If it were possible, theyd rate in the negative. This is the third time I have waited until hell froze over and left without being helped. One of those times it took 2.5 hours!!! Today it happened again and I only wanted a cable!! Nobody took my name and Ive had it with these people. Today there were 22 people in the store and 2 employees. Its completely inexcusable, rude, and ridiculous!!