Momorable visit. Cleanliness n ambience are extremely good. Appreciate the staff for their wondeeful efforts.

Glad to have the movie theater open again, feels just the same but extra clean. Like EXTRA.....wonderful. Saw me the mutants and it felt great because I felt like I was alone because the walls were tall so I couldnt see anyone and they couldnt see me. Felt really good to be back lol

Amazing looks like a new theater inside as I was walking in Star was wiping railing I had no contact with any staff they were all nice and I must say haven’t seen a nicer theater in so long. Walking into the theater room was amazing so clean fresh smell they distance seating which is amazing Kuddos will return for sure haha

Employees were very nice & accommodating. My niece had a private screening for my sisters birthday and the even allowed her to show a video dedication before the movie. It was very nice!

I did not go there, Google just thinks I did. I actually went to Great Wraps for a Philly Cheese Steak. It was awesome. Except that the employees wear their masks wrong.

Comfy seats and very clean. They are practicing social distancing and having people wear masks. I was a bit apprehensive of my first trip to the movies since covid-19 hit but I felt safe an comfortable there.

It is good to be able to go back to the mall with most of its stores open for business, including the movie theater!! Mind the capacity limit and please wear a mask.

Great and comfy theatre located within the memorial city mall. Lovely reclining chairs. Was perfect watching the recently released bad boys movie.The only drawback is that parking was a little difficult.

I went to see the new mutants movie. I loved the way they keep the place clean consistently. It was nice to go back to the theatre.

Not bad n the people nice. Seats go back a lil. Liquor drinks real strong

There are currently about 7 movies playing at Cinemark, Memorial Mall Houston as of 9-17-2020. As an older adult, I am picky of my choices. Currently, Hollywood is kinking the distribution hose CUZ they dont want to expose major product to limited audiences, so its a bit Catch-22. Go to the specific Theaters Website, Tony-Bob says check that out for movies. Stadium seating. Prior to COVID, Web reservations were available. Now ??

Great first time experience since covid

Food court amazing and value for money... big portions

I love coming here for matinee, place is not crowded, concession bar has no lines, I choose my favorite seat, I get fresh popcorn, enjoy a movie with the comfy recliner seats.Staff is courteous and helpful. Theater rooms are clean as well as the restroom. I recommend this place if you like staying away from crowds during the mornings. Ive never been here on an evening, cant comment on that. Other than that, my favorite to go place to watch a movie.

So good to see a movie again after all this time!

The ticket prices are reasonable. They have reclining chairs. The audio/acoustics are good.They have a small but accommodating adult beverage selection. Can you say frozen Jack & Coke machine? Traditional concession food with a ten dollar for a smallish/personal pizza hut pizza option. The parking is good and free. Overall, this cinema is worth the trip.

As always fun and a blast.

Great renovation, super comfy full-reclining chairs with stadium seating . There are a wide range of concession items, some are overpriced, but thats often expected at the movies. Very well maintained and ample restroom stalls. The bonus is the theatre is attached to the mall so of course an afternoon at the movies can easily become a full girls day out or fun trip for the family.

Super clean!! Glad to be back into theatres

This is my favorite theater. Best recliner seats. Huge screens. Great sound. Very clean and good concessions. Easy access to good restaurants and the mall.

Such a nice theater! This Cinemark has smaller theaters, fully reclining leather seats, and is always clean. By far one of the best theaters in Houston. And now they serve Papa Johns Pizza which looks delicious.

Good theater...good audiences...usually well behaved.

The place was clean and they had nice seating. Good array of movies and typical movie theater food/ snack offering.Nothing to write home about, but ok for seeing a movie.

Reclining seats and clean theatres are what allowed me to give them 5 stars. They have some of the cleanest theatres and I hope they keep it up. There are always nice movie displays in their lobby and I usually never have an issue with seating. Be mindful that this is attached to the mall so the weekends/holidays are PACKED.

Always friendly staff, clean theatre, and comfortable chairs. Its very convenient because its located right inside the mall. You can grab a bite to eat at the place of your choice or do some shopping. I have the movie club and I always save big!

Cinemark Memorial City is our favorite place to catch a movie. The theater is large and the seats are super comfortable (they recline). Getting to reserve your seat(s) when you purchase your tickets is a big plus in setting expectations for the kind of movie experience you will have (prime seating versus first row, etc.). My husband and I love taking advantage of Tuesday discounts. Ticket prices for adults is $10.50 and if youre a Cinemark loyalty program member, the price is $5.75 a ticket. The theater is also not too crowded on Tuesdays. I recommend buying your tickets online from the Cinemark website. They make it super easy and you get to bypass the line at the ticket counter when you get there. One tip, if you go at prime hours, leave plenty of time if you want anything from concessions (food/drinks). It often takes around 10 minutes to get through the line if its 4 - 5 people deep.

Convenient location for meeting and shopping

The place was neat and clean and seats were cozy and comfortable.

Really comfortable seats. The little problem was that the popcorn was really salty. At a point we had to stop eating it because it had a lot. Other than that, really good service and very clean seats.

Theatre is clean, the seating during covid19 adds at least 2 seats between all patrons

Clean and wonderful! My mom and I went for a night movie. Now I didnt apprciate them charging for peppers but other than that I enjoyed my time there. The seats make the experience even better.

Favorite cinema in Houston. Super clean. The staff super nice. And the price is great.

Seats are super comfortable. Clean theater no popcorn or empty cups on the floor. They have good concessions and nice staff.

Noticed an improvement lately. One of our favorite locations for big screen movies. Clean theatres, great sound, friendly staff, concession stands well stocked. I can not give it 5 stars because of this outrageous $13 charge for a large bag of popcorn, come on .......!!!!

Good service and usually clean. I enjoyed the free jalapeños but you have to pay now. Find our kids party here and it was a lot of fun just a very small party room for a large family. The manager was very kind!

The cinema was great. Awesome sound effects very clean and wonderful Customer service. The offered showings are always a joy.

Clean and comfortable seats in the theaters. Decent screen sizes and good audio. Not much more you need from a theater

The luxury loungers are great makes me feel so comfy this is the only heather ill go to because of the seats you feel like at home. i recently signed up for the rewards program but i am not sure at how many points you get a free movie night ? . I like it tough because you can just show your phone at the podium and go in very quickly. I wish i could bring in my blanket because it does get cold at times.

Always clean. I love the recliners, very comfortable.

My seat was not reclining, so I have to watch the entire movie and on position. For the price we pay, everything should work 100%.++++Update 2/1/2020Cinemark do care about customers! After complaining in their website, they refund the ticket quickly and they told me the chair was fixed long time ago.

Went here at 6;45 am for coffee and cars and it was great. Lots of cars we had never seen before, and some we had seen a couple weeks before.they are almost to the point of outgrowing this place with so many cars showing up. Great problem to have.

At first I was very hesitant, a movie theater in a mall? Nah, they cant be as good as it seems. I tend to like my movie theaters separate from other things but this place is really good! The seats are comfy and the staff is always very helpful! Totally recommend seeing a movie here after youre done doing some shopping at the mall!

Top notch! Friendly staff, comfy seating, varied choice of refreshments, tasty popcorn and a whole load of other snacks at concession stand, Great Audio: could listen clearly throughout the motion picture.Cinemark does movie watching right!!

Nice area. Free parking is a bonus. However, because of the location it takes a long time to get there and park due to traffic. Ideal place if you want to watch a movie and then go out and roam the city center or vice versa. Would not visit just to watch a movie as it takes extra 15 minutes just to get in.

Our go yo place for Movies in Houston, nice seats, good video and sound quality and not crowded.

I saw Jurassic World - Fallen Kingdom here on a Tuesday Discount Day with my wife and dad. Just awesome: tickets were about $6.25 each for a very high-tech theater (projector luminosity and sound quality) with spacious reclining leather seats. It was perfect for seeing all the big dinosaur teeth. Discount Day is the way to pamper yourself at a value price.

Very cozy and comfortable chairs. Enjoy your movie with popcorn and soda. Very refreshing experience everytime I go.

I was refused service because I have a back pack, When I try to talk to the manager she did not care to listen to me because of company policy. I asked if she would please search my back pack (you know like at the baseball stadiums They do bag checks and allow the Gust to pass if there bag checks out) I am not a criminal I have never stolen anything so why am I not allowed to have a back pack? I do not drive I get around by bike ...

Love the sitting areas. The chairs were recliners and so comfortable. The employees were friendly. Very clean to.

The reclining seats are soooo comfortable. Movie was pretty good also

Rob Zombies 3 From Hell - This was a great Trilogy! However, the Theater Cinemark at Memorial City Mall was terrible. Really ruined the intended experience!1. Did not start on time, completely missed the trivia planned before the film.2. Started the film about 7 minutes into it and the proceeded to rewind in full view of the audience.3. Did not dim the lights until about 30 minutes into the film.4. At the end of the movie there was a documentary on the making of the film. The theatre ended it with 6 minutes left.Don’t go to Memorial City Cinemark theaters.

Great seats.

Nice and quiet. Not to crowded. Dont have to deal with people on their phone during the movie like at Tinsel Town.

Honestly, the Memorial City Mall cinemark is not my favorite theater to see new movies at but, it is usually clean and the staff is very nice.

Always come here when its super early, get to catch up on movies. The new chairs are awesome. Reserved seating is a plus.

Closed die to covid

Popcorn is a little expensive... But movie hall is nice... Good comfortable seats... With recliners...

Loved it. Great sound. Comfy chairs. No complaints.

It was very good I give it a five-starthe movie I watch brought me to tears because it was very good very comfortable to watch and very sad o+ the place was very clean

Just went yesterday. There was a long line in concessions. A young man walked up and stood behind the register as if to open another line. I kept looking at him and he never turned toward the register, just kept talking to employees behind the register. I finally asked him if he was open? He said yes, I jokingly said why didnt you tell us who are waiting in line that you were open? He laughed and said you didnt ask. I get the feeling the staff isnt well trained or not managed well. SOMETHING like this happens every time I go and Im getting a little tired of it. Think Ill start going to other theaters. Maybe someone will look at this and improve this attitude. Thanks

Great theater, love the reclining seats, movies are always great to watch at this location.

Really cheap and they have good seats

Great prices, it’s always clean. The employees are very helpful. My favorite movie theater. Their prices are family affordable. Cinemark theaters are the best bang for the buck.

My husband and I came out for my birthday, movie theater was cozy and clean.

This is my favorite Cinemark location. The staff is not always the friendliest, however the theaters and common areas are kept very clean. The seats are very comfortable and the theaters are not too cold like others. The only complaint I have is that sometimes the “butter” dispensers are empty... first-world problems, amirite?

Very friendly and bubbly concession stand workers were full of energy and super nice.

Great seats. No lines. Plenty of parking even in the Christmas shopping madness.

Super clean.

Really nice clean theatres. I just need them to get those Lazyboy recliners up in there. Lol

Cozy theatre. Great service and always clean. Food is overpriced though.

NOT MORE THE TUESDAY DISCOUNT!!! which was very disappointed, I was there last Tuesday, went to the box office and paid regular price, I think only online have a discount now. Now we also need paid for the jalapenos and it is not the fresh ones.But this cinemark still my favourite movie theater in Houston its clean, the staff is helpful, they have massage chairs to you relax before the movie starts, they also have a reclining chairs in the rooms. Its quiet and simple perfect for people like go to movie theaters enjoy themself.

Good service. Comfortable atmosphere.

Been here on several occasions and always enjoyed ourselves. Comfortable seats and a nice selection of liquor and frozen drinks at the concessions.

Nice . Not too dirty and good seats.

Took my 3x kids here last weekend and was clean and staff were helpful and polite. Would visit again

The. Seats. Are. Amazing. Clean lobby and theater. Staff is great. I wish more theaters were like this.

Love the seating

It was good and there were a lot of movie options.

Enjoy going to this theater now that there is assigned seating. It’s important to note they now have a bag policy (women can only take in small sized purses to the theater). I’m glad this is posted as you purchase tickets online. The seats in the theater are extremely comfortable and there is almost never a line to get tickets. Overall good movie theater

Besides its striking appearance, one can enjoy real comfort while you see a favorite movie. Check out the times and make plans!

They have nice seats with good popcorn and clean cinema

Was a dope experience, recliners, spacious, staff wasnt too bad seemed to be havin an off day, they have escalators or elevators to be handicap accessible to the second floor to the theatre and overall its pretty clean.

Ushers are annoying! They hire these 17 year old dummies who walk around in droves, and I mean a pack or 4-5 people, just to clean one theater! The movie had not even ended, and they go inside, and walk around picking up trash as the movie is about to end! Let the movie END first! And upon exiting, they all stand in the same place, texting and talking to each other, they don’t make space for the people to exit! Whoever trains these dummies are just as useless as they are! Edwards theater does not do this. They give you space, there’s only 2 ushers, and they don’t clean until everyone EXITS the theater! I paid for my ticket, so don’t PRESSURE me into leaving early, just because you have to sweep!

Very helpful on the phone. They said handicap friendly. They have elevators. Fantastic. My lady friends and I are planning a Mothers Day movie outing to see POMS. We can not wait.

Pretty and comfy seats

The theater is really good, it has reclining seats and theyre comfortable, food is delicious but not everything is great. The staff is bad, from my experiences going there but is still a good place

Tuesdays is their value night and it is well worth the six bucks! The theaters are always clean and never smell like piss and pickles. The reclining seats are icing on the cake!

Very comfortable chairs and plenty of room to stretch out

Great place to watch a movie, spacious and delicious popcorn.

The concessions may be the slowest and least efficient Ive seen. Decently maintained. Would go to another theatre given the option.

I get to control the chair and staff let me bring chips, really cool

Today was not so bad we watched star wars rise of Skywalker. We took the bus to go to the mall. I like going to this mall because it looks nice outside and inside. Its got alot of shops and a really good mix of people lots of security. I didnt take pics because Im 39 and I dont live on my cell phone I dont take pics of my food either so... its a good mall for hanging out shopping eating watching movies.

Great surrounding, all new renovation

Great theater and very very comfortable seat!!! Is like flying on first class!!!! And great location... parking might be hard sometimes since is part of the mall but is not a big deal! And I love the asigne seats so no stress!

Good theatre, great seating, decent concessions and friendly staff. I can order from Fandango online and just have them scan my phone for the tickets.

Love this theatre for its amazing seating and sound. Their pop corn and nachos are the best. Try getting a Cinemark account for cheap tickets and additional benefits. Totally worth the penny

Already love catching a movie at this theatre. They offer competitive pricing, and are pretty lax on what you can bring into the movie with you. Lots of movies and movie times.

This movie theater is well kept and comfortable and their hot dogs were great!

Ive been going here for years. Spacious reclining seats. We do about 4-5 movies/yr. On our last trip, 2/4 seats didnt recline when you pushed the button. It wasnt an issue for me and my wife. We swapped out so the kids could have the ones that declined. After the movie we told the usher that 2 seats were broken so that they were aware and could fix them. To my surprise, he called a manager, and he comped us 2 tickets. That was really cool of them. Like I said, totally surprised and unexpected. Thats was going above and beyond.

Great seats that allow you to lay down and watch the movie comfortably. 4 stars because as any other movie theaters nowadays, snack prices are OUTRAGEOUSLY HIGH. shouldnt have to sell my car to be able to afford a popcorn and drink at the movies.