We came in with the intent not to spend much money -- we told Ashley that we were just looking for a dab tool. Ashley was SUPER nice and helpful, chatted for awhile, and thats when we got to talking about how we were in the market for a new dab rig but had a bad experience at a different shop (it was WAY overpriced, as in, something that was $25 at Up in Smoke started at $60 at this other place). Instead, we had planned on getting a rig through a friend who got a discount at their shop. However, Ashley was so cool that we called that friend and told them NOT to get it because we found one somewhere else. We went back to Up In Smoke the same day, bought one of the rigs she showed us, as well as some CBD products. Ashley was very knowledgeable about the products in the shop, really helpful, nice, and attentive. If she wasnt so great, we would have gone through our friend instead. HIGHLY recommend this place. Great service, high quality products, and great prices. Well definitely be back.

Upn Smoke is one of my favorite smoke shops! Ive bought several pieces here, big and small, and an ecig. The staff is friendly, helpful, and they work with you to stay within your price range while still finding exactly what you want. Lots of local glass, and even a glass blowing studio in the front!

Excellent store! Employees are very nice and knowledgeable. Wide selection of well priced products! My buddies and I went to CO for the week and were able to get everything we needed here, One stop shop

Ashley and Nate were just delightful! They created a space and positive space to answer all my questions and concerns. They were knowledgeable, things were really well priced and they were kind when we broke something and needed a replacement! I would go above and beyond to recommend them!

Thank you Logan and Chris for giving me the best smoke shop experience in Fort Collins! Both were super friendly, knowledgeable and helpful. Won’t need to go any where else since I know Up n Smoke is five min from me!

Logan was the best! She recommended the best flavor of juice. She was very friendly and now the reason I will be coming back. 10/10 service!

Was lucky enough to catch a sale and the general manager of the store, Ashley. She was a perfect example of professional, courteous, and helpful, couldnt have had a better experience. The store selection is awesome as well, you wont be disappointed! I know Ill be going back.

Bree is very cool and very helpful! They have amazing deals running on glassware as well. Great place overall.

Had a wonderful time in this store. It was clean and very well set up. Super friendly worker named Ashley helped me out. Definitely will be going back.

Ashley and Nate provided some of the best customer service I may have ever received! They created an inviting atmosphere, and were very knowledgeable about their current stock. Full of advice, and very relatable. 5 stars is an injustice, for they deserve more!

One of the nicest and most helpful person, Bre helped me out finding something to clean my glass and she recommended Kryptonite and it worked AMAZING! My piece looks brand new again! Thank you Bre!

Used to come here every single day to get an xtra bar and knowing the return policy (having it back by 9 before close so they can swap it) i left and we headed up the canyon and it just stopped working after coming down the shop was closed and we went the very next day...zero refund, not even a sorry. i had a recipt and frequent the store often...this experience will be my last....this really hurts me because ive worked closely with this shop for years now and to be treated like that kinda makes me wanna leave.

Logan was amazing! Gave me so many educated decisions and helped me find everything I need. Highly recommend!

Love the wide variety of artists! And the staff are always super helpful ️

Great friendly place never been to Fort Collins CO. And the lady working was awesome before using GPS I went to 2 liquor stores asked about the closest smoke shop and both places couldnt tell me where one was so I google it and found this one, when I walked in the lady was very friendly and help me rite away she even gave me a good deal on the one thing I needed and thru in something extra on the house cuz I only had limited $$. Highly recommend this place.

Today was my first time visiting, and its already my go-to shop. The atmosphere is amazing, and the selection is unbelievable. Cant recommend it highly enough!

Best headshop ever. The selection is unbeatable. Amazing glass, vape juice and accessories at great prices, and a cbd selection that never disappoints. But overall the friendly, warm, and amazingly helpful staff and their customer service is what will have you coming back every time.

Found what I have been looking for. Nate was very helpful. I definitely will be visiting again!

Ive been in a few times this year, the last time to buy a new rig. Every time the staff has been so kind and knowledgable! They offer a wide variety of glass and accessories, and are very helpful. Good pricing as well. They also are being very safe regarding COVID right now, and overall just have a great atmosphere. My new favorite head shop in town, by far!

Awesome staff and great selection at this shop!

I havent even left the store they are so nice and helpful bri is amazing! Shout out to bri!! Give her a raise!

Staff is always super helpful and easy to talk to. Great store with some awesome variety. My go-to place for sure.

Very friendly and knowledgeable. They lady who helped me answered all my questions and was genuine and kind. The prices arent bad either.

Wonderful store, the general manager was very kind and helpful. Will definitely come back to do my shopping here!

Up in smoke in smoke is awesome im always happy with every product ive ever gotten from here! Today Nate helped my find the best nector collector ever he is super helpful and friendly! Always a pleasure doing business here!!!

I love Up n Smoke and the blonde girl with the glasses who’s been here for years always takes good care of me! Everyone is so friendly and helpful here!

Awesome deals on pipes, some are buy one,get one for $4.20,great selection

Walking in was great and friendly smiles as well as an on hand supply of masks for silly’s like me that forget to wear mask. highly recommend in customer service

Logan was super helpful and knowledgeable about all of the in house products. Awesome little headshop!

Just found my new spot. The Ladies that greeted me and ensured my safety while purchasing products. This place is Supa

Logan was soooo helpful with my friend and I today. I thought she was the owner because she was so knowledgeable about where everything came from. Thank you so much!

Always so sweet, good with conversation, out going, and professional. Period.

Ill start by saying what a great vibe.All staff was in mid-sale when I walked in. They were very committed to providing quality customer service, hence no immediate recognition when walking in. 100% OKAY.!** I actually appreciate that though, because when done right [professionally] you can tell its not to be rude but to be attentive, efficient and polite to current patrons.Once I was greeted by the wonderful gent behind the counter, I felt right at home and ready to make a purchase.The entire staff were really upbeat, friendly and I could tell they enjoyed shootn sh*t in conversation which was a ton of fun.It being my first stop in the shop, and a random one at that you could tell this was a solid go-to location here in town.I genuinely enjoyed my experience and really liked the alone time I had to browse as they finished their sales. I did end up getting a piece and what a great local one at that.Prices are fantastic, options are broad but not random and|or cheap in design.I will def be back and I recommend you stop and see for yourself..Oh.! And make sure you add them on Instagram, who knows man you might get a little somethin somethin. Thanks guys.!** They also provided masks and sanitizer in light of CoVid19 —awesome job Upn Smoke.

Customer service here is fantastic. Salesperson really know what she was talking about

Logan helped us get a new dab nail, she was super nice and informative! Always love coming to Up n Smoke, been coming for the past couple years and all the ladies here are super friendly and helpful. Highly recommend them!

As soon as we came in employees started to help me and ask me what I needed this was all during covid and they did their best to help me look at pieces without spreading covid. All of the employees were also very friendky.

I love Up n Smoke it’s my go to place for smoking supplies! The girls in here are always so nice especially the girl who’s been here for a few years! Love this shop!

Mislabeled Imren 2500 mah batteries as 3500 mah and upcharges accordingly.

Awesome ladys and awesome place.I always stop n shop here!Plus the music selection is on point️

Bree was awesome best smoke shop in town 420 sales in may crazy deals

The experience and employees are always so kind. They are always around to help and no questions are “dumb”. I recommend this up n smoke for the quality and great people!

Very friendly people there. A nice selection of pretty much whatever you need for accessories. The prices lower than I expected. Ill be back!

Awesome Manager Briana!! She is extremely knowledgeable and helpful!!This was my first visit and she put me right at ease. I felt very comfortable.I saw other customers come and go and they seemed very happy with their help, and with their purchases!I even looked at purses on sale. Great deals!I didnt expect to be looking at purse deals! lol!Very comfortable, clean, welcoming store!

This place..has beautiful glass accessories.. amazing. Very friendly...and so fitting having Pink Floyd Dark side of the moon playing...talk about flashback of memories. Made my purchase..upbeat help. First time here. Cant wait to try out the product. Go in and look at the beautiful glass goodies.

They did an excellent job at helping their consumers since the start of Covid

Very helpful and knowledgeable staff. Explained all about the devices, juices and coils! BREE WAS AWESOME.

Logan is always rad af. You guys should give her a raise.

They have the best workers and best prices in town!

Easily the best Head Shop in Fort Collins. Incredibly fair pricing, which seems so hard for every other shop in Fort Collins. Engaging staff, that’s incredibly knowledgeable with the glass and products they are selling. To top it off, pet friendly. I love that I can pick up new glass in between walks with my malamute.

Every time i come in the store the girls are always so nice, and they have awesome local products!

Me and a friend were visiting from Duluth MN, and we stumbled across this smoke shop. We went in and the glass selection was nothing like Id ever seen before! The whole store had glass all the way up the walls, and in cases wrapped around the store. Biggest pipe selection I have seen so far. Logan was very informative and helped me through the process of buying a new box mod as well! I would 10/10 reccomend this smoke shop!

Logan is amazing! She walked my roommate through picking out a new vape as well as helping us get some great deals on new glass and wraps. Highly, highly recommend this shop because their products are quality and the staff is rad as hell

Has such friendly employess and just such an amazing staff. Cant wait to come back and order more things I wish I could give more stars. So Amazing!

Wonderful experience here. New to vaping I had several questions and the young lady (who’s name eludes me at the moment although we discovered that Cape is home for us both) was able to guide me with careful questions to determine what I wanted as well as needed. Great knowledge of inventory and had the ability to point out what would and would not work with my Smok baby. Glad I walked in. Walked out happy and educated. Wonderful experience.The glass was beautifully displayed and once again was thrilled as I already had a PAST knowledge but hers surpassed what I thought I knew.Selection was just right. Not overwhelming and gaudy like some shops.This is the only shop I have walked into and felt at ease with my lack of understanding of vape products as she didn’t try to push something I didn’t need. Just an honest and true love for the job.Great job. I’ll be back!

Second trip in the girls are extremely helpful and very knowledgeable with cbd they set my pups right up with everything they need for my old girl and for my young man that has problems traveling. Thanks again will see you on the next trip thru.

Bree and neelye always know what I want and have tons of information! Very great customer service, love the atmosphere and selection :) great deals have me coming back!

NEELEY AND LOGAN ARE AWESOME!! TOTALLY RECOMMEND THIS PLACE!

This is the best smoke shop Ive been to. They have the best prices, products, and customer service. Paige was awesome and very very helpful!

Very nice employees!! They were extremely helpful while I was in the store! I’ll definitely be going back!

The best candy store I’ve seen yet! Everything your little heart desires on the shelves of this place! Neelye was awesome! Super friendly and knowledgeable.

Truly excellent customer service. I have had really good interactions with everyone that works here! They are all really helpful and knowledgable. Thanks for being great!

AWESOME I LOVE THESE PEOPLE

This plaCertainly is the greatest. Very knowledgeable and helpful and caring for the customers. I will not go any place else. Very fair prices which are cheaper than any others. Atmosphere inside is warming and clean. Love everyone in there. Been going there for over a year.

Logan helped my roommate and I pick out some pieces and a new vape! She is a great service rep and hooked us up! ️

Awesome store! Paige helped out pick a grinder and gave us amazing service! Felt right at home finding out she was from Wyoming!

Nice owner . He will work with you i you a few bucks short.

Love all the people that work at Up In Smoke so helpful and friendly!!

Great customer service Bree was awesome

Thanks to the girls working today! Yall were so helpful and sweet! You helped me find exactly what I was looking for.

Great place to stop by! The staff was friendly and more than informative on their products. Will return again.

After a very unfortunate conversation with a rather useless example of sales staff down a couple blocks south of here, I was fortunate enough to find the opposite was true of this place. Very knowledgeable and friendly, awesome selection.

Best place ever. I have been to a million glass shops all across the great state of Colorado and these guys are THE BEST. Best customer service, I have been in there A LOT lately and the gals are extremely helpful, take time to listen to what youre looking for and are excellent at finding solutions to my needs (even alternate solutions!) Hands down you will not be disappointed if you go here. The glass is killer and priced fairly. Keep it up!

Great deals and customer service!!️

The BEST business in town! THIS is how business should be run! If youre having trouble with yours, just ask Ronnie how he keeps customers happy, coming back, and recommending his store to everyone, everywhere!I first set foot in their old location because of all the positive things heard about them. Among other things, I purchased a scale that didnt work quite right so I returned it. Ronnie replaced it with a better, more expensive model, for free, and even sent me away with a free gift (pipe)!Been going back every since and have always had the same amazing customer service. I wish more businesses cared about their customers like Up N Smoke does.

This is a great place! Love the atmosphere and people who work here!!! Very much recommended

Employees are so nice and helpful! I called in advance to make sure they had what I needed and they were so courteous on the phone, I knew I picked the right shop. They were equally as attentive and cheerful when I went in. Wish I would’ve caught the girl’s name who helped me, but she had pink-ish hair!

Great service! Super knowledgeable about products! I felt right at home! Friendly and not pushy! I love everything I got!

Wonderful place to shop for glass, vapes, and smoking accessories. Spectacular selection of CBD products as well!Each time I go in I find myself in a pleasant conversation with the employees and leave with just what I needed (if not a few more things!)The women that work at Up n Smoke are kind, outgoing folks that genuinely want to help you out. Easily the top smoke shop in northern CO, IMO.Thanks for doing what you do!!

Understaffed but very sweet people.

Great selection great staff and overall a great store! This is my new go to place for anything vape related and any glass i may be getting in the future.

They have good selection of vaporizers, smokey monkey has more vast selection though the staff here seems to be more knowledgeable. They just need to get those gobee base sets !

Great place super helpful. Chris is a great guy!

They have nicest people working there!! and they have amazing discounts. I love coming here!

Absolutely loved my experience here!!!! My girl found me the rolling papers I have tons of trouble finding and knew exactly what I was talking about based on my very vague description!!! Honestly I’ll probably never hit another head shop in foco, they just made it too easy here!!

Only smoke shop in town that we love and will go to!

Best head shop in town.

Hands down favorite glass shop in Fort Collins. The service is great, prices are reasonable and has a wide variety of products. Up n Smoke always has great deals going on and the employees are very helpful. Highly recommend at least visiting very enjoyable environment.

Great place for custom bongs. They also carry cbd products. Very friendly and knowledgeable staff.

A wonderful shop with beautiful usable art all around. Ashley could not have been more helpful or nicer. She made sure we got everything we asked for and made some terrific recommendations. It was a real pleasure to spend some time looking at all the beautiful blown glass too. Great place, next time we are in town we will be back. Thanks Ashley!

Nice shop, like really nice. I didnt buy anything yet... but definitely an awesome place to check out.

Definitely the best smoke shop i’ve ever been too. the three girls working, Kelsey, Logan, and Nicky, were all amazing to me and my friends and gave us all the information we needed. Definitely deserves some kind of reward!!

Really helpful, helped us pick the perfect bong.

Neelye is awesome! She is so personable and everyone there is super helpful. Will definitely return!

Really great store with a wide selection and products at good prices. I love their cbd isolate powder. The only thing that weirds me out a bit is that they only seem to hire teenage girls to the point where it often feels like a sorority in there. It makes me wonder if there’s some creepy old manager dude behind that business decision. Either way i still recomend this place to my friends.

We really like going here to buy our juices for our MOD. Really friendly and knowledgable staff.

Best and only place I have found thus far with smokable CBD wax isolate with no Polyethylene glycol in it. You can do dabs with no THC

Great customer service. Helped me find exactly what I needed over the phone and in store and I’m very happy with the products I purchased

I went into the store yesterday afternoon and was very specific about what I wanted. The young lady who waited on me said they didnt have what I wanted She recommended an alternative, and said it would do the same job. It was expensive, but I bought the item based on her recommendation.I took it home, did a single hit with it, and realized it didnt do what I wanted and what I asked for.I went back into the store this morning--one day after I bought it--with the receipt--and tried to return it. They would not accept the return. They pointed at a sign on the wall that says no returns.I said, your website repeatedly says satisfaction guaranteed. I said, your employee never mentioned a no return policy. I said, the receipt says nothing about a no return policy. I said, I didnt read your walls when I came in here. I said, I trusted your employee and relied on your satisfaction guarantee. I said, how am I supposed to know if this thing works for me unless I try it out. I said, you dont have what I want, so I need my money back.Regardless of policy, in these circumstances, a decent, honorable place would have accepted the return. You know that, I know that, and they know that. I got ripped off by this place. Watch yourself.

Good selection of stuff really nice staff was very helpful

Great selection of dab nails and bowls from my breif time in there, freindly staff and more than willing to help out, will be coming back for vape juices