Pleasant buying experience all around. Ordering was simple and straight forward. Scott was very prompt to answer questions and give updates on the progress of my order. The tank came securely created and was very well protected. The tank was flawless and beautiful. Seams were good perfectly with no bubbles. The acrylic was in excellent shape. The tank was very well constructed and just what I was expecting.
I worked with Scott to make a custom order for a 75 gallon acrylic aquarium. I am in PA so we had to work over the phone. Customer service was above and beyond. Scott answered my myriad of questions. He was patient and kind, I felt valued as a customer. He also spoke with my installer to make sure we were ordering the correct tank. Scott kept me in the loop when the tank was shipped. The shipping company that TruVu used was terrific and I was able to follow the tank travels from Arizona to Pennsylvania! The tank and canopy arrived packaged on a skid and reinforced with wooden boards, wrapped in strong plastic. Very well prepared for shipping. The tank and canopy were in perfect condition. The corners in the front of the tank were rounded just as I requested. The tank was installed two weeks ago and its beautiful. The quality and the design of this tank is outstanding. See pictures. I am extremely happy with TruVu. I would recommend ordering from this company. You will receive personal, knowledgeable and courteous attention. Thank you, Scott, and everyone at TruVu!
Quality and service really set Truvu above the rest. Scott will treat every project with attention to detail and care no matter the size. I have been working with them for over 10 years and never once had anything less than a stellar 5* experience. Honest and competitive pricing is not usually found with products that continue to exceed expectations but this is the case with Truvu. I look forward to future dealings with them and would encourage anyone to give them a try, you wont be disappointed!
I looked at several manufactures, mostly around So Cal. Advanced Acrylics replied to my first email then went dark, Cal Aquaria, did reply but their prices were twice as high as ALL the other quotes.Seemed like a good outfit but youd think their tanks were made of gold...he also initially didnt want to send a quote because I told him a was looking at other manufactures. Guess they think they shouldnt have to be competitive. Tsunami did give quote but didnt communicate well and felt like they couldnt be bothered with my 125 gal custom tank....contacted a few others and much of the same...prices were all within $500. I didnt go with the cheapest...I went with Scott from Tru Vu because he made an effort to answer my questions and gave me confidence in this company. As a nurse and small bushiness owner I know communication is key. So far Scott has done a great job and Im hoping ill be happy with my tank as much as i am with his customer service. Randy C
Scott was very helpful in making an acrylic aquarium for my turtle. It was made to my specifications and my turtle is enjoying his new tank! Communication with Scott was easy and he did a great job packing my tank securely for shipping. Thanks for a great aquarium!
Best tank builders in the area for sure.
Scott at TRUVU Aquariums built us a beautiful self-contained 65gal salt-water reef aquarium for our home. He created what we asked for, on-time and put up with our numerous questions as we were getting it all setup, as this is our first salt-water aquarium. He was very responsive and always there when needed.Would definitely recommend TRUVU.
I bought a 90 gallon aquarium from Truvu and it is absolutely beautiful! Excellent craftsmanship and customer service that I haven’t experienced in a long time. Scott from Truvu responded immediately to my questions and treated me as if I was visiting him in person.
Scott....thank you so much for youre help! DLS? Yes you can!
Scott is a genius when it comes to putting together a complete custom acrylic aquarium system. Not just the fish tank and everything that goes into making it work right, but right down to the stand. I have purchased other so called custom fish tanks in the past but this product and service is very different, keep up the good work guys.
I purchased a Tru Vu aquarium for my home. They were amazing, they were so incredibly helpful!! It was the first aquarium I ever purchased, and they educated me and helped me step by step in building the aquarium of my dreams. Incredible quality, reasonable prices and fantastic customer service. I wouldnt purchase another aquarium from any other company, and encourage anyone shopping for one to shop with this fantastic company!!