Tony from Bounce House was very pleasant and helpful. He made my daughters 2nd birthday one to remember! We had play time until 6 but our private room until 5 but he did not bother us at all. Im sure its because there was no party in that room after us but he still gave us our space and we ended up leaving at like 5:50, so we basically had the room the whole time. We also recieved vouchers for the people that didnt show up so we can come back... And we definitely will!
Had my grandbaby birthday hershey really enjoyed herself
Strengths - $10 for all day open play, free games, and basketball cant be beat. The establishment was VERY clean. Most of the staff were very nice.Weaknesses - Charging $10 for an one year old just because she can walk but wont bounce because shes terrified is absurd. Cleaning and sanitizing the equipment should be done prior to the establishment being open. The staff was cleaning at 1pm. My children had to wait to bounce.The young lady at the front desk needs to learn customer service skills. I was not greeted with, Hello or How are you? She simply asked, Are you here for open play? I need 2 adult signatures. I asked her if she was having a good day and she said she was but her attitude was as such because she needed to be firm. Word of advice, service with a smile goes a long way.
If I could give them a -1 I would.I was a consistent customer but now Im so disgusted with their staff.I had my sons party there and we were the last party of the evening so when it was time to go my family and I were packing up to leave and being rushed at that.One of my boxes containing some of my supplies and candy bags were left behind.Remember my group was the last one in the building that evening and I was sitting outside at 2 when they opened the next day.Yet they say their worker wouldnt take anything so who took it the building.I will never have a party here ever again and I urge nobody else to either
My nephews enjoyed their time here. I thought the facility was clean and loved the fact that all of the arcades were free. Definitely worth $10 a kid for all day play!
My children and I Love The Bounce House. They are very professional and the staff is awesome, if youre looking for some place to have fun or a party this is the right place. They also have arcade games which is my favorite
This location is very kid friendly and very clean, my kids really had fun, I will recommend anyone to have any kid party here! I love it !the staff was very nice and professional .
Love this place my kids had a ball from the Front desk to the security everything was awesome...
Bounce House is the best place to be at, i love coming here all the time. I always bring my kids here when they are bored at home. Its a great place full of great people, its clean there, they have a nice food/snack counter, really cheap per kid only $10 thats unbelievable, other places charge more than $20 for a kid and over here its half the price. I recommend everyone to come to Bounce House and enjoy the fun and play for your children. Even if youre not able to play you may go play the FREE arcades or play at the basketball court and i heard that they have birthday packages that do sound really nice. Im definitely doing my party here its a great place to be at. Very nice, safe, and clean. I do see the workers cleaning when i go early mornings sometimes but its well worth to know that they are cleaning early in the morning.I recommend yall to come to Bounce House because its the best place to be at really fun, clean, well-worth, safe, great open hours, great workers, has food, free arcades, basketball, clean bouncers, and its the best i love coming and bringing my kids here all the time and i think yall should bring yall kids here!!!
This place is really the pitts. Upon pulling up you can tell this place is only for desperate last minute fun. They charge all the kids one price but no play area for tots. It smells like stinky feet and dirt. The party room is sub par with lunch tables and sticky floors. The staff are very rude except the guard he had a nice smile and friendly demeanor. They have 6 bouncer maybe and one big one was deflated. Stay away.
Great friendly staff! My son had a great time, he never wants to leave when we get there. The place is very clean, and affordable to take my son there. Would definitely recommend this place for other parents to bring there kids and endless hours of fun.
Spacious not crowded fun for children under 12 to bounce video games for teens and private tv/w cable and party rooms.
Went for nephew birthday we had so much would come back again
Nice clean environment my second run here and the family loves it!
It was a nice place for the kids that like have fun on the bounce house and free games to play my kids enjoy themselves
Awesome concept. But the equipment is dirty, and worn out. Lots of tears and rips on the slides, popcorn spilled every where, filthy walls and floors.Staff was nice and its lots of space and things to do for the kids to burn up in a few hours time.And some of the arcade games are free. Nice touch ....10 bucks for VIP rooms (2 hours) on the weekend.
Although the location is not my favorite, I love the ample parking and the size of the venue. I just wish they had more inflatables for the younger crowd. There was 1, but it was entirely too chaotic for my daughter to get in there by herself. Maybe an open top one where they can bounce and parents can easily access them? Also, they could clean the place a little better. But otherwise, everyone had a ball. We were there for a birthday party and the kids had fun until they were ready to go. Also, we paid $15 for 2 adults and a 1 year old. I think thats pretty steep considering the adults arent doing anything but supervising & my 1 year old didnt play on anything. She just ran around the open space. Wasnt a fan of the price.
Enjoyed our time here with my toddler. She kept busy running around the place. They have inflatables, basketball room and games that are all included for $10.00!
We had a good time at the bounce house today I give it a 5 stars
Great place to take the grandchildren.Clean, good lighting, refreshments are reasonable, good clean fun. They also host Birthday parties
This is a great place! Many game options! There is a basketball court and a bounce house. It’s very a nice place with good atmosphere! I would totally recommend this place for people who has kids and want them to have a great time.
Much cleaner than in recent years. My daycare children had major fun
The worst place I have ever thrown my child’s birthday party, I am completely dissatisfied with the service at this establishment. I called to inquire about reserving a birthday party to get a better understanding of the price (what’s included) so basically nothing is included the only perk is that your allowed to bring in food. I was told I didn’t have to make reservations “just come on in” but when I did just that I was told that the birthday boy no longer gets in free because I didn’t make reservations, and than I was told that walk in parties are $200 and that she gave me a $25 discount . The room was dirty and random kids kept entering in the reserved party area asking for food (I gave them food, but once I did that they brought more of there friends and basically was looking for opportunities to steal candy bags) Never again! Waste of money!
Great place for kids to have a blast. Clean and friendly
My Daughter loves it here so as long as shes happy im happy
Grandkids had a great time. Lots to do.
Super disappointment. I went there today with my son. We usually go to the bounce house in Sterling Heights. Now, the bounce house we went today in St. Claire Shores is dark, small, just five old broken bounce features. Half of the Accarde games are broken. The bounce houses are losing air left and right. $10 is way too much. I will never go there again and will not recommend it to a friend. Total waste of money and time. My son and I were disappointed.
It was enjoyed by my children
This place was awesome, thanks Eava
The kids like it but its never clean. The basketball room walls are filthy. Im afraid they never clean those bounce houses
The whole place needs to be cleaned & sanitized. A few of the bouncers smelt like urine. Quite a few games didnt work.So Management replied! I notified staff before leaving as a concerned parent thank you. And you are clearly out of touch with you facility on East 8mile rd. That place has not been cleaned thoroughly in some time. All the mirrors were dusty & dirty by 1:3p. You say there are 60 games thats a joke not there, over four of the race cars had no signal & the carpet has a smell over by the baby cars the only two in the whole building & they didnt work. Please be sure to check your locations & count games before responding. Thank you!
So this place is just I don’t know what to call itI mean there was some good things but I’m a basketball fan and played one of the basketball games just because I was there with family and the balls were 12 psi they were bouncing everywhere. But other than that the place is pretty alright besides the candy claw machine the candy is stale so it’s not the best.
The kids had fun! Thats what counts.
Free for adults kids 10 dollarsFree Video games and basketball court.Birthday parties and bouncers.
Great place for whole family
Very impressed with this place! I highly recommend it for everyone with kids! I take my nieces and nephews every weekend and by far its their favorite place to be at. They never wanna leave when were there! Such an enjoyable/clean environment for the kids & adults. Not to mention the staff are super friendly & welcoming! Great job.
Love this place its very nice for kids to have fun
Bounce house was great, Ive been taking my children since they were younger and they still love it to this day, maybe even more now that theyre older.
Kids enjoyed them self. Very safe
To crowded. It was a birthday party for a five year old. To costly for the limited time plus you have bring your own food. Not a fan.
It was cool and fun for the kids but they should sale pizza an more
My kids love to come and bounce around.
Only option for the neighbor children, so I can appreciate them looking out!
The kids love this place! Great for toddlers all the way up to adults and once your in everything game and ride is free. They dont allow outside food unless your having a party there! They dont sell pizza but they do allow you to leave to go eat and return as long as you keep your wristband for that day. We will be going back!
My 3 yr old loved this place...we were there for hours...he ran hiself tired & there were at least i bounce house to play in...we will return and have birthday parties here for him
Clean environment safe for kids great service book in advance to bring in outside food.
Fun place for kids but the little food they do have is not that good.
THIS PLACE IS AMAZING!!! I paid $10 per child and it was worth every penny, all of the arcade games are free, they have an indoor basketball court, and not to mention they have lots of bouncers. I had a party here last year, the staff did everything they could to make it the best experience possible. The manager is always kind and welcoming every time I go to the Bounce House. I love going to this place, it is a great way for the kids to burn off some energy, and its something great to have in the City of Detroit!
It was fun. But the bathrooms stanked the place up at the last minute
Nice staff, clean environment my daughter loved the place. All bouncers are in good condition.
This place is huge and was really clean. We threw a birthday party here and were very happy with the experience. The kids had a blast.
The best place for kids to go wild 10 dollars unlimited play until they close. Free video games basketball room and light snacks for purchase. My daughters love it i love it.
I had my daughter party there kids had ablast. I hired Elsa, Anna & Olaf and kids was very excited. I really like having a close door room just for my guest. The older boys stayed in gym.
The party was a hit!!! The staff was very very nice!!! I would recommend this place for children up to 12
I threw my son a party here & I was very unsatisfied. Half the bouncers are not blown up trash is everywhere in the party room. However the kids did have fun. The employees attutide was nice.
This is the worst place to host a birthday party. The party room offers no space for individual parties. Other party goers were sitting on our tables while taking pictures, enjoying our games and entertainment because everything and everyone are too close together. If they are going to charge $50 extra to bring in a character to perform, they should at least offer a private party room so everyone else wont be included. Once the party is over, there is no place to put your stuff for the duration of the party. They wont take responsibility if your stuff comes up missing, so plan to just sit and watch your cake, gifts etc. because there is no place to store it. The place is very GHETTO and UNRULY!! There is no order, structure or supervision what so ever.
Good for kids 12 and under
On 4/28/19 I called and spoke with a man he said he was the manager I asked him did they have bed bugs because that’s what I was told and he was very rude and defensive saying my family the ones who brung them and he was going to call the police it was a simple yes or no question I wasn’t going to tell the world and I told him that but he was rude I will not do business with them
A little unorganized and I would recommend early parties
Great fun!
One of the best free game and bounce house
Awesome place!
Had daughters 5th birthday party there the place was ok but their was to many teens in the bouncers that made it hard for her 2 enjoy herself over crowded
Nice for kid parties very cold in there in the winter, like the heat was off or something
Today was nothing short of amazing thank you for everything also great staff
Its a cool concept. Nice place for the kids to play.
I love bounce houses
Kids love it
Nice fun place.
Very fun and friendly but to many bad kids
Surprisingly better than the one in Sterling Heights...bathroom cleanliness was sub par though. Guy at the front desk was very professional.
Fun and good prices.
Nasty..just plain nasty!..
This is a very nice place
The prices are awesome here
Love this Place
I love this place sooo much because it has everything a kid will ever want including the free arcade games
I really enjoy this place for my kids and grandbabies...The kids are able to enjoy themselves while I sit in a privste room with tv and come out to check on themand all the video games are free Awesome place ....
Checking out prices for July just chillin
I enjoyed my self
I take my nieces and nephew all the time they always have fun and I like playing the arcade games. If only they had a wider variety of food.
Not the best place
Bounce house needs to upgrade the video games r way too old my only problrm
Not enough space
My experience was it was fun and the games was free and the pizza waz good
Never been here before Took my great nephew and nieces here. They had a ball. They need to have free wifi. They gave me a free vip room. It would have been nice if the air was on in the vip room. It was a two seater room with tv thats normally an extra $10 all the classic arcade games was nice and all the games was free. Any normal kid will love this place I will return!
Clean, reasonably-priced snacks, great staff
Dont know who owns this place but They dont open on time or answer the phone! UGH!
Love this place its perfect for a birthday party
I bring my grand children all the time. The price is right and they have tv private rooms for parents. I only wish they had variety of food.
They should clean their bathrooms more often, and replace their bounce houses that are very deflated, overall its still a great place to go
The place was ok. The staff wasn’t very involved and the guy selling the wristbands at the counter definitely seemed like he didn’t want to be there or answer any questions. Also not that many bounce houses and a lot of them needed maintenance/cleaning. But it’s a straight place to let your kids run around and burn off all of that energy.
The manager is very rude, plus this is not all day play. Its only 90 mins for $10 when other places have all day play for $10.
Worst place one boy hit my son and I went to the cashier to complain about but he kicked out my son and the boy the boy was about nine or ten years old and my son is five
Worst customer service ever, not enough staff to monitor children. Staff are super rude to children and adults, restrooms were very dirty and staff seek parties as priority only . I will never attend this ghetto place again
Good place for the kids
Worst experience of my life