This is usually a good library. Avoid if they have a city-badged videographer there taking video of patrons, as they did on one of my visits. Your reading is your business.
Beautiful Grand Library. Clean and neat. Lots of programs going on. Staff and volunteers are super friendly. Very welcoming space. A real Baltimore treasure.
This library is simply incredible. It is open to all, whether a Baltimore City resident or not. The staff is truly knowledgeable, and they are always happy to help with any request. They will even go back to the old collections and pull something out for you. They have a wide variety of programs, including educational programs and lectures. And if they dont have what you are looking for, they can order it from another library and have it brought in for you. The library is thoughtfully divided into sections, such as the Business, Science and Technology section. The building itself is also pretty spectacular. Enjoy!
I love the library this location is just bad. A lot of crack head and some of them just dont wash themself. Be very careful when you come to this location.
One of the best libraries Ive been to. Huge library, allot of books, computer lab, allot of good librarians, great environment!!!! Great place to read, view emails/apply for a job or just catch up with friends.
Story time was nice, well organized, and had lovely activity afterwards. One issue is that 6 pm tots (because thay was the majoirty in the room) is too late of a start time.
Beautiful building, lovingly restored. However, as with so many things in the public sphere of Baltimore, there seems to be an almost willing surrender to the urban decay and squalor that keeps this city from being better than its reputation as the armpit of the middle-Atlantic/Northeast U.S. Another reviewer described it as a very large homeless shelter, and this is indeed Enoch Pratt Free Librarys atmosphere. Homeless-seeming people park themselves at tables in the reading rooms, converse loudly about things having nothing to do with reading or research, play audible videos and music on radios, or sit with nothing in front of them for hours, as if slowly simmering in hot oil, glaring at other visitors as if youre invading their home turf, and occasionally hurl epithets randomly into the air. Librarians sit nearby, making absolutely no effort to maintain a library reading-room atmosphere - no doubt to avoid confrontation and make the atmosphere even worse. I dont know the solution, because homeless people should be welcome in public facilities without hesitation - as long as theyre using the facilities for their intended purpose. But if it werent for the library actually closing every night, people would be pitching tents in here and chasing away anyone wanting to actually read or do research. Baltimore needs a safe place for homeless people to hang out during the day, but using the Public Library for this precludes it being used for its intended purpose, and maintaining a huge, expensive facility is a waste of taxpayer money unless it is being used for its intended purpose. Libraries are for reading, study and research, they are not community refuges for people with no place else to go.
Great library and resources staff is helpful . I go here when I have nothing to do and get out the house, would give 4 or 5 stars until today because I don’t like being followed by the security/police officers/gang members and being told I couldn’t bite into my apple fritter, which I understand the no eating policy, but not to throw anyone under the bus but if we’re gonna be rule enforcers, that should also go for the loud talking students/people when they’re are people clearly studying or reading.
THE MAIN BRANCH IS VERY PLEASANT IIN ATMOSPHERE. EMPLOYEES HELPFUL INASSISTING VISITORS. THE NEW ADJUSTMENTS TO THE LIBRARY IS SOMETHING TOSEE. I ENTEND TO SPEND MUCH MORE TIME THERE THE COMING WEEKS AND MONTHS.
One of the world’s greatest libraries: it’s vast, welcoming, beautifully designed, and offers incredible resources to the public
Beautiful building and the kids room was I want to stay kind of wonderful.
Although this library is touted by locals as a wonder of architecture and design, all of this supposed glory has been buried beneath a massive restoration project which is scheduled to be completed in the spring of 2019. Having peered into the construction areas, I do not believe that the beauty of the finished product will rival that of the centerpiece libraries of the Boston or New York public library systems. That said, it is, of course, a library first and foremost and I imagine that it serves this purpose admirably well, from what I observed. There is a large childrens room, but it is not suited to childrens needs or interests. Management would do well to consider renovating this section of the library next.
Very helpful. Every visit is a joy.
You will want to visit one of Baltimores most cherished resources!
Amazing staff. Beautiful Art Deco interior. QUITE a collection!
Extensive collection and beautiful library. One of 10 finalists for Nicest Places in America by Reader’s Digest. Helpful staff and convenient to many forms of public transportation. Major renovation is currently ongoing which should be completed in 2019.
The beautiful renovation job highlights this historic structure! And the lighting is abundant!
Love this place so much to learn and so much to do there!
The only good thing left in this city in my option.
Awesome library!!! The immense number of titles available on the shelves, is doubled or tripled by the number in the stacks. Rivaled only by world-class institutions such as NYPL. The electronic and online collection is brilliant! Edit: since the massive renovation, they have removed almost all recycle bins except two that are behind a private inaccessible area, unused, under a counter. Im not sure why they did this, but it seems unlike them to be so irresponsible.
Very good
I love going here to use the free computers. They have a computer lab. It is suggested that you make an appointment to use them. If you dont and one is not available in the computer lab, they have computers available on the third floor for you to use. You can also print out a few free items from the computer and send it to the printer located in computer lab. They also have a copier for you to use. I used the one located in the African-American Studies Section. It was ten cent a copy.#howdidyoureact
One of Baltimores great resources. With a history of offering to loan books free of charge to everyone regardless of race during the time when slavery was still legal in this country, Enoch Pratt gave us potential for education. May it last many more hundreds of years.
Great community resource
The staff are super friendly and extremely helpful.Really Great Library
I’m not happy with you guys, I had personal information that you guys faxed to someone that wasn’t the number I gave to you all. I don’t want my personal information all over the place and luckily the person who received my info is going to mail it to me. That was ridiculous.
Very easy to get a library card, lots of great resources! I went to the fiction section with a very strange request, and Shaileen not only helped me out, but offered other options and retrieved a bunch of unique books from the basement.
I am new to Baltimore and checked out several books and returned them all at once. They lost them ALL! They gave me credit for 2 books but now they want me to pay for the other books . And I returned them. The staff have been all very rude. Its, in my experience, the worst library in the United States. Do not drop off books in drop boxes or they will try to charge you saying you didnt return them!
Traveling and seeing libraries in varies of states, this one was ok. Yes there are a lot of homeless people in there but the books and documents are resourceful, the staff is helpful (except one) and the structure of the building is beautiful. If you are visiting the city of Baltimore you must come and see for yourself.
BEWARE! EPL sent $18 fee to collections after 6 weeks, destroyed my perfect credit. They sent an email, but nothing was mailed. Using this library is simply not worth the risk. Disgusted this is their policy.
Customer service was okay.. But poor atmosphere and some of the representatives were short. Over all pretty okay library, Village Learning Place is better.
Convenient service..well organized. Quiet and Relaxed environment. Very conducive for learning. Big up baltimore..
Awesome variety of website of books to choose from for educational purposes. And rental laptops. Within the Library.
Great library with a lot of history behind it tye staff are wonderful! Even if your not big into reading its still a neat place to come take a look if your in tye area and is very kid friendly. This is also the state resource center so you can find quite a bit of material here.
Well organized with a large selection of books. If you live in the city, definitely worth checking out!
Its a nice library if u want a piece of mine from all the noise and busy streets of baltimore this is the place to enjoy studying nice set up highly recommended
I mean its nice i love the art work and the staff is nice but its alot of bums in there they stink and take up all the seats and computers so if u going in there for a book and leave then this is the place to go oh yeah the kid sec is clear they are really nice
Free WiFi, free book rental, firm, but professional staff; who deal with droves of people who want to sleep and do drugs there. Great selection of books, movies (my personal favorite are the foreign films) Some of the kids they hire are rough around the edges, but they do a great service to the city.
They always have interesting book to read and you could also go online and get some coffee or hot chocolate
Always not wanting to leave. I Love the Library.
Enoch Pratt Free Library is the best place for little ones.
Best way to get a lot of information or just chill and get on the computer
Quiet place. I love that.
Great place for research and historical information about the city.
Here to hear Taylor Branch, one of many excellent authors at Enoch Pratt!
Nice place to read and learn things
Rude evil uhelpful staff. If you can stomach that, the resources are top notch.
I visit this library once a week!
The best of the best!
Nice place!!
Terrific
A large homeless shelter with lots of books and computers.
I love this Library.
Its the best
Nice place!
I love this library
Helpful staff
A fantastic resource.
A good experience and atmosphere.