Love this place our son has soccer practice indoors here. Super nice staff.

They had a special needs 2 hour window where they could scate for free with lots of volunteers to help. Fun was had by so many

No concessions, no tables to sit at.

Nice place but really don’t get why there isn’t any type of seating available for families watching hockey. Like NO seating available? Might as well just tell families we can’t come. Ford ice center in Nashville is letting people sit down so... not sure why cool sports isn’t allowing that. Buy some sanitizer to clean the seating areas maybe? Just like at a restaurant, school, etc.

Cool sports is a combination indoor soccer complex and ice rink. They are the go-to spot for competitive league hockey in the Knoxville area.

Well adapted to Covid-19.

Cool sports barn! A good sheet of ice with great locker rooms, a full size indoor turf and a smaller all glass wall turf. Craft beer, full pro shop, concessions. Nice hospitality rooms.

I loved it they are so nice

Really nice facility! The soccer fields are really nice. The ice rink is nice, but the ice is pretty badly pitted

This is a generally good place, Ive been almost 4 times a week for the past year and 2 months (for hockey) and realized that once you get to know the staff there they are nice people. The ice does seem to be a little thin now and needs a little work. The management could be better but its not the worst Ive seen. Overall a pretty nice place to go and I would reccomend going.

Went during open skate. Everybody enjoyed themselves. Zamboni used halfway through. Did job in 10 minutes. Fun to watch.

Had a great time.

Needs more open skate but great to get out and have a slave when available

My granddaughter likes skating here. The Friday night public has good music and they turn down the lights. She skates a lot in classes and lessons but still enjoys leisure skating like that.

Great place for all to learn and practice skills as well as meeting others with similar goals.

Nice rink, good leagues

Great place for sports during those cold and rainy months or days! Fun for the whole family!

Great place for ice skating and a great environment for sports!

Always enjoy coming here. The indood soccer field is great. I dont ice skate, but i enjoy coming amd watching people fall on the ice.

Best place to skate and play ice hockey in this area.

One of the few ice hockey facilities in Eastern Tennessee. A smooth running operation that does need some upkeep. The ice surface markings are so faded they are almost impossible to see at times. The building itself is clean with decent locker room facilities. Pro shop carries very little gear.

This place has no idea what customer service is. Some of the staff are very rude to us, kick us off the rink early and when playing hockey in the morning, they are usually 15-30 minutes late. The real problem with this company is with management, they clearly have ZERO communication with their employees and dont care about their customers. If someone wants to get rich in the Knoxville area, open up another ice rink and focus on a good customer experience!

Good place to play ice hockey. The ice could use a good repainting though.

This is a nice facility, with multiple areas. There is a snack area and bar. The parking is challenging during events

Best place in town for hockey

We came here from out of town. My daughter competed her ice skating at this rink. The rink is within the building with other venue. It is convenient, spacious but expensive and top off with an incompetent staff. It feels so rush and loud. Chaotics!!! Will not come back and dont recommend. We visited both rinks (this one and the Ice Chalet on Lebannon St.). Ice Chalet was built in 1962 and much smaller...but it single handedly put this Cool Sport rink to shame.Ice Chalet doesnt offer food (they have the cafeteria, but didnt open when we came), but you can bring your food and drink in (so much cheaper)

Fees have more than doubled in the last 3 years, and there are no improvements to the facility. Front bathrooms still smell like urine, no hot water in bathroom sinks and most locker rooms have 3 light bulbs in them. They are just getting greedy. I gave you 2 stars only because the people are so nice.

Great place for kids learning ice skating....my grandchild really made progress!

My children take ice skating lessons here. All of the coaches are really nice and make the lessons fun. They are always encouraging and positive.

Nice place for the kids to play!

Had a good time with our family in a couple of friends my kids love the ice

Great indoor skating and ice hockey rink. Returning soon for an exhibition weekend.

Had a lot of fun there enjoy the skating like the fact that the young ones can skate 2 without having to hold our hand the whole time

I’ve been here twice now to watch my son play indoor soccer. Seems like a really nice place.

We’ve been going to Cool Sports for over a year now. My 3,5 yo ( then) started with Learn To Skate program. And just finished Little Preds couple weeks ago. Great coaches, friendly staff. They also have indoor turf fields. Pro shop is good but targeted towards hockey, I wish they carried some figure skates too.Since we are members and come there regularly I also wish they had monthly packages for public skating for people like us.If you download their app they have punch cards ( buy 6 admissions, get 7th free) But overall it’s a great place.

Nice place for multiple sports.

Sitting trying to enjoy my daughter playing indoor soccer with the music from the bar at a DEAFENING level. Asked for it to be lowered and it was- by maybe 1 click. Loads of teenagers on staff here on power trips. We will not be back after this season of soccer is over. If we go ice skating, it will be at Ice Chalet. Much friendlier staff.

Our favorite ice skating rink in Knoxville!

Has lots of things to do for entertainment. Team sports or individual activities. Great safe place for kids. Available to rent space for events and private parties. Serves light food, soda and beer.

Terrific people here. Good facilities. My kids love this place

Great place for indoor soccer or ice skating. Wonderful for birthday parties too. Conveniently located. However, it can get very crowded and hard to find parking, only con.

Great place for kids.

Facilities include: indoor icerink for casual skating or hockey on one half of building, and a small peewee and a medium field for playing flag football or soccer on the other side. Not sure of price for field use. It is a nice place but I rated a hard 3 because the restrooms could use some upgrading even for a sports complex.

This place doesnt have it together. The only reason it survives is because there is limited competition... for now anyway.Rude staffParty bookings are a nightmareHorrible pro shop hoursBad mgmt

My grandson learned to play hockey here and had a ball. Very nice facility.

Great place to skate

Fun place to hang out at and play a multitude of sports.

Do not get your skates sharpened here. Some teenager with an Odd Future shirt runs the pro shop and has no idea what he’s doing. They sharpen all their skates with a sparx sharpener. Its kind of a joke.

Had ice skating lessons for the kids here. Very good trainers and a low stress environment.

Great place to play hockey! But dont get your skates sharpened here. Ive tried 4 times and they always mess it up.

Good place to take your kids or adults to learn ice skating or get involved in soccer or ice hockey games. Be sure to bring a coat, sweater and or gloves to ward off the chill.

Basils bar is the place to be for locals

Got my skates sharpened just to find out that icearium could not give them back to me while the pro shop Is closed (Icearium was open).....so I had to use their dull rental skates that were torn in shreds!!!.... Not happy.Update:I did have a 2 star review, but after many more visits i find there must be further fundamental issues. The management is completely unreasonable and rude. Icearium deserves less than a 1 star review!

Gary Goins and City of Oak Ridge TN intake illegally 3 times..... get with Pam Bondi and Stephen Massie _ Magistrate

I never saw any ice but it was a solid sports place.

I trained and played Hockey here for years. This is by far the best indoor sports and Ice sports arena in East TN. The staff is welcoming and the service is great. Couldnt of asked for a better experience when I was a kid.

Great facility for indoor soccer

Really neat place for kids to play hockey.

What a poor place. The staff contains teenagers who have no manners to the customers. The nearby ice chalet takes care of their ice much better and for a better price. Also the indoor soccer program is the worst in the area. I gave them my money and my team isnt on the schedule after following one of the staff members directions! I honestly do not suggest this poorly run cheap buisness!!!

Great staff with (somewhat) cheap prices and amazing ice arena.

This is a little-known jewel between Lenoir City and Farragut. My kids have practiced indoor soccer at this facility for years. There are a few things aesthetically that could be taken care of but nothing dangerous or offensive. I was surprised to find out that there was a full bar that serves a variety of bar Foods. This is most likely because of the icearium and the hockey games that go on there. Ive never been to a hockey game and have only experienced this facility in a place to practice indoor soccer.One thing I do have to say is whenever there are semi-professional team or adults in general practicing in the full-sized indoor soccer field and someone happens to kick a ball as hard as they can towards the top of the soccer goal ... It will scare you to death! The impact of the ball on the glass is so loud that it sounds literally like a gun going off. Just be aware of that.

Its a shame i cant do less than a one star review. The customer service is terrible, staff are unreasonable and rude.

Not bad for indoor soccer, especially since they added new turf to the big field. You can wear regular cleats now.

The ice here is much higher quality and better taken care of than the ice chalet, unless you are a beginner. I say this because the ice chalets ice is soft, and the hockey is horrible. The icearium is a family friendly and has a highly equipped staff. The skate sharpening is horrible though. I am on the ice weekly with the travel hockey team, the locker rooms are clean, safe, and well lit. The icearium is better than all of the ice rinks I have been to in most other states. I highly recomend it for your ice skating and hockey needs.

This is a wonderful place for children and adults to learn and play ice hockey

Its a nice rink . In a maintained building . Nice go skate !

Daughter did summer session of soccer here for past 2 years.

The ice was horrible! it was not well kept at all and the skate rentals were awful.... The ice at The Ice Chalet is a lot nicer to skate on. Its well maintained!

We love the facility

Soccer practice in the back of this enormous facility. Nice indoor fields for the kids.

As far as turf sports go, I guess there really isnt anywhere else to play, huh? The programs are getting more expensive over time and the turf is getting more worn out. Even now, there is almost 2 seams between the pieces. Not sure where the money is going for $600 a team except for the owners pockets. I thought the turf sports were the red headed stepchild of the facility until I read some of the other reviews. Hopefully this will change.

Coolest rink In Knoxville. Awesome for ice hockey.

Very nice people

Our second home. We recommend it highly.

Nice facility. Good snack bar.

Very good ice for the south, fun adult hockey program

Nice ice rink with well maintained ice.

We had a party for 7 year old kids. The facility is nice and big. The issues that i had were;Birthday parties get 2 hours for everything. It was not enough time on the ice. Kids and parents have to wait to get skis, there is a line because there are other people. So you lose 30 minutes. Once the kids get on the ice, they only have 30 minutes to skate then its time to clean the ice. Thats when you have your party and then the kids go back on the ice 10-15 minutes. Overall your kids only really had 45 mins on the ice.They dont help with the party at all. The dishes they provide are hot dog plates, they dont fit pizza. You cant bring in any food. Which sucks.Overall i was not impressed. We paid over $250, and I dont feel it was worth it. Ice skaters should have more time on the ice. They should let people bring in their own food.Another place weve done parties at (im not going to put the name) provided plates,and we got to bring in food, and they gave you two young girls to help out with the party the whole time for free.

Ice skating and cheap beer. Perfect combination.

Not even worse one star,if I could give it a 0.01 thats even giving it a too much of how bad it is.

Great skating rink

Lots of fun sport areas.

Great place to play hockey and meet friends!

Horrible staff- not customer friendly, for a place to be children focused, not a place where they can go without worrying about their belongings being stolen,

Awesome staff!!!

Great place just need to re do the ice it looks weak

Ok as a place to practice. Not much seating for spectators.

Good family place

Soccer place!

Ice

Wonderful.

Good

Love this place

Nice and big

Terrific hockey program

Indoor soccer and ice hockey fields. concession stand.

Very cool facility

It was good

Indoor soccer game

Bathrooms are always filthy and they dont stock the toilet paper.