Bought 3 faulty products from there done being ripped off by them. I will never spend another dime in the store and if you want to save money buy directly from manufacturer because karma will only screw you and get your money and not make it right. Whether its 10$ or 100$. If you dont believe me look at the one star ratings below saying the same thing. Faulty products rip off prices.

They need to do a better job of hiring knowledgeable people. I was told the Orion Q pods would work for my DNA Orion but it didn’t and since I opened it “I can’t exchange it” even though my second one hasn’t been opened yet. I understand I should’ve known this as well but still you would think a vape store employee would know this. Definitely not doing business with the genius I talked to today anymore haha

Went there today and got a faulty vape. They would not refund the amount. Told me that had to talk to manager in the morning. Can’t believe that they don’t stand behind the product’s that they sell. Told me that I should have tested before I left the store and due to covid-19 they couldn’t do anything about the faulty vape. Still can’t believe that was the excuse since I was the only one wearing a MASK!!!! Very disappointed and will be done with this business

If I could give them no stars I would. Dont waste your time go anywhere but here. Manager on duty is a terribly rude person. When asking about a return of a product that clearly didnt work, she refused to listen to any word I said and referred me to the manufacturer. Awful customer service and a false return policy is one of many reasons to avoid wasting money here.

Originally had an unpleasant experience at the store. However, it was resolved, and done so in a positive and professional manner.

Great place, lots of flavors for vaping e.t.c. and albums, staff are very well trained, and very friendly and helpful.

BAD CUSTOMER SERVICE AND DAMAGED GOODS! BUYER BEWARE!Bought something that leaked like a sieve upon its 1st fill. But guess what? No refunds. Thats right kids...At a store where the majority of sales are of smoking-related products...There are no refunds on smoking-related products! And this was no fluke...3rd time I have purchased damaged or broken goods, and staff just wont help.ALSO, MOST staff members are rude. They act like youre inconveniencing them...Like theyre doing YOU, THE CUSTOMER, a FAVOR by selling you a product...Like theyre too busy, even when the store is dead.UNPROFESSIONAL. BAD EXPERIENCE EVERY TIME. WOULD GO ANYWHERE ELSE, GIVEN THE OPTION...for all your smoke-related needs. Its been like this for a long time now, and I hope it finally catches up with them. I dont know what happened...Lots of good memories from the old location by Sirloin Stockade. Sad.

I went there today actually an bought a vapor pen to smoke. I was greated as soon as I walked in the door. I then was greated at the counter where I befun talking with a nice young man about the vapor pens he had to choose from an what flavors they had. He helped with the best of his knowledge about the item I wanted to buy. He continued to help me with my purchase. I was greatly Satisfied with my experience there today an will mostly likely be going back. I would recommend them to everyone

Fired the best employee for sharing hours wasn’t close but the dude acted super friendly to everyone even gave me turkey on thanksgiving sucks to see him gone

Great products all around. Tje employees are very slow and do not have knowledge of the cbd oils. That is a high dollar product with side effects obviously. I went in 4 times to ask about it. I didnt know what to get. They acted as thou they didnt have time for you unless you were ready to buy something

Theres a better vape shop in town. This place wouldnt let me return my vape even though I just bought it and realized they sold me the bloody display that was all tore up. Theyre too busy to help you with something you need..

On the WESTSIDE Columbus rude as Fu$k and not intrested in service. Wont be going back!!!#internetbitch

It a really great place to get incenses i like the selections of merchandise and very friendly staff also if you spend 300$ you get 20$ instore credit for some people that easy to do there

Best vape selection and staff knows their vapes.

Love the HUGE vape and juice selection, plus music and skate gear and tobacco products

Know what you are going for, research, and dont expect the clerk to know what you need. Be cool.

Been going here for 3 years or so always the first pick when it comes to vaping and cds/records posters/hippie stuff/piercings. great people big selection

I go here to our purchase my juice for my hand held hooka. Some call it vaping. They have a great and wide variety of different and creative juices. I prefer the tiger blood and PMS. Have different levels of miligrams. . Need to have my atomizer more often...bought the unit here so expect to buy its refills here and be available Thanks Columbus Karma

Bought 3 bottles of juice and all 3 wont seal. There is juice on my bag from them leaking on the way home and none of the three will seal now and when I called to tell them they just said idk.i spend a few hundred dollars a month there and they were ok with them leaking and didnt want to do anything about it so I will not be back. This place is obviously all about the money they dont care about the people who are the ones paying it.

Called a again my call was ignored for a second time...

Great employees great products love this place

Chill staff and aways a good time while shopping

Awesome destination for obscure items