user
Michaels
4400 Fort Jackson Blvd Ste 200, Columbia, SC 29209, United States
Appearance

Comments
Sh
Review №1

The wait was about 45 minutes but the Blueberry Mimosa and the Shrimp and grits were AMAZING! The Shrimp and grits were pretty spicy but still really good. Ordered some fried green tomatoes they werent cooked long enough but they remade them and they were much better! I will definitely return!

Sh
Review №2

I went in to get a few art supplies for my grandchildren. I ended up getting a whole buggy full of stuff. The staff are helpful. The store is setup in a way where the things you are looking for are easy to find.

Ka
Review №3

Very kind lady picked my order, then trained an associate on how to refund part of my online order. The app stated they have 7 wooden chargers, yet the store only had 4. Very apologetic. GREAT CUSTOMER SERVICE!!

Ca
Review №4

They always have the Cricut vinyl I need with great selection on colors and always a BOGO deal going on.

M-
Review №5

Great curb side service! They had reserved parking spaces with the store phone number posted. I was able to check my bag contents before signing the receipt. The friendly clerk checked my purchase number and my drivers license. She wore both a mask and gloves.

Em
Review №6

This store is consistently under stocked and understaffed. There is usually only one cashier, even when there are long lines. With that being said, they do tend to run good deals and have plenty of coupons, so the prices turn out alright!

Al
Review №7

Everyone very nice and helpful. What I like the most was I was on lunch break and I was in and out in no time at all. They kept the line moving at a good paste.

Al
Review №8

Great prices and coupons daily. The staff is always friendly and helpful. Products are always in stock with lots of options.

Au
Review №9

If I could give this particular location a 1 I definitely would. I do NOT like that one of my best friends (who is a manager at a thriving beauty supply store in Columbia) was treated so unfairly tonight. She was berated and disrespected by one of your fellow employees tonight and upon checking out she closed her register and told them it was closed but they were clearly still in the store, allowed to walk inside and shop, then told they couldn’t check out! She said spewed hateful things to them as they exited the premises as well. Upon leaving, she opened the door of the store in front of SEVERAL WITNESSES and yelled and heard her scream AND YOU CAN CALL MICHAEL CORPORATE OFFICE. If this is how customers are treated then I will make SURE this is passed on so no one else is treated in such a manner. The way my friend feels tonight is awful and nothing will make up for the way this lady handled things.

Ba
Review №10

Michaels had many different fun things to create and design. I enjoy all the different things that can be done.

Et
Review №11

Always willing to help. Keep tossing us those 40% off coupons and stocking my hot glue!! Amazing experience.

Ta
Review №12

Staff was super helpful in getting me supplies for acrylic pouring. Mask for required and people were wearing them. And they were social distancing in the store and the customers.

Wi
Review №13

Nice selection of product. Wife finds what she needs most times. Never left empty handed.

20
Review №14

Never anyone to help you find things, never have in stock what they say they do online, and what they do have in stock is ridiculously priced.

Ta
Review №15

When my friend and I got in the store the cashier at the register already lied about what time it was I checked my phone when you came in at 7: 53 and announce it was 7:55... as we were heading up I beat my friend up front for the cashier to say our register was closed...we were the only two left in the store I told my friend dont worry about it you... just leave...as were leaving and I said you know maam this is why we write reviews... the lady with a short funny looking wig start verbally mouth attacking us... she was very rude it was customers in the parking lot that heard h...I dont understand how this is Michaels and youre being treated as if you were at Walmart Im a manager of a store and I would never talk to my customers like that..and at my store we wait until the final customer is done shopping we lock our doors at that time so if thats your policy I respect that but the way that the lady had the audacity to even open the door to State her opinion yelling you can call michels corporation and profanity was very unprofessional I will also be putting this on Facebook

St
Review №16

Its Michaels. They have everything. If they dont Hobby Lobby has the rest. Weve had a couple items framed here with awesome results. Helpful staff.

An
Review №17

My toddler wanted to talk to that man

Jo
Review №18

I always have a pleasant experience whenever I go to this store and customer service is always on point.

Je
Review №19

Great cutomer service! Clean store with very helpful associates. It is a pleasure shopping there.

An
Review №20

Great service and product. An employee named Natasia was very helpful in getting me set up for a frame and corkboard for a project Ive been working on for a while. Great customer service on her part.

Ro
Review №21

Nice staff and plenty of stock

He
Review №22

Friendly and helpful staff along with a vast selection of craft items, including custom framing, makes this an excellent store.

Lo
Review №23

I love this store everyone was so helpful and very nice

La
Review №24

Great Store to pick up items for arts and crafts.

Pa
Review №25

I found everything I needed to make a door wreath all on sale.

Me
Review №26

Found really nice floral decorations 70% off.

cw
Review №27

Friendly staff, they are all incredibly helpful. Whenever you need help the associates are always very knowledgeable and easy to find. Very neat store

An
Review №28

Great place for your everyday craft needs.

Ne
Review №29

I love Michaels the atmosphere is nice the prices are reasonable and the employees are friendly courteous and helpful very pleasant place to shop

An
Review №30

It was overwhelming. Couldnt find anyone to help me what I needed. I bought art pencils and it was wrong pencils

Ky
Review №31

I love Michaels in general. The lady who works in custom framing was awesome. I had an artist signed print I needed reframed. She took the time to help me find the exact right frame and color matte for the piece.

Ro
Review №32

So far Ive been on hold for the Rosewood Crossings frame shop for a collective time of one hour. Ive had to call 3x and each time have been placed on a brief hold. Im still on hold ...

Ma
Review №33

The staff are friendly and very helpful. Love the large selection.

De
Review №34

Good location, but shelves very picked over, marked for social distancing, but checkout lanes were crowded.

la
Review №35

This is discount season. Get them while they are hot! Slim selection for men but if you dig a little bit you will find that great price!!

Je
Review №36

I have bought so much stuff here through the years. Make sure you download the app to get access to coupons every week. Everything Ive gotten has lasted, was good quality, and ended up looking lovely when I was done. Im so glad they are so close by. I go at least once a month.

ke
Review №37

Currently waiting in line. 15 people besides me waiting in line. 1 cashier. No requests for backup. Where is store management? Or another associate? Extremely unacceptable from a company this large. Drive 25 mins to stand in line for 30? Please. This does not pan over well for me. Maybe call ahead to check check out line before you arrive.

an
Review №38

Newer location with a wide variety of crafts, art supplies, home decor and framing. Much better selection to choose from than other locations. Cashiers were friendly and helpful. Always check on-line from current coupon availability which can run from 40% to 50% off a regular price item.

Br
Review №39

Good pricing, great coupons and discounts.

Al
Review №40

Everything very organized, and easy to locate. Associates, at register, are friendly, helpful, and does an excellent job by providing speedy checkout. Love this store

Ji
Review №41

So much stuff that can be found all in one place. The associate that assisted me was very helpful and at the checkout, the young lady on register #5 (the retired Navy Lieutenant Commander) was the highlight of my day with her smile and brief conversation. Will be back!

Ja
Review №42

Even though fall items were 60% off they still had a well stocked selection and very orderly...not messy that usually happens when there is a good sale. Store was very clean. Check out was fast and associate friendly.

#f
Review №43

So nice, helpful associates, very pleasant. Great merchandise to choose from. Looking forward to going back.....soon

Sa
Review №44

Supplies galore for my Art classes.

Ca
Review №45

1 lady at check slow takes forever every time we go in there.

Na
Review №46

Always a pleasure shopping here.

Ka
Review №47

Loved it here. The staff was pleasant and helpful. Im glad to have this as an alternative to Joanns. Its in a central location and they had everything that I went in for and then some.

Yo
Review №48

This store stays busy with not enough help!!! i try to run in on my lunch break and end up spending half of the time in line.................

J
Review №49

I love Michaels! This location is always nice... if you plan to run in on your lunch break, be mindful they have fewer registers open mid day so the line may be a little lengthy. But the staff is so sweet, who cares! Lol

fr
Review №50

Never get my coupons

Ie
Review №51

Items I was looking for not easily found, couldnt find help to reach to shelf, but when I did he was very nice just not knowledgeable about where things were located

Mi
Review №52

Excellent sales on now. Had to return return today as they forgot to charge me for calligraphy pens.

Gw
Review №53

Love it here ️

Sh
Review №54

Good deals!

ch
Review №55

Awesome selection of craft supplies and very friendly employees. Their regular prices run a little on the high side but they compensate by offering rewards and coupons regularly. Sale items are awesomely priced. Store is always tidy and well stocked with a varied selection. Great place to find teacher gifts.

Wi
Review №56

A good Michaels, store was quick and easy to navigate with a big variety of artist supplies ranging from beginner to professional!

Ta
Review №57

Great place to get crafts and hidden treasures.

Ja
Review №58

Wonderful customer service but new metal sliding shelves are horrible. Hard to maneuver and see whats behind the panels. God forbid if an item fails off the rear shelf and get stuck. The entire system becomes non functional

Jo
Review №59

Its a good store. Annoying that they lock away all the good markers so you cant test them though.

Wi
Review №60

The wife loves this store. Lots of craft and projects for all ages

Hi
Review №61

Has a lot of good art supplies wonderful place for artists to buy there stuff

Lo
Review №62

Great place friendly staff and they are having a sale

Wi
Review №63

Great place to get your craft supplies.

Na
Review №64

Clean place. Did not find a single thing on my list.

Ro
Review №65

My daughter loves it

Vi
Review №66

Clean excellent service

Je
Review №67

Need help with managing stock

bi
Review №68

Good place with good prices. Lots of neat items.

Mi
Review №69

They have a really large Halloween section,should be just as good for Christmas.

Ce
Review №70

The store was very well organized and neat. The customer service representatives were very pleasant and helpful. A very nice shopping experience in.

Ja
Review №71

Super sales and nice variety of products. Great service, also very nice custom frames,had one made two years ago. Excellent pricing.

Tr
Review №72

Today i was in Micheal w/family i reallt enjoy looking and finding great buys my grand daughter Sariyah was looking for magnets too decorate her locker at school we found great things etc.

Ca
Review №73

Great Staff - very helpful too!

La
Review №74

Leeza was fantastic. She literally walked around with me to make sure I got everything I needed. She deserves recognition for going above and beyond to take care of me even though what I needed was not even in her department!! Thank you Leeza for your hard work.

La
Review №75

This place is always fully stocked.

Te
Review №76

Terribly disappointed. They frame it upside down even though they have a guide. They fix it by drilling more holes in the back of the frame. Hey, this was a new frame! Then, they glue a new whit backing on the back and its crooked. The oil painting is supposed to float but you can see the foam behind it. i just wanted to flee and I will not return. Unprofessional and I just couldnt take being there a moment more. $129.00 down the drain.

Jo
Review №77

Nice place. A large variety of items (never would have guessed they had seashells!). Plenty of parking. I have never seen it crowded. They even have plain t-shirts in colors for around $3 or so. Plenty of neat stuff to find here

tr
Review №78

I love going to Michaels. My daughter and I always find very unique pieces of jewelry for a reasonable price.

El
Review №79

Great service, walked me to the item & located the 40% discount on my smart phone which made my purchase very affordable!!!

mo
Review №80

Best art store in America period

Mi
Review №81

Got what you need at great prices. Helpful staff and big selection.

TN
Review №82

I frequent this store and like that the merchandise is always rotated so there are new things to browse. I buy a lot of vinyl from here- they have a good selection. We have attended many of the Saturday craft classes with- they are super cheap and a great way to get the kids out of the house to do something fun.

te
Review №83

I love this store. Great selections of arts and crafts supplies. Helpful and friendly staff

Ja
Review №84

I love Michaels. I didnt get to decorate the way I wanted, I ended up in the Hospital got out to late to decorate Gravesites. I almost died. I was at the Hospital almost a week. Seeing my Family meant the World to me. I feel on the Concrete Christmas Night. On a knee that was shattered in to 5 breaks back in January 2014. I hurt today. Doctor tomorrow.

ju
Review №85

Always good help. Polite cashiers. Even today. A zoo in there.

Ad
Review №86

Every time Im here I have a pleasant experience. The store associates are always helpful and courteous.

An
Review №87

Great place to shop for all your decorations and more

Lo
Review №88

I hot a few yarn on clearance

Ju
Review №89

Plenty of items with great sales and staff

Ha
Review №90

I feel like stuff at Michaels is just a little too expensive. I always prefer the hobby lobby.

Qu
Review №91

I love this Michaels! Inspiration on every aisle!

Je
Review №92

The lady in framing did a great job mating my print

Be
Review №93

They have a great selection of crafts at competitive prices.

Vo
Review №94

Absolutely love Michaels!!!! Recently started my own hair business a few months ago and the craft behind the supplies Ive received has took my business and the vision Ive had wayyyyyy beyond my expectations. Everyone loves everything. I love everything lol. And I always save more than what Im buying!! Loyal customer!!!

Va
Review №95

Favorite place to buy my art materials!

Ra
Review №96

Picked up some last minute decorations for a friend’s birthday party. They had what we needed at a fair price.

Gi
Review №97

Good sales!

El
Review №98

Love, Love this Michaels! I can usually find what I want here, craft-wise, then get lost just having fun looking at all the other things!

Ja
Review №99

Clean smaller sized store, which limits variety they can stock. Also a challenge getting in and out of parking lot.

Su
Review №100

Very friendly and helpful!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4400 Fort Jackson Blvd Ste 200, Columbia, SC 29209, United States
  • Site:http://locations.michaels.com/sc/columbia/1237/
  • Phone:+1 803-563-6579
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations