THANK YOU Kristen for your fabulous suggestions and feedback on the WeVibe products. Your customer service and knowledge of the products are superior to all! My boyfriend and I (especially I) could not be happier with the purchase. The whole team at this location is superb and we will definitely be back for more suggestions. Thank you, Gigi, Jesse, Kristen and Robert.
I saw a cute white leather bunny mask during Halloween & went back the next week & the Halloween stuff was put up. The manager Christine went above & beyond for me to find it in storage in the back. Thank you for taking the time for me
This place is awesome! Always friendly tons of options! From books to lingerie to everrrrrrrthing else!
The treatment of royalty ofcourse deserves a perfect rating.
I come here all the time im a member but today Missy went above and beyond!! Five star service!
Alicia was amazing great customer Service l, the whole entire Team was and is amazing !!! Thanks for being great!
The crowd in front of the store was yelling at girls so we went to the back where a man was using the dumpster area as a toilet near where 2 men where going at it.I couldnt make it into the store after that
Best costumer service and the products are amazing
So 1st time buy some clothes/garter belts and the associates there gave me the wrong information. I asked if it one size and they said yes. So I bought the items and come to find out there XL and are hugh. Not only did I just waste my money on stuff that I cannot wear, they didnt even care to exchange my stuff a few hours after I bought it.. Plus the fact that the manager was too busy to talk to me. I will not be returning to that store again.
Always a great vibe. Love the staff and all they provide. Was wondering if mail orders could be made
Kristen was an amazing associate that helped my wife and I have such a ton of fun!!!
Went in looking for something particular, but with so many options it was nice to get advice from knowledgeable staff. Stella was very helpful and the checkout experience was great. Love the casino discount too!
Kristen a worker at this location is the best her customer service is excellent & shes very knowledgeable.
Best place to come and get your toys! They have a wow table that displays the toys and sometimes when I come in they have someone showing the toys off. About a month ago I had the pleasure of being shown the Womanizer premium and the wevibe sync. I finally sucked it up and bought them in a kit together. OH MY GOD! Listen to them when they tell you how amazing and worth it these toys are! Its changed my life and my relationship with my husband. I visited again today and they were happy to see me and help me again with lubes and toy cleaners. The customer service is always amazing. I couldnt be happier, and I will never go to any other store again. Thank you!
This is the place I stop at when I have exhausted all other possibilities. Overpriced, mediocre selections, staff is not rude but not helpful.I have never been wowed or unhappy.
It’s rare I leave a review, so if I do, it’s either really good or really bad. I was here the other night and was walking around for a while in the store. It’s a large store with many sections to look at. The lube section alone could take you a half hour to explore and see what product is right for you. I had every intention of buying something. I have even shopped here multiple times before. Actually, I was looking to spend about $200 that night.For me, I am a very conscious consumer and take my time picking out what I want to buy. I was rudely approached by some large male employee who told me “I’ve heard you’ve been here for a while. You either gotta buy something or get out”. I wish I was joking but that actually happened. I was there for one hour at the time he approached me. I know this because I noted the time when I entered. I felt very discriminated against and unsafe. Ironically, I actually was about to checkout soon.Needless to say, I quickly walked out and bought nothing from this store. I’m not going to tell you to never shop here or to boycott this place. It has lots of cool stuff and the store is organized well. I’m just writing this review in hopes someone in charge sees it and knows they lost money due to the rudeness of an employee. Personally I will never go back there.
Talked with Kristen, and was super knowledgeable A+ service and items
Worst experience ever!I bought something as soon as I got home I tested it and it didn’t work I called the same day spoke to a lady who told me if I come and speak to a manager they could possibly give me my money back. Go in today & the manager doesn’t test out the toy nor did the girl who purchased me out tell me they can’t do anything other than give me a discount speaking the toy was 54 dollars that didn’t even work at all.If I could give this place a 0 I would.
Horrible!!!! We felt like we were being racially profiled. Employees followed us throughout the store. When my husband mentioned it to one of the employees. She said that a lot of people on crystal meth come in there and steal. Well we sure dont fit that profile!!!
Kristen was awesome! Very fun, made the experience comfortable and took her time to suggest the right products for my friend and I. I’ll be coming back in the future and recommending her to anyone else interested in making a purchase here.
My Wife And I Had Never Been To Deja Vu Adult Emporium Until Tonight...And Wow...What An Experience! Kristen Immediately Offered Her Assistance And Was An Incredible Guide And Mentor In Our Purchasing Some Fabulous New Toys! We Love Deja Vu Adult Emporium And We Love Kristen And Her Wealth Of Knowledge!Thank You So Much Deja Vu Adult Emporium!Bravo...Bravo!!!! 5 Stars!!!!!️️️️️
Sam was so helpful!! Absolutely LOVE her recommendation!! She saw I couldnt make a decision and mentioned a display model that was a highly desired item and omg was she right!
I absolutely love this place! The staff is friendly and very helpful. Best customer service by far! Super clean and always smells amazing. You never know what you’ll find here. Definitely gotta check it out!!!
Needed to find a very special intimate appliance, and I was at my wits end, ready to give up. I walked into deja vu, Kristen approached me and I was immediately put at ease. No judgement, no self consciousness. Kristen walked me through the various styles and models, explained pros and cons and without the least bit of pressure to buy, she made sure I was educated about the product, had a selection in hand and then left me alone so I could decide. What a phenomenal employee! What a magnificent sales person. What a truly enlightened person. AND WHAT I FOUND WAS LESS EXPENSIVE THAN ANYTHING I HAD SEEN ONLINE OR IN THE ALLED SUPERSTORES. This is now my store. I wouldn’t go anywhere else, I wouldn’t buy from anyone else. Make this your exclusive place to learn about, find and buy all of your adult intimate items.
I was at the store off of Tropicana a couple of days ago.. OMG!!! I absolutely LOVE this place!! I have been to adult stores across the U.S and NEVER have I ever had staff come up to me to greet me and even go into DETAIL about the products I was looking for!!! I love when I shop and I encounter such awesome customer service! Im sorry I dont remember names. I believe the one guy was Brandon.. but there was a female, badass, tatted supervisor makingvsure I was taken care of!! She rocks! But.. the star of the place was the little gal in the back corner who also assisted me, I didnt have to say anything, this chick knew what I would like!! For the record, OMG I loved all my purchases!! A big thank you also for the Military discount, thank you for supporting us!!! You guys rock!!! Im sorry I didnt remember your names..
I had fun with kristen
I was a first timer here and had no idea where to start. Thankfully the staff didn’t laugh at me, instead they had good ideas and everything they suggested turned out to be the toys I like the most. Great place!
The costumes that they have here are much better quality than some of the other shops in town. They have different sizes, colors, and better prices than the other sex shops also. Definitely check them out for a better deal.
Let me start with i have never left a review for any business but feel this needs to be addressed..This place sucks! Worst adult bookstore ever! Stopped by there while on vacation and 2 of the employees were very rude to us! Saw people getting tickets for a arcade/theater so we asked what it was and never did get a straight answer,it was this and this or this booth so we bought tickets just to see without any warning as to what we where walking into... omg! Bugs crawling on the floor,trash scattered everywhere,seats busted/torn apart,guys masterbating and cum all over the walls! Definitely a health hazard and just down right disgusting! Turned around and left but on our way out a cpl was getting the same pitch and got charged a couples rate of $15 as we were walking by and we was charged $12 each. I asked the guy and showed him my receipt and he directed us to the manager at the other counter and when i showed him my receipt and asked about it,we was told the chubby Mexican girl told him we asked too many questions and that she overcharged us because of that instead of just doing her job! We took up 30 seconds of her time and just asked what it was and walked into it still without knowing what was going on in there. Within the 1 minute it took for the manager to defend her actions the other people was walking out looking disgusted also!
Very impressed with this store! Very clean and they have a great selection. We found everything we were looking for and more! All 3 of the employees were extremely helpful, gladly answered all of our questions, and made sure our products worked before we left the store. They werent pushy & didnt intrude on our shopping experience at all, they made us feel very comfortable and welcomed. Rebecca really went out of her way to help us find the right products, sizes, etc. We will definitely be back on all of our future trips to Vegas!!
Thank you Ashley! You always make me feel comfortable asking questions and figure out what it is that I’m looking for. Appreciate your help.
I had questions about the products and how they actually worked, and how they compared etc. The staff took the time to answer my questions and give me helpful tips. I really appreciated that, instead of them letting me buy things that I might not have liked.
Ashley was SO patient and knowledgeable! Manager Katie P was the bomb. Even though we tried to get a ride to & from the store as advertised. They said they couldn’t give us a ride. KP credited us the Uber costs we paid to get to/from the store. Very much appreciated.
Loved this place when I came in during my last trip to town. The staff was super knowledgeable and helpful with all of our specific likes and needs.
Love their selection of products! They have the biggest variety that I have seen so far, and highest quality.
Visited the theater What a total mess. Ive been in other theaters so I know what its all about. This place is a disaster the seats are broken no place to sit, needs an upgrade sooner than later.
This is my fourth time coming here and I have the absolute best experience that I have ever had. The staff was truly amazing and very helpful, the most helpful however was Comfort and another woman who I did not catch the name of unfortunately. I was searching for a costume for Halloween and one woman helped me by looking through the costumes, and Comfort took the initiative to go above and beyond. She was two minutes from clocking back in from lunch, but she decided to help me anyways. She provided the best customer service, helped me choose the right costume that fit me, and took the time to provide me feedback on each outfit (and I went through a lot of costumes). She didnt sigh, seem irritated or unhappy at all! My boyfriend was with me and from the beginning to checkout she had us laughing and I even created a membership with Deja Vu, because from this experience I feel like I will most likely come back and refer my friends because of the great customer service. Thank you!
Small selection that is overpriced. Plus manager uses decepted advertising to lure customers into the store. The Adult Superstore, which is a half mile east, is a lot better.
Are you guys hiring?
Well this store is nice and big staff is friendly they totally redeemed them selves with me.I still stand behind my first review of the theatre please check it out before you spend 12.00 a person on it. Besides that store is top notch.
Awesome place, I’m never disappointed after I stock up on supplies here.
Customer service is great I went to the adult Superstore too and compared some of the prices and both are very competitive if you’re looking for good selection and excellent customer service go to Deja Vu’s as customer service is no the best at Adult Superstore.
Beautiful and clean store. I love shopping here and always find more than what im looking for. Very friendly and helpful staff. I love this place!
They have a great selection, we were super impressed with the variety. Thanks for the help Ashley!
First time here, we were lil shy but noone judges so thats good. We got a few items, the staff was nice and help us with some ideas.
The store is clean, everything is easy to find and navigate (I can’t stand when stores are cluttered and messy). The women who helped me also knew what they were talking about so it made everything even easier!
Super cool vibes!great staff! Had a blast in there and would recommend you stopping by and checking out their merchandise! The assistance I received was A1 customer service! Tell them Kat sent you!
Omg can’t describe how satisfied im with the customer service from the girls in this place, i stop by last week for some info in the latest toys for girls cause my girlfriend loves toys anyways my first contact was with Alicia around 1am last week and she offered me the last of the Come hither rabbit XL, new size and great toy for girls!! But at the moment I don’t have all the money together so I wait until this week to comeback an buy it with my paycheck on Wednesday!!! But guess what????? They sold out the item my girlfriend wants. So I spoke this week to JUSTINE, she was very kind and attentive with me, I explain to her my girlfriend is working overseas for the GOV. an someone was going to fly in that direction Friday, GUESS WHAT?? Justine make the impossible happen!!!! I pre order in Wednesday midnight!! an it was ready to pick up next day around 1amwowww!!!!! That was fastttttt, also the manager was very nice to honor the deal i have with Alicia last week 20% off also he trow a cleaner cause im a return customer, 2 years ago my girlfriend toy was just trow in a red plastic bag, this time they impressed me with a very elegant paper bagto the manager an Justine an Alicia!!!!! THANK YOUUUUUUyou guys ROCK .i will always comeback.
Awesome store! Huge selection. No one bothers you until you need it, then the staff are extremely helpful and honest about products.
I ordered a sex swing frame from the manager Tim and I specifically asked for a brand new frame to be shipped to the store which he promised me. I came to find out that after I opened it that he sold me a used set that was a store model. I waited 2 weeks for the shipment which he lied about and knowingly sold me a used one that was scratched up and bent from being used and or displayed. I was spending a lot of money at the store until I saw how he runs the store and lack of delivering what he promised and what a customer asks for. It is unfortunate that people arent virtuous these days. No moral standards of being honest. Tim, you are a liar. Have a blessed day.
Workers are very helpful and they make you feel at home.
Karla was the best awesome.
My hubby and I went here and found what we were looking for plus staff was very helpful.
I came to this location this morning with my adult daughter was carded upon entry which I am all for carding to avoid minors coming in. After we were carded not once were we approached by anyone not a sales person working the floor or any other employee. One was right in our area and never asked if we needed help or any other form of greeting. After we scrambled to find something we approach the counter and once again not a smile did u find everything ok nope just a total and finally a grimmed face thank younothing else I gave this 3 stars only cause there was a nice selection to choose from
Cant say enough good things about this place. Great selection, beautiful store and the staff is Fantastic!!! Every time Ive been I have received friendly professional service.
I went into the store to get massage gels that I know they only sell here. I didnt know i wasnt allowed to bring my kid inside for ive never been here before. Soon as I walked in the white blonde lady came screaming across in a derragatory tone stating I couldnt be here. She said because I had a baby however she was so rude to me. I asked her name and of course she gave me a fake. POOR customer seevice
Best selection, prices (Veterans even receive discount), and staff is very helpful/reapectful/awesome. I have been to several other adult stores, but none come close to Deja Vu. Thanks for everything.
Love, love, love this store! Super comfortable atmosphere, clean, and staff is professional and extremely helpful. Best shop in Vegas by far.
Absolutely awful location, if you come to purchase be sure to bring your passport with you. I attempted to make a purchase but because I dyed my hair it did not match my license so they denied my purchase. Really? 20 dollar purchase!? Beware!
They have one of the biggest selections of toys, I always come here when I’m ready for an upgrade :)
People are so friendly and Don’t judge
The store clerk Brittany was very helpful in assisting us with product information and to top it off she surprised us with a part for our toy. Way to go Brittany!
Everything was amazing, I was so comfortable in this store. Colleen was the best with helping me pick out a toy.
I will not be coming back here anymore. Me and my friend got stared at so hard by a female worker as if we were doing something wrong. OMG! so obvious and uncomfortable for me and my friend. I have no idea what that was all about. It made us feel like it was due to our sexuality/gender and nationality. I am a afro latina and my friend was a gay Asian male.I got great services at the other store then this one. At least someone asked if we needed help besides staring at us like we are weirdos or thieves very rude. Me and my friend definitely would have bought something had we not felt uncomfortable or felt like we where being stereotyped.
Great customer service...when you walk through the doors they greet you with a smile on their face!
Good selection and variety, staff was friendly..... BUT while in the theatre there was a VERY creepy guy standing outside the room watching either me or the movie, Both of which are not acceptable. Staff did not acknowledge or assist in the very AWKWARD situation
Super friendly employees
Excellent!
Everything you need is here.
Nice and friendly staff
Sellers faces are like after a horror movie, beside they try to make you buy a more expensive item with no reason. Wont come to that store anymore!
Hands down my favorite adult store
OK...
All the adult toys you can imagine