through and looking. We did get a puzzle to do with the grand baby.
Best selection of gel pens and very knowledgeable staff
Addicted to shiny things. 10/10 will go again.
Michael stores everywhere are amazing. They have wonderful, helpful staff, and you simply cannot beat their prices when they have sales going. I dont shop anyplace else for my painting, crafting, and framing supplies.
This is a very good place to eat very friendly service
Easy quick on line ordering. Staff pleasant. Popular sales items sell out quickly.
Great customer service. They found the perfectl frame for my Chiefs Superbowl parade poster
Staff are always helpful, fast, and friendly
Happy place near the Market
Sales are always good and I can usually find what I need
Good jewelry making selection lots of fun crafts. A bit pricy, a bit crowded but great clearance
Wife loves to shop there. Not my kind of store.
I feel that all Michaels are pretty much the same. Sometimes this store feels disorganized and they have messed up online orders before. All in all a good store just not a five star rating in my book but I wouldnt hesitate to shop there.
The employees were very patient and helpful
I always enjoy going to Michaels and always find something that I dont need.
That store is so much fun.. I find new things to do every time I go in there .. way better than hobby lobby
Fun place to shop. Good sales.
Nice Craft store. You can find almost anything
Tickles my crafty bone.
Doesnt always have what I want but the employees are so friendly and helpful.
Michaels is my Go-to spot for all my crafting needs! Always great deals and sales...love their Michaels Rewards Member App!! Never have to worry about forgetting a coupon or miss out on any upcoming sales or events!
Can always find what I need and people are always nice.
Good selection but prices too high.
I like the selection here a lot better than the stuff at other craft stores. There are a lot more bits and pieces available than what you find elsewhere
Love this store. Always find deals and they honor teacher discounts. Awesome
Michaels is nice. I feel that they do not have as much to choose from as Hobby Lobby and are much more pricier than Hobby Lobby, but its a nice store, quality items. I will go again.
Limited choice but some unique finds. Prices are a bit higher than other large craft store in town
I like the slection and the lady that helped me was very courteous courteous.
Helpful friendly staff.
Hobby lobby but with a friendlier atmosphere.
Friendly, helpful, and supportive employees to help you find anything you need!
Always professional and helpful. I order canvases online and they help me out to my truck with a positive attitude.
I needed size 4 knitting needles and yarn needles. They had both. They are extremely nice at our Michaels, especially Olivia.
Great place to get craft supplies. Staff is pretty unknowledgeable so dont ask for help finding anything out of the ordinary.
Great scrapbooking materials. I just go overboard with the stickers and accessories for scrap booking.
Love 2 look there.
Great staff. Very helpful when you find them. Shout-out to cashiers there, too!
The best by far in organization... Always so easy to find what I need...
Great deals
Tried to get photo framing mats custom size and they were gonna charge me $24 just to cut a mat. Instead I left, went home, ordered online and got 3 custom cut mats for $27. This place tries to rip you off and the guy I asked for help gave me attitude. Never coming back again.
Michaels is my go-to craft store in Lawrence. This visit, I was after some crochet yarn and found the color I needed, though muted greens seem to be the popular shade this season. I also get beads and findings for making and fixing jewelry, as well as polymer clay. Whenever I cant find something, the staff has been very helpful.
Helpful, easy to find quickly what we wanted
Crafty, without being pushy. Will visit again.
Most amazing because there is so much variety.
Always good customer service!
Associates were very helpful, nice clean store. Very organized. We alwa ty s have fun at michaels!
Maybe put that you dont take coupons. Also wouldnt discount an item with no box on display.
Staff is super helpful and friendly
I love the location.The store is organized and easy to find the item you need.The location is closer to all the other shopping places. It is easier for me to run error without spending too much time to drive in between. I can just combine the shopping trip.The on sale/clearance section is a big treasure box. You have to dig to find your prize.
I couldnt find it, they couldnt find it and three hours later I was looking for something entirely different. Good place to get lost for hours, might be a good idea to install a cafe inside of Michaels! #shvmelss
Craft projects, school projects, and art projects; they have just about everything. Been taking the kids here for years and they enjoy finding new science or craft kits.I like shopping here for the holidays with our kids the most.
It has a lot of crafts and arts materials. What a lifesaver!
Like other reviewers, I agree that it seems like the staff doesnt know the inventory very well, but when you ask for help, they will do as much as they can to work with you. While some of the supplies here arent super specialized, its a reliable place to find beginning level materials for a variety of media. This is handy when youd like to be able to look at what youre purchasing and when youre not sure how much youd like to invest in a new hobby. Id choose Michaels over Hobby Lobby.
Lots of ideas on crafting. Always friendly service and always find what needed.
Excellent customer service!
The employee was eager to help me find the wicker basket I needed, and they were easy to find, well stocked and in good condition for a great price. Micheal, the cashier, was kind and helpful.
Ridiculous prices. Poor selection.
Always have what Im looking for in stock. Plus... Make sure to grab the never-ending 40% off coupon on their website!
Very nice clean organized store
Lots of offerings, were quite low on sale items. Nice help to work with.
Fun shopping place and friendly people
Wide variety of almost anything you would want for arts and crafts!
Over priced Chinese xxxx.
Nice store. Clean and quiet.
Great place
Busy, but I got what I needed and got out reasonably quickly. Great selection of yarn, good selection of needles.
Found just what I was looking for and at a great price. Store is very clean and organized!! Very friendly cashier..
Michaels is a craft store I can usually find anything I need in. Use the 40% discount on any item, and it applies to the most expensive purchase.
I love Michaels, especially their 50% off coupons.
Always find what I need to craft for holidays! Plus bonus of nice gifts for each holiday